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CarSmart Auto Service

RepairPal Certified Shop in Marlborough

CarSmart Auto Service

132 Verified Reviews
(314) 309-2864
7921 Watson Rd
Marlborough, MO 63119 USA
"They're just very attentive to detail. Very customer friendly. They take pictures of all their work, so there is no lack of trust. They give me a ride home and pick me up. They go out of the way for the customer. They're just very likable. I know Bob and I go in there and talk to him like my neighbor. A good guy. I would highly recommend them."
— Matt, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
7:00am to 5:00pm
Auto Repair Experience
  • Dan DeCaro, Owner
  • Established 1980
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Master Auto Technicians
  • 95 Years of Car Repair Experience
CarSmart Auto Service Reviews
132 Ratings
Displaying 1 - 15 of 128reviews
Mark
06/12/19
Verified Customer
professional
Katherine
06/04/19
Verified Customer
Very impressed with the respect shown to me and the quality of work done. Also was nice to have a loaner car as I had quite a bit of work done.
James
06/07/19
Verified Customer
Staff was very courteous and professional. Would recommend to my friends.
John
06/03/19
Verified Customer
Courteous, friendly and helpful. That is how I would describe my experience.
Bruce
05/31/19
Verified Customer
Very professional
Craig
05/19/19
Verified Customer
Always friendly and reliable.
Dan
05/17/19
Verified Customer
Very professional.
Benny
05/17/19
Verified Customer
the staff is always friendly and a pleasure to do business with.
Linda
05/07/19
Verified Customer
The staff at this establishment went above & beyond to accommodate me & my vehicle's needs. The entire first experience with CarSmart was most satisfactory & I have recommended this establishment to several people thus far.
Ted
05/09/19
Verified Customer
Not long ago I had work done there (quite a bit of work) and it was expensive. Every time I bring it back something else is wrong, nothing cheap, what a disappointment
James
05/08/19
Verified Customer
Staff is courteous & friendly, no pressure to do extra work found desirable. Dan's thoughtful emails on holidays are an especially compelling touch.
Kevin
04/18/19
Verified Customer
Great!
Steve
04/17/19
Verified Customer
I will be back
Wj
04/19/19
Verified Customer
Competent, courteous. I called before I went in to verify/ensure the the price quoted for tires was everything:mounting, balancing, etc. I was assured, yes...everything. But when I got invoice, I was charged a disposal fee. Should have told me the truth.
Paul
04/18/19
Verified Customer
I really trust Dan and his staff!
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
97
Tools & Equipment
100
Customer Service
91
Customer Amenities
97
CarSmart Auto Service was established in 1980 and has been serving the community of Webster Grove ever since. Service manager Bob Mctearnen has over 30 years of industry experience, 16 of which has been at CarSMART. He has an amazingly talented group of technicians whom have 79 years of combined experience all of them are ASE certified, 3 being Master ASE Certified. These technicians have access to the industries leading tools, they also have the skills to perform state certified emissions testing and safety inspections. This Bosch Certified Service Center backs their work up with a generous 36 month 36,000 mile warranty. Their amenities include a local shuttle service, rental car, early bird/after hours drop-off, free WiFi internet access, and convenient Saturday business hours.
Details
Message From the Shop
CarSmart is a family owned repair shop in the Webster Groves, Mo area. We have been servicing the St. Louis County community since 1980. We are accredited with the Better Business Bureau, certified with AAA and Bosch. We would love to be your first choice in auto repair.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
  • ASA
  • NAPA
Questions Answered by CarSmart Auto Service
How Often To Flush Fluids On A 2002 Mazda 626 Lx With 100,000 Miles? on 2002 Mazda 626
Fluid services are typically performed every 30000 miles or 36 months. Brake fluid often times more frequently. One way to be sure is to take fluid samples and use test strips to verify condition for an accurate recommendation.

Dan Owner
CarSmart Auto Service
Why Does My Car Start Sometimes? on 2005 Honda Civic
Trevor. Anytime you are experiencing this sort of concern it is time for a certified technician to test the electrical system. A fuse, wiring possibly alternator may be causing the problem
We can certainly test your system and diagnose the problem first thing Monday morning.

Dan
CarSmart Auto Service
314-968-9486

Turn Signals, Flashers, And High Beams Do Not Work. Headlights Work Though. on 1996 Volvo 850
Ken
An accident can cause numerous including wiring damaged fuses blown for short circuits buks broken grounds lost and so on I would recommend a qualified technician inspect your pronkems
Electrical: Check Engine Light Came On, Abs Light Came On, Speedometer Stopped Working. Tech Says This Is An Electrical Wiring Problem. Charging $100 Per Hour To Identify Broken Wire. Seems Like A Scam To Me. Please Advise. on 1999 Mazda B4000
The Miks
I cannot speak to how someone else estimates a repair, I can say that we will always give an exact estimate including sales tax to make a repair, the same goes for a diagnosis.
Dan
I Have Been Told My Compliance Bushings Are Starting To Tear. Repair Is $1400 At Dealer. Is This A Safety Issue Or Can I Wait On This? Is This A Reasonable Price? on 2005 Honda Odyssey
Brandon,
This is potentially a safety issue, I would be happy to discuss the concern and advise

Dan
CarSmart Auto Service
314-968-9496
No Air Blowing Out Of The Center Vents In The Cabin (Works For Feet/Windshld) on 2003 Lexus RX300
Hi Cindy,
Do you have air flow from the drivers and passenger vents near the windows? Also, not to insult you, be sure the air flow wheels are turned on full for each vent not working. At that point it is time to have a certified technician inspect the condition.

Thank you
CarSmart Auto Service
Dan
Creaking Noise Getting In/Out + While Driving Esp Over Bumps. What Is This? on 2001 Dodge Grand Caravan
Typically this type of noise is suspension related. However that is just a guess. It is important that a certified technician inspect your concern to find your problem.

Dan DeCaro
CarSmart Auto Service
314-968-9496
The Car Died And Wont Start on 2008 Dodge Durango
Without additional details the first question is if it does not crank the battery, starting and charging system need diagnosing, if it does crank than determining whether it is a fuel or ignition problem is the next step
Dan
Evap Large Leak Where Do I Staet?
Po440 on 2006 Chevrolet Silverado 1500
When a "large evap leak" is present it is necessary to trace the circuit for a solenoid issue or a leak, in order to diagnose this scan and smoke machine equipment is necessary.
Map
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What verified customers have to say about CarSmart Auto Service
Would recommend to a friend
87%
Car was ready when promised
89%
Car was fixed correctly the first time
93%
Customer was treated respectfully
97%
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