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Luxury Automotive

RepairPal Certified Shop in Marietta

Luxury Automotive

43 Verified Reviews
(678) 944-8434
3020 Canton Rd
Ste 202
Marietta, GA 30066 USA
"Luxury met all of my expectations for service and quality."
— Letisha, a Verified Customer
Hours
Su
Closed
M-S
8:00am to 6:00pm
Auto Repair Experience
  • Sid Ghasemi, Manager
  • Established 2007
  • 2 Auto Repair Mechanics on Staff
  • 20 Years of Car Repair Experience
Luxury Automotive Reviews
43 Ratings
Displaying 1 - 15 of 43reviews
Charlene
10/13/18
Verified Customer
Had previous good experiences, but a bit disappointed with my last few visits. Brakes still squeak loudly and car still jerks.
Reply from Luxury Automotive
by LuxuryAutomotive, November 29, 2018

i'm sorry , but as you know the vehicle has many issues and with the budget we address what we can, front brakes need to be changed (we changed the rear) and other major service needs to be done .
please call me when possible so we can address it when the budget is there
thanks
sid

Ryan
09/07/18
Verified Customer
Sid is a top notch guy. He keeps you informed the entire time the vehicle is in for repairs. He thoroughly explains what will be fixed and how long it will take.
Reply from Luxury Automotive
by LuxuryAutomotive, November 29, 2018

thank you Ryan , I do my best as always we work on Mercedes A B C D all services , and BMW , Jaguar , Audi , VW anything you need please let us know.

Deonte
10/21/18
Verified Customer
It was ok. I took my wife's car in because the oil was leaking on the spark plugs. They got it working but it's still misfiring and has issues. I haven't given them an opportunity to fix it again. I have to work from home when my car was in the shop and the last time my wife's car was in the shop for two days for them to fix it. So basically if I have to spend two days working from home for it to not be fixed the first time, why would I bring it back in for two days. So basically I've been going there for three and a half years. My car just went down so I took it to the people I went to before them because of the situation with my wife's car.
Reply from Luxury Automotive
by LuxuryAutomotive, November 29, 2018

the vehicle has many issues and we do the best we can with to work with the budget that the customer has , for example the car needs $800 in repairs and customer only has $300 , we do what we can with that. Also anything that we do comes with a 2 year / 24k warranty.

Niquina
10/18/18
Verified Customer
I have a Mercedes Benz and they were not able to do a radiator flush and a transmission flush and they said they did. They are false advertising when they cannot service all things required on luxury cars and they say they can.
Reply from Luxury Automotive
by LuxuryAutomotive, November 29, 2018

Niquina purchased a groupon for a oil change and a transmission service, when she called i said that the transmission service listed doesn't apply to that car , and to do a service on the Mercedes we would need to drop the transmission pan and change the filter , we could do that for you, but you would have to pay the difference , she indicated she didn't have the money right now and would do it later.

Sorry , after explaining this to you , you said i understand and wold call back, but the review is misleading.

Tcharyne
09/27/18
Verified Customer
They did a great job as usual. Very communicative breaks everything down and makes it simple. Great customer service.
Stephen
09/17/18
Verified Customer
It was quick and reasonable. They said they would work with you. It was good service.
Lois
09/15/18
Verified Customer
It was not only well done but there was a good explanation on what was done and what they felt like what needed to be done in the future.
Kyle
09/27/18
Verified Customer
They were pretty good and service was fast.
Lawrence
10/21/18
Verified Customer
They were awesome.
Robert
09/12/18
Verified Customer
They did a great job. My appoinement was on time and they took me right in. I was satisfied with the service.
Kevin
10/20/18
Verified Customer
Service was great. The guys got the job done. No one could have gotten the job done but they did.
Maureen
10/05/18
Verified Customer
It was a great experience. The guys were wonderful and very accommodating.
Eric
10/02/18
Verified Customer
Very good luxury auto repair shop. Love the smallness and personal feel. Your more then just a customer number here.
Kiat Hong
09/12/18
Verified Customer
Routine maintenance and inspection. Appointment prearranged a week in advance. Wheel alignment needed due to vibrations at highway speeds. New tires. Uneven wear due to alignment issues.
Jeffrey
03/27/18
Verified Customer
Sid and his team are great! Thank you for the work.
Schedule an Appointment with Luxury Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (678) 944-8434
Need an appointment for today? Call the shop directly at (678) 944-8434
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
91
Tools & Equipment
92
Customer Service
93
Customer Amenities
95
Luxury Automotive was established in 2007 and has been providing Marietta and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “courteous”, “knowledgeable”, “trustworthy”, “professional”, and “wonderful”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
LUXURY AUTOMOTIVE LLC. is a located in Marietta. We offer specialized, individual service to discerning owners of BMW, Mercedes-Benz, Audi, Volkswagen, Lexus, Acura and Mini automobiles in Georgia and its surrounding areas. ​ With over 30 years’ experience in the industry, we at LUXURY AUTOMOTIVE LLC. have the expertise to keep your German car in perfect running condition by maintaining it the way the manufacturer intended. We are proud of our team of experts. LUXURY AUTOMOTIVE LLC. values excellence and is strengthened immeasurably by employees who aspire to excellence in their work. ​ We are a complete service and repair facility, equipped with the most up-to-date, specialized tools and computerized diagnostic testing equipment needed to perform the most accurate repair and maintenance on your German car. ​ As a small business, we are able to provide a very personal, specialized service. It would be our pleasure to assist you with any service and performance needs your vehicle may have, or to simply answer any questions you may have regarding the care and maintenance of your vehicle.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Early Bird Dropoff
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Kia
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Saab
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Luxury Automotive
Schedule an Appointment with Luxury Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (678) 944-8434
Need an appointment for today? Call the shop directly at (678) 944-8434
What verified customers have to say about Luxury Automotive
Would recommend to a friend
97%
Car was ready when promised
96%
Did not feel sales pressure
100%
Car was fixed correctly the first time
88%
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