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Honest-1 Auto Care - East Cobb

RepairPal Certified Shop in Marietta

Honest-1 Auto Care - East Cobb

420 Verified Reviews
(470) 203-8063
1391 East Cobb Dr
Marietta, GA 30068 USA
"Excellent service."
— Todd, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Barry Balsamo, Manager
  • Established 2013
  • 2 Auto Repair Mechanics on Staff
  • 26 Years of Car Repair Experience
Honest-1 Auto Care - East Cobb Reviews
420 Ratings
Displaying 1 - 15 of 406reviews
Shawn
05/12/19
Verified Customer
The front person on the left is rude and needs to be trained in how to communicate better
Chuck
05/06/19
Verified Customer
It was just an oil change, but everything went well.
Mike
05/06/19
Verified Customer
Overall the service was good. However two days after the service on my wife's van was completed, the hubcap came off while driving. We have never had that problem before and now it's costing me an additional 79.00 to buy a new one. It appears that the hubcap was not put on very well after 700.00 worth of work. We are not going back there.
Kathleen
05/01/19
Verified Customer
My son brought his truck in thinking the brakes needed repair. The technician told him his brakes were fine! How many people would have just replaced the breaks? Very Honest!
Nan
05/03/19
Verified Customer
Very good.
James
05/02/19
Verified Customer
Professional staff.
Georges
04/23/19
Verified Customer
This was the first time that I have used Honest-1 Auto Care - East Cobb. The staff is friendly and very professional. However, I am not sure that I trust their work. I was told that my power steering pump was leaking and they said it would be something around $500-600 to replace it. Being unemployed, I decided to not replace the PS pump and monitor the situation. The power steering fluid level was low so I purchased fluid and added it to the top line of the reservoir. I did this 2 weeks ago and the fluid level is still the same. If there is a leak in the pump, it must be an extremely small one. I personally don't think there is a leak since the fluid level has remained the same for 2 weeks.
James
04/28/19
Verified Customer
Work was started on time and completed in a timely manner.
Karen
04/29/19
Verified Customer
I appreciated being able to make an online appointment on a Sunday and someone following up on Monday.
Christine
04/29/19
Verified Customer
It took 3 hours to get an oil change for an appointment I had at 9 but they caught my dying battery problem before it left me stranded.
Paul
04/25/19
Verified Customer
Felt confident that they would fix my problem. Loaner car was a nice touch too!
Sarah
04/24/19
Verified Customer
Very professional
Walter
04/23/19
Verified Customer
Very pleased
Bill
04/15/19
Verified Customer
The staff was very professional and the work was performed in a timely manner at the agreed upon price!
Kathy
04/14/19
Verified Customer
Had an oil change and technician called to discuss possible repair if he checked the wheel alignment. Turned out we didn't need the repair, but were happy than the technician was 'on the ball', explained the process, called back in a timely manner. Very happy with Honest-1 Auto Care!
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
92
Tools & Equipment
97
Customer Service
92
Customer Amenities
95
The East Cobb Drive location of Honest-1 Auto Care has been serving the local community since 2013. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “professional”, “knowledgeable”, “amazing”, and “courteous”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
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What verified customers have to say about Honest-1 Auto Care - East Cobb
Would recommend to a friend
95%
Car was ready when promised
98%
Did not feel sales pressure
97%
Car was fixed correctly the first time
96%
Customer was treated respectfully
98%
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