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Genin's Autocare

RepairPal Certified Shop in Madison

Genin's Autocare

242 Verified Reviews
(608) 260-7363
3505 University Avenue
Madison, WI 53705 USA
"I'm satisfied and they did everything correctly."
— Gerald, a Verified Customer
Hours
07:00
19:00
http://purl.org/goodrelations/v1#Monday
07:00
19:00
http://purl.org/goodrelations/v1#Tuesday
07:00
19:00
http://purl.org/goodrelations/v1#Wednesday
07:00
19:00
http://purl.org/goodrelations/v1#Thursday
07:00
19:00
http://purl.org/goodrelations/v1#Friday
08:00
15:30
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 7:00pm
S
8:00am to 3:30pm
Auto Repair Experience
  • Rick Genin, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 68 Years of Car Repair Experience
Genin's Autocare Reviews
242 Ratings
Displaying 1 - 15 of 226reviews
10/03/18
The folks at Genins are terrific. Would recommend.
10/03/18
Friendly, well done service, on time.
09/24/18
They're great!
09/13/18
It was my first time at this shop and everything was ok in general.
09/13/18
I always appreciate the timeliness, kindness, and consideration offered by your shop. Thank you for all of the help!
08/21/18
Always prompt and curteous.
09/12/18
Good service and behavior towards customers, but workers argued with each other
09/07/18
Everything was great.
08/28/18
Your whole team is amazing, I mean it, thank you for all your assistance with my car.
08/29/18
Everyone I spoke to at Genin's was incredible helpful. I would absolutely recommend Genin's for car repairs.
08/23/18
I asked the mechanic directly about the repair and he would hardly talk to me. I asked to have the mechanic call and explain which wires he fixed so I would know. I never received a call. The text on the invoice is very vague and I really want to know details of the repair in case of recurrence.
08/24/18
Great service.
08/14/18
While they did get the truck starting again, the engine light went back on in 2 miles of driving and did feel they fixed it on the fly and not fully thorough. They were friendly and if I wasn't in a hurry to get out of town for work, I would have taken it right back.
08/03/18
This shop really treats you with respect. What needed to be done was explained to me in a way I could understand without being talked down to. I will return for any other work my Mini Cooper needs! Thank you, Genin's
07/31/18
Very satisfied with the manner my extended warranty was negotiated with the carrier.
Schedule an Appointment with Genin's Autocare
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (608) 260-7363
Need an appointment for today? Call the shop directly at (608) 260-7363
RepairPal Scorecard
96
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
100
Customer Service
94
Customer Amenities
98
Genin's Auto Care has been providing the community of Madison with great quality auto repair since 1992. They operate under the motto "Anything we can do to help", this motto was demonstrated in our unbiased review of their recent customers. Words like honest, accommodating, reasonable, and knowledgeable were used to describe this RepairPal Certified team. Rick Genin, the owner, has assembled a team of highly qualified professionals who combine for over 95 years of experience fixing cars. This team makes sure to keep up with the latest industry technology by attending the ongoing training needed to make accurate, professional repairs to your modern vehicles. An investment has been made in some of the best automotive tools and computer diagnostic equipment to perform a wide range of repairs. These repairs range from advanced computer diagnosis and repairs to tires and wheel alignments. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, early bird drop off, Saturday hours, and a clean comfortable waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
We are a 6 bay Napa Auto Care Center, AAA Approved Repair & Repair Pal Certified Repairer. We have a 2 year/ 24 months Nation Wide Warranty. We are a available 6 days a week. Make your appointment now or email Rick at busymo@aol.com. Thank you!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • ASA
  • NAPA
  • iATN
Map
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Schedule an Appointment with Genin's Autocare
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (608) 260-7363
Need an appointment for today? Call the shop directly at (608) 260-7363
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