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Interstate Auto Care

RepairPal Certified Shop
Interstate Auto Care
138 Verified Reviews
Interstate Auto Care
138 Verified Reviews
(248) 671-6983
526 E 14 Mile Rd
Madison Heights, MI 48071 USA
Hours
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • Joe Lerchenfeld, Manager
  • Established 2000
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 48 Years of Car Repair Experience

Interstate Auto Care Reviews
(133 Ratings)
5
(93)
4
(28)
3
(1)
2
(1)
1
(10)
Displaying 1 - 5 of 133 reviews
08/10/16

I think they are too expensive.

09/09/16

Extremely conscientious.

10/20/16

The guys at Interstate are top notch, especially Bill and Joe. Thanks guys!

10/28/16

Very detailed inspections, friendly staff and honest costs for repairs.

09/25/16

Very satisfied!

Schedule an Appointment with
Interstate Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (248) 671-6983(248) 671-6983

RepairPal Scorecard
93
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
92
Customer Amenities
95

Interstate Auto Care was established in 2000 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features a very experienced and well train team, all of whom are ASE Certified. They are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “friendly”, “professional”, “fantastic”, and "top notch". A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details
Message From the Shop

If you long for expert automotive repair, delivered with old fashioned customer service, then look no further.

Interstate Auto Care stands ready and willing to help you keep your vehicle(s) on the road. We are proud to be among a handful of shops in town who have earned ASE's "Blue Seal" distinction- which demands that at least 75% of our staff is ASE certified.
We are proud to say that each one of our service personnel has earned this national accreditation.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More
Amenities
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ASA
  • ASE Blue Seal
Questions Answered by Interstate Auto Care
Mechanic just put a new antifreeze and it ...
Your original coolant/antifreeze, otherwise called DexCool, would have been colored red. Replacement coolants which are typically "universal" may come in a few different colors. Have you contacted the mechanic to ask him/her if the coolant that was installed is compatible with your vehicle?
I turn off the car and turn it back on, th...
Good morning c4344,

Intermittent vehicle problems can be tricky to deal with and will require the vehicle to exhibit whatever the reported symptoms are, so that we can trace down the source of the issue.

With that said, we have been in business for nearly 20 years and specialize in these very situations. I would suggest considering possibly leaving the vehicle with us for a few days, if necessary, should the vehicle need to be driven in order to duplicate your complaint.
Please feel free to reach out to us at Interstate Auto Care- (248)307-1200
My fuel gauge continues to move up and dow...
There are a number of issues with your vehicle that may be causing this, without them involving a fuel tank sending unit. Please give us a call at your earliest convenience so that we may discuss how we can resolve your issue today.

regards,

Interstate Auto Care customer team
Fan won't spin car smoking by reservoir
Good morning DSCONYERS,

With the engine cold, please check to make sure that your radiator and/or your expansion tank has enough coolant in it. I would not attempt driving the vehicle with the radiator fan not functioning, particularly if there is little to no coolant left in the engine. You may overheat the engine and not even see that on your coolant temperature gauge, under this condition.

You may reach us at (248)307-1200 and we can arrange to have it towed in and diagnosed as early as this morning.

Looking forward to meeting you soon,

Interstate Auto Care customer team
After heavy rains I have water collecting ...
Good afternoon Roxy,

Some obvious areas to check are the body component gaps and seals. Beyond that, I would get it to a professional to perform further testing and diagnosis.

Please feel free to reach out to us at Interstate Auto Care, should you have any further questions or wish to bring the vehicle in.

Regards,
Interstate Auto Care customer team
Rear springs broke and struts are shot. Tr...
Hi Kris,
Why are you looking to switch out the knuckles, if all you need to replace is the rear springs and struts?
I would not try to replace the knuckle unless there's a good reason for it, particularly since it is not the exact match.
You could be opening up Pandora's box by doing so. Proceed with caution, please.

Regards,
Interstate Auto Care customer care team
Now car noise increase when I accelerate,...
Hi Carm123,

You should know that whomever removed your catalytic converter and installed a bypass pipe is committing a felony. No self-respecting technician or repair facility should be engaging in such practice and is certainly not doing you any favors.

Please feel free to visit Interstate Auto Care for a free inspection and quote to correct this situation.

Regards,
Interstate Auto care customer team
Can't get anyone who has a reader for this...
I would agree with Dave's assessment above and would add that we have the necessary equipment and training to service your OBD1 compliant Corsica. In fact, we have the factory diagnostic equipment, as well as an ASE Blue Seal of Excellence shop to handle it.

We may be reached at: (248)307-1200

Thank you,
Interstate Auto Care customer service team
I've tried clicking the button while drivi...
Good morning,
This is a common issue with early 2000s Chevy Blazers and I would recommend give us a call so that we may discuss options in detail.

Please be aware that this may not be related to the 4 wheel drive system and may be caused by somewhere different. Therefore, do not assume that this has to be complicated or expensive to resolve.

You may reach us at (248)307-1200

thank you,
Interstate Auto Care customer service team
drivers controls are not working nor each ...
The best advise I can give you is to visit a trusted and capable electrical specialist. We've seen more than a few Explorers with wiring related issue lately and we typically resolve them without the need to replace functioning components.
Please feel free to reach out to us at Interstate Auto Care in Madison Heights. (248)307-1200

Sincerely,
Bill Nalu- President

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Interstate Auto Care
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Need an appointment for today? Call the shop directly at (248) 671-6983(248) 671-6983
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