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K.C. Martin Automotive Service Co.

RepairPal Certified Shop
K.C. Martin Automotive Service Co.
124 Verified Reviews
K.C. Martin Automotive Service Co.
124 Verified Reviews
(425) 341-4407
4829 196th St SW
Lynnwood, WA 98036 USA
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
11:30
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 11:30am
Auto Repair Experience
  • Kevin Owens, Owner
  • Established 1948
  • 11 Auto Repair Mechanics on Staff

K.C. Martin Automotive Service Co. Reviews

Overall Rating

124 Verified Reviews
5 stars
(96)
4 stars
(20)
3 stars
(2)
2 stars
(1)
1 star
(5)
by - Verified Customer March 22, 2018

They are great!! Highly recommend them for automotive service. Friendly, great customer service, great work!

by - Verified Customer March 21, 2018

Fine.

by - Verified Customer March 14, 2018

Excellent! My late father recommended KC Martin to us a few years ago. We are glad that he did!

by - Verified Customer March 08, 2018

I've taken my car to KC Martin for the last 11 years and have always had a positive experience. Derek and the staff are great.

by - Verified Customer March 02, 2018

Return date was delayed due to faulty parts, but glad to have the work done right despite delay.

by - Verified Customer March 02, 2018

Satisfactory

by - Verified Customer February 28, 2018

Hi,
The service was fine. No complaints.

by - Verified Customer February 28, 2018

People seem nice.

by - Verified Customer February 26, 2018

Pity I didn't come here years ago!

by - Verified Customer February 24, 2018

Great visit. Everything was ready on time and explained in detail. Car has been running great since.

by - Verified Customer February 23, 2018

I brought my GMC yukon in because it died and had a loud noise in the engine when i start it up. after a simple inspection they found out my engine was bad and advised me on the cost and it was above what i could do to fix the car. They recommended i not fix it and for the amount in time and labor i agreed and they were so kind and helpful.

by - Verified Customer February 23, 2018

Always happy with the work I have done at K.C. Automotive

by - Verified Customer February 23, 2018

Very friendly.

by - Verified Customer February 22, 2018

Service as expected, at a fair price.

by - Verified Customer February 16, 2018

Same as always-great service.

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
by - Verified Customer February 12, 2018

scheduled trip went well over the passes without any problems... That is why we came to you

by - Verified Customer February 08, 2018

Very professional, friendly, customer oriented and efficient!

by - Verified Customer February 08, 2018

Very convenient and professional. Under promised and over performed.

by - Verified Customer February 02, 2018

Happy with the service but feel like little expensive.thanks

by - Verified Customer January 24, 2018

good service , good people.

by - Verified Customer January 24, 2018

Excellent, reliable and honest place!

by - Verified Customer January 04, 2018

Honest and very professional, I don't mind paying a little for more for 5star customer service.

by - Verified Customer January 04, 2018

All good

by - Verified Customer December 27, 2017

Very pleasant and fun to work with. I'll be back.

by - Verified Customer December 17, 2017

The people are wonderful. Thank you for spending time to explain things clearly. Tania is very professional and the mechanics who we have worked with are very knowledgeable and pleasant to work with.

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
by - Verified Customer December 05, 2017

I always appreciate your detailed explanations and friendly service. Thanks again!!

by - Verified Customer November 30, 2017

I have never had such a great experience with any other repair shop. Everything was explained in a way I understood, the price was more then fair, and I felt taken care of. Thank you so much, I will defiantly returning in the future.

by - Verified Customer November 27, 2017

Excellent work, quick too.

by - Verified Customer November 21, 2017

Always a good experience.

by - Verified Customer November 16, 2017

The folks at KC Martin are the best. I would not go anywhere else for my vehicle maintenance needs.

by - Verified Customer November 13, 2017

Best shop around

by - Verified Customer November 12, 2017

Always take our cars there and will continue to do so. Fair and competent.

by - Verified Customer November 09, 2017

I love this place I didn't know what I needed done they told me they were honest they fix what I needed and also help me budget with my next car appointment

by - Verified Customer November 06, 2017

The fan heater was replaced. Hi ken it's Pam Anderson

by - Verified Customer November 02, 2017

The shop diagnosed a problem and instead of doing the repair they informed us of an extended warranty issued covering our problem. Many others would have fixed it and charged us.

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
by - Verified Customer November 01, 2017

Efficient, honest, clean and reasonably priced. Excellent office staff!

by - Verified Customer October 26, 2017

Best shop I have been to.

by - Verified Customer October 25, 2017

Simple repair would have cost over a thousand dollars. Decided not

by - Verified Customer August 15, 2017

Excellent

by - Verified Customer August 14, 2017

They are very helpful and reliable, very knowledgeable and professional.

by - Verified Customer August 10, 2017

Excellent reliable friendly service

by - Verified Customer August 06, 2017

went well

by - Verified Customer August 02, 2017

Good job

by - Verified Customer July 30, 2017

Will continue to use this company.

by - Verified Customer July 27, 2017

quality and experience shows

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
by - Verified Customer July 23, 2017

Misdiagnosis ($10k of repair). Required to pay high re-stocking fees for parts on a miss-diagnosis.

by - Verified Customer July 21, 2017

K.c. Martin has always done a great job on my car(s).

by - Verified Customer July 17, 2017

The staff is professional, courteous and they are the only repair shop we will use to have work done on our vehicles.

by - Verified Customer July 12, 2017

Staff was very friendly and accommodating. Vehicle was in for multiple maintenance needs, and the need for one job was dependent on the cost of another. Work was performed in order of importance and estimates were given when requested and were accurate. The vehicle rental service was also a great thing to have.

by - Verified Customer July 12, 2017

AFTER SPENDING $2100 FOUND BRAKE LIGHT ON WHEN I PICKED UP CAR, WAS TOLD THEY FOUND ERRORS ON COMPUTER.WHY WEREN'T THEY FOUND DURING INSPECTION.

by - Verified Customer July 04, 2017

Terrific in every way!!!

by - Verified Customer June 25, 2017

They are always very helpful and very friendly.

by - Verified Customer June 19, 2017

I have been going to K.C. Martin Automotive for 10 years. I can always rely on great service. I trust the work they do.

by - Verified Customer June 18, 2017

Positive battery cable left loose after completing service. Distributor disabled. Had to call mobile service to get jeep running. Replacing faulty distributor Monday.

by - Verified Customer June 18, 2017

Have a great deal of trust in you & the quality of your work. Thank you for your integrity, honesty & excellent service.

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
by - Verified Customer June 15, 2017

One of the things I thought I needed was new brakes, because they squeak. The shop checked, and told me I did not need to get new brakes, my are fine. Nice to be told the truth-I would not have no the difference!

by - Verified Customer June 05, 2017

As a long time customer, KCM folks know my wife and me very well and have always treated us with respect. Very pleased KCM is online now.

by - Verified Customer June 04, 2017

Great.

by - Verified Customer June 04, 2017

I have been there twice recently, an alternator replacement that was very quick and done well, slightly higher cost for the alternator than I would have expected. Shop hourly rate was fine.

by - Verified Customer May 31, 2017

Repair was done in no time. I was just confused when someone called me in my cell it registered that the call was coming from Mountlake Terrace so I did not pick up the phone since I did not recognize it. Good the person who called left a message. I could have pick up my vehicle earlier.

by - Verified Customer May 22, 2017

Analyzed and fixed the power steering pump.

by - Verified Customer May 21, 2017

My check engine light was on and I brought it in and they said they fixed the problem. Less than 48 hours and the check engine light is on again.. :(

by - Verified Customer May 14, 2017

The shop is the best.

by - Verified Customer May 12, 2017

customer service is great as usual.can't complain with anything.

by - Verified Customer May 12, 2017

Quality people at a quality shop!

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
by - Verified Customer May 08, 2017

Work was done on time!

by - Verified Customer May 07, 2017

Thank you.

by - Verified Customer May 02, 2017

Fantastic!

by - Verified Customer April 30, 2017

We have been customers of KC Martin for several years - we have always been very satisfied with the service they provide.

by - Verified Customer April 25, 2017

I will be sad when I move to ABQ as shops like KCM are damn hard to find.

by - Verified Customer April 24, 2017

Great people.

by - Verified Customer April 23, 2017

I have gone to KC Martin for over 10 years and they have always done a great job on my cars. I just went all-electric. No offense intended!

by - Verified Customer April 19, 2017

Great service.

by - Verified Customer April 18, 2017

Always fair, always well done.

by - Verified Customer April 18, 2017

I've used this shop with confidence for a couple of decades.

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
by - Verified Customer April 16, 2017

I take my cars to K.C. Martin because I trust that they will always do the work needed, and do it well. Very friendly and professional front office staff.

by - Verified Customer April 16, 2017

Excellent.

by - Verified Customer April 14, 2017

I am so grateful for this shop, they are a valuable member of our community and I recommend them to everyone I can.

by - Verified Customer April 10, 2017

Best shop ,great people, would not go to any other shop with any of my cars. They work on all makes and models. Some of the techs have 20 plus years of experience!

by - Verified Customer April 10, 2017

My experience with KC Martin has always been good, if I had one minor quibble, the pricing on parts is not in line with what I can get myself. honestly waiting a week and paying $500 for parts I know I can get for $350 and overnight is a bit annoying.

by - Verified Customer April 05, 2017

All work was done as expected! Car runs great!

by - Verified Customer March 30, 2017

Very good and I will be back.

by - Verified Customer March 26, 2017

Good service and recommendations on what was needed and what wasn't on my old pickup. Safety first---and not much else on this truck!

by - Verified Customer March 24, 2017

The shirtless men in the back room are a real treat.

by - Verified Customer March 23, 2017

Super service. Clear explanations!

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
by - Verified Customer March 23, 2017

Great folks and a great shop.

by - Verified Customer March 21, 2017

KC Martin is a great shop. But, the did not send me the estimate I had asked for.

by - Verified Customer March 19, 2017

Honest.

by - Verified Customer March 19, 2017

Great job, as usual. We count on KC Martin to work on our autos and trust their work. We know if something isn't quite right, they will fix it. Thanks KC Martin.

by - Verified Customer March 14, 2017

Really appreciated the follow-up phone call to find out if I was satisfied with the work performed.

by - Verified Customer March 13, 2017

Took my car in for brake repair. When I dove away the brakes where not working properly. I immediatly drove back and a courtesy vehicle was promptly provided. Went back again to oick up my vehicle and drove into Seattle. The brakes began to smoke heavily. I called the shop and was instructed to return to inspect the oroblem again. I was provided with clear explaination and the vehicle was inspected again and is now ok. Although my vehicles repairs did not go smoothly, the staff was extremely professional and accommodating. I would recommend this shop to friends and intend to keep my business there. Tgank you for thus opportunity to provide feedback.

by - Verified Customer March 09, 2017

It is never pleasant when you have car troubles, especially when the car is an older, foreign model, due to the high cost of parts. However, I could not ask for a better experience with customer service and quality of work than I get with KC Martin. My responses to the survey questions say it all. I am always treated with professional, friendly, and honest service. Highly recommended!

by - Verified Customer February 23, 2017

K.C. Martin did an outstanding job repairing the exhaust system on my C-5 Corvette. Their suggestions saved me hundreds of dollars and the work was done in a professional manner and in the time promised. I would recommend K.C. Martin to anyone needing work done on Corvettes or any other make or model.

by - Verified Customer December 28, 2013

I've always felt they do an excellent work for a reasonable price and provide great customer service.

by - Verified Customer December 22, 2013

Interpersonal connection seemed good. End service met expectations.

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
by - Verified Customer December 19, 2013

Excellent work at a reasonable price and previous satisfaction with my wife's cars.

by - Verified Customer December 16, 2013

They always do a good job for us.

by - Verified Customer December 15, 2013

Quick, accurate, excellent service.

by - Verified Customer December 12, 2013

Always have great service and it's done right the first time.

by - Verified Customer December 09, 2013

They are always friendly and explain what repairs are needed and why.

by - Verified Customer December 05, 2013

Smart folks and GREAT customer service.

by - Verified Customer December 04, 2013

The mechanic was incompetent. Told me the battery was completely dead and no lights would turn on. I flicked the headlights on and everything worked perfectly. Staff was standoffish. They diagnosed the problem as something completely wrong and when I took it to a different mechanic it was a completely separate issue

Reply from K.C. Martin Automotive Service Co. – by K.C. Martin January 20, 2014

I reviewed Micheal's repair order,he "stated dash light did not work,starter would turn over engine but engine would not start(sometimes")client wanted us to check ignition switch first,the car was towed in,was out front,the technician went outside to check it out,it had battery power,no dash lights, the aftermarket ignition immobilizer had a light blinking.We called the customer to get starting procedure for the breathalyzer,customer said he "could not tells over phone",We asked him to bring new tips for the breathalyze when he came in,He replied that he would not.We never had the chance to diagnosis the problem,the car never came into building,customer never talked to technician,the service adviser was very willing to help the client,was not given a chance and the customer was never charged.

by - Verified Customer December 03, 2013

They have been taking care of my car for over 10 years and I've never had a problem. They are always welcoming and polite and that counts for me. Very dependable .....

by - Verified Customer December 01, 2013

Good Service. Reasonable cost.

by - Verified Customer November 24, 2013

The people are very professional and pleasant and take time to explain everything that needs to be done. They have inexpensive loaner cars when necessary. There prices are reasonable and the work has always been done correctly.

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
by - Verified Customer November 18, 2013

I've been going to them for years; they are trustworthy and reliable.

by - Verified Customer November 14, 2013

I always receive excellent, quality service at a fair price.

by - Verified Customer November 10, 2013

I have been a customer of KC Martin for years and have always had a positive experience. That is hard to find with auto repair shops.

by - Verified Customer November 05, 2013

They performed the services requested and not only was the cost less than I expected, they called me later to say they had made an error in calculating my AAA deduction and would add it back to my credit card.

by - Verified Customer November 04, 2013

Last time I went in, I stopped by at the last second to fix my head light. They didn't give me any gruff that I just showed up right at closing time and they replaced it for me.

by - Verified Customer November 03, 2013

I use all the time years. They give me great & competent service.

by - Verified Customer October 27, 2013

I have recommended KC before. KC was first recommended to me by a mechanic friend. They have lived up to that recommendation.

by - Verified Customer October 24, 2013

I have been bring my autos to KC Martin for over 25 years. Honesty and integrity are at the top of their list. I love each and everyone of these employees and wouldn't think of taking my car anywhere else.

by - Verified Customer October 20, 2013

They provide very good service.

by - Verified Customer September 30, 2013

I have always been fully satisfied with the service I have received at KC and this goes back nearly 40 years.

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
by - Verified Customer September 18, 2013

The work that was done on my 2000 Nissan Sentra was done with care, My Nissan has all its power back and is quick and fun to drive, I trust the work and care the Mechanics do on my Nissan.

by - Verified Customer September 08, 2013

I have been doing business with them for amore than 20 years. I ahve never had any problems with their service. They have never recommended something that was unneccesary.

by - Verified Customer September 03, 2013

KC Martin has always been honest with us about our car repair needs. They were recommended to us by friends who have used them for years and we have been very happy with their services over the past 10 or so years.

by - Verified Customer September 02, 2013

They do an honest job. Never try to upsell me on additional services that are unnecessary. I believe their check system insures a thorough evaluation of the condition of my vehicle.

by - Verified Customer August 13, 2013

I have used KC Martin for my car repair for 37 years. They have never let me down!

by - Verified Customer August 11, 2013

Good explanation, good repair, on time.

by - Verified Customer August 01, 2013

I have been taking my car to KC Martin for the past 17 years. I receive good service and know that I have quality work done on my vehicle.

2 verified customers did not leave comments but provided these ratings:
by Robert
by Michael
Schedule an Appointment with
K.C. Martin Automotive Service Co.
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (425) 341-4407(425) 341-4407

RepairPal Scorecard
96
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Tehnical Ability
97
Tools & Equipment
98
Customer Service
95
Customer Amenities
97

K.C. Martin has been taking care of customers and their cars for over 65 years in the community of Lynnwood. This RepairPal Certified shop is a well equipped auto shop with the capability to handle just about all of your automotive needs. This team of professionals is very experienced, with well over 200 years between them. One of the things that we liked the most about this shop is they don't rely totally on the experience they have, they also attend good quality, ongoing training in order to keep up with the latest industry trends and technologies. This, combined with some of the industry's best automotive tools and computer diagnostic equipment, make K.C. Martin a true dealership alternative. This shop is located near shopping and public transportation, a local shuttle service and rental cars are available, and a very clean comfortable waiting area with wireless Internet are available for your comfort and convenience. All work is backed by a 24-month / 24,000-mile warranty.


Details
Message From the Shop

Serving Lynnwood and Snohomish county for 65 years,ASE certified technicians ,AAA approved,with 11 technicians we can take care of your auto repair needs.

Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Shopping Nearby
  • Shuttle
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ASA
  • iATN
Questions Answered by K.C. Martin Automotive Service Co.
125000 miles on car now. have never looked...
04-2010 3.0 v6 with timing belt the book recommends 90,000 miles after 2010 i think they went to a timing chain
Camry running rough. Have to floor gas ped...
PO420 code is for the catalytic converter a engine that is running bad will harm the cat.if you have no power your cat might be plugged,take it to a repair shop,have the poor run fixed or your will take out your new cat
I did change Mass air flow sensor, troat ...
sounds like you threw alot of good money at it,try taking it to a good ASE certified technician and pay for some time to get it diagnosed,it might be more cost effective
Either the battery is bad or the alternato...
charge or replace the battery,then start, if it will stay running with fully charged battery it is possible the alternator is bad,use a voltmeter to check if alt can put out 14 volts with all lights on
I had just stopped at a stop sign and as I...
since you still have park your drive axles are ok,you will need a good transmission shop,the transmission will most likely have to come out for a est

Map
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K.C. Martin Automotive Service Co.
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Need an appointment for today? Call the shop directly at (425) 341-4407(425) 341-4407
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