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Willis Auto and Diesel Service

RepairPal Certified Shop in Lubbock

Willis Auto and Diesel Service

27 Verified Reviews
(806) 641-6183
1503 114th St
Lubbock, TX 79423 USA
"They did a good job and were honest with it. I have several work trucks that I take there."
— Dennis, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Chris Willis, Owner
  • Established 2002
  • 3 Auto Repair Mechanics on Staff
  • 31 Years of Car Repair Experience
Willis Auto and Diesel Service Reviews
27 Ratings
Displaying 1 - 15 of 27reviews
Dave
06/07/18
Verified Customer
They were courteous and polite and they didn't take long to finish my job. They did a good job.
Raul
09/07/18
Verified Customer
It was really good. They know their stuff. They are good about; product knowledge, good service. good people skills, just friendly people.
Victor
10/04/18
Verified Customer
They are friendly and they did a great job on my vehicle, I ain't got no complaints. The young man that worked on the vehicle came to me and explained everything to me as I was paying for the services. He did such a great job that I gave him an extra $40.
Carlos
08/16/18
Verified Customer
I took some trucks in that were under warranty and had to be done at the dealership. But whatever work he could do he did, we're pretty satisfied with his work.
Francisco
10/22/18
Verified Customer
It was good, the customer service. It was good, the customer service.
Bruce
05/31/18
Verified Customer
Everything went great.
Dennis
07/03/18
Verified Customer
They did a good job and were honest with it. I have several work trucks that I take there.
Abel
10/11/18
Verified Customer
I strongly recommend them they are a family oriented business and they go out of their way for you. They are not about hitting you in the pocketbook they are about getting you back on the road and to work. I am always posting his business card on facebook.
David
07/05/18
Verified Customer
I was a little disappointed because it was a matter of communication on their part. They had an oil special for 19.99 with the filter. They charged me for the filter when it was supposed to be free. It's just the thought of it but they did a good job and I have no complaints.
Tom
08/20/18
Verified Customer
They diagnosed and fixed my vehicle which is a diesel truck.
Gus
09/26/18
Verified Customer
They are the best place I've been too. My truck has been better than it ever has been. They perform way better than any other shop has.
Terri
11/01/18
Verified Customer
They were very professional they didn't have the part for my car but they got it and were super nice. Gary who is my mechanic referred me to them because he couldn't do it and so I was happy about that.
Bobby
08/07/18
Verified Customer
It was a ten. It was very good, I was very happy with them.
James
07/27/18
Verified Customer
It was a good experience. They were more personal than a lot of other shops out there. They're really personal, I haven't had any problems with my car. Other shops have screwed me over, they're pretty fair and didn't seem like they wanted to rip me off.
Gary
05/16/18
Verified Customer
They were courteous and nice.
Schedule an Appointment with Willis Auto and Diesel Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (806) 641-6183
Need an appointment for today? Call the shop directly at (806) 641-6183
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
91
Tools & Equipment
95
Customer Service
88
Customer Amenities
91
Willis Auto & Diesel Service was established in 2002 and has been providing Lubbock and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of experienced, well-trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to state safety inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “courteous”, “friendly”, “honest”, “knowledgeable”, and “professional”. Early bird drop off and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Willis Auto and Diesel Service
Schedule an Appointment with Willis Auto and Diesel Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (806) 641-6183
Need an appointment for today? Call the shop directly at (806) 641-6183
What verified customers have to say about Willis Auto and Diesel Service
Would recommend to a friend
100%
Did not feel sales pressure
100%
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