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Mark's Auto Service - Loves Park

RepairPal Certified Shop in Loves Park

Mark's Auto Service - Loves Park

30 Verified Reviews
(815) 406-6786
5197 Torque Drive
Loves Park, IL 61111 USA
"I was happy to find they could service my car because not many places can service a Saab and they do great work."
— Kathy, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Tad Butitta, Manager
  • Established 2018
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 25 Years of Car Repair Experience
Mark's Auto Service - Loves Park Reviews
30 Ratings
Displaying 1 - 15 of 30reviews
Maria
09/21/18
Verified Customer
Excellent
Samantha
07/19/18
Verified Customer
Bring back Tony
Kathy
09/20/18
Verified Customer
I was happy to find they could service my car because not many places can service a Saab and they do great work.
David
06/07/18
Verified Customer
It was good. He got me in and got me out quickly. He fixed the bearing. It cost a little more than I thought.
Enrique
08/10/18
Verified Customer
Friendly service and the quality of the service was good and my car works like new.
Peter
04/12/18
Verified Customer
I liked the personal attention of the service manager and technician. they assured me that I would get it back as quickly as possible.
Matthew
07/30/18
Verified Customer
It was done as it was requested and I have no issues.
Melvin
06/14/18
Verified Customer
Friendly, knowledgeable. Fast service. The facility is nice. The waiting area is very clean.
Jack
08/22/18
Verified Customer
I went in to see why I had a noise and they changed the brakes. That was not the problem. I went back in and they changed the caliper and that did not fix it. It did not need brakes or a caliper. I am having to replace the rear end at $2000 after spending all that money for something that I did not need. They did not offer to make up some of the money that I didn't need to spend.
Chad
09/06/18
Verified Customer
Friendly service and willing to help out any way they can.
Tom
04/17/18
Verified Customer
We are satisfied. The car seems to be doing just fine. The promptness and the updates are helpful. We were satisfied with the results.
Gerald
06/18/18
Verified Customer
I was very happy with their service. They fixed my problem.
Jason
09/18/18
Verified Customer
Its great!
Reggie
04/27/18
Verified Customer
Nice place. Qualified people. Good workmanship.
Dorothy
07/20/18
Verified Customer
Very friendly. Efficient. Courteous. They do good work. I think they are a little pricey.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
60-month / 50,000-mile warranty
Technical Ability
96
Tools & Equipment
93
Customer Service
90
Customer Amenities
91
Mark's Auto Service has been serving the community of Loves Park and the surrounding area since 2018. During this time they have developed a loyal following of satisfied customers who described this shop to us as "excellent”, “welcoming”, “professional”, “knowledgeable” and "friendly". This shop features a team of experienced and ASE certified technicians. They take care of most makes and models. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 60-month / 50,000-mile warranty for your peace of mind. Early bird drop off and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
About Marks Auto Service Since 1949, Mark’s Auto Service has been a locally family owned business. We have provided clients in the Rockford area with all their auto service needs. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. You’ll be hard-pressed to find the same level of expertise that our technicians provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives. Many of our technicians are ASE Master Certified, and are continuously seeking education and investing in the latest and greatest equipment to keep up with the fast changing technology in the vehicles on the road today.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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What verified customers have to say about Mark's Auto Service - Loves Park
Would recommend to a friend
94%
Car was ready when promised
94%
Did not feel sales pressure
100%
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