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Springdale Automotive - Westport Rd

RepairPal Certified Shop in Louisville

Springdale Automotive - Westport Rd

109 Verified Reviews
(502) 526-5961
9260 Westport Rd
Louisville, KY 40242 USA
"I've been going to them for years. They are friendly, honest, and dependable."
— Steven, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • doug dennison, Manager
  • Established 1995
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 60 Years of Car Repair Experience
Springdale Automotive - Westport Rd Reviews
109 Ratings
Displaying 1 - 15 of 102reviews
Melissa
05/16/19
Verified Customer
I was super impressed with the entire experience. From scheduling the appointment to picking up my vehicle. I will bring all of my vehicles here from now on. The prices are reasonable and the personal attention created a feeling of trustworthiness and satisfaction to me. The emailed report with pictures of what services were performed was something I've never seen before. Thank you Springdale Automotive you have gained a customer for life.
Jon
04/24/19
Verified Customer
Excellent repair
Larry
02/10/19
Verified Customer
Recommended work that wasn't necessary.
David
02/07/19
Verified Customer
Very good service - everyone was polite and courteous as always.
Christopher
01/15/19
Verified Customer
I m satisfied with the work but after speaking to a friend of mine who is a mechanic, told me I was charged an hour longer of labor needed to fix which cost me extra money.
David
01/06/19
Verified Customer
I felt like our problem has not diagnosed correctly. They dismissed that my son had checked the transmission level a few weeks ago and it was fine. They said it was an extremely slow leak but it was not. We had to go to Ford less than a week later and have the leak repaired. We wasted the over $300 we paid to Springdale. We have used them many times in the past and we re disappointed with the service we received this time. After speaking with a couple of neighbors and coworkers, Springdale s reputation is not what is used to be.
Anulet
12/04/18
Verified Customer
I like the work and professionalism from Arliss and his team. I like when they take pics of my inspection and send to me. And they help me prioritize what must be done.
Amber
11/28/18
Verified Customer
Professional and courteous staff
James
11/15/18
Verified Customer
Good work
Jane
10/16/18
Verified Customer
Satisfying, but pricey.
Dennis
09/27/18
Verified Customer
Love Arlis. The best in town. I keep coming back because of him.
Yvonne
09/05/18
Verified Customer
I felt a little uneasy from the outset. I had booked an appointment on line and Arlis indicated that he didn't see it and he checks every day. Again, I sensed some push back from Arlis because I questioned the fee(s) for the diagnostic. The engine light was on and diagnostic testing had been done several times prior to this visit and did not want to pay again for diagnostic testing but just wanted the service that the code(s) suggested. Eventually Arlis and I came to an understanding and the work was performed according to the diagnostic codes. However, it did not fix the problem for which I was experiencing. Although we had a few bumps in the road, overall, Arlis performed well, he did a good job. Thank you.
Ashley
08/23/18
Verified Customer
This place was very professional. Great workers.
Dariq
08/16/18
Verified Customer
Its too expensive
Jon
08/13/18
Verified Customer
thanks!
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
86
Customer Amenities
95
The Westport Road location of Springdale Automotive has been serving the local community since 1995. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “friendly”, “accommodating”, “reliable”, and “convenient”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Springdale Automotive has been owned and operated by the Shelton family since 1995. All Springdale Automotive locations are equipped with the highest quality in modern technology and equipment in the automotive repair industry. Our ASE Certified technicians and knowledgeable service advisors are trained in the most current automotive repair practices and have years of experience to ensure that you are getting the best quality repair work on your vehicle. Our friendly staff is here to make your automotive experience as smooth as possible. You can relax in our newly remodeled waiting area that offers complimentary coffee, fresh popcorn, free Wi-Fi and cable TV, or our shuttle service can drop you off at work or home and pick you up once your vehicle is ready! All our locations are linked so that you can go to any Springdale Automotive location and your vehicle’s history is accessible.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
Amenities
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
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What verified customers have to say about Springdale Automotive - Westport Rd
Would recommend to a friend
86%
Car was ready when promised
95%
Did not feel sales pressure
87%
Car was fixed correctly the first time
86%
Customer was treated respectfully
94%
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