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Jeff's Mercedes Auto Service

RepairPal Certified Shop in Los Angeles

Jeff's Mercedes Auto Service

51 Verified Reviews
(310) 340-1521
11568 W Pico Blvd
Los Angeles, CA 90065 USA
"Good service, helpful people, reasonable prices."
— Frank, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Jeff Jardine, Owner
  • Established 1989
  • 2 Auto Repair Mechanics on Staff
  • 25 Years of Car Repair Experience
Jeff's Mercedes Auto Service Reviews
51 Ratings
Displaying 1 - 15 of 50reviews
Jennifer M
10/21/17
Verified Customer
Great service! Trustworthy and works with my budget. I highly recommend Jeffs Mercedes!
Rena
10/22/17
Verified Customer
Louie was very professional and explained what was being done to the car.
Alissa
10/08/17
Verified Customer
They know our car well considering it's not from the US. They always remember us and treat us well.
William
10/02/17
Verified Customer
A fantastic place - probably the best experience I had at a repair shop. I was traveling through LA (for my daughter s wedding( when my car (Mercedes) broke down - the worst time since I had so much to do. They explained what was wrong; what I should get done and what I could afford to wait to get done later. Although the work I got done was expense (by nature it would have been anyway), they never pressured me to get the work done there. I was treated with absolute respect here and the work was done extremely well. The work took longer than first estimated but because I was treated so well and the repair work was done so well, I am extremely pleased. Also, the waiting area looked like a very nice sales office - not a repair shop ... a very nice touch. This would be my go to place if I ever decide to live in LA and need a car repair. Thanks
Diana
09/24/17
Verified Customer
Came through a friend's recommendation and feel comfortable with all the recommendations and leaving my car in the shop.
Rokas
09/18/17
Verified Customer
Great communication and service. Will come back again.
Tony
09/17/17
Verified Customer
thank you all!! car running nicely!!! very friendly shop...will be back- hope not too soon!!
Di
09/12/17
Verified Customer
It was good
David
09/13/17
Verified Customer
Jeff's Mercedes Auto Service is a great place to get your car repaired. Jeff and the other mechanics are very knowledgeable. I needed some repairs done, and Louie went out of his way to give phenomenal customer service. The car was repaired to my satisfaction on time: and they charged me a fair price. If you are looking for trustworthy and caring people to repair your Mercedes Benz, you need to call Jeff's asap.
Leith
09/09/17
Verified Customer
All of the people at Jeff's Mercedes Repair are excellent, especially Louie. I highly recommend them for Mercedes Repair needs. Different things that I thought might be a problem, they checked and let me know of a number of things that didn't need repair when I might not of ever known whether needed or not. My entire experience has been very pleasant and over and above what would normally be considered excellent service.
Donyea
09/03/17
Verified Customer
Friendly and understanding
Edward
08/29/17
Verified Customer
Excellent customer service, I was really happy
Terrell
08/22/17
Verified Customer
Helpful
Sanae
07/26/17
Verified Customer
This repair shop does excellent work at a decent price. I find however, I have to remind them of things that had asked them to check into. Even though I'm watching them take notes as I'm dropping it off. More than once I've gone to pick up my car and every item on the list was not done. That being said, once it is done - I have absolutely no complaint. This has happened enough times that I go over the list prior to coming out to pick up the car. Also - I must say that I do trust them inplicitly. They are very honest and honorable.
Edwin P
08/09/17
Verified Customer
I always have the greatest confidence in Louie and he certainly delivered, once again.
Schedule an Appointment with Jeff's Mercedes Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (310) 340-1521
Need an appointment for today? Call the shop directly at (310) 340-1521
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
90
Customer Service
94
Customer Amenities
96
Jeff's Mercedes Auto Service has been serving the Los Angeles area since 1989. Over the years they have developed a loyal following of satisfied customers who described this shop to us as "knowledgeable”, “awesome”, “friendly”, “honest” and "professional". This shop features a team of experienced and well-trained technicians who specialize in the service and repair of Mercedes-Benz models. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Mercedes-Benz
Affiliations
  • ASCCA
Map
Get Directions to Jeff's Mercedes Auto Service
Schedule an Appointment with Jeff's Mercedes Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (310) 340-1521
Need an appointment for today? Call the shop directly at (310) 340-1521
What verified customers have to say about Jeff's Mercedes Auto Service
Would recommend to a friend
100%
Car was ready when promised
88%
Did not feel sales pressure
96%
Car was fixed correctly the first time
92%
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