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FixCarNow West LA

(310) 879-5517
258 Verified Reviews
info@fixcarnow.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Sunday
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su-S
8:00am to 5:00pm

ADDRESS

3405 Motor Ave
Los Angeles, CA 90034 USA

AUTO REPAIR EXPERIENCE

  • Chance Brown, Owner
  • Established 1988
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 125 Years of Car Repair Experience

FixCarNow West LA Reviews

OVERALL RATING

258 Verified Reviews
5 stars
(185)
4 stars
(50)
3 stars
(9)
2 stars
(6)
1 star
(8)
by - Verified Customer February 13, 2018

Everything was excellent

by - Verified Customer February 08, 2018

it was great

by - Verified Customer February 05, 2018

Work was great!

by - Verified Customer February 03, 2018

Thank you all! AMAZING

by - Verified Customer February 03, 2018

I would like to thank Chance and Jimmy for all of the great work they have performed on my family's cars over the years! Thanks guys!!

by - Verified Customer January 31, 2018

The owner down to the mechanics were Respectful, Professional & Efficient!!!

by - Verified Customer January 28, 2018

I would have preferred to receive an itemized receipt and had a more clear conversation before the work was done. That said, I was not really in a position to take my business elsewhere, and felt that the service I received was sufficient, very efficient, and while it might have been on the expensive side, it wasn't outrageously priced.

by - Verified Customer January 28, 2018

Guys were awesome, Chance is an honest straight up guy. Great experience.

by - Verified Customer January 26, 2018

Very good service and work well done

by - Verified Customer January 25, 2018

They have a customer for life!!

by - Verified Customer January 23, 2018

Decided to take my Mercedes to them for the A7 service. It s basically an oil change. They did it and it all went smoothly. Used to bring my old car there and they did larger work on it. Great company.

by - Verified Customer January 20, 2018

Always a great experience with these guys.

by - Verified Customer January 20, 2018

Friendly staff and quick service. I appreciate the work they did for me.

by - Verified Customer January 14, 2018

I have seldom felt really good about a car service shop, but the people in the West L.A. shop have my loyalty - they are good at what they do, and I believe they are honest and trustworthy.

by - Verified Customer January 13, 2018

Overall positive experience, would recommend to friends/family.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer January 13, 2018

Average customer service and will not return unless all other options are exhausted.

by - Verified Customer January 09, 2018

Jimmy, Chance Bd staff here are amazing! Great shop!

by - Verified Customer January 08, 2018

Good job

by - Verified Customer January 07, 2018

As always, they were professional and didn't make any unnecessary repairs.

by - Verified Customer January 07, 2018

I needed a smog test done for the first time. It was a routine appointment but what made them stand out was repairing my broken license plate without charging me. They have a return customer!!

by - Verified Customer January 05, 2018

Jim the owner is the most honest guy at any repair shop I have ever dealt with ! It is a pleasure to bring my cars to his shop !

by - Verified Customer January 02, 2018

This seems like a good shop.

by - Verified Customer January 02, 2018

I had my car's air conditioner fixed at the location in DTLA a few months ago. It broke down again, but the DTLA location is now closed. It was difficult not knowing when it was going to reopen and after a few different calls, I brought it into the WLA location. It would have been helpful to have access to the records at that location. The owner was initially going to charge me for the work to fix it (which I hadn't given the go-ahead on) but when I explained the situation again, he immediately removed the charge and I was on my way. I appreciate that I didn't have to fight and he trusted my word. I am a loyal customer of FixCarNow and hope the location opens back up in my company building soon!

by - Verified Customer January 01, 2018

Jimmy and his staff were very courteous, knowledgeable, friendly, efficient and honest.

by - Verified Customer January 01, 2018

Fix car now is a woman s safe haven. Chance, Jimmy, and Mariano are respectful, never oversell, and guarantee their work. After my first repair I was truly convinced that I had found the best in L A!

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer December 31, 2017

The owner and his staff were professional and helpful

by - Verified Customer December 31, 2017

Customer service was excellent. Showed me what was wrong and got the job faster that promised. I came in with a last minute repair and they were able to help me out quickly. Really appreciate everyone here

by - Verified Customer December 29, 2017

I came here after realizing that the quote at the dealership was more than quadruple the price of the part. The repair is clearly explained on YouTube and is a straightforward DIY with the right tools. I dealt with Jimmy (the owner) directly and he was very genuine. I already knew what needed to be done and he gave a reasonable price for the labor.

by - Verified Customer December 29, 2017

Very grateful to have found a great car shop that treats everyone w/ respect

by - Verified Customer December 28, 2017

Excellent service a great group of people

by - Verified Customer December 27, 2017

Everyone was incredibly nice. Needed my car right away, so we could leave town. The shop I ve gone to for years couldn t accommodate my time. So glad to find a great group of mechanics in walking distance.

by - Verified Customer December 27, 2017

They got me in fast since I was visiting UCLA and out the door in a couple days

by - Verified Customer December 27, 2017

THANK YO

by - Verified Customer December 25, 2017

always love fix car now!

by - Verified Customer December 25, 2017

It was great

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer December 24, 2017

The owners can be a bit rude and condescending.

by - Verified Customer December 19, 2017

Love Jim and Chance....trustworthy, dependable and nice. Easy to deal with every time.

by - Verified Customer December 18, 2017

Totally great job, very reasonable price. Free loaner was k

by - Verified Customer December 18, 2017

Excellent service... they let me know exactly what time to drop vehicle off.. they offered me a ride home and pickup but it wasn't needed.. this is the 3rd vehicle I have had them do service on and everytime has been a positive experience...

by - Verified Customer December 17, 2017

Good shop. Minor glitch with the computer system for my car. Overall, great experience. I would totally recommend this shop. Still haven t received the email copy of my services/receipt though. Hope that s on the way

by - Verified Customer December 14, 2017

I have been with FixCarNow since 2003, I have and recommend them to Co-workers and
Friends

by - Verified Customer December 13, 2017

Great experience!

by - Verified Customer December 12, 2017

I LOVE THIS SHOP!! I drive from Sherman Oaks to Culver City to service my car so I think that says it all. I love the mechanics and the owners care about the people they are helping. So yes I recommend this shop for all car issues!

by - Verified Customer December 10, 2017

I thought the service was good but price was high. I really needed my car fixed otherwise I would be taken it somewhere else. I just got my spark plugs done and it was $360. Usually i pay, more then half of what a paid here.

by - Verified Customer December 10, 2017

The technician was very kind and helpful.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer December 09, 2017

Jimmy was amazing. He took the time to explain what needed to be worked on and why. I know I went to the best, the price was reasonable and my car runs great!

by - Verified Customer December 09, 2017

You all were very helpful. Thank you so much!

by - Verified Customer December 07, 2017

Thanks a lot for your prompt service. Very friendly people working there.

by - Verified Customer December 04, 2017

I cannot thank you guys enough. Just moved to the city and had a terrible experience at the first place I took my car. I really appreciate your honesty and effort to get my car back on the road as soon as possible.

by - Verified Customer December 04, 2017

The service is was easy to use and very convenient for someone who has working hours that are not condusive to having car repairs done.

by - Verified Customer December 03, 2017

Free loaner car, fast bodywork, friendly people, no muss no fuss.

by - Verified Customer December 02, 2017

good experience

by - Verified Customer December 01, 2017

As a recent transplant to the LA area I was relieved to find such an honest, reasonable auto repair shop. I was very impressed with the service and most importantly, the honesty of the owner.

by - Verified Customer November 29, 2017

great people and they did good, fast work, as a woman I really felt I could trust them to give me an accurate quote

by - Verified Customer November 29, 2017

Had to go back after the first repair, but overall the experience was great. I received a free loaner car which really saved me when taking my car in on a subsequent repair issue. I'd def. recommend them and will go back.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer November 28, 2017

Good communication. I will be back.

by - Verified Customer November 28, 2017

This is the first time I've felt like I could trust a mechanic 100% and knew what was being done to my car and why.

by - Verified Customer November 28, 2017

FixCarNow is awesome! Jimmy and his crew took great care of me and my car. I love the lifetime warranty on the work, and the free loaner car.

by - Verified Customer November 28, 2017

Very professional and honest in your assessment. The repair was done in a very timely manner with the best service. Thank you!

by - Verified Customer November 27, 2017

A great place. They never try to sell you what you don't need. Respectful and professional.

by - Verified Customer November 27, 2017

Mariano and Jimmy were very courteous in the phone and in person they explain every detail to me

by - Verified Customer November 25, 2017

I swear by FixCarNow. The service in your shop on Motor was perfect. I can't wait until you reopen in Downtown LA.

by - Verified Customer November 25, 2017

Wonderful service. Jimmy is very friendly, honest, and explains the car issues very clearly. He had my car ready for me to pick up within a couple hours - on a Sunday morning! Highly recommend!!

by - Verified Customer November 23, 2017

They were quick and able to replace my rear brakes within a few hours. However, I feel the prices of the brakes were unreasonably high. For two rear brakes, they charged $105 + $123 labor.

by - Verified Customer November 23, 2017

Excellent service. Clean and pleasant waiting room.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer November 21, 2017

Friendly staff
Fast service

by - Verified Customer November 21, 2017

The folks working did a great job, and I felt like the rate was justified not inflated at all. Thanks guys!

by - Verified Customer November 20, 2017

Everyone was very helpful.

by - Verified Customer November 18, 2017

They were very honest with what needed to be done on the car, and were respectful of my time and budget.

by - Verified Customer November 18, 2017

Happy with the experience.

by - Verified Customer November 17, 2017

Great customer service and

by - Verified Customer November 14, 2017

Beautiful, stylish, clean shop!

by - Verified Customer November 11, 2017

Totally honest about what needed to be done. Open on Sunday, if you can believe that. Got the job done sooner than originally promised.

by - Verified Customer November 11, 2017

work and recommendation options explained in detail. Friendly automotive specialists. Great work at a fair price. Will definitely be returning for their advice on my next needed repair or service.

by - Verified Customer November 11, 2017

very pleasant and helpful

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer November 07, 2017

Good job and quick

by - Verified Customer November 07, 2017

Great work. Great experience.

by - Verified Customer November 06, 2017

My first 2 experiences at this shop were amazing. I then took my girlfriends car and recommended them to anyone who would listen. The staff is extremely kind and courteous and the work was flawless. This recent repair however left more to be desired. Just before pick up I felt pressured to do additional repairs for an issue that was conspicuously not present when I dropped off the vehicle. When I got home and looked at the work in the sunlight I noticed 3-5 dabs of paint behind my driver's side rear window which I returned for to have removed. The next time I drove at night my car alerted me that my right signal wasn't working, which was promptly seen to by the staff but I would have preferred not to have happened in the first place. And finally, the main work: paint was very poor and orange peely in texture, especially seeing right next to the previous work on the same side where they painted very smoothly and evenly. It will have to do for now, but I wish the quality matched my original, overwhelmingly wonderful experience.

by - Verified Customer November 06, 2017

courteous. work performed at price quoted and delivered on time. would recommend to my friends.

by - Verified Customer November 03, 2017

quick battery check and replacement, went smoothly

by - Verified Customer October 31, 2017

I love this shop and will continue to do all of my auto repair and maintenance business there. I am treated with respect and my auto needs are taken care of in a timely and efficient manner. The guys are great and really easy to talk to and to work with. I feel confident I am getting the best care for my auto needs every time I need to go there.

by - Verified Customer October 29, 2017

Keep up the good work

by - Verified Customer October 27, 2017

Very happy , I even received a loan car for the day !

by - Verified Customer October 26, 2017

Thank you

by - Verified Customer October 24, 2017

great experience

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer October 20, 2017

It was a good experience. Glad I found them.

by - Verified Customer October 18, 2017

Love it

by - Verified Customer October 15, 2017

I have always had a positive experience. This experience was no different. Mario represents the shop with technical savvy and professional demeaner.

by - Verified Customer October 14, 2017

Fast and great service

by - Verified Customer October 14, 2017

Excellent service and exper

by - Verified Customer October 13, 2017

Always a great experience!

by - Verified Customer October 11, 2017

I L-O-V-E Fix Car Now! It's a repair shop I feel I can trust which is huge for me

by - Verified Customer October 09, 2017

Excellent service.

by - Verified Customer October 08, 2017

very nice job

by - Verified Customer October 08, 2017

I really appreciated the effort to return my car as quickly as possible. The employees were all kind and considerate, and I never felt intimidated or pressured. I am very happy with my experience and have recommended this place to my friends who live in the area.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer October 08, 2017

Straightforward and got work done effectively and as stated. Best experience I've had getting car repairs yet!

by - Verified Customer October 04, 2017

Thank you for getting my car in shape for a road trip! I took her to another shop for the screeching noise, and it came back within days, so thank you for fixing it properly this time. Also, thanks for recommending new tires, I didn't mention when I brought her in that I kept getting flats in the back, so the extra attention to detail was appreciated. I also appreciate the transparency about what was needed and how much each piece cost, before the work was done. The price was a bit more than at my old shop, but obviously, the work was done correctly, so I am happy to pay extra for my car to be taken care of by people who know what they're doing. Thanks very much!

by - Verified Customer October 02, 2017

Nice people and very accommodating. I'll be back.

by - Verified Customer September 26, 2017

Second visit to the shop. I live in Az and was in Ca on vacation when i had car trouble. Found the shop and felt like everything they said was fair and resonable. They fixed what needes fixed and told us what could wait till we gor home to get done.Good work and fair price. That was the first time there. Second time, my wife was buying a car from a private seller in CA and we asked if he could take it to this shop to have it looked at before we bought it. They got him in fast and reported back to us quickly. No issues with car now wife has a new car. I would recomend this shop to anyo e in the area that needs repairs. Fair and honest.

by - Verified Customer September 25, 2017

My new tire was expensive, but they fixed it fast, and were really kind. I love this place.

by - Verified Customer September 24, 2017

I went for oil change. The inspected car and told me what other repairs needed to be done.

by - Verified Customer September 22, 2017

Quick efficient service at a fair price! My truck broke down the day before I left town. They tried to finish that day, but could not. No charge for storing my vehicle while I was out of town. Very unusual these days!

by - Verified Customer September 22, 2017

Very helpful services, and very honest and fair pricing! Will be back.

by - Verified Customer September 21, 2017

I'm always pleased with the work done here

by - Verified Customer September 21, 2017

Good quality work, however not timely. The car was driven to East LA to get fixed, and I noticed my miles were used and when I got the car back it was low on gas.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer September 20, 2017

I already recommended the shop to some friends because they reviewed my car for free.
I just did an oil change.

by - Verified Customer September 20, 2017

Great! I love Fix Car Now. been coming to you guys for 7 years

by - Verified Customer September 20, 2017

Good experience. Everything was explained professionally and alternatives were presented with no pressure.

Mariano was tremendous!

by - Verified Customer September 18, 2017

Convenient and a decent price point (for oil change). Will use this service again. Thanks!

by - Verified Customer September 17, 2017

Chance offered great customer service and the best price!

by - Verified Customer September 17, 2017

Extremely helpful and friendly
Repairs done in a timely manner

by - Verified Customer September 14, 2017

I came in and received a quote that I thought was pretty fair. I was able to bring it in and the work was done at the time they said it would be. Nice employees and owners. Only complaint is that a drink that was obviously not mine, since I know what I drink, was left inside my car as trash and part of it got on the interior and dried up in a nasty fashion on the interior. Too bad I realized this after leaving the shop. Then days later, when I went to get change out of my change jar from the center console, it was gone and I'm sure it had to have been the same person who left the drink in my car. Lastly, the work on my car had nothing to do with the interior, so if they were in my car it was to move it or take what they took.

by - Verified Customer September 12, 2017

The repairs weren't completed as jim had explained what would be repaired.

by - Verified Customer September 11, 2017

Thanks!

by - Verified Customer September 09, 2017

Its a business so they can charge what ever they want as far as labor rate but to tell customers a work thats suppose to take less than an hour and charge you for an hour is not fair.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer September 09, 2017

Very pleased

by - Verified Customer September 09, 2017

Excellent customer service

by - Verified Customer September 08, 2017

Love FixCarNow - a shop you can trust, with high quality services, friendly and professionalism

by - Verified Customer September 05, 2017

I had a terrific experience with FixCarNow. My car needed some body work done and brakes checked/repaired. Both were completed within a day and the price was far below what I've paid at dealerships or other shops for comparable work. I was able to get a ride to work, which really capped off a great experience (yes, even car repair experiences can be great when you're treated fairly and with respect...who knew!).

by - Verified Customer September 05, 2017

Sent my car in for coolant level low. The shop checked the car and told me nothing was leaking, but recommended to do a system flush for $200. A week later coolant level was low again. This time they told me my water pump was leaking badly. I couldn't believe it went from nothing leaking to leaking badly in just one week, given the fact the car was indicating a coolant leak in the first place. They either didn't fix the problem the first time, or they were trying to over charge me. Also, the labor fee they quoted was way higher than the quote I got from other shops ($300 higher).

by - Verified Customer September 04, 2017

I have trusted FixCarNow for years and do recommend them regularly. In this particular case, it seems like the mechanic missed a couple of things. (It was an inspection of a car I was considering purchasing.) Fortunately the dealer is fixing those problems for free, since I did buy the car. Overall I'm very happy with this shop!

by - Verified Customer September 02, 2017

Jimmy and the spanish mechanic are very polite and honest

by - Verified Customer September 01, 2017

Good shop

by - Verified Customer September 01, 2017

Excellent, so glad I found them after getting a flat years ago. Makes my little Toyota keep on going and going and going. Tx guys

by - Verified Customer August 31, 2017

Great work.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer August 31, 2017

Awesome job as always

by - Verified Customer August 31, 2017

great experience every time i visit

by - Verified Customer August 30, 2017

Hello, I recently came in and had the 'drums' and 'shoes' for my back rear wheels replaced because of a clicking noise when I braked. I am still hearing the clicking noise a bit (however faintly) so I'm not sure if this was actually the service I needed done...

by - Verified Customer August 28, 2017

Stumbled accross this place by accident and so happy I did I will for sure recommend them to all my friends and will use them every time I need a repair doing

by - Verified Customer August 28, 2017

great as always

by - Verified Customer August 27, 2017

Happy with door handle fix and oil/filter change. Only complaint would be the filthy hand prints in car afterward.

by - Verified Customer August 26, 2017

Jimmy was very friendly and helpful.

by - Verified Customer August 24, 2017

Most accommodating to my work schedule. Good experience.

by - Verified Customer August 24, 2017

I've been coming to FixCarNow for 7 or 8 years now, after another shop ruined my engine and me and the car here to get fixed. They've always done quality work at a fair price and been very realistic about upcoming maintenance concerns that you should be aware of.

by - Verified Customer August 24, 2017

Good work

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer August 24, 2017

Excellent

by - Verified Customer August 24, 2017

I always have great service at FixCarNow. I now live in a different city, but i would still drive here to get my car serviced

by - Verified Customer August 23, 2017

Thank You.

by - Verified Customer August 21, 2017

Thank you for a great, easy experience! Everyone I talked to was incredibly nice and willing to explain things to me, which I appreciate it.

by - Verified Customer August 18, 2017

Thanks to Mariano and all the staff who assisted me with my car repair.

by - Verified Customer August 18, 2017

Quick, easy, and very good price for my Repair I needed.

by - Verified Customer August 18, 2017

I always get great service at Fix Car Now!

by - Verified Customer August 17, 2017

Yay! Thanks very much.

by - Verified Customer August 17, 2017

I have always had top notch service and Fix Car Now and happy recommend them.

by - Verified Customer August 15, 2017

Good work!

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer August 15, 2017

Great service, great neighbors.

by - Verified Customer August 13, 2017

It was cool

by - Verified Customer August 09, 2017

Chase was amazing to deal with. Fair and direct. Definitely recommending friends and coming back.

by - Verified Customer August 08, 2017

Thanks

by - Verified Customer August 07, 2017

very happy

by - Verified Customer August 05, 2017

I am basically satisfied with the service. They fixed most of the problems with the car. The problem was there was a tire pressure message even after they changed the tire and it was not fixed until I brought it into the dealer to have the permaplate installed a few days later.

by - Verified Customer August 04, 2017

It was great, only problem was that I requested an email receipt which I didn't receive...

by - Verified Customer August 04, 2017

Nice guys. I Like Chance

by - Verified Customer August 03, 2017

Excellent service!! The manager is very honest and operates the business with integrity.

by - Verified Customer August 02, 2017

I was overcharged for unnecessary work, and the initial problem was not fixed properly. I returned to a couple of hours later to complain that my AC was blowing hot air, which had not happened before the repair. By the time they looked at it AC worked fine. Driving two days later, the AC ran hot, temperature gauge rose rapidly, something blew, I immediately pulled over, and my engine died. Luckily, I was able to pull over safely, and no one was hurt. $350 tow home at night with my children. I had it towed to them, and they told me that the AC running hot is the first sign the thermostat's broken, which caused pressure on the valve. They are not taking any responsibility. I paid $1250 for initial 'repairs', and they told me engine is $3500-4,000. I have to scrap the car!

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer August 02, 2017

Car came back with small greasy brown marks at the tail end- difficult to wipe off. Please keep an eye out to refrain from this. When I turned the car on the radio was blasted high, please keep it at a low level it surprised me. Otherwise, good work on my car.

by - Verified Customer July 28, 2017

Good work done quickly at the right price.

by - Verified Customer July 26, 2017

The most fair repair shop I trust.

by - Verified Customer July 25, 2017

I have always found FixCarNow West LA to be a good choice. Honest and fast. That's what I want in a garage.

by - Verified Customer July 25, 2017

The shop is simply excellent!!!

by - Verified Customer July 25, 2017

Satisfied.

by - Verified Customer July 24, 2017

I like this shop because I trust them with my car. I highly recommend them.

by - Verified Customer July 22, 2017

Straight forward, honest, gets the job done, and very fair prices.

by - Verified Customer July 21, 2017

Excellent service. I always love coming here!

by - Verified Customer July 21, 2017

I feel that they are very honest.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer July 21, 2017

Everyone at FixCarNow West LA has been great -- highly recommended!

by - Verified Customer July 21, 2017

Jimmy was very condescending when I explained that I needed a new master cylinder. He treated me like I had no idea what I was talking about then called to tell me that I did in fact need a new master cylinder. He assured me that my wiring issue was fixed and that I would not need to worry about them. The issue returned within a week and I had to return. The issue has returned yet again within two days of leaving the shop but is now fixed thanks to a skilled mechanic in my area. I called FixCarNow back to see if they would honor a refund due to the poor workmanship but I have my doubts seeing as the man on the other line didn't even ask for my phone number. This experience was extremely negative and inconvenient. I hope that Jimmy learns something about business and customer service from all of this.

by - Verified Customer July 20, 2017

Good experience, happy with service, and definitely would return.

by - Verified Customer July 19, 2017

Chance and Jim both assisted and advised me as to maintaining the priorities after bringing in a car that had sat and not been started for 4 years. They got me up and running amazingly fine in less than a day.

by - Verified Customer July 17, 2017

I have an older car that needs some kind of work every six months or so. I bring it to this shop because they don't try to add unnecessary repairs or services.

by - Verified Customer July 14, 2017

Good service.

by - Verified Customer July 14, 2017

Jimmy is always so helpful and patient. The great service is why I keep coming back. Thank you.

by - Verified Customer July 13, 2017

The shop treated me fairly and with total class. Thanks for a great experience.

by - Verified Customer July 13, 2017

I love this place. They are always super helpful and I never feel like they are trying to upsell or overcharge me.

by - Verified Customer July 12, 2017

I'm always happy with the service. I've recommended friends who have also been happy.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer July 11, 2017

Thomas is 5 star!

by - Verified Customer July 08, 2017

FixCarNow West LA patched my flat tire.

by - Verified Customer July 06, 2017

It turned out that the NEW tires needed to be rebalanced. No big deal. Just glad the recheck didn't turn up.

by - Verified Customer July 06, 2017

I even moved farther away and still come to these guys - thank you for being honest and reliable!!!!

by - Verified Customer July 05, 2017

Work on my replicar was done and it was done in a timely fashion.

by - Verified Customer July 02, 2017

Great service at great speed.

by - Verified Customer July 02, 2017

Great owners and explained the issue and showed me where to leak was coming from. Great staff and customer relation.

by - Verified Customer June 29, 2017

I will be back! The folks were great as was the customer service.

by - Verified Customer June 29, 2017

Well run business -- they aim to please!

by - Verified Customer June 29, 2017

Safe, secure, excellent.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer June 23, 2017

It was good.

by - Verified Customer June 22, 2017

I've always had a good experience with FixCarNow West LA and I feel like they are the one place I can bring my vehicles to fix any type of problem.

by - Verified Customer June 21, 2017

Excellent job with a quick turn around time. I would come back to repair my car again in the future if needed.

by - Verified Customer March 29, 2017

Great experience. I would recommend.

by - Verified Customer March 29, 2017

Great shop!

by - Verified Customer March 29, 2017

Absolutely the best car repair/service!

by - Verified Customer March 28, 2017

Excellent customer service!!!

by - Verified Customer March 27, 2017

great work.

by - Verified Customer March 25, 2017

I just had to call them for any info, had they bothered to call when they said they would I'd be perfectly happy with the service.

by - Verified Customer March 25, 2017

Great all around -- love that you're open on Sundays. The car was ready very fast. Work was explained very carefully.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer March 23, 2017

Wonderful!

by - Verified Customer March 23, 2017

I really like FixCarNow. Plus they are open on Sundays.

by - Verified Customer March 22, 2017

Thanks guys! Will be leaving you a positive Yelp review shortly.

by - Verified Customer March 20, 2017

I love coming to this place. They are awesome and do an A+ job when fixing my car.

by - Verified Customer March 20, 2017

Everyone at the shop was great- and made sure I knew what was going on at each step of the process. Would definitely recommend to others! Great work!

by - Verified Customer March 20, 2017

Service was fantastic! Thank you!

by - Verified Customer March 18, 2017

Very friendly and professional. My first option for car repairs.

by - Verified Customer March 17, 2017

Great service!

by - Verified Customer March 17, 2017

FixCarNow is an excellent shop for all your repair needs. I enjoy the environment and the peace of mind knowing that my car is safe and I can borrow a loaner car if needed. I work in Encino, I live in Downtown Los Angeles, and I travel to West LA to make sure that my car is taken care of properly. FixCarNow is awesome.

by - Verified Customer March 16, 2017

This has become my go-to place on the Westside for my car repairs and maintenance.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer March 14, 2017

Great service every time.

by - Verified Customer March 13, 2017

great service and super fast!

by - Verified Customer March 12, 2017

This is the best car repair shop in Los Angeles. I trust the two owners as well as their staff.

by - Verified Customer March 11, 2017

The staff was informative. The car was fixed on time and at a fair price. This will be my go-to place.

by - Verified Customer March 10, 2017

I'm very grateful to have a honest and competent auto shop in my neighborhood. Feeling blessed.

by - Verified Customer March 09, 2017

Jimmy and his team are the best. Their genuine approach allows for trust when something needs repair. Jimmy prioritized on maintenance so to help my budget while still keeping me safe in my Jeep.

by - Verified Customer March 08, 2017

I will definitely bring my car back in the future.

by - Verified Customer March 07, 2017

These guys are great. They tell it like it is and give a fair price.

by - Verified Customer March 07, 2017

these are the best mechanics i have ever had. i feel fortunate to have found them.

by - Verified Customer March 07, 2017

Honest.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer April 23, 2014

Prompt and knowledgeable.

by - Verified Customer April 22, 2014

Honest business practices, quality work. I feel confident returning to them for any repairs and maintenance.

by April 22, 2014

Always dependable service and speed.

by - Verified Customer April 21, 2014

They are trustworthy and the best shop that we know, there're great and honest.

by - Verified Customer April 20, 2014

Accurate, quick, honest.

by - Verified Customer April 20, 2014

Honest price, quick turn around, great quality and friendly service.

by - Verified Customer April 10, 2014

They were very friendly, able to take me without an appointment, and seemed knowledgeable and fairly priced.

by - Verified Customer April 07, 2014

Friendly fast honest service.

by - Verified Customer April 03, 2014

Reasonable prices. great customer service.

by - Verified Customer April 02, 2014

Professional and did a great job.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer April 01, 2014

I was given great repair & service for my car/truck.

by - Verified Customer March 30, 2014

Great customer service and honest advice.

by - Verified Customer March 28, 2014

I have had to return to fix car now several times to have repairs redone because they were done improperly the first time. Jobs are regularly outsourced to less-knowledgeable staff and done poorly. Management has decent customer service but customer service means nothing if the work is poor quality.

by - Verified Customer March 28, 2014

Very nice, knowledgeable and professional service. Everything is explained with cost quote upfront so no surprises. Loaner cars available.

by - Verified Customer March 28, 2014

Fair, fast, accurate

by March 27, 2014

They kick butt.

by - Verified Customer March 25, 2014

Good quick service.

by - Verified Customer March 23, 2014

They're the best.

by March 22, 2014

The service was fast enough, but I didn't feel that my preferences were listened to by staff. I wanted a regular oil change not the recommended synthetic version. I know the synthetic is recommended and choosing regular would void my warranty (which was already expired anyway) and appreciated that the staff explained that to me, but I felt like they could've been a little quicker to accept my decision. Also, I noticed after leaving that they smudged the interior of my car (which is light grey) in the door frame. That will affect the resale value, unfortunately.

by - Verified Customer March 20, 2014

Friendly and prompt customer service. They provided a detailed report of future repairs I would need to do but didn't push me to do anything at my visit.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas
by - Verified Customer March 19, 2014

They were super receptive, helped fix it fast and were up front about the price.

by - Verified Customer March 15, 2014

Excellent service and very good customer service.

by - Verified Customer March 15, 2014

The most honest, courteous people to deal with.

by - Verified Customer March 14, 2014

The guys working there were nice, the shop was clean and the price I was quoted included labor, so I wasn't hit with any unexpected charges.

by - Verified Customer March 06, 2014

Terrific service.

by - Verified Customer March 05, 2014

Great service.

by - Verified Customer March 03, 2014

Excellent service and they even provided a loaner car. I felt repair was expensive however.

16 verified customers did not leave comments but provided these ratings:
by Zhihao, Jay, Aaron, Stewart, Bradley, Brian, Laurie, Laquita
by Tim, Garyand 1 other verified reviewer
by Kamran, Tina, Laura
by Homayoun
by Thomas

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
98

Our certification team found Fixcarnow to be a small chain of repair facilities in the Los Angeles area. Here at the Hope Street location, they have a good mix of ASE Certifications and experience. This team has shown a commitment to on going training, attending some of the most up to date professional automotive classes available to independent shops. Our Certified shops are equipped with some of the best automotive tools and computer diagnostic equipment available and Fixcarnow has made this investment, to ensure they are able to make professional repairs to your late model vehicles. All work is backed with a 24 month 24000 miles warranty. this certified shop offers Saturday and Sunday business hours as well as a shuttle service and wireless internet for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

We have been in business for over 22 years. We offer a 2 year warranty on all repairs. Free loaner cars are available to our customers. We offer free shuttle service to and from your location. We service all cars and we provide all services. Brakes, tune-ups, Collision repair, Paint, Body, 30k, 60k, 90k, radiators, alternators, starters, check engine lights, mufflers, smog checks, timing belts, water pumps, fan belts, coolants leaks, rack & pinion, shocks, struts, new tires, tire repair, alignments, suspension, transmission replacement, engine replacement, oil changes, transmission fluid flushes, coolant fluid flushes, front drive axles, batteries, major/minor body repair. "it couldn't be easier.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by FixCarNow West LA
do i need to change the transmission filte...
Yes, change the filter and flush it also. After this service it should be fine to only flush the trans fluid as long as you proform the service regularly.
do i have to use ac-delco spark plugs? bec...
Yes, we use AC Delco plugs at your request. The best way to improve gas mileage is to keep your oil clean, change your air filter, keep your tire pressure at the proper PSI. Also not a bad idea to change fuel filter every 30,000 miles.

Chance Brown Owner
Fixcarnow Inc, 3405 Motor Ave, LA, 90034
310-558-9097

Map
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