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Tolima's Auto Center

RepairPal Certified Shop in Long Island City

Tolima's Auto Center

348 Verified Reviews
(718) 673-9301
35-40 42nd St
Long Island City, NY 11101 USA
"Service is unbeatable."
— Fahusto, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Melvin Oswaldo Lorenzana, Owner
  • Established 2005
  • 2 Auto Repair Mechanics on Staff
  • 25 Years of Car Repair Experience
Tolima's Auto Center Reviews
348 Ratings
Displaying 1 - 15 of 344reviews
Christian
04/01/19
Verified Customer
this is the best auto repair place I have ever been to. I always have the best service and my car is always repaired quickly.
Jonathan
03/27/19
Verified Customer
Everyone was very friendly and professional.
Kenneth
03/26/19
Verified Customer
Thumbs up
Robert
03/20/19
Verified Customer
Tolima's is super professional, fair, and trustworthy. We have worked with them at least three times a always provide excellent service and reasonable prices and in a timely manner
Donna
03/18/19
Verified Customer
Annual inspection = check Oil change = check All fluids and air in tires = check All done...regular customer here for many years with satisfaction regarding staff and work prices are fair.
Ronny
03/05/19
Verified Customer
I took in my Lexus RX in for repair since the radiator cracked. They showed me the leak and explained the situation perfectly. They also quoted me the price and it was fair for the repair. It was a great price. I ve taken my car in a couple of times now and they've always worked on it and always do a great job.
Bruno
03/05/19
Verified Customer
It is so refreshing to have a garage, be clear and exact with communication, what is causing the problem, options to fix it and follow through to have my Honda Pilot done on time. Ozwaldo and team are professional, honest, cool and the prices are reasonable Tolima's is the standard that all garages should be judged by.
Mark
02/28/19
Verified Customer
Oswaldo was very nice and tried to be helpful, but I am not satisfied with the results of the work done. The issue that I was told was a bad turbo solenoid was a hose that I fixed myself. The technician left a critical hose clamp undone on the air intake. The windows that were installed were installed upside down and leak. I was also told my rear light was bad and needed to be replaced. I knew there was a short, but the technician left the bulb holder completely unplugged so I did not have turn signals. That shouldn't have been disconnected given that it wasn't creating any additional issues. I'm also disappointed to have paid a significant amount for a computer-based diagnostic and didn't learn anything helpful. What I was told (bad turbo solenoid) was wrong, and I would have wasted quite a bit of money if I'd allowed it to be replaced.
Kassie
02/27/19
Verified Customer
I brought my car in for an inspection and the staff was welcoming from the moment I walked in. My car was finished within the hour they promised and they didn't pressure me into an additional work but told me areas where future work might be needed.
Zoltan
02/26/19
Verified Customer
Did the yearly inspection. The guys were respectful, to the point, got the job done within the time frame estimated. Will go back here again.
Rodolfo
02/17/19
Verified Customer
Great service for both my vehicle's.
Christopher
02/20/19
Verified Customer
Very knowledgeable mechanics. Explained to me what was important to repair on my truck and what parts were needed. Very good quality of work.
James
02/08/19
Verified Customer
Great
Joseph E
02/01/19
Verified Customer
Everyone was fine.
Cesar
02/01/19
Verified Customer
Very good work
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
94
Customer Amenities
95
Tolima's Auto Center was established in 2005 and has been providing Long Island City and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “professional”, “helpful”, and “unbeatable”. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Tolima's Auto Center in Long Island City, NY Since 2005, Tolima's Auto Center has been providing auto repairs and tires & collision work for customers in Long Island City, Queens, NY, as well as surrounding areas. In addition to a full suite of general auto repairs, our ASE-certified technicians perform auto body and collision repair, painting, and frame/uni-body repair. We service personal vehicles as well as fleets and every repair is backed by NAPA's 24 month/24,000 mile warranty. Call us now to schedule an appointment.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Questions Answered by Tolima's Auto Center
Dealer Recommends Changing Out Brake Fluid And Fuel Treatment. Necessary? 51 K on 2012 Nissan Altima
there are test kit to test fluids for acidity or deterioration, regular interval maintenance is always a good choice most manufacturers recommend fluid replacement every 30k
is cheaper to service than is to repair
What Does It Mean When My Car Is Hesitant To Crank Up After I Add Fuel? on 2008 Chevrolet Malibu
it is possible that fuel is going to your vapor lines due to a defective refueling shut off valve or other components in the evaporative system for your fuel tank
How Do I Fix My Driver Door That Is Stuck Shut On My 2door Honda Accord? on 1999 Honda Accord
you must likely need a door lock actuator lock assembly very common in this model
we will have to take door panel off & force open lock then install new lock assembly
Could There Be A Problem With My 1991 Honda Accord Lx 2.2 L? on 1991 Honda Accord
that hole you see is probably a missing resonator that is why you hear this noise
there is no air flow meter in this model. so it might drive just fine but with noise
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What verified customers have to say about Tolima's Auto Center
Would recommend to a friend
94%
Car was ready when promised
97%
Did not feel sales pressure
97%
Car was fixed correctly the first time
95%
Customer was treated respectfully
99%
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