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Orozco's Auto Service - Atlantic Ave

RepairPal Certified Shop in Long Beach

Orozco's Auto Service - Atlantic Ave

166 Verified Reviews
(562) 268-5583
3619 Atlantic Ave
Long Beach, CA 90807 USA
"We are repeat customers, and we keep coming back because of the great customer service we receive. Our cars are running great, and we highly recommend Orozco's!"
— Patty, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
7:30am to 4:00pm
Auto Repair Experience
  • Jaime Salgado, Manager
  • Established 2000
  • 4 Auto Repair Mechanics on Staff
  • 68 Years of Car Repair Experience
Orozco's Auto Service - Atlantic Ave Reviews
166 Ratings
Displaying 1 - 15 of 164reviews
Flores
05/06/19
Verified Customer
Very professional and knowledgeable staff. David was my service advisor and did a great job explaining my car's problem without talking down to me. I've been going here for years with different cars and highly recommend them, not the cheapest, but solid thorough work with a great warranty.
Ron
05/03/19
Verified Customer
Very thorough on the repairs. Staff friendly and knowledgable. Will absolutely return for any work needed in the future.
Cynthia
04/30/19
Verified Customer
Definitely returning. David, the manager is just right on top of everything you say or question. He dresses in style & is professional & knowledgeable. He got me a lift home while my car was being worked on by his employee. A very kind older gentleman. Car is blasting AC-COLD!! It's a great feeling. I asked him to help me out more every other paycheck. There are still minor things to be done, then we'll get my passenger door unstuck. They're my car go-to guys. Thank you for your service.
Leroy
04/25/19
Verified Customer
David was a great help he went above and beyond treated me like family and great advice attitude and explained everything to detail
Dario
04/25/19
Verified Customer
I went into this place with really high hopes after reading yelp reviews and while David at the front desk is a real professional, he has outstanding customer service! But I definitely did not like the service performed on the vehicle. I paid 3600$ to have my 2007 Tahoe repaired, while the differential is performing fine, my speed sensor was broken, truck was indicating this by having the lights on in the dash. They attempted to deliver my truck like this, with the promise that they would fix the issue if the lights didn't turn off. They tried to convince me it came in like that... that wasn't true. Why not just fix the issue on the spot instead of having me drive off, connect my own computer to it, find the issue and come back to them to fix it? Made no sense to me... then to top things off after Peking my truck for the night, I moved it in the morning and discovered an oil leak... again took my truck in with no leaks. Got under there and inspected the leak... found all my oil pan bolts and screws loose. Again, David, great face for the business and excellent customer service but can't say the same for the rest of the team!
Walter
04/23/19
Verified Customer
They overcharged on both parts and labor. I brought the minivan in with a full tank and got it back with 3/8ths. I was charged for 3 hours labor (for a Caravan fuel pump!) because the mechanic spilled gasoline on himself. Parts: Wal Mart-$45.60, Auto Zone-$110, Orozco's-$265.60. $140 just for a diagnosis and he's not there Saturdays.
Derrek
04/15/19
Verified Customer
Yes work was very good will return
Sicola
04/16/19
Verified Customer
All I want to say is that David is awesome. His customer care is outstanding.
Tracy
04/10/19
Verified Customer
Very professional and knowledgeable. Great customer service. Reasonable pricing.
Enrique
04/09/19
Verified Customer
It was good service.
Dena
04/11/19
Verified Customer
Can't remember employees name but he was sooooo helpful and polite-I needed new battery that AAA no longer carried but you guys did and he put it in so fast! Can't thank you enough. I have a 2002 Acura TLS; maybe I should go to you for tune-ups and the 'mystery' problems I have on occasion with a 2002. Thanks again for helping me out of a jam-that employee is a peach; I say he gets a raise!!
Tony
04/07/19
Verified Customer
Quick and fixed correctly right away.
Michael
03/12/19
Verified Customer
Problem fixed.
Jeri Vip
03/12/19
Verified Customer
The staff was professional and the work was done in a timely manner and yes I would recommend the shop
Angela
03/08/19
Verified Customer
My experience was very pleasant. Art and his team were very helpful when I brought in my car. I was greeted warmly and the team worked efficiently to let me know what was going on with my car. When my car was serviced and I was shuttled to and from home, which was very convenient. I will definitely continue to come back for any repairs or maintenance on my car.
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
92
Tools & Equipment
93
Customer Service
88
Customer Amenities
98
Atlantic Ave location of Orozco's Auto Service has been serving the local community since 2000. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “helpful”, “courteous”, “trustworthy”, “amazing”, and “excellent”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
THANK YOU FOR CONSIDERING OROZCOS AUTO SERVICE FOR YOUR YOUR AUTOMOTIVE NEEDS. WE ARE YOU DEALER ALTERNATIVE. WITH BETTER SERVICE,BETTER PRICES AND LONGER WARRANTIES , THAN ANY DEALER IN THE AREA. WE ARE YOUR COMPLETE AUTOMOTIVE SERVICE, REPAIR AND MAINTENANCE FACILITY. AT OROZCO'S AUTO SERVICE WE PERFORM ALL SERVICES FROM A SIMPLE OIL MAINTENANCE TO COMPLETE ENGINE AND TRANSMISSION REPLACEMENT. WE WORK ON ALL MAKES AND MODELS,BUT WE SPECIALIZE IN PEOPLE. OUR CUSTOMER SERVICE IS THE BEST IN SOUTHERN CALIFORNIA . WE HAVE TOP QUALITY TECHNICIANS ,VERY KNOWLEDGEABLE SERVICE ADVISERS ,AND A VERY FRIENDLY STAFF . OROZCO'S AUTO SERVICE HAS BEEN AROUND AND GROWING SINCE 2000. WE HAVE THREE LARGE CLEAN FACILITIES TO SERVICE YOUR VEHICLE. PLEASE FEEL TO CALL ANYTIME DURING BUSINESS HOURS TO SET UP AN APPOINTMENT OR TO ANSWER ANY QUESTIONS.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Questions Answered by Orozco's Auto Service - Atlantic Ave
Where Are The Relays Located on 2007 Chrysler Sebring
RELAYS ARE IN DIFFERANT PLACES ON EACH VEHICLE. WE CAN HELP IF YOU WOULD LIKE TO BRING IN YOUR VEHICLE FOR REPAIR
THAN YOU
My G35x Model Awd Sedan Makes A Clunk Noise In The Front ,Also A Creek Sound Why on 2006 Infiniti G35
HELLO OF COURSE THE VEHICLE WOULD NEED TO BE INSPECTED TO FIND THE ACCURATE ANSWER TO THE ISSUE.
FROM WHAT IS DESCRIBED IT SOUNDS LIKE A STRUT UPPER MOUNT SUPPORT MIGHT BE BROKEN
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What verified customers have to say about Orozco's Auto Service - Atlantic Ave
Would recommend to a friend
82%
Car was ready when promised
88%
Did not feel sales pressure
88%
Car was fixed correctly the first time
83%
Customer was treated respectfully
93%
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