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ACA Automotive

RepairPal Certified Shop
ACA Automotive
677 Verified Reviews
ACA Automotive
677 Verified Reviews
(562) 285-6399
5101 E. Willow St
Long Beach, CA 90815 USA
Hours
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
07:30
17:30
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-S
7:30am to 5:30pm
Auto Repair Experience
  • Adam Kalb, Owner
  • Established 2004
  • 5 Auto Repair Mechanics on Staff
  • 5 ASE Certified Auto Technicians
  • 124 Years of Car Repair Experience

ACA Automotive Reviews

Overall Rating

677 Verified Reviews
5 stars
(425)
4 stars
(149)
3 stars
(32)
2 stars
(23)
1 star
(48)
by - Verified Customer April 07, 2018

Smog check done and I come back every year.

by - Verified Customer April 07, 2018

They were very quick and convenient. I'd definitely come back for anything else I need.

by - Verified Customer April 07, 2018

Performed Smog Check Certification. Well done and was able to use the online coupon for a nice savings.

by - Verified Customer April 07, 2018

Nobody else could fix this truck ACA

Could and did

by - Verified Customer April 07, 2018

Excellent service

by - Verified Customer April 06, 2018

I'll be back!

by - Verified Customer April 05, 2018

I had a smog check. The work was done promptly and the price was reasonable

by - Verified Customer April 05, 2018

Honest

by - Verified Customer April 05, 2018

Very professional and very friendly

by - Verified Customer April 05, 2018

Very good service

by - Verified Customer April 04, 2018

Found an ACA Auto smog check coupon for only $19.95 on www.smogtips.com. Best deal in So.Cal.

by - Verified Customer April 04, 2018

Easy to deal with and convenient.

by - Verified Customer April 04, 2018

Thanks

by - Verified Customer April 04, 2018

I was not totally pleased with my last visit. I was told later that the car needed additional repairs. I was promised a report that I never received.

by - Verified Customer April 04, 2018

Very efficient and helpful.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer April 03, 2018

Good!

by - Verified Customer April 02, 2018

Each of the staff was very friendly and professional. I took advantage of their shuttle service, Bernard was great.

by - Verified Customer April 02, 2018

I took my car for a smog check. They were expedient, completed the check in less than an hour. I was very grateful , considering I got lost finding the place, and I arrived two minutes before the cut-off time.

by - Verified Customer April 02, 2018

quick friendly service. wish the waiting area had wifi.

by - Verified Customer April 02, 2018

Was completely satisfied

by - Verified Customer April 02, 2018

Smog check was fast and affordable. I will be back.

by - Verified Customer March 31, 2018

Remarkable customer service. My car was ready prior to the expected day. I can't say enough about the way my car's needs were explained to me and the options available. Terrific.

by - Verified Customer March 31, 2018

great

by - Verified Customer March 31, 2018

good experience

by - Verified Customer March 31, 2018

Victor & the team at ACA were great.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer March 31, 2018

Very reliable, curtious and friendly staff

by - Verified Customer March 30, 2018

Friendly and fast

by - Verified Customer March 30, 2018

Amazing service and friendliness!

by - Verified Customer March 30, 2018

Smog check

by - Verified Customer March 29, 2018

They give recommendations, but no price and no clear association. It s all projections; there s no issue in the moment. No timeframe is given with the recommendation. So, it can create lots of fear, which to me, is pressure.

by - Verified Customer March 29, 2018

My my tire service repair take lesson 25 minutes good service.

by - Verified Customer March 29, 2018

Smog test only done in time

by - Verified Customer March 29, 2018

Car does idle a lot smoother.
Keep wouldn't start the following day due to a loose negative battery terminal.

by - Verified Customer March 29, 2018

MY engine seemed to be running perfectly so i was very surprised at the result seeing i never detected a problem with the engine *self*.one never get too old to learn,

by - Verified Customer March 28, 2018

best shop around - and I tell everyone about it!

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer March 28, 2018

I felt like the guys were to busy joking amongst themselves to care about anything. I had to wait an additional 2 hours because they forgot to do my oil change. I need to find a new Autoclub approved shop as I left there feeling disrespected & disappointed.

by - Verified Customer March 28, 2018

The service writer was very helpful. explained what was needed and how long it would take. Great Service!

by - Verified Customer March 28, 2018

Great service from start to finish..Everyone had good energy/happy...Nice to see people happy while at work..Explained everything that would be done and it was completed in a timely manner.

by - Verified Customer March 28, 2018

You can tell these guys get a lot of business simply from how quick and straightforward the whole process was. I came in for a smog check, and even with 5 other people ahead of me my car was ready in even less time than the 40 minutes to an hour they promised me.

by - Verified Customer March 27, 2018

EXCELLENT

by - Verified Customer March 27, 2018

Had a smog check done

by - Verified Customer March 27, 2018

Excellent experience, fast and friendly.

by - Verified Customer March 27, 2018

tHE EXPERINECE AT ca HAS ALWAYS BEEN PROFESSIONAL, RESPECTFUL AND PROMPT.

by - Verified Customer March 26, 2018

I had a good experience and was happy with the service.

by - Verified Customer March 26, 2018

When I picked up my car I sat in it to let it warm up and it stalled before I could even leave the parking lot. After spending 1300 on my car. It was frustrating to find out it was a vaccum hose, and I felt as if that could have been the problem all along and instead of fixing that I spent all of that money on other things. The repairs weren t really explained to me as to how they affected the performance of my car before they were fixed. Instead I was handed a list and a bill. I was provided with a rental car, but I was under the impression it was fully covered by ACA. Upon arrival I found out I needed to pay a deposit of 100 dollars and insurance for the vehicle, I was so embarass d that I didn t have this money in my account bc of what I had just spent on my car. I didn t end up getting any of that money back because they said the tank was returned empty, when I dropped it off at aca with the correct amount.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer March 26, 2018

Asked for help, don t know much about cars, and yet didn t get as much info as I wanted. They did the job they said they were going to do, said I needed a diagnosis but didn t get any info except that they did them there to, and after the job, the car still had the same problem, had to go somewhere else, way cheaper!, and got it fixed

by - Verified Customer March 26, 2018

Simple
Oil change and tire rotation. Work was timely, price was fair and much appreciated not being talked into uneeded repairs

by - Verified Customer March 24, 2018

Welcoming and straightforward folks who make me want to go back again for future services.

by - Verified Customer March 24, 2018

I always feel like I m appreciated as a client. The staff are friendly and professional.

by - Verified Customer March 24, 2018

the shop great I would love to use the shop again but I have call twice for an estimate for shocks for my focus and someone told me they would call me back but no one never call me back so I will some else for my shocks

by - Verified Customer March 24, 2018

Took way to long to fix my car when I was one of the first ones there on a Monday. Said my car would be ready in a couple of days and I did not receive it till Saturday morning. Had to catch the bus to work all week. I felt it was way too much for a job that my car continues to make a weird ratchety noise.

by - Verified Customer March 22, 2018

This place is wonderful. Seems very honest and helpful. Got my car back and there were two new issues that I thought were related to the work that was done. They gladly took it back and fixed both problems with no charge. I am coming back here for anything else I need done to my car.

by - Verified Customer March 21, 2018

Excellent

by - Verified Customer March 21, 2018

Service Advisor's attitude was enough to send me somewhere else for my next repair.

by - Verified Customer March 20, 2018

Change oil and diagnostic test. First, they are not that friendly, they don t even say anything how long it would take, i brought my car before 9am. I got my car after almost 4hrs. Change oil same price as the dealer. I was charge $120 just for the diagnostic test. One of the guy called me after the diagnostic test and explaining the problem but i don t really understand him because of his accent.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer March 20, 2018

Have been here twice, both times I had a great experience. The guys are very friendly and in found them to be honest and fair in their work ethics!

by - Verified Customer March 19, 2018

Great coupon saved me $50 on my smog check!

by - Verified Customer March 19, 2018

Great service with a smile :-)

by - Verified Customer March 19, 2018

Great customer service!

by - Verified Customer March 19, 2018

Excellent Service

by - Verified Customer March 19, 2018

Good job.

by - Verified Customer March 17, 2018

Excellent customer service

by - Verified Customer March 17, 2018

ACA always provide great service. I ve been going to them for years. I highly recommend them.

by - Verified Customer March 17, 2018

overall nice. Will come back.

by - Verified Customer March 16, 2018

After several attempt to fix my with other mechanics, it's only ACA was able to determine my car problem.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer March 16, 2018

Great place!

by - Verified Customer March 16, 2018

Simple oil change and inspection, everything was good.

by - Verified Customer March 16, 2018

As a result of the service I ve been back several times

by - Verified Customer March 15, 2018

The employees were respectful, helpful, and provided a great experience for the work I needed done. I will definitely be returning to this location.

by - Verified Customer March 15, 2018

Most of the questions do not apply because all i had was a smog check which passed.

by - Verified Customer March 14, 2018

I was quoted one price for an oil change and was called saying they had to charge me more. Their mistake, not mine. At least they changed their 'suggested' repairs from the past few times to something different. The items are fine.

by - Verified Customer March 14, 2018

I passed the smog check that's what matters. I would have more work done in the future but the labor costs are to high

by - Verified Customer March 14, 2018

I feel very safe with their service and they know my cars

by - Verified Customer March 14, 2018

Excellent service

by - Verified Customer March 14, 2018

I took two cars in to get smog-checked and the service was courteous, complete, and correct. Thank You!

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer March 13, 2018

They sticker shock you by saying were not cheap, I talked to everyone that came in with the same story were not cheap, ladies and men , I spent 1, ooo bucks to fix my SUV. 2 months later not good , I brought it back and we charge for everything and were not cheap, unfriendly to all who walk through the door, my suv is going to die,

by - Verified Customer March 12, 2018

repairs were excellent but extra work not requested was going to be done untill we requested not to be done. Price was quite high for window repair

by - Verified Customer March 12, 2018

Very happy with repairs, will do it again when necessary.

by - Verified Customer March 12, 2018

Friendly staff and excellent service.

by - Verified Customer March 12, 2018

I have an old car. I went to a few smog places who said they cannot smog my car because of its age. They all directed me to ACA. The cat did not pass. They told me what work needed to be done. There are a lot of laws in CA concerning emissions. I believed them when they said it needed about $700+ of work. I'm a mechanic too. No reason not to believe them. Work was done, car passed smog. We drive it almost every day now. Good people. Very busy, well organized shop.

by - Verified Customer March 12, 2018

Fast, friendly and personable. I have been here plenty of times and I m always happy when I leave.

by - Verified Customer March 12, 2018

Be going to ACA for years. Victor is always patient, and fair. Thanks guys!

by - Verified Customer March 12, 2018

Good guys

by - Verified Customer March 10, 2018

Great work as always.

by - Verified Customer March 10, 2018

I was disappointed that they could not fix my truck. They could not find the part and will need to keep my truck for two weeks. I don't know if I'm going to bring it back or find someone who can fix it faster so I don't have to rent a car for two weeks.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer March 10, 2018

Two minor problems: The Recomendations from the previous visit were still on the receipt invoice. The items were repaired my myself after the previous service. And the rear left corner of the car had a 1X4 grease mark probably unknowingly left by your mechanic. Otherwise, you folks provide exceptional service.

by - Verified Customer March 10, 2018

Super friendly staff, reasonable pricing.

by - Verified Customer March 09, 2018

Completed job and price was ok.

by - Verified Customer March 09, 2018

Great service. Fast and friendly. It was done sooner than figured.

by - Verified Customer March 09, 2018

Great!!!

by - Verified Customer March 09, 2018

Pricy, but honest, good work

by - Verified Customer March 09, 2018

Excellent service. They clearly stated the issue and resolution

by - Verified Customer March 09, 2018

Walked in, they gave me an estimate and time to complete and they did it.

by - Verified Customer March 09, 2018

Friendly staff.

by - Verified Customer March 08, 2018

the diagnosis seems to have been correct and the repairs were completed within the time promised.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer March 08, 2018

I needed to have routine factory maintenance done and it was completed satisfactory

by - Verified Customer March 08, 2018

Was on an extremely tight schedule. Was assured car would be ready within certain timeframe.25 minutes after promised completion I was told the test would take longer than promised because of the age of my car. The person that gave me the completion time is the same person that told me my car would take longer because of the age. Obviously he knew the age of the vehicle - he had the work order in his hand. In the end the car didn t pass smog. I ve never had a problem with smog. Ever.

by - Verified Customer March 07, 2018

The labor portion was fine . However, I was confronted by the owner Adam for the price I paid . It was more than disrespectful and I was basically called a liar.

by - Verified Customer March 06, 2018

great service very friendly nice and funny!

by - Verified Customer March 06, 2018

Always dependable.

by - Verified Customer March 06, 2018

Customer service focused. Such nice people!

by - Verified Customer March 05, 2018

I give ACA an A++. Everything from the customer service I encountered to picking up our truck at the end of service, exceeded my expectations. Wonderful guys, great communication, excellent work, very fair pricing, and timely. I am a very happy customer. I highly recommend ACA to anyone.

by - Verified Customer March 05, 2018

Great as always!

by - Verified Customer March 05, 2018

Good shop for routine maintenance. Went to dealer for serious engine work.

by - Verified Customer March 05, 2018

Was very happy with service and the personal

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer March 03, 2018

I took my car to get brakes. Two days after I picked up my car, the engine light came on and the car started to drive shaky. I took the car back to the shop, where the technician checked my car and found an engine tube that was not hooked up correctly. Good thing, it was an easy fix.

Unfortunately , this was the second time I had to take my car back to the shop after services to correct something that wasn t correctly hooked back up to car.

by - Verified Customer March 03, 2018

I had a good experience up front. Good communication. The part and repair were delayed by a day which was fine. My disappointment was that there wasn t follow though about other issues with my car. I had a check engine light on that I requested be diagnosed and it wasn t. I asked for any other observations about the engine to be included, and it wasn t. It was, as they say, wobbly on the dismount.

by - Verified Customer March 03, 2018

Your basic repair shop.

by - Verified Customer March 02, 2018

The staff is always professional and friendly!

by - Verified Customer March 02, 2018

Good Experience, would come back again for more repairs.

by - Verified Customer March 02, 2018

Always a nice place

by - Verified Customer March 01, 2018

Always good service. Explains needed repairs so that the lay person can understand. Fair pricing.

by - Verified Customer March 01, 2018

Good work.

by - Verified Customer March 01, 2018

So nice and efficient! Thank you!

by - Verified Customer March 01, 2018

Great

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer March 01, 2018

Fantastic job as always.

by - Verified Customer February 28, 2018

My smog test was completed within the time I was told. The waiting area was clean and neat--great coffee available too. I'll be back in 2 years at ACA , for sure.

by - Verified Customer February 28, 2018

I appreciated that my car was ready sooner than expected and that a coupon was available for my services.

by - Verified Customer February 27, 2018

I haven't taken a look at the new rack and pinion and my car is running OK so I can only assume that quality work was done until further notice.

by - Verified Customer February 27, 2018

Came in for a smog test around 4:30 pm. Victor had to ask another gentleman if he could still do the smog on my car. The gentleman said, 'Yes'. Vic told me it would be about 45 min., but it only took about 15 minutes. I was in and out of there and got to use my coupon to boot. Great experience, great staff. Incidently, they took one more car for smog after me.

by - Verified Customer February 27, 2018

Got my smog test done quickly and not too costly. I will be back

by - Verified Customer February 26, 2018

It was great

by - Verified Customer February 26, 2018

*Great* service! Thank you very much; the smog check was fast, extremely fairly-priced, and efficient!

by - Verified Customer February 26, 2018

Victor takes care of me very well.

by - Verified Customer February 24, 2018

The staff was very respectful and I always come here and I will continue to come here because the work is great .

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer February 24, 2018

Everything was great, I have a semi complaint. First, I told them I went in I would not be able to leave the car overnight and they said no problem, they would have time to diagnose. However, that did not turn out to be the case, I had to bring the car back another day. Small complaint, overall great service, I understand that things happen.

by - Verified Customer February 24, 2018

Very good

by - Verified Customer February 24, 2018

Smog check service was quick and easy, and the coupon available online made it a great value. Employees were friendly and helpful.

by - Verified Customer February 23, 2018

I had received efficient service at a fair price.

by - Verified Customer February 23, 2018

Great service

by - Verified Customer February 23, 2018

Great!

by - Verified Customer February 22, 2018

Excellent

by - Verified Customer February 22, 2018

Satisfied.

by - Verified Customer February 22, 2018

Like all the people. They do good work. Very busy shop. Try to be patient.

by - Verified Customer February 22, 2018

Everyone ACA is very nice. They treat everyone who comes in with a lot of respect.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer February 21, 2018

Found a great coupon online and it was half amount of time they quoted

by - Verified Customer February 20, 2018

Good place to do business

by - Verified Customer February 20, 2018

Friendly, professional and good work!

by - Verified Customer February 20, 2018

just got my car smogged

by - Verified Customer February 20, 2018

All of the men were very respectful!

by - Verified Customer February 19, 2018

Great

by - Verified Customer February 19, 2018

Excellent service

by - Verified Customer February 19, 2018

Great guys and fast work

by - Verified Customer February 19, 2018

Been coming to aca for over 10 yrs for a reason.....they are a 10

by - Verified Customer February 19, 2018

Satisfied with Smog Check

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer February 19, 2018

I always enjoy the honesty and friendly staff at this place

by - Verified Customer February 17, 2018

One of many Smog Checks done by them. As usual, work was performed quickly.

by - Verified Customer February 17, 2018

Gave me wrong information and made me spend more time trying to figure out the issue when there was no issue.

by - Verified Customer February 16, 2018

Great people and great sevice!

by - Verified Customer February 16, 2018

They changed my oil quick and customer service was very nice

by - Verified Customer February 16, 2018

ACA Automotive is an amazing place

by - Verified Customer February 16, 2018

I have a VW Phaeton so I looked for a shop that specialized in this kind of car. I found ACA Automotive and said bring it in, they ran a complete diagnostic on it. The on-going problems that my other mechanics could not seem to fix are NOW all resolved thanks to ACA Automotive. My car runs perfectly and everything is working correctly. They are my go to shop from now on.

by - Verified Customer February 16, 2018

Opened the hood when I got home and windshield washer fluid cap was not on and fluid was not fille

by - Verified Customer February 15, 2018

I went to ACA for a smog check, and it was completed and the paperwork submitted to the DMV almost before I could take a seat in the waiting area.

by - Verified Customer February 14, 2018

Great

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer February 14, 2018

thank you!

by - Verified Customer February 14, 2018

Friendly. Fair pricing. Quality work

by - Verified Customer February 13, 2018

Everything was excellent!! Just like the other times we've brought our cars in!!

by - Verified Customer February 12, 2018

Victor is always more than fair and explains what needs to be done and why

by - Verified Customer February 10, 2018

Very courteous and friendly. Professional all the way.

by - Verified Customer February 10, 2018

Very prompt service and people are very accommodating. I referred My sister for her oil change and repair she went the following week after my service. She was very satisfied as well

by - Verified Customer February 10, 2018

Victor and Dave were very helpful

by - Verified Customer February 10, 2018

Loved the entire experience and will be back with my 3 other cars.

by - Verified Customer February 10, 2018

Needed a B1 Service on my 2017 Honda Pilot. Victor always remembers me and is a joy to talk to and do business with. Thank you. He phoned that my car was done 2 hours ahead of time. Thank you!!

by - Verified Customer February 09, 2018

fast and fair

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer February 09, 2018

Over all I had a positive experience since I was not told what I needed to be done.

by - Verified Customer February 09, 2018

Had truck towed in you guys did the diagnosis then gave us the price. Price seemed kind of high to me. Followed up on the diagnosis at home and it turned out to be wrong. So I pretty much wasted my time and money.

by - Verified Customer February 09, 2018

Great service

by - Verified Customer February 09, 2018

I just had it smoged. No repairs performed..

by - Verified Customer February 09, 2018

Excellent and fast

by - Verified Customer February 09, 2018

A great place to take cars for whatever work needs to be done! Fast, friendly service, done on time, and right the first time! Highly recommend!

by - Verified Customer February 08, 2018

Awesome

by - Verified Customer February 08, 2018

I initially took my truck to this shop about a year ago to get my AC fixed because they quoted me the best price when I was calling around. They did the work well, had it done in the time frame they told me and changed my oil for less than any other shop or lube stop around. I was so happy with the service and prices I made this my 'go to shop' for all my maintenance needs on my truck and my wife's car. Aside from the AC repair and oil changes, they serviced my transmission for less than anyone else as well. Needless to say, I am satisfied with their service and would recommend them to anyone looking for a mechanic.

by - Verified Customer February 07, 2018

Had a smog check done. Service was fast and efficient. Staff was courteous and professional.

by - Verified Customer February 06, 2018

I came in for a smog check that failed on what seems to be a visual inspection only. The clerk seemed delighted to relay the news.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer February 06, 2018

fast, competent, friendly, fairly priced service.

by - Verified Customer February 06, 2018

Charged approx $30 more than the dealer I normally go to, who provides more services for an oil change. Uncomfortable and small waiting area (could not sit outside as it was hot and the sun was beating down). All the guys are pleasant, and will likely return when needed as it's very convenient. But when you charge more than the dealer, I'll stick with the dealer

by - Verified Customer February 06, 2018

place is great need more Time or people magazines

by - Verified Customer February 05, 2018

My service advisor, Abel, was great.

by - Verified Customer February 05, 2018

Was satisfied with my work

by - Verified Customer February 03, 2018

I only needed a smog check but the gentlemen at the desk were very courteous and efficient. The only negative was the small waiting area.

by - Verified Customer February 03, 2018

Great service as always

by - Verified Customer February 03, 2018

I usually just do my smog here but am planning on doing some other work too. Very friendly and trustworthy!

by - Verified Customer February 03, 2018

Went in for a AC service. Charge me $185.00 for service and recharge freon with dye to detect leaks. Went back for diagnostic and no leaks. Hopefully there was no leaks but I was told it might have a very pin leak that maybe be fix. We'll see if my AC still blows cold when used more.

by - Verified Customer February 02, 2018

Just had job done replace some type of starter part and now the same thing is occurring. Crappy!

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer February 02, 2018

I came into the shop for SMOG check. I was in and out of there in 25 minutes. I will return here for my next SMOG check.

by - Verified Customer February 02, 2018

I needed a smog check and got there close to their closing time, but they said no worries and did the smog check quickly and efficiently.

by - Verified Customer February 02, 2018

It was excellent!

by - Verified Customer February 01, 2018

I trust this shop entirely.

by - Verified Customer February 01, 2018

You lost a customer.

by - Verified Customer January 31, 2018

My car was completed in a timely manner, and about $100 less than my repair estimate was. The staff was friendly and answered any questions I had.

by - Verified Customer January 31, 2018

GREAT

by - Verified Customer January 30, 2018

The only disappointment i had was that when i brought my car in, i was told that there would be a $95 testing charge for my battery even though it was still under warranty and i had a printout of the test run by a AAA truck driver that morning. They ended up giving me 50% off for that, but i don't think i should have had to pay anything.

by - Verified Customer January 29, 2018

Smog check was quick, cheap, and easy with the coupon. Work was performed in a timely manner, without an appointment.

by - Verified Customer January 29, 2018

Good service, kept me informed of all work needing to be done.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer January 29, 2018

Guy that I spoke with was extremely nice and my car was ready earlier than expected

by - Verified Customer January 28, 2018

Great experience

by - Verified Customer January 27, 2018

Very courteous staff and the shuttle driver is a A+ to staff.

by - Verified Customer January 26, 2018

Still waiting for a call when to take car for pending job nor completed right! Called back today and they say they were going to return the call and never heard a message at least advising if part is ready.

by - Verified Customer January 26, 2018

Promised to be ready by 3PM but was not ready until 4PM

by - Verified Customer January 26, 2018

Its always a great experience with ACA

by - Verified Customer January 26, 2018

My car died in Long Beach, I live in LA.
WORST DAY! Every person who I worked with from the tow truck driver to the person who charged me and got me out on my way where all amazing! I had the most positive exchange, all things considered.

by - Verified Customer January 26, 2018

The service was great

by - Verified Customer January 24, 2018

I highly recommend this auto shop. The staff is friendly and courteous and do not perform unnecessary work to boost up the bill.

by - Verified Customer January 24, 2018

Great price for a smog.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer January 23, 2018

Friendly staff! Definitely recommend and will be coming back when I need service.

by - Verified Customer January 23, 2018

I was given some unnecessary repair recommendations upon picking up my car.

by - Verified Customer January 23, 2018

Just had a smog inspection

by - Verified Customer January 23, 2018

Overall, it was a pleasant experience ... despite my costly repairs.

by - Verified Customer January 23, 2018

Tune up before long trip

by - Verified Customer January 22, 2018

They are always upbeat, courteous and fast. Great place. I was a little dismayed at such a huge jump in the price of an inspection from last year to this year.

by - Verified Customer January 21, 2018

I would and have recommended this shop to many people it awesome

by - Verified Customer January 20, 2018

Finished ahead of schedule, good to go

by - Verified Customer January 20, 2018

Fantastic shop to take my car too. I was very pleased with the customer service and work performed. I will definitely take my car back

by - Verified Customer January 20, 2018

I do not feel I was treated with respect.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer January 19, 2018

The staff is always so friendly. Great prices on smog check.

by - Verified Customer January 18, 2018

Great location

Always my recommendation to those with more than basic maintenance

It can get a little crazy in the office area...staff rushed through the check in/drop off/pick up process with a couple people while I was there.
Not sure if there needs to be a metric on the wait time around that part of service.

by - Verified Customer January 18, 2018

I came in for a Smog Check. Was told the price and mentioned if I failed I could retest. I did some repairs retested and failed. Did more repairs and was told I had to repay. I find this to be a scam. Iam doing my best to make my car pass and I feel aca are Vultures.

by - Verified Customer January 17, 2018

Treated like my business is important to ACA

by - Verified Customer January 17, 2018

Everyone was very nice, patient, and helpful.

by - Verified Customer January 17, 2018

Friendly and professional service.

by - Verified Customer January 16, 2018

my grandson toke the car in for me he was fine with the service

by - Verified Customer January 16, 2018

I was satisfied.

by - Verified Customer January 14, 2018

For what they had to do the wait time was WAY TOO LONG!

by - Verified Customer January 14, 2018

Always get excellent service at ACA automotive

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer January 14, 2018

Victor and the team provided excellent service as always.

by - Verified Customer January 13, 2018

Excellent

by - Verified Customer January 12, 2018

quality service

by - Verified Customer January 12, 2018

ACA provides reliable service at a reasonable price.

by - Verified Customer January 12, 2018

Excellent service.

by - Verified Customer January 11, 2018

Very professional, and trustworthy. Would definitely go there again, and recommend them to a friend.

by - Verified Customer January 11, 2018

I've never had a bad experience with ACA Automotive. They never try to up-sell. They're friendly. Work is done quickly and to a very high standard. They're simply the best! (Hey, that could be a song...hmmm)

by - Verified Customer January 11, 2018

They did an excellent and fast job.

by - Verified Customer January 10, 2018

My van didn't pass the smog test. The repairs weredone quickly and the van passed.

by - Verified Customer January 09, 2018

My car was vandalized, and AAA sent me here. The work was fine, and communicaiton was good.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer January 09, 2018

Customer service is great but the workmanship on my repair was sub par. Had to return my car an extra three times because the issue was not resolved.

by - Verified Customer January 08, 2018

excellent customer service from Service Manager

by - Verified Customer January 05, 2018

Always a pleasant experience, extremely professional.

by - Verified Customer January 05, 2018

I've been coming to ACA since I started college at CSULB in 2004! Victor is amazing and very helpful. Everyone is.

by - Verified Customer January 05, 2018

The attendant was friendly and transparent. He explained a minor problem that was not related to the service needed and showed me the piece that had fallen off. In a previous visit, they saved me a ton of money by calling the dealer who told them to try something first before replacing the part(s). It worked and I was very relieved!

by - Verified Customer January 04, 2018

I was able to do an early drop off and go back to sleep. My car was done when I woke up again!

by - Verified Customer January 04, 2018

work completed correctly and quickly.

by - Verified Customer January 03, 2018

It was good.

by - Verified Customer January 03, 2018

Very good

by - Verified Customer January 03, 2018

Charged $100 for a car inspection, initially quoted for $140. Took my other car to another shop and they charged $50 for the same car inspection.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer January 02, 2018

This was just a quick smog test, but it went quick and they were extremely professional. Thanks!

by - Verified Customer January 02, 2018

Friendly service. The guys were great!

by - Verified Customer January 02, 2018

Excellent service

by - Verified Customer January 02, 2018

Thank you!!

by - Verified Customer January 02, 2018

Adam is always straightforward with me and honors estimate he gives over the phone. I am a repeat customer of this shop.

by - Verified Customer January 01, 2018

It was a welcoming environment. The service was fast and efficient.

by - Verified Customer January 01, 2018

Great

by - Verified Customer January 01, 2018

Actually a friend navigated the repairs while I was out of town but I have previous experience with ACA, and I trust their work.

by - Verified Customer January 01, 2018

Customer service was helpful

by - Verified Customer January 01, 2018

It was good.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer December 29, 2017

Shop did good job on Smog check---in expeditious manner

by - Verified Customer December 29, 2017

We spent over $100 for a non-diagnosis. They only had theories about how to fix the car, and were not willing to try further to solve the issue that we reported. It seems as if they are only capable of fixing a car if the check engine light is on. Without a computer telling them what to fix, they were incapable of helping.
This is after leaving the car with them for two days, and them not getting back to us when they said they would.
We later took the car to a local pep boys and they were able to diagnose the issue within a minute after simply looking at the engine with an understanding of how it works.
I would not recommend this shop to anyone unless their check engine light is on. And even then it would be cheaper just to buy yourself a code reader.

by - Verified Customer December 29, 2017

Everyone was friendly and helpful.

by - Verified Customer December 29, 2017

Being a female, you get worried with car dealerships and auto shops, I chose this shop to take my car for a smog because of the stellar reviews from women on yelp, other women who know how it is to be a woman in an autoshop. ALL the guys at the shop I encountered lived up to those reviews and I was ecstatic. I'll be back for brakes and oil. Beyond pleased with the service I got here. They are proud to be voted best, and from what I can tell they deserve it.

by - Verified Customer December 28, 2017

First place for my dmv smog checks. Always, always price competitive

by - Verified Customer December 27, 2017

Great work, on time, done right.
Convenient shuttle. Exceeded expectations.
Can't say enough.

by - Verified Customer December 27, 2017

SMOG CHECK frendly staff at front desk i am a repeat customer thanks

by - Verified Customer December 27, 2017

When someone leaves their car in your hands and pay you money. The customer doesn't want to hear, 'Oh, my bad. I forgot to check that. We're only human' People's trust, lives and loved ones are being entrusted to you. You lose credibility when you forget to check something no matter how minor because now the major repairs are in question.

by - Verified Customer December 27, 2017

Everyone was so nice and honest about the repairs needed. I was very happy and will return again.

by - Verified Customer December 27, 2017

Very happy with the service provided by this local shop.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer December 27, 2017

Was efficient

by - Verified Customer December 26, 2017

Excellent

by - Verified Customer December 26, 2017

I had a great experience with ACA Automotive. I found out about ACA Automotive through my insurance company and I was really satisfied. I gave them a call before turning my car in and they were super friendly. Even though it was a bit pricey to keep my car overnight to find out that they could not duplicate the problem, I appreciated their honestly and superb customer throughout the process. They called me in the morning to let me know my car was ready for pickup but they had no intention of rushing me. I asked them to conduct an oil change while they were at it and they even acknowledged my yelp coupon. I really felt cared for and as a non-experienced car person, I was thankful they were as transparent as I needed them to be in answering all of my questions. They also let me know if I have any problems within the month of my service they would address it at no charge.

by - Verified Customer December 26, 2017

Every time I come to this shop I am greeted kindly, the work is explained and finished in a timely manner! Great place!

by - Verified Customer December 26, 2017

Great trustworthy garage staffed with highly skilled professionals

by - Verified Customer December 25, 2017

Fair.

by - Verified Customer December 21, 2017

Very good work.
Thanks Victor and Bernard

by - Verified Customer December 21, 2017

Always happy to return.

by - Verified Customer December 21, 2017

Very friendly. Good quick service and reasonable

by - Verified Customer December 20, 2017

Thanks Victor. You were very professional, honest, and helpful.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer December 20, 2017

Always friendly and willing to work with me on understanding what needs to be fixed.

by - Verified Customer December 20, 2017

There's an attitude that I don't like.

by - Verified Customer December 20, 2017

I am so glad AAA reco

by - Verified Customer December 20, 2017

Came to get my car smogged. Will be back for other maintance. :)

by - Verified Customer December 19, 2017

The level of customer service was top notch! I would recommend them to anyone. Also, the Yelp coupon was icing on the cake. Kudos!

by - Verified Customer December 19, 2017

Great service. Great people.

by - Verified Customer December 19, 2017

very professional, friendly and helpful staff. Made it a pleasure to take my car there.

by - Verified Customer December 19, 2017

I had nice experience

by - Verified Customer December 18, 2017

Good work

by - Verified Customer December 17, 2017

Great customer service every time

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer December 17, 2017

The shop did exactly what I asked for, for the price they said they would, and at the time promised. What more could you ask?

by - Verified Customer December 17, 2017

Smog check went well and quickly.

by - Verified Customer December 15, 2017

Always trust these people. Will continue using ACA for all automotive situations

by - Verified Customer December 15, 2017

My gas efficiency lowered after my visit. I'm a little unhappy about that. I'm not sure why it happened, yet I didn't want to call and complain.

by - Verified Customer December 15, 2017

Excellent job

by - Verified Customer December 14, 2017

Great customer service

by - Verified Customer December 14, 2017

Thank You

by - Verified Customer December 14, 2017

Busy day but surprisingly did not have to wait long.

by - Verified Customer December 14, 2017

Great experience, and amazing customer service!

by - Verified Customer December 11, 2017

The mechanic failed to set my reset light for maintenance for the 4th time. Now I have to go back in. It will take me over an hour to drive back and get it reset.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer December 11, 2017

Thus far the repairs received & services have been satisfactory,I m pleased with Aca Automotive.

by - Verified Customer December 10, 2017

I've been going to ACA for several years and they've always treated me with respect and courtesy. I know there are places that are cheaper but the amount of trust I have for ACA is priceless and more than worth paying a few extra dollars.

by - Verified Customer December 10, 2017

fast service fair price

by - Verified Customer December 10, 2017

The employee at the front desk was slightly arrogant. I take my car in for a repair because I'm not a mechanic; if I knew everything about cars I'd fix it myself. Also, getting the car back late really messed up my day. An honest time-frame would be professional and much appreciated. But the car has been running very nicely since I got it back and that is the ultimate test.

by - Verified Customer December 10, 2017

Friendly atmosphere

by - Verified Customer December 10, 2017

Recommend by AAA

by - Verified Customer December 08, 2017

Nice guys, over priced rates. Thank you

by - Verified Customer December 08, 2017

Great

by - Verified Customer December 07, 2017

Perfect Job

by - Verified Customer December 07, 2017

Honest and very polite would definitely recommend to family and fr

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer December 07, 2017

I like the service very helpful with informative feed back regarding situation of my vehicle.

by - Verified Customer December 06, 2017

They completed the job earlier than they told me so, it was a pleasant surprise. They were very nice and did a great job.

by - Verified Customer December 06, 2017

I took my vehicle to access why the heat needle was going into the red intermittently. I d already checked out everything I could myself, such as blown gasket, fan working etc. straight away the service desk person wrote down that I was getting an engine light warning. Which was incorrect. I told them I d checked all the usual things. They called two days later. Said that they d rechecked all the things I d already checked and couldn t find the issue. But then said they d still charge me the $120 diagnostic fee! They did say if it happened again I could bring it back in. I pointed out. What s the point if you still won t be able to diagnose the issue?

by - Verified Customer December 05, 2017

I always have a good experience at ACA. They have been taking care of my car for years.

by - Verified Customer December 05, 2017

Very satisfied with the care for the vehicle as it is 47 years old

by - Verified Customer December 04, 2017

I feel that I was charged too much just to find out what was wrong with my car

by - Verified Customer December 03, 2017

Excellent customer relations in front office and on phone.

by - Verified Customer December 03, 2017

Fast, friendly an I was on my way in less time than I thought. Price was right. Smog check.

by - Verified Customer December 03, 2017

ACA is one of the best maintenance experiences I've ever had. The work is superior and the staff are always friendly and courteous.

by - Verified Customer December 01, 2017

Great experience!

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer December 01, 2017

Super friendly and informative as always. Work is completed on time and I never feel pressured or mislead in the repairs they recommend. Will definitely be back again and recommend them to family and friends.

by - Verified Customer December 01, 2017

I will not be going back to this place. I only chose them because of convince. I don't like being lied to. This place really needs to understand their customers shouldn't have to wait 8 hours for an oil change and break inspection. This has actually happened 3 times. Same scenario each time. I found out they lied to me about what our fleet company will do regarding the breaks when I called them today and found out this shop didn't even call them about my break issue for the fleet company to authorize the use of another pad.

by - Verified Customer December 01, 2017

special people working there. first class in all respect

by - Verified Customer November 30, 2017

Everyone is very welcoming and I love bringing my car here!

by - Verified Customer November 30, 2017

Great customer service.

by - Verified Customer November 30, 2017

I only came in for a smog check, but very happy with the service.

by - Verified Customer November 29, 2017

Excellent, curteos service experience.

by - Verified Customer November 29, 2017

Great

by - Verified Customer November 29, 2017

Went for a state required smog inspection/certificate. Received same without any problem, at what I believe was a fair cost.

by - Verified Customer November 29, 2017

Polite and very professional. Will use them again

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer November 28, 2017

Everyone was professional and friendly. My van did not pass a smog check, but I was told how to remedy the situation & how to pass the smog check shortly. Always enjoy going to ACA and highly recommend to my friends and acquaintances. Happy Holidays!

by - Verified Customer November 28, 2017

Great experience. Thought I was gonna pay an arm n a leg for the service but it was reasonable. Not pricey but not cheap.

by - Verified Customer November 28, 2017

Very professional and friendly place

by - Verified Customer November 28, 2017

Good

by - Verified Customer November 28, 2017

I declined to have the repair done due to the cost.

by - Verified Customer November 28, 2017

I was very pleased with the service I received at ACA. I have been going there for several years. Always happy with the service .

by - Verified Customer November 27, 2017

Staffs were very nice and helpful. Quick service. Definitely coming back. =)

by - Verified Customer November 27, 2017

Smog related comment: First check showed not all monitors were ready after battery replacement. Tech suggestion was to drive vehicle to put 100 to 150 miles on it to for reset. After review of O/M, it was found that there is a specific sequence which must be met in order for the monitors to successfully reset. The advising Tech writer wasted my time and gas which was costly to me in both cases. MUST IMPROVE or I won't be back!

by - Verified Customer November 27, 2017

I have complete confidence in the work performed by ACA.

by - Verified Customer November 26, 2017

I took my car to smog test. Checked online for reviews and had very good reviews. Competitive price, fast service.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer November 26, 2017

Overall, ACA was competative in their prices and did a great job fixing my vehicle. I had to leave it after I picked up the first time, to fix issue related to first one that was fixed, but they didn't charge me for it. I am happy I left it with them for repairs.

by - Verified Customer November 26, 2017

Always professional and nice.

by - Verified Customer November 24, 2017

Great place friendly people !!!!

by - Verified Customer November 23, 2017

ive have been bring our ford's here for years and always have been happy my 94 still runs like a top and everything still works

by - Verified Customer November 23, 2017

This was my first time here and I would definitely come back. No problems or complaints...very happy.

by - Verified Customer November 23, 2017

smog check, fast and reliable

by - Verified Customer November 23, 2017

It was a scheduled oil change and I was in and out in a reasonable amount of time. No issues.

by - Verified Customer November 21, 2017

fast courteous service

by - Verified Customer November 21, 2017

I will be a returning customer

by - Verified Customer November 20, 2017

Service satisfactory, price kind of high, had car for 3 days. But I feel confident things were done competently.

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer November 20, 2017

You guys always do a great job! Thanks!

by - Verified Customer November 20, 2017

The personnel there treat you like you matter. They explain whatever I need to know. I like doing business with ACA Automotive

by - Verified Customer November 19, 2017

Even i did not pass my smog check but victor was very nice and explain the situation patiently i am going back for sure

by - Verified Customer November 19, 2017

Great smog test station

by - Verified Customer November 19, 2017

The service at ACA is excellent. I have nothing negative to say.

by - Verified Customer November 19, 2017

I brought my car in before our Thanksgiving trip and the place was slammed. at least 15 people checking in or picking up cars and the phones ringing constantly. Some how the guys were able to get people in and out quickly, arrange shuttles, answer phones, and do everything else with a cheery attitude. They weren't even curt with each other. I was very impressed by the customer service provided. There was an issue they were unable to duplicate so they couldn't diagnose but they said I could bring it back anytime and they would be happy to check it out again.

by - Verified Customer November 19, 2017

Good job and nice men working there

by - Verified Customer November 19, 2017

This shop is great! Busy but so professional and took the time to say hello and goodbye. All good.

by - Verified Customer November 19, 2017

Work was great, just a little pricey.

by - Verified Customer November 17, 2017

Excellent fast service

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer November 17, 2017

Had fluid changes done on the car. When the car was returned to me they let me know the check engine light was on but didn't pressure me when I said I didn't need work done to fix that issue.

by - Verified Customer November 17, 2017

was ok

by - Verified Customer November 16, 2017

Amazing place, always explain the work needed openly and honestly, sometimes a bit more costly than other places but they do great work and if there s ever a problem they ve worked to fix it to my satisfaction. I just wish they were closer to where I live, but they are worth the drive.

by - Verified Customer November 16, 2017

My experience was very good considering the amount of time to smog check and number of customers present, they also honored the coupon. I was being instructed though, not to walk pass the smog check area. But that was not the case, in fact I was walking on side always and checking as it was my very first visit.
Thanks.

by - Verified Customer November 16, 2017

Good service

by - Verified Customer November 16, 2017

The shop initially ordered the wrong part, causing the vehicle repair to be a day late. The work done was good, but the price was excessive. I found the replacement part I needed for less than $200, but repairs cost over $700. Completely disproportionate to the amount of labor done.

by - Verified Customer November 15, 2017

Due to prior owner alterations of the vehicle it took a little longer to observe an additional diagnosis. That's the only thing that prolonged the repair. Pricing was very high. The car's manufacturer no longer exists. Was still expecting it to be cheaper though.

by - Verified Customer November 15, 2017

I wish the sign in process was easier for returning customers.

by - Verified Customer November 14, 2017

Some dye was put in my car to see if I have any leaks . Have to take it back to see.

by - Verified Customer November 14, 2017

very professional

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer November 14, 2017

I arrived at 9 AM and asked if the work to be done could be ready by l0:30 and was told 'yes'.........I am pleased because it was ready and I left on time for my next appointment. Thank you.

by - Verified Customer November 14, 2017

Smog test was quick, clean and resonably priced

by - Verified Customer November 14, 2017

Excellent service.

by - Verified Customer November 13, 2017

very professional

by - Verified Customer November 13, 2017

THE GUYS AT ACA TREAT EVERYONE WELL WITH FRIENDLY RESPECT. GOOD PLACE TO GET WORK DONE.

by - Verified Customer November 13, 2017

I was surprised to find out my 1999 Camry didn't qualify for the $19.95 smog check. It was $71.00, but I got a small discount by showing my AAA card.

by - Verified Customer November 13, 2017

Friendly and professional and I just adore Victor.

by - Verified Customer November 13, 2017

Fast, fair service. They explain what is needed without a ton pressure.

by - Verified Customer November 12, 2017

Great

by - Verified Customer November 12, 2017

Service was completed in a quick manner

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer November 10, 2017

easy and quick

by - Verified Customer November 10, 2017

Great experience

by - Verified Customer November 10, 2017

Love the shuttle

Car was promised around noon or 1pm. Was done closer to 3pm

by - Verified Customer November 10, 2017

Things went well.

by - Verified Customer November 09, 2017

Very professional and all the employees smile and you can tell like their work to provide the best quality and value to their customers! Excellent job. Highly recommend this business to friends n family!

by - Verified Customer November 09, 2017

Returning customer and enjoy getting the maintence done on my car at ACA.

by - Verified Customer November 09, 2017

I had dropped of my F250 for certain problem. The mechanic that troubleshoot the problem did not find the problem until I approved repairs for $847. Then he found the problem I wrote down exactly what was wrong with my truck. The shop gave me a price of $2800 for the repairs. I had warranty plan for the truck tha I had purchase but it was voided do to a lift. I spoke to the dealer and they made take the truck to another shop and they found the problem they repaired my truck for $1200. And they showed me the problem Im very disappointed with the troubleshooting of the mechanic and my check engine light came back on so I paid $847 for repairs that I did not need.

by - Verified Customer November 09, 2017

Great, efficiently handled from check in to check out. Apprecaited the service

by - Verified Customer November 09, 2017

Fair and quality work. Confident in getting repairs done correctly and efficiently.

by - Verified Customer November 09, 2017

Excellent service!!!!

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer November 09, 2017

Definitely would use ACA again. Hopefully not too soon though! Thanks

by - Verified Customer November 08, 2017

Reseaech not thorough enough

by - Verified Customer November 07, 2017

Quoted $1400. Got identical work done for $700.

by - Verified Customer November 07, 2017

work quality was good so far, but parts price were 2-3 times higher than on amazon.

by - Verified Customer November 07, 2017

ACA always does excellent work on my car. I have been coming here for 23 years. Victor has the best customer service in the business!

by - Verified Customer November 05, 2017

Very happy with service

by - Verified Customer November 05, 2017

My car is running great thanks to the repairs.

by - Verified Customer November 05, 2017

Good customer service

by - Verified Customer November 05, 2017

All employees were kind, friendly, and efficient.

by - Verified Customer November 05, 2017

Thanks for another great visit!

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer November 05, 2017

Always excellent service!

by - Verified Customer November 05, 2017

Overall had a great experience, however disappoinred i was not informed if any discount for the service i inquired about, smog check.
i am glad that because i found it to be to expensive, i Googled for a coupon.
wouls be great to offer the discounts you do have available upon inquiring of service

by - Verified Customer November 05, 2017

It was a three-ring circus. Each guy told me something different. There's a new problem I didn't have before their work. I have not yet taken it back to them.

by - Verified Customer November 03, 2017

I've been dealing with ACA for over 10 years and I've always had good experiences with them.

by - Verified Customer November 03, 2017

Well done

by - Verified Customer November 03, 2017

Great service and very courteous stuff

by - Verified Customer November 02, 2017

Just awesome!

by - Verified Customer November 02, 2017

The malfunction lights are still going off and it took 9 days to fix. I understand they were waiting for parts but I feel like they took their time because I got a rental car.

by - Verified Customer November 02, 2017

I am always satisfied!

by - Verified Customer November 01, 2017

Great service

19 verified customers did not leave comments but provided these ratings:
by Merlyn F , Laurie, Eddy, Mary Ann, Brittany, Virak, Sharon, Tosha
by Shirley, Michelle
by Nick, Repo, Casse
by Joel, John
by John, Lisa
by Linda, Marinelle
by - Verified Customer November 01, 2017

oil change on my car