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Kirk's Auto Care

RepairPal Certified Shop in Livonia

Kirk's Auto Care

75 Verified Reviews
(734) 526-4218
31390 Plymouth Road
Livonia, MI 48150 USA
"Trusting them with my car keeps me coming back."
— Cindy, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Laura Roe, Manager
  • Established 2015
  • 2 Auto Repair Mechanics on Staff
  • 42 Years of Car Repair Experience
Kirk's Auto Care Reviews
75 Ratings
Displaying 1 - 15 of 73reviews
Mary
04/29/19
Verified Customer
Check engine light came back on after I spent $600 on repairs
Laura
04/22/19
Verified Customer
The shop was honest and Nice
Wanda
04/24/19
Verified Customer
Not at all it took 6 hours know my car making a rubbing noise on passenger side front. Very disappointed. Brakes still squeaking in morning. But said I don't need brakes. I will not return.
Joan
03/21/19
Verified Customer
all good
Hunter
04/17/19
Verified Customer
Make sure to completely communicate to the customers, but you resolved the issue immediately which is awsome
Sandy
04/10/19
Verified Customer
I've been doing business with Kirk's the last couple years. I find they are knowledgeable and their charges are reasonable. Recently I had an issue while I was driving and I wasn't nearby. I called them to see if they had any idea of the problem and even though I had it worked on locally. Chris checked with me the next day just to make sure my problem solved. I really appreciated the follow up and it was nice to have that 2nd opinion.
Robert
04/07/19
Verified Customer
Everything went smooth with no hassle. Rental car was a great service addition.
Chris
03/17/19
Verified Customer
Excellent work! Great staff! Helped with financing to get all the proper work done! Thank you!
Adrian
03/14/19
Verified Customer
Best service I have EVER received from an auto mechanic shop!
Darryl
03/11/19
Verified Customer
The staff at Kirk's Auto Care was very helpful. My vehicle was serviced in a very timely manner and was completed to my satisfaction. I plan on returning to Kirk's Auto Care in the future. I have already recommended Kirk's Auto Care to a co-worker.
Jason
02/19/19
Verified Customer
Staff has always been helpful and advises me of any possible concerns beyond what I brought my vehicle in for but to not push anything other than what is a safety hazard. There was a slight issue with parts ordering and their arrival time but nothing really under their direct control.
Ottis
02/28/19
Verified Customer
They were great!
Greg
02/26/19
Verified Customer
great oil change that ID'ed a few other issues. Estimates for those repairs was collected in a reasonably timely manor and added to my digital record there for repair on a future date.
Gary
02/27/19
Verified Customer
Staff was courteous, polite and knowledgeable. Having a free loaner to use was a added bonus. My car runs great!
Gayle
02/20/19
Verified Customer
Staff seemed knowledgeable initially. Was told 1 hour to review/access..never received a call. After waiting 4+ hours for them to contact me, I called them. Was told that I needed an alternator, the car was not driveable (I drove it there). Asked if the work would be done by 3pm, was told yes then no but surprisingly, when I showed up there, they got my car in & did the repair. Not at all pleased...could have waited & taken to my regular mechanic had I known I would be treated this way
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
95
Customer Service
88
Customer Amenities
93
Kirk's Auto Care has been serving the community of Livonia and the surrounding area since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as "friendly”, “knowledgeable”, “professional”, and "excellent". This location features a team of experienced and well-trained automotive technicians. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We are dedicated to providing 100% Customer Satisfaction and sincerely aim to be “Your Auto Repair Center of Choice In Livonia MI .” Ask about our 2 year/24,000 mile nationwide warranty, free loaner cars, A/C Repair, Check Engine Light Diagnosis, Electrical work and Suspension repairs. Picking the right auto care center can be tough. In a recent survey taken, 44% of people said that they DO NOT trust their auto repair shop! Well, we want to be a part of the 56% WHO DO! Our staff works hard to provide the best possible experience for their customers….a unique shop experience! So, when is the best time to look for a high quality auto repair shop? Answer: before you need one. Because making a sound decision is difficult when you are faced with a car problem and time restraints, finding a shop takes time and patience; you want to research and evaluate the facts in a relaxed fashion. Emergencies create an emotional climate that thwarts a clear and objective evaluation. So find the best repair shop before you need one. Maybe you’re looking for one right now….and you’re wondering what you can expect at Kirk’s Auto Care – Auto Repair Livonia MI.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Map
Get Directions to Kirk's Auto Care
What verified customers have to say about Kirk's Auto Care
Would recommend to a friend
89%
Car was ready when promised
93%
Did not feel sales pressure
95%
Car was fixed correctly the first time
94%
Customer was treated respectfully
95%
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