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Auto-Lab 5 Mile Complete Car Care

RepairPal Certified Shop in Livonia

Auto-Lab 5 Mile Complete Car Care

39 Verified Reviews
(734) 469-5121
36251 5 Mile Rd
Livonia, MI 48154 USA
"I like the price and then getting the vehicle done so fast."
— Jeanna, a Verified Customer
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 2:00pm
Auto Repair Experience
  • James (Jim) Paffhausen, Owner
  • Established 2002
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 47 Years of Car Repair Experience
Auto-Lab 5 Mile Complete Car Care Reviews
39 Ratings
Displaying 1 - 15 of 39reviews
06/04/15
I like the price and then getting the vehicle done so fast.
06/03/15
They are very professional and they didn't harass me about getting other things done to my car other than what I was already there for.
06/03/15
The service was wonderful. The technicians did it quickly. I am absolutely satisfied.
06/02/15
They do a great job.
06/02/15
They're nice and friendly but there was a little confusion. I signed for 53 dollars and it was 63 dollars. I don't know if there was an error with it or something. I should have addressed it so it was on me. The paperwork that talked about different prices was off but it wasn't that big of a deal.
05/29/15
I was satisfied but it's like the oil change light went on for the first time since I've owned for car. I think it is set for 6000 miles. I only put on 2000 and then 3000 I get it done. I don't know why it went on.
05/29/15
The three times we took it in, we had to take it back because it wasn't done right. The quality was low and we had to test drive to make sure it was fixed.
05/25/15
When I took it there I don't think it was done right. I'm hearing noises in my car.
05/24/15
I always take my truck there. I've got nothing but good service there.
05/21/15
They do a real good service on my car. They are real nice and polite people. I liked the service. The price was reasonable on the repairs.
05/21/15
They're polite and quite helpful. They do a good job. I had a puncture on my tire so I can't say anymore than that because of my car knowledge.
05/20/15
They were friendly and did good service.
05/19/15
You go there for a service, they provide a service. They provided what I was looking for.
05/17/15
They didn't have everything I needed.
05/16/15
They have friendly service and a comfortable waiting area.
Schedule an Appointment with Auto-Lab 5 Mile Complete Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (734) 469-5121
Need an appointment for today? Call the shop directly at (734) 469-5121
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
100
Customer Service
92
Customer Amenities
98
Auto-Lab was established in 2002 by Jim Paffhausen. Our team found this to be a well rounded shop that values ongoing training. The service advisers and managers have attended some of the industries best shop management classes. This shop has a team of 3 experienced technicians who attend regular training to keep up to date on the last advancements in automotive technology. Jim has made the investments in some of the leading automotive tools and computer diagnostic equipment to ensure that your vehicle is professionally repaired. All work is backed by a 12 month/12,000 mile warranty. For your convenience they offer shuttle service, loaner vehicles, early bird drop off, and wireless internet on site. They will also guarantee quick and honest service with a 33-point inspection.
Details
Message From the Shop
We can promise you the best service available because we employ ASE certified technicians who utilize state-of-the-art computerized diagnostic equipment to manage the technical demands of your vehicle. We provide an information system with detailed data regarding your vehicle. We guarantee quick and honest service with a 33-point inspection. We challenge you to find better service with a better warranty. You just won't find the combination of quality, professional technicians and state-of-the-art technology at any other vehicle service center.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Auto-Lab 5 Mile Complete Car Care
Schedule an Appointment with Auto-Lab 5 Mile Complete Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (734) 469-5121
Need an appointment for today? Call the shop directly at (734) 469-5121
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