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Meineke #2344

RepairPal Certified Shop in Little Elm

(972) 449-5712
2972 FM 423
Little Elm, TX 75068 USA
"Great employees customer service is awesome!"
— George, a Verified Customer
Hours
Su
10:00am to 4:00pm
M-F
7:30am to 6:00pm
S
8:00am to 5:00pm
Auto Repair Experience
  • James Rogers, Manager
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 33 Years of Car Repair Experience
Meineke #2344 Reviews
17 Ratings
Displaying 1 - 15 of 17reviews
George
08/22/19
Verified Customer
Great employees customer service is awesome!
Reply from Meineke #2344
by meineke2344, September 07, 2019

Thank you for your great review George. See you next time !

Owner Mark Z

Darlene
08/22/19
Verified Customer
The tech who did my oil change changed my light settings on my car to off for daytime driving. I had the dealership do all my settings when I purchased the vehicle. He also changed the tire monitoring that I had set on my dash. Replaced it with my next service date. I called and I was told it was very unusual for them to do that. I sent the report to the person I was speaking with. He took a look at it and said well when we change the oil, we always check the lights. So first it was unusual for them to change My light settings, and then it was well they check the lights with every oil change. So he looked up the manual and helped me get my daytime driving lights back on again. However, he said for them to change my dash alerts back to my tire pressure I would have to take the vehicle back. Like my time was worthless. I had an appointment and waited over an hour for them to take my car for the oil change. Then I continued to sit there and not be alerted that my car was ready it had been parked in the next parking lot. I've used Meinicke before many times and was always pleased. This time it was a disaster.
Reply from Meineke #2344
by meineke2344, September 07, 2019

Ms. Darlene,

I truly apologize for your experience you had with your last oil change. The technician meant no harm shutting your light switch off. I am glad that we were able to talk you through getting them back on. I discussed with the technician about your dash being changed to the next service due and he stated that he left it on so you would see that it had been reset. We wanted to help you out getting the tire pressure back on but it required multiple steps that would not be easy to relay via the phone so we asked that stop by the next time you were in the area. Hopefully, you will give us a try again to restore your confidence.

Thank you,

Mark Z
Owner

Chris
08/22/19
Verified Customer
James is great!
Reply from Meineke #2344
by meineke2344, September 07, 2019

Hi Chris,, We certainly appreciation your 5 start rating. Thanks!

Mark Z
Owner

Chris
08/23/19
Verified Customer
These guys are the BEST!!! They are honest, fair and go the extra mile every time I bring in our vehicles.
Reply from Meineke #2344
by meineke2344, September 07, 2019

Thank you for your kind comments. We thank you for being a great customer.

Mark Z
Owner

Nate
08/22/19
Verified Customer
I've been using Meineke since they moved to Little Elm and each time I get the same great service. Each time I learn something new as they are great at teaching me things about the work they perform on my vehicle.
Reply from Meineke #2344
by meineke2344, September 07, 2019

It is our pleasure working with you as your partner with your auto needs. Thank you much!

Mark

Warren
08/22/19
Verified Customer
I am a hotshot driver. I can always depend on Meineke #2344 to always repair my truck or do my regular maintenance in a timely matter. It is important to me that I am back on the road ASAP and Mark, Mitchell, and James make it happen.
Reply from Meineke #2344
by meineke2344, September 07, 2019

Thanks for the great review Warren. We truly appreciate you as a great client. Safe travels.

Mark

Natasha/John
08/25/19
Verified Customer
Always great service!
Reply from Meineke #2344
by meineke2344, September 07, 2019

It is our pleasure to serve you with you auto needs. Thank you for your gleaming review!

Mark Z
Owner

Wade
08/23/19
Verified Customer
They are Great!
Reply from Meineke #2344
by meineke2344, September 07, 2019

Thank you Wade for the 5 star review! We thank you for being a great customer.

Mark Z

Brian
08/25/19
Verified Customer
Very fair and fixes vehicles in a reasonable timeframe.
Alycia
08/24/19
Verified Customer
Good experience.
Syed
08/20/19
Verified Customer
Great customer service and work were done within committed time.
Sandra
08/20/19
Verified Customer
The staff delivered very professional customer service
Laura
08/23/19
Verified Customer
Great service as always!!!
James
08/23/19
Verified Customer
Great friendly service, had an oil change and tire rotation. They were very quick and professional.
Joy
08/22/19
Verified Customer
They were amazing! Super kind and explained everything thoroughly.
RepairPal Scorecard
93
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
93
Customer Service
96
Customer Amenities
96
The Meineke shop in Little Elm has been serving the community community since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as “friendly”, “amazing”, “fair” and "professional". This location features an experienced and well-trained team of automotive technicians. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, state smog and safety inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental and loaner vehicles, early bird drop off, weekend business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • State Safety Inspection
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Meineke #2344
Would recommend to a friend
94%
Car was ready when promised
94%
Did not feel sales pressure
100%
Car was fixed correctly the first time
100%
Customer was treated respectfully
100%
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