Country Road Automotive

RepairPal Certified Shop
Country Road Automotive
21 Verified Reviews
Country Road Automotive
21 Verified Reviews
(973) 287-4778
580 Ryerson Rd
Lincoln Park, NJ 07035 USA
8:00am to 5:30pm
Auto Repair Experience
  • Robert Rocco DeStefano, Owner
  • Established 1996
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 63 Years of Car Repair Experience

Country Road Automotive Reviews

Overall Rating

21 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer April 29, 2012

I'm very pleased with the work that Country Road does on all my vehicles.

by April 29, 2012

I have to say they are excellent - I mean the quality of the repair and the work and just everything. They have a loaner car. They wash your car before they send it back to you. They are just exceptionally, exceptionally good.

by - Verified Customer April 29, 2012

I think that Bob and his staff are great people. They are always honest with you. They are a really reliable crew. I've been using them for two plus years and I've never had a bad experience with them.

by - Verified Customer April 25, 2012

I've always been treated there with the utmost courtesy. If I call and tell them I need a loaner car it is always available to me. I will go back there and recommend them to anybody. The lady who is the secretary, Donna, is very efficient. The owner, Bob is a very good person who takes very good care of me. One of the mechanics who I know, Carl, is a great person and I am very happy with the whole situation there. Anytime I call, they take care of me.

by - Verified Customer April 24, 2012

I find him to be the most honest and professional car repairman and that is the only place that I will go to. He takes very good care of my Honda and he knows I love my Honda. I would recommend him to anyone and have already recommended him to everyone I know.

by - Verified Customer April 19, 2012

They have an excellent shop. They are very easy to work with. They have great mechanics. They are very accessible and any issues are very easily taken care of. I am very happy and would definitely recommend them to a friend.

by - Verified Customer April 12, 2012

Staff are friendly, informative and helpful. I consider them trustworthy.

by - Verified Customer April 11, 2012

Very courteous, professional repair shop.

by - Verified Customer April 10, 2012

I've utilized Country Road's services for several years. They are knowledgable, friendly, and efficient. I am always confident that I've gotten more than I've paid for.

by - Verified Customer March 22, 2012

You can trust Country Road to do a great job at a fair price. They also point out issues early so they stay small issues instead of growing into a End of Life decision for your car.

by - Verified Customer March 22, 2012

They are very thorough and very honest.

by - Verified Customer March 22, 2012

They do quality workmanship and I've never had a problem with any particular repair job, so the job is done right the first time.

by March 20, 2012

Country Road keeps you running

by - Verified Customer March 18, 2012

Very Professional Courteous and shop is very clean

by March 15, 2012

Honest assessment of what is needed; no surprises.

by - Verified Customer March 15, 2012

It's the best place I could have imagined going to. Bob is great. He is my hero of the automotive world.

by - Verified Customer March 12, 2012

I trust this shop.

by - Verified Customer March 12, 2012

I would just like to say, the front office and Robert DiStefano and the three mechanics are excellent and their quality of work is excellent and they are oh so very helpful.

by March 11, 2012

Total repair costs were 35% over the "worst case scenario" estimate. Was never informed until I went to pick up my car.

Reply from Country Road Automotive – by Country Road Automotive September 06, 2012

Hi Joe,

My name is Bob, and I am the owner of Country Road Automotive. I have tried reaching you multiple times to discuss your experience at my shop but so far I have not heard back from you. I understand that your visit was quite a few months back now, but customer satisfaction is one of our top priorities and I would love to hear back from you to get this matter resolved. From what I can tell from our records, we set you up on a payment plan where you were able to pay for the repairs in two installments. We did not hear anything resembling a complaint or problem during those transactions so I must admit that I was surprised to see your complaint some months later. Regardless of the time lapse, if given the opportunity I would still like to make this situation right. Please contact me at and I will be happy to assist you. Thank you.

by February 28, 2012

Extremely thorough and friendly.

by - Verified Customer February 12, 2012

One thing they are really good at is: they'll go pick the car up from the parking lot, or from the driveway, or basically from wherever you ask or they will give you a ride to the bus stop and then they'll pick you up later or they'll pick up your car from your driveway or parking lot and drop it back off when they're done. I think that's a great service. That makes it so much easier.

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RepairPal Scorecard
Overall Quality Score

Tehnical Ability
Tools & Equipment
Customer Service
Customer Amenities

Robert DeStafano (an ASE certified Master Technician) opened Country Road Automotive in 1996. Over the years, he has made a commitment to only employing the very best technicians. The current team consists of both experienced and more recent automotive technology graduates. This creates a solid team that can learn from each other as they tackle and solve the most complex repair issues. They also have an extremely high Net Promoter Score, which means their customers love them! Country Road Automotive works on all makes and models and backs up their work with a 24-month/24,000 mile warranty.

Message From the Shop

Since 1996, Country Road Automotive has been built on honesty and integrity. We are an independently owned growing shop, providing a level of service and workmanship beyond what is expected. Most importantly we stand behind our work. Your entire customer experience is important to us. Free courtesy vehicles and/or drop off/pick up services are available for your convenience. We work on all types of vehicles. Our staff is ASE & MEA Certified ensuring you have the most qualified technicians.

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass
+ More
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
  • iATN
Question Answered by Country Road Automotive

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