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Lilburn Auto Center

RepairPal Certified Shop in Lilburn

Lilburn Auto Center

296 Verified Reviews
(470) 288-3382
4450 Lawrenceville Hwy NW #M
Lilburn, GA 30047 USA
"Honest, Professional, and use top of the line parts. The staff is friendly."
— Brian, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 2:00pm
Auto Repair Experience
  • Robert Croxton, Owner
  • Established 1993
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 68 Years of Car Repair Experience
  • RepairPal Certified Since: March 2012
Lilburn Auto Center Reviews
296 Ratings
Displaying 1 - 15 of 280reviews
Crystal
05/12/19
Verified Customer
Great staff, Dennis is the man!
Rachel
05/12/19
Verified Customer
I had my car towed into the shop because it stalled out and would not restart. So the mechanic decided that since he got it running he might as well test drive, despite not having fixed any problem. So the car broke down again (obviously) and it had to be towed back to the shop. They then figured out what was wrong and gave a $1200 price tag. I went to pick up my car to bring it to a different mechanic that I trusted, I was given $170 bill because they tacked the towing cost on in addition to the examination of the vehicle. They were disrespectful and rude and they tried to charge me a ridiculous amount to fix my car (in total the parts $120 and it took 1.5 hours to install). Absolutely ridiculous. Will not recommend or go back to this shop.
Sandra
04/29/19
Verified Customer
Felt as though they are an honest and trustworthy establishment.
Gregory
04/29/19
Verified Customer
Great service
Cynthia
04/28/19
Verified Customer
I've been using Lilburn Auto Center for over 5 years. I took my car in for its scheduled oil change and the 60K mile maintenance. The work was performed as scheduled and my car runs great. The staff are excellent. I highly recommend them for any repair or regular maintenance.
Robert
04/25/19
Verified Customer
Got emissions estimate. Overall I was satisfied, because it was a lot more work than anticipated to diagnose (and they were correct when I got a second opinion). As a former mechanic (back in the 80 s) biggest fear at auto garages is getting ripped off financially and shoddy work too.. My impression is they do good work and are not rip offs.. I don t know if the prices were good or not.
Oscar
04/22/19
Verified Customer
They were very courteous, very detailed about what needed to be done and future maintenance.
Michael
04/04/19
Verified Customer
Dennis is the man!
David
04/09/19
Verified Customer
Very good experience
Joshua
04/04/19
Verified Customer
Great service, great experience!
Nikita
04/07/19
Verified Customer
Everyone was super nice and knowledgeable. They even got me in last minute.
Bill
03/25/19
Verified Customer
Very professional
Bill
04/02/19
Verified Customer
High quality.
John
04/01/19
Verified Customer
Staff was professional, friendly and understanding. I would highly recommend this shop to my friends and family.
Audrey
03/28/19
Verified Customer
They are very friendly, upfront and honest.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
91
Customer Amenities
95
Lilburn Auto Center has been serving the local community for over 20 years with owners Bob and Kathryn Croxton at the helm. They also have the honor of becoming the second RepairPal Certified shop in all of Georgia! Bob has been an automotive instructor and he continues his teaching ways with his crew both personally, and by sending them to training on a regular basis. Their group of technicians are well rounded with a mix of experience, certification and training. They have great support with the quality tools, equipment, and information needed to properly perform their job. All services and repairs are backed by a 2-year/24,000-mile warranty, and in some cases even longer (see shop for details). Lilburn Auto Center offers conveniences like a customer shuttle, early bird drop-off, WiFi and even fresh coffee.
Details
Message From the Shop
Lilburn Auto Center providing quality car care in Lilburn, GA since 1989. We dedicate ourselves in keeping up with today’s latest automotive technology so we can better service you. We understand that your vehicle is your major investment and we carefully take care of it as if it was our own. Customer service is a major part of why our customers use us for their vehicle needs. We take time to explain to each of our customers their car needs and the services that will be taken place. We are a NAPA AutoCare Center and AAA Center and provide national benefits along with our personal care.
Specialities
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Affiliations
  • NAPA
  • iATN
Map
Get Directions to Lilburn Auto Center
What verified customers have to say about Lilburn Auto Center
Would recommend to a friend
92%
Car was ready when promised
91%
Did not feel sales pressure
94%
Car was fixed correctly the first time
90%
Customer was treated respectfully
97%
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