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Libertyville Kar Care

(847) 979-4909
105 Verified Reviews
karcare123@aol.com

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
07:30
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:00pm
S
7:30am to 12:00pm

ADDRESS

711 East Park Avenue
Libertyville, IL 60048 USA

AUTO REPAIR EXPERIENCE

  • Ken Anderson, Owner
  • Established 1992
  • 2 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 68 Years of Car Repair Experience

Libertyville Kar Care Reviews

OVERALL RATING

105 Verified Reviews
5 stars
(72)
4 stars
(28)
3 stars
(3)
2 stars
(1)
1 star
(1)
by - Verified Customer December 26, 2017

Excellent service.

by - Verified Customer December 18, 2017

Great service with good people

by - Verified Customer December 12, 2017

An easy fix after my son bent the suspension running into a curb.

by - Verified Customer December 01, 2017

Excellent repair shop, very knowledgeable about German cars. Saved me about $2000 on the repair I needed.

by - Verified Customer November 03, 2017

Great atmosphere and people at the shop.Always love coming here.

by - Verified Customer October 25, 2017

They went out of their way to make sure I was taken care of .. even when it meant dealing w my original car dealer. They were incredible w customer service & with repairs/maintenance. I will use them in the future & recommend them to everyone I know

by - Verified Customer October 24, 2017

I assume that everything is satisfactory but will not know for sure until I get it on the road again.

by - Verified Customer September 28, 2017

Customer service is always great

by - Verified Customer September 12, 2017

My experience was excellent, I would highly recommend them. Very satisfied

by - Verified Customer August 31, 2017

Bought a new tire. Done right time and at price quoted

by - Verified Customer August 29, 2017

Everything went great. Better than expected. Price was lower than quoted. Very happy with the shop. I will be going there for all work from now on.

by - Verified Customer August 24, 2017

I had an issue with my tire pressure and the gentleman at the counter listened to my problem and ensured that my car would be diagnosed properly. After the diagnosis, he gave me a fair estimate in terms of what it would cost to replace, and the estimated wait time would be 30-45 minutes. I was out of there in about an hour with my tire issue fixed for less than $40.

by - Verified Customer August 09, 2017

Kar Care always does an excellent job with my car. They are trustworthy, knowledgable and treat me with utmost respect every single time!
Ken and Sam are awesome!

by - Verified Customer August 02, 2017

Good service experience

by - Verified Customer August 02, 2017

Will be a repeat customer

3 verified customers did not leave comments but provided these ratings:
by Chris, Karl
by Sara
by - Verified Customer July 21, 2017

All the requested work was performed on time and on budget.

by - Verified Customer July 12, 2017

Great work, thanks

by - Verified Customer July 12, 2017

Friendly staff. Timely and professional.

by - Verified Customer July 06, 2017

Good experience

by - Verified Customer June 30, 2017

Each time I go it is a very positive experience. They understand my needs and do what is necessary to keep my car running. With a ten-year old car, that's all I'm looking for at this point!

by - Verified Customer June 29, 2017

Performed exactly the service I requested and didn't try to push anything additional. Highly recommended

by - Verified Customer June 18, 2017

Honest, quick and nice!

by - Verified Customer May 03, 2017

Excellent experience! It was my first time visiting Libertyville Kar Care and I will definitely be back. Everything that I needed to be fixed was fixed and they suggested other areas of improvement without pressuring me. Also called me a couple of days later to thank me for my business. Great guy!

by - Verified Customer April 23, 2017

Satisfied.

by - Verified Customer April 23, 2017

Highly professional shop. Very nice people to work with. Never try to encourage unnecessary work.

3 verified customers did not leave comments but provided these ratings:
by Chris, Karl
by Sara
by - Verified Customer April 16, 2017

They inspected the car as usual. Found more faults than expected, but informed me of what should be done. No pressure as to what needed immediate repair and what could wait.

by - Verified Customer April 13, 2017

Great job!

by - Verified Customer April 12, 2017

I appreciate the one-on-one personal care. I know they went above and beyond for me and I appreciate it very much!

by - Verified Customer April 04, 2017

Shop owner is conscientious and courteous.

by - Verified Customer April 01, 2017

Very satisfied and will return again.

by - Verified Customer April 01, 2017

Appreciate your service. Thanks.

by - Verified Customer March 24, 2017

Ken went above and beyond in making time for our emergency repair on a busy Saturday. Both Ken and Dan should be knighted for their quick work and acts of valor.

by - Verified Customer March 23, 2017

Great service and value.

by - Verified Customer March 21, 2017

I need to bring my car back in, it is making more noises than before I took it in, so I'm not sure what's going on.

by - Verified Customer March 10, 2017

I will try this shop again with my Jaguar XK.

3 verified customers did not leave comments but provided these ratings:
by Chris, Karl
by Sara
by - Verified Customer March 03, 2017

Very reliable and fair. Quick service too!

by - Verified Customer February 05, 2017

Thank you.

by - Verified Customer February 05, 2017

Good quality shop.

by - Verified Customer January 29, 2017

As usual, everything was done as promised, on time and priced fairly.

by - Verified Customer January 23, 2017

good honest work !

by - Verified Customer January 17, 2017

excellent customer service

by - Verified Customer January 16, 2017

Professional and knowledgeable.

by - Verified Customer January 03, 2017

Awesome!

by - Verified Customer December 29, 2016

I knew I was in good hands as soon as I called for a quote. Sean was helpful and polite and the services performed top notch.

by - Verified Customer December 28, 2016

Work completed on time.

3 verified customers did not leave comments but provided these ratings:
by Chris, Karl
by Sara
by - Verified Customer December 22, 2016

Excellent.

by - Verified Customer December 20, 2016

Friendly, thorough, and honest.

by - Verified Customer December 19, 2016

Everyone is very nice and professional.

by - Verified Customer December 15, 2016

Excellent work.

by - Verified Customer December 12, 2016

Quick efficient and nice.

by - Verified Customer December 05, 2016

Was great :)

by - Verified Customer November 28, 2016

My most recent experience was exactly the same as all of my previous visits. A clean, neat facility, and professional, courteous service.

by - Verified Customer November 24, 2016

Genuinely care about customers and performing the work in an honest manner.

by - Verified Customer November 22, 2016

Good.

by - Verified Customer November 21, 2016

They have always been friendly and easy and patient towards my needs.

3 verified customers did not leave comments but provided these ratings:
by Chris, Karl
by Sara
by - Verified Customer September 20, 2016

Was a great experience and it really helped to have a car rental. They are very thorough and able to fix the more dire issues with my car.

by - Verified Customer September 16, 2016

A fine job keeping the car in good working order.

by - Verified Customer September 01, 2016

Friendly, helpful and caring of my car issues.

by - Verified Customer August 28, 2016

I have always found the personnel at Kar Care to be honest in their assessment of my cars needs and they never try to push any additional repairs on me.

by - Verified Customer August 15, 2016

Everything done that could be done within a very short time period--and provided with a loaner car while I waited for mine to be completed.

by - Verified Customer August 10, 2016

Knowledgeable mechanics. Was able to inspect the job as it progressed.

by - Verified Customer August 10, 2016

Love this shop!

by - Verified Customer August 05, 2016

Very satisfied with work done and explanation of work performed and work needed.

by - Verified Customer August 05, 2016

Great service all around starting from the first conversation.

by - Verified Customer August 05, 2016

Unreal service for a favorable price.

3 verified customers did not leave comments but provided these ratings:
by Chris, Karl
by Sara
by - Verified Customer August 05, 2016

More than fair than what I expected!

by - Verified Customer July 22, 2016

I was kept informed throughout. When it was evident that my repair would take a long time, Ken the owner, helped me with a loaner. As a single Mom, it was a BIG deal to be able to get the kids to and from school without having to worry.

by - Verified Customer July 20, 2016

Great service and great work!

by - Verified Customer July 07, 2016

Very good.

by July 07, 2016

Oil Change.

by - Verified Customer June 24, 2016

I've been going to Libertyville Kar Care for five years now and have always received A+ service from them. No need to go anywhere else.

by - Verified Customer June 15, 2016

Ken and his crew at Kar care are hands down the best to work with. Incredible service, fair prices, best customer service- fast, efficient and always do a great job.

by June 13, 2016

Very good place to get your car repaired. They quoted me a price before repairing my car and that was the price I paid at the end. There were no surprise fees or anything else you might encounter at other repair places.

by - Verified Customer June 08, 2016

They provided excellent service while keeping the repair affordable!

by - Verified Customer June 08, 2016

I had a very good experience at this shop. The people there are very helpful and informative. I will definitely be returning, and I would highly recommend them.

3 verified customers did not leave comments but provided these ratings:
by Chris, Karl
by Sara
by - Verified Customer May 26, 2016

Excellent work.

by - Verified Customer May 22, 2016

They explained in detail what the problem is, and the best way to go about correcting it.

by - Verified Customer May 22, 2016

Honest, timely, and great price for the service.

by - Verified Customer May 17, 2016

Affordable. Friendly staff

by - Verified Customer May 15, 2016

Needed to replace the front CV axle joints on my car. Their initial estimate was higher then the estimate from another shop, but they did match it. I had a written estimate from the other shop. The repair work required about 3 hrs of work. I made an appointment for the day and time, dropped my car off and was ready to be picked up by the end of 3hrs.

by - Verified Customer May 12, 2016

Just wanted an eval of my cars condition.

by - Verified Customer May 05, 2016

Always good service at a fair price.

by - Verified Customer May 04, 2016

They do wonderful work on vehicles, are extremely approachable and knowledgeable. And are friendly.

by - Verified Customer April 26, 2016

Quick, affordable, and honest.

by - Verified Customer April 26, 2016

My car runs like a top.

3 verified customers did not leave comments but provided these ratings:
by Chris, Karl
by Sara
by - Verified Customer April 19, 2016

I love these guys. They always get me in in a rush and get work done quickly. They're always pleasant and I love being able to come in and see them.

by - Verified Customer April 10, 2016

They have no clue what my car had wrong with it, I think they were just guessing.

by - Verified Customer March 25, 2016

We have always appreciated the friendly and reasonably priced service.

by - Verified Customer March 25, 2016

I have had my oil changed with them for years now and recently had new tires and alignment done with them. I feel that they are knowledgeable and trustworthy.

by - Verified Customer March 17, 2016

Always thorough and friendly staff.

by - Verified Customer March 14, 2016

They are always honest.

by - Verified Customer March 13, 2016

They took care of me right away and it was done that day!

by - Verified Customer March 09, 2016

Great Service.

by - Verified Customer November 02, 2012

Very friendly and family operated. They go above and beyond the call of duty. They have that old school customer service people are looking for.

by - Verified Customer November 01, 2012

They told me what was needed and did exactly that. Best mechanic I've had in a while.

3 verified customers did not leave comments but provided these ratings:
by Chris, Karl
by Sara
by - Verified Customer October 25, 2012

They were fair, prompt, and everything was fine. The technician was very good. He was thorough and the results were good.

by October 25, 2012

They are extremely well qualified. They deliver when they say they are going to deliver. I never had problems where I had to go back if something wasn't done right. There are no surprises. The people have integrity. I trust them. I don't worry that I am going to be taken advantage of.

by - Verified Customer October 07, 2012

They were very friendly and very nice. They gave me a ride home when they didn't have to. They were very polite, ethical, and personable. I really liked them.

by - Verified Customer August 21, 2012

I was very satisfied. I thought they were very fair, very honest, and I would have no problem recommending them to other people. Very happy with the service and would have no problem going back.

by - Verified Customer August 12, 2012

They do offer shuttle service as well as loaner car possibilities. It's very nice.

by - Verified Customer July 27, 2012

They are good and they explain everything.

by July 25, 2012

Ken, the owner, is extremely fair and honest. It's a great place to get your car taken care of.

3 verified customers did not leave comments but provided these ratings:
by Chris, Karl
by Sara

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

When looking at the Kar Care store in Libertyville, we found a very experienced manager, Ken, who is committed to great customer service. He has surrounded himself with two ASE certified techs, each with over 10 years of experience. This excellent team allows them the confidence to stand behind their work with a 3 year/36,000 mile warranty. Their clean, modern facility offers a comfortable waiting room with WiFi access if you should decide to wait while your vehicle is being serviced. If you must leave your vehicle their local shuttle is at the ready, or a loaner vehicle may be available upon request.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • TECH-NET
  • iATN

MESSAGE FROM THE SHOP

Kar Care has been repairing Import and Domestic cars and light trucks for over 20 years. We can complete any automotive repair from anything as small as replacing a light bulb to the toughest of diagnostic repairs. Located in Libertyville, our 8 bay facility is equipped with all the up to date diagnostic equipment needed to diagnose and repair your vehicle. When you bring your automobile to us our ASE certified auto repair technicians will resolve the mechanical issue(s) presented, and restore the dependability and reliability you expect from your car. Drop by our auto repair shop and we will show you why we are considered one of the best auto repair shops in the Chicago land area.Repairs come with a 3 year 36,000 warranty. Our QUALITY PRICE GUARANTEE was established in order to guarantee the use of the highest quality parts in order to reach our high warranty standards. We will meet or beat any written quote for repairs using the same quality of parts. We also have free loaner cars.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Libertyville Kar Care
van starts but it wont run it has to do wi...
It could possibly be with the alarm or other parts may have failed, we can tow it in at your convenience, please contact us at 847-680-1001
It needs to be determined if you have a bad injector or signal to the injector causing your issue. You can bring the car in for further diagnosis. Kar Care, 711 E Park Ave., Libertyville 847-680-1001
You vehicle needs to be inspected by an ASE certified technician to determine the parts that need to be replaced. Without looking we would be assuming what's wrong. The common failure parts would be the brake pads and rotors which can be priced as economy up to premium. Stop by or call Kar Care for an appointment. (847)680-1001
its not the wheel bearing and the axle see...
There are numerous parts that can fail and create noises in the front end. At Kar Care a certified mechanic will test drive and inspect your concern to correctly repair it. Contact KarCare at 847-680-1001 for an appointment
Service B - $495<br>Transmission Service -...
If you feel as if your being taken advantage of a second opinion on the needed repairs is your next step. Contact Ken at Libertyville Kar Care 847-680-1001. We have ASE certified mechanics that work on Mercedes and will be able to check your car and give you a second opinion on the needed repairs.
I find this gets worse when its wet out or...
A shudder/vibration can be caused by a number of different reasons. It would be best to call us for an appointment and one of our ASE certified technicians will test drive and Inspect your car.
Thank you
Ken Anderson
Libertyville Kar Care
847-680-1001
orange wrench is lighting up on my dashboa...
Testing would be required to answer your question our testing fee on the throtle control is $68, please contact us at 847-680-1001 for an appointment

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