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Auto Lab

RepairPal Certified Shop in Libertyville

(224) 479-1060
400 S Milwaukee Ave
Libertyville, IL 60048 USA
"The helpful manner of Sherman and Heather was reflective of the fine work of the mechanics. Excellent auto repair."
— Steve, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Kevin Riddick, Owner
  • Sherman Riddick, Service Manager
  • Established 1994
  • 3 Auto Repair Mechanic on Staff
  • 71 Years of Car Repair Experience
Auto Lab Reviews
46 Ratings
Displaying 1 - 15 of 46reviews
Steve
04/17/19
Verified Customer
The helpful manner of Sherman and Heather was reflective of the fine work of the mechanics. Excellent auto repair.
Patty
04/16/19
Verified Customer
The staff was very friendly and Sherman took the time to answer my questions. Although I appreciate the coupon for the free car wash, I would have liked my car washed after the service.
Christie
05/29/19
Verified Customer
You guys are da bomb!
John
05/28/19
Verified Customer
I took my car in for a quote on brakes after getting a very high quote from a dealer. Auto Lab diagnosed the same issue but provided a much lower quote, so I went with them and saved literally hundreds of dollars. It has been several weeks now and the brakes are functioning perfectly. Most importantly, everyone there was very friendly and professional. They showed me the items that needed repair before getting my consent and starting the work. They treated me with respect and gained my trust.
Luke
05/27/19
Verified Customer
The service was excellent, I just paid a little more for an oil change than I had in the past.
Cheri
06/04/19
Verified Customer
Great service. No pressure. Easy to talk to.
Colleen
04/09/19
Verified Customer
Friendly and honest repair shop.
Yvonne
05/19/19
Verified Customer
Friendly people, excellent work, and you feel satisfied with the service when you leave.
Harvey
05/29/19
Verified Customer
The entire staff at Autolab was courteous and professional. They came highly recommended and they didn't disappoint.
Michael
04/18/19
Verified Customer
They do a great job and I refer them to everyone.
Ed
05/29/19
Verified Customer
Always a plain explanation of the problems and repairs, and consistently professional and friendly service. It's a family business and they are serious about creating return customers like me. I live a fair distance away and I continue to take my car here!
Dan
06/05/19
Verified Customer
Everyone is courteous and professional.
Chris
06/05/19
Verified Customer
Great repair shop! Honest, great communication and meticulous care of the vehicle.
Sheldon
04/16/19
Verified Customer
Very friendly staff.
Dave
06/06/19
Verified Customer
Sherman and his staff are great.
RepairPal Scorecard
97
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
97
Tools & Equipment
93
Customer Service
96
Customer Amenities
96
Auto Lab of Libertyville was established in 1994 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “helpful”, “friendly”, “professional”, “excellent”, and “honest”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
At Auto Lab in Libertyville, we make three promises to you: 1. The final auto service bill will never be more than what we quoted you. 2. When we tell you something is wrong with your car, that’s what it is. We won’t repair or service your car and then call you back to say it needs something else. 3. We stand behind all of our automotive repairs with a 3-year/36,000-mile warranty. Auto Lab of Libertyville is a family-owned and operated repair facility that was founded in 1994 by Kevin Riddick. His son, Sherman, is the Service Manager and the next-generation owner. This RepairPal- Certified shop features a team of Master Technicians who truly are the best of the best. They’re a technical powerhouse and expertly handle automotive repairs from oil changes, brakes and tires to Check Engine Lights, engine performance and transmission diagnostics. In fact, some of the local dealers even outsource their problem cars to us. When you couple our skilled team with our investment in automotive tools and computer diagnostic equipment, you’ll understand why we can back our repairs with a 36-month/36,000-mile nationwide repair warranty, including towing. Local shuttle service, early bird drop off, loaner vehicles, and a clean comfortable waiting area with wireless Internet are available for your convenience.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
  • iATN
Map
Get Directions to Auto Lab
What verified customers have to say about Auto Lab
Would recommend to a friend
97%
Car was ready when promised
95%
Did not feel sales pressure
64%
Car was fixed correctly the first time
97%
Customer was treated respectfully
97%
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