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5 Star Auto Repair & Exhaust

RepairPal Certified Shop in Lexington

5 Star Auto Repair & Exhaust

134 Verified Reviews
(859) 657-8432
1498 Leestown Rd
Lexington, KY 40511 USA
"Love coming to this shop!"
— Elizabeth, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Ryan Dougherty, Owner
  • Established 2014
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 62 Years of Car Repair Experience
5 Star Auto Repair & Exhaust Reviews
134 Ratings
Displaying 1 - 15 of 132reviews
Shelby
05/23/19
Verified Customer
This is the best experience at a mechanic I've ever had. Everyone working at 5 Star is super kind and the process are reasonable
Michelle
05/16/19
Verified Customer
I found the staff friendly when calling to schedule but my husband stated that they seemed irritated with him when he dropped off the vehicle. I felt upon scheduling they took advantage of the little knowledge I had of cars. I told them what my husband had already tried to fix our AC, and they told me the first steps they always do to fix the issue. It was $120 and they called to tell me they didn't find an issue and could keep searching for another $160, and it would be more IF they figured out the need for the repair, but that they might learn nothing. Upon more explaining and asking better questions, my husband discovered that all they did for step one, for $120 was redo what I told them on the phone he had already tried. I think paying upwards of $300 just for an AC problem to be diagnosed on a car is somewhat of a scam.
Tonya
05/14/19
Verified Customer
Great attention to detail
Samuel
05/09/19
Verified Customer
I went in for one thing and found out that I needed to replace the Serpentine Belt which was a good thing that the mechanic highly recommended. I am very great full that the staff of 5 Star are knowledgeable at there jobs. Thank you.
Heather
05/06/19
Verified Customer
Satisfied.
John
05/06/19
Verified Customer
I have had a couple of vehicles service here and hav always been very please with the work and price of the repairs. The staff has always been polite and eager to assist. I would highly recommend this place.
Lynne
05/06/19
Verified Customer
I have used 5-Star with satisfaction.
Greg
05/06/19
Verified Customer
Good estimate, great and friendly customer service! Good work at reasonable price!
Roberta
04/16/19
Verified Customer
Friendly
Aaron
04/07/19
Verified Customer
Fixed a steering leak
Debra
04/07/19
Verified Customer
Everybody was nice work was done good the only thing is they want to keep telling you what your car needs or send you a email spend so much don't want to hear the bad news right then
Makoto
04/04/19
Verified Customer
It was a great experience.
Tony
04/03/19
Verified Customer
Great service, friendly staff. Worked performed in a timely manner.
Vicki
03/28/19
Verified Customer
I have always taken my car to 5 Star. They are very friendly. I trust them completely.
Jim
03/26/19
Verified Customer
Friendly staff, competent mechanics, convenient scheduling
RepairPal Scorecard
92
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
94
Customer Amenities
93
5 Star Exhaust & Auto Repair was established in 2014 and has been providing Lexington and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a very experienced team with an excellent mix of ongoing training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “friendly”, “excellent”, “honest”, “professional”, and “dependable”. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
We are a locally owned shop that focuses on repairing all makes and models. We strive to offer high quality repairs at a fair price, as well as excellent customer service.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about 5 Star Auto Repair & Exhaust
Would recommend to a friend
91%
Car was ready when promised
92%
Did not feel sales pressure
69%
Car was fixed correctly the first time
91%
Customer was treated respectfully
97%
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