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European Auto Care

RepairPal Certified Shop in Lewisville

European Auto Care

85 Verified Reviews
(972) 810-3411
1440 Texas 121
Ste.8
Lewisville, TX 75067 USA
"Tony is very professional and honest! He takes time and answers all your questions at a level that you can understand!"
— Corlis, a Verified Customer
Hours
Su
Closed
M-S
9:00am to 7:00pm
Auto Repair Experience
  • Imi Hadri, Owner
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 17 Years of Car Repair Experience
European Auto Care Reviews
85 Ratings
Displaying 1 - 15 of 81reviews
Krysta
04/26/19
Verified Customer
I had a great experience! We had all 4 breaks/routers replaced on our Q7. Work was done fast, and when we had one minor issue, the problem was fixed quickly!
Fabian
04/22/19
Verified Customer
Awesome as usual.
Tc
04/18/19
Verified Customer
Tony and his team a courteous and helpful
Curtis
01/17/19
Verified Customer
Quick response to analysis. Friendly service.
Jose
01/03/19
Verified Customer
It s very friendly
David
12/25/18
Verified Customer
Trustworthy and reasonable costs
Dana
12/10/18
Verified Customer
First time customer. Very good experience! They were very knowledgeable, polite and accommodating, too. They knew I was headed out of town when my engine light came on. They diagnosed the problem and replaced the thermostat all while I waited. They had my car fixed and back on the road in the shortest amount of time possible with quality workmanship. Thanks guys, I'll be back.
Ahmet
09/24/18
Verified Customer
Excellent work! On time
Angela
09/19/18
Verified Customer
I am truly torn about this experience because I paid $800 to get car repaired only for it not to be truly fixed. As it was explained it makes sense however made me feel that either the mechanic was not qualified enough to assess the issue OR they were prepared to fix and then have to refix for a greater amount of money. Although the owner tried to make it right 'after' he felt I was upset. I have had some bad experiences with Mercedes which is why I decided to take it to European only to have them do the same the thing the dealership has done. Say it's fixed only to say 'well we weren't sure what the issue really was' for me I would have rather been hit with a repair bill of $1500 the first time and my car was fixed vs $800 for it not to be fixed and billed additionally. so my car is NOT fixed and I am out of $800 and now have to deal with yet another auto repair shop.
Reply from European Auto Care
by EuropeanAutoCare, October 11, 2018

hello Angela, i am sorry things did not work out, i tried to give you the options to get the car repaired the next day with out having to spend the extra money but you decided not to come back. - tony

Micheal
09/17/18
Verified Customer
Excellent customer service. Very helpful and honest.
Alan
09/13/18
Verified Customer
I called the main number explained what issues that I was having with my air conditioning system and we agreed that certain parts need to be fixed. I was given a quote and it was approximately 1/3 of a dealerships quotation. I will leave the dealership has just shot themselves in the foot.
Skyler
08/24/18
Verified Customer
Excellent trusted service!!! No gimmicks, no games.Everyone treated fairly and given the same great service
Al
07/26/18
Verified Customer
Very satisfied.
Reply from European Auto Care
by EuropeanAutoCare, August 16, 2018

thank you MR AL.

Sonja
07/25/18
Verified Customer
I love this shop, the guys ate so helpful and most of all fair
Reply from European Auto Care
by EuropeanAutoCare, August 16, 2018

i am glad we got the bmw on the road again, thank you sonja

Natasha
07/13/18
Verified Customer
I'll be returning if I have any other issues with my car
Reply from European Auto Care
by EuropeanAutoCare, August 16, 2018

thank you Natasha. Mercedes on the road again.

RepairPal Scorecard
89
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
86
Tools & Equipment
92
Customer Service
87
Customer Amenities
95
European Auto Care is a new kid on the block with the right ideas about what it takes to be a RepairPal Certified shop. This shop is staffed with factory trained technicians who continue to invest in their training by attending some of the most up to date classes available. Although they specialize in European vehicles, they also are capable of repairing and serving most other makes and models. This is a family owned and operated shop that takes pride in the quality of work they do and the level of customer service they provide. All work is backed by a 12-month / 12,000-mile warranty. Shuttle service, rental cars, and a loaner vehicle are available for your transportation needs. Early bird drop off, extended hours, Saturday service, and a clean comfortable waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
PROFESSIONAL AUTO REPAIRS & MAINTENANCE BMW, Mercedes Benz, Volkswagen, Audi, Jaguar, Land Rover, Toyota, Honda, Acura, Infiniti and more.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mini
  • Nissan
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
  • iATN
Questions Answered by European Auto Care
I Have Replaced 10 Tires With Only 58 K Miles On My Vehicle. What Is Going On? on 2006 Volvo C70
Most likely it is that suspension components such as control arm bushings need to be replaced. It would be good to have someone check the suspension components before you spend more money on tires.
Toyota 2004 Camry Shuddering Then Stalling When Stopped/In Park on 2004 Toyota Camry
There are many things that could be wrong with the car. I would check the fuel filter and fuel pump but also I would start by checking if the alternator is consistent at charging the battery. The history of maintenance for the car would be helpful in determining what is going on. If you need a good shop please check us out at www.european-autos.com
When To Change The Timing Belt? I Am At 58,000 Miles. on 2008 Kia Sportage
It would be good to change the water pump because you will save on labor and also the parts since most of the time there are kits when the timing belt is done that will come with the pulleys and water pump.
Does Anyone Know What The Service G Cost And Consist Of??? on 2007 Mercedes-Benz CLS550

The function of the Service Code (letters A - H) is to provide the driver with an approximate time necessary to perform the required "Service Item(s)" ranging from approximately one hour for a Service A to approximately eight hours for a Service H.
Service G is approximately 7 hours of labor and if it has a plus it means that there are things such as pads for the brakes that need to be replaced. It all depends from the car what it will need.
Map
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What verified customers have to say about European Auto Care
Would recommend to a friend
95%
Car was ready when promised
99%
Did not feel sales pressure
97%
Car was fixed correctly the first time
95%
Customer was treated respectfully
99%
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