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European Auto Care

RepairPal Certified Shop in Lewisville

European Auto Care

76 Verified Reviews
(972) 810-3411
1440 Texas 121
Ste.8
Lewisville, TX 75067 USA
"Tony is very professional and honest! He takes time and answers all your questions at a level that you can understand!"
— Corlis, a Verified Customer
Hours
09:00
19:00
http://purl.org/goodrelations/v1#Monday
09:00
19:00
http://purl.org/goodrelations/v1#Tuesday
09:00
19:00
http://purl.org/goodrelations/v1#Wednesday
09:00
19:00
http://purl.org/goodrelations/v1#Thursday
09:00
19:00
http://purl.org/goodrelations/v1#Friday
09:00
19:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-S
9:00am to 7:00pm
Auto Repair Experience
  • Imi Hadri, Owner
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 17 Years of Car Repair Experience
European Auto Care Reviews
76 Ratings
Displaying 1 - 15 of 73reviews
09/19/18
I am truly torn about this experience because I paid $800 to get car repaired only for it not to be truly fixed. As it was explained it makes sense however made me feel that either the mechanic was not qualified enough to assess the issue OR they were prepared to fix and then have to refix for a greater amount of money. Although the owner tried to make it right 'after' he felt I was upset. I have had some bad experiences with Mercedes which is why I decided to take it to European only to have them do the same the thing the dealership has done. Say it's fixed only to say 'well we weren't sure what the issue really was' for me I would have rather been hit with a repair bill of $1500 the first time and my car was fixed vs $800 for it not to be fixed and billed additionally. so my car is NOT fixed and I am out of $800 and now have to deal with yet another auto repair shop.
Reply from European Auto Care
by EuropeanAutoCare, October 11, 2018

hello Angela, i am sorry things did not work out, i tried to give you the options to get the car repaired the next day with out having to spend the extra money but you decided not to come back. - tony

09/17/18
Excellent customer service. Very helpful and honest.
09/13/18
I called the main number explained what issues that I was having with my air conditioning system and we agreed that certain parts need to be fixed. I was given a quote and it was approximately 1/3 of a dealerships quotation. I will leave the dealership has just shot themselves in the foot.
08/24/18
Excellent trusted service!!! No gimmicks, no games.Everyone treated fairly and given the same great service
07/26/18
Very satisfied.
Reply from European Auto Care
by EuropeanAutoCare, August 16, 2018

thank you MR AL.

07/25/18
I love this shop, the guys ate so helpful and most of all fair
Reply from European Auto Care
by EuropeanAutoCare, August 16, 2018

i am glad we got the bmw on the road again, thank you sonja

07/13/18
I'll be returning if I have any other issues with my car
Reply from European Auto Care
by EuropeanAutoCare, August 16, 2018

thank you Natasha. Mercedes on the road again.

07/05/18
Pricey
Reply from European Auto Care
by EuropeanAutoCare, August 16, 2018

Gertrude, vw parts are kinda expensive. thank you. next time let us know if the price seems high. thank you.

06/16/18
Ended up spending more on the car than I was able to sell it for. I felt like the employees were mostly rushing to complete the work they have (sounded like they were very busy) instead of thinking about the spending I was going to have to do in order to get the hunk of metal moving again. In the end, I went negative. They're expensive cars, as I understand, but it would have been great to know that the amount of mandatory repairs ahead of time were going to amount to more than the car was worth.
Reply from European Auto Care
by EuropeanAutoCare, August 16, 2018

Ben we apologize you feel this way. but we can't guess when you're car will brake down again. they are expensive and i understand the frustration. -Tony.

06/13/18
They did a great job of examining my daughter's car, explaining the results and telling us which work needed to be done immediately.
Reply from European Auto Care
by EuropeanAutoCare, August 16, 2018

thank you Kelly.

05/24/18
Top notch customer service. Tony and his brothers are the best. Treat you like family. Tony paid my ride home one day as we had to leave the car overnight.
05/18/18
Very courteous and honest assessment of the problem. However they misread some of the diagnostic codes. No worries, took it to the dealer as recommended and they got it fixed.
05/10/18
The guys were very professional and helpful, I will recommend their shop to my family and friends
05/14/18
The Customer service was good this sound concerned, a patient about yhe questios i had about my car
05/10/18
It s always a pleasure coming to the shop.
Reply from European Auto Care
by EuropeanAutoCare, August 16, 2018

Luke , thank you for the great review, its always a pleasure servicing the Mercedes.

Schedule an Appointment with European Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (972) 810-3411
Need an appointment for today? Call the shop directly at (972) 810-3411
RepairPal Scorecard
89
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
86
Tools & Equipment
92
Customer Service
87
Customer Amenities
95
European Auto Care is a new kid on the block with the right ideas about what it takes to be a RepairPal Certified shop. This shop is staffed with factory trained technicians who continue to invest in their training by attending some of the most up to date classes available. Although they specialize in European vehicles, they also are capable of repairing and serving most other makes and models. This is a family owned and operated shop that takes pride in the quality of work they do and the level of customer service they provide. All work is backed by a 12-month / 12,000-mile warranty. Shuttle service, rental cars, and a loaner vehicle are available for your transportation needs. Early bird drop off, extended hours, Saturday service, and a clean comfortable waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
PROFESSIONAL AUTO REPAIRS & MAINTENANCE BMW, Mercedes Benz, Volkswagen, Audi, Jaguar, Land Rover, Toyota, Honda, Acura, Infiniti and more.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Jaguar
  • Jeep
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mini
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
  • iATN
Questions Answered by European Auto Care
I Have Replaced 10 Tires With Only 58 K Miles On My Vehicle. What Is Going On? on 2006 Volvo C70
Most likely it is that suspension components such as control arm bushings need to be replaced. It would be good to have someone check the suspension components before you spend more money on tires.
Toyota 2004 Camry Shuddering Then Stalling When Stopped/In Park on 2004 Toyota Camry
There are many things that could be wrong with the car. I would check the fuel filter and fuel pump but also I would start by checking if the alternator is consistent at charging the battery. The history of maintenance for the car would be helpful in determining what is going on. If you need a good shop please check us out at www.european-autos.com
When To Change The Timing Belt? I Am At 58,000 Miles. on 2008 Kia Sportage
It would be good to change the water pump because you will save on labor and also the parts since most of the time there are kits when the timing belt is done that will come with the pulleys and water pump.
Does Anyone Know What The Service G Cost And Consist Of??? on 2007 Mercedes-Benz CLS550

The function of the Service Code (letters A - H) is to provide the driver with an approximate time necessary to perform the required "Service Item(s)" ranging from approximately one hour for a Service A to approximately eight hours for a Service H.
Service G is approximately 7 hours of labor and if it has a plus it means that there are things such as pads for the brakes that need to be replaced. It all depends from the car what it will need.
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Schedule an Appointment with European Auto Care
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Please provide date and time
Need an appointment for today? Call the shop directly at (972) 810-3411
Need an appointment for today? Call the shop directly at (972) 810-3411
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