Acute Auto Care - Imports Specialists

(972) 885-6406
120 Verified Reviews

8:00am to 6:00pm


890 N. Mill St. Suite #110
Lewisville, TX 75057 USA


  • Brandon Young, Owner
  • Established 2003
  • 3 Auto Repair Mechanics on Staff
  • 68 Years of Car Repair Experience

Acute Auto Care - Imports Specialists Reviews


120 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer December 21, 2017

Complete brake job for front and rear. Chris and the gang are the best!

by - Verified Customer December 06, 2017

Glad I tried this repair shop. I will be back.

by - Verified Customer December 05, 2017

Excellent place to get your care repaired. We have been using them for many years. They are very courteous and most importantly HONEST.

by - Verified Customer December 04, 2017

Absolutely love this shop, Chris is the best! This will be the only repair shop I use for now on.

by - Verified Customer November 28, 2017

Had an oil change done and a issue with my sunroof panel. The guys at Acute Auto Care were a pleasure to work with. I will be returning for future repairs.

by - Verified Customer November 21, 2017

I have always felt like I was treated fairly by the individuals at Acute, and I do not dread having to take my vehicles to them.

by - Verified Customer November 16, 2017

Really enjoyed my experience here at Acute Auto Care. I came into the office 30 minutes before closing time and was still seen and given valuable information. Thank you very much!

by - Verified Customer November 15, 2017

extremely satisfied, they are now our shop of choice

by - Verified Customer November 06, 2017

Always honest and fair!

by - Verified Customer November 05, 2017

We really appreciated the helpful and thorough service!

by - Verified Customer November 01, 2017

Good job!

by - Verified Customer October 22, 2017

Brandon, Chris and Kelly always provide clear details of the work performed. They also forecast future maintenance needed so I know what my next service will likely entail or if it just an oil change.

by - Verified Customer October 19, 2017

The best shop in Texas, bar none.

by - Verified Customer October 15, 2017

Unfortunately, my last experience left me feeling unsure and quite honestly untrusting.
If a technician didn t observe a faulty wire or loose cable, I am sure it was probably just an honest oversight. And without hesitation, most customers would dismiss it in light of the remedy and repair.
However, if your initial response attempts to deflect or redirect blame towards another service station and/or service technician without cause or proof, one calls question to a lack of integrity. Regardless of the how or want to drive away feeling you were dealt with fairly.

by - Verified Customer October 12, 2017

Diagnosed and repaired the issue meeting my expectations.

by - Verified Customer October 05, 2017

Great customer service. Full explained all work to be performed before the work was scheduled.

by - Verified Customer October 03, 2017

Always professional, quick, and fairly priced.

by - Verified Customer September 24, 2017

All my family uses Acute Auto care because they have the best service and friendliest staff.

by - Verified Customer September 14, 2017

Will bring all of my vehicles. Thank you

by - Verified Customer September 11, 2017

I came in to get break pads replaced on both axles. They quoted me a good price and performed the work in the time specified. I couldn't be happier and will always take my vehicles to Acute Auto Care.

by - Verified Customer August 31, 2017

I used Acute Auto Care for 10 years. They give excellent service.

by - Verified Customer August 28, 2017

Thanks for your support

by - Verified Customer August 23, 2017

Personnel are good at answering your questions and working with you. No unnecessary cost or work done. They let you know what they are going to do, what has to be done, and what is safe and unsafe state of your vehicle. They will work within your budget to work as it is needed to be done.

by - Verified Customer August 21, 2017

I love Acute Auto Care. They are very honest and efficient. Took my car into Acute for a second opinion on my Hyundai Santa Fe. Was told by another repair shop that I needed to replace my compressor and condenser and quoted cost of $2,100. Acute fixed the problem and got it working beautifully for only $130.Honesty and integrity at its highest.From now on, my car repair shop will be Acute Auto Care. Very pleasant and friendly to deal with.

by - Verified Customer August 20, 2017

Always awesome and fair

by - Verified Customer August 08, 2017

Great service, professional attitude, excellent work ethic! I give my highest recommendation.

by - Verified Customer August 07, 2017

Oil change and tire rotation done as promised in a timely manner.

by - Verified Customer July 27, 2017

Great Shop! Highly recommended

by - Verified Customer July 24, 2017

On time, professional!

by - Verified Customer July 20, 2017

When the engine blew on my used Infinity these guys were the only place I called. I trust them that much.

by - Verified Customer July 19, 2017

Very flexible repair shop, they even installed the parts i brought in to the store, excellent customer care , i will return here anytime

by - Verified Customer July 13, 2017

Acute is the best, their integrity and honesty is beyond reproach.

by - Verified Customer July 04, 2017

I have been an Acute Auto Care customer for over a decade and they've always done right by me and my family.

by - Verified Customer July 04, 2017

Communication was excellent

by - Verified Customer July 02, 2017

Acute auto is great, they tell you what can wait and what is really needed. The price is always cheaper than anywhere else while using OEM parts. I had two quotes going in and they beat it by a $1000. Plus they confirmed that I didn't need work that the dealership claimed I did.

by - Verified Customer June 15, 2017

They are honest people that will always take care of you.

by - Verified Customer June 12, 2017

Always a wonderful experience.

by - Verified Customer June 08, 2017

Fantastic! Chris Rebecek is great!

by - Verified Customer June 07, 2017

Absolutely fantastic! So glad I found you. Have already recommended 3 people to come see you. Thank You!

by - Verified Customer June 05, 2017

I take a pretty lengthy round-trip commute, to have my car cared for by the amazing staff because I trust them and I like them and they never give me any reason to stop bringing my meager business.

by - Verified Customer June 01, 2017

Found this shop several years back after spending many years taking my vehicles to the dealership as I was afraid the quality of work wasn't going to be as good. Come to find their quality is much better!

by - Verified Customer May 31, 2017

Worked me in their schedule because I was leaving the next morning on a a trip. Very courteous and professional. Explained everything in detail. I would highly recommend Acute Auto Care!

by - Verified Customer May 18, 2017

5-star service, and Chris is the best!

by - Verified Customer May 08, 2017

Excellent service, honest and dependable, truthful and caring. They have kept my car in good running condition for 14 years. I recommend them highly.

by - Verified Customer May 08, 2017

Everyone at Acute Auto Care is simply the best! Professional, kind and knowledgeable.

by - Verified Customer April 25, 2017

State inspection was relatively simple, and no issues found, but all done in a timely manner and correctly.

by - Verified Customer April 11, 2017

I have been a satisfied customer since 2004. I never let any other mechanics work on my cars. They are reliable, trustworthy, and honest in there business practices. I have sent several friends who all attest to the same. Not enough great things to say about Acute Auto Care. Once you try them you are hooked for life.

by - Verified Customer April 09, 2017

Excellent staff and excellent experience!

by - Verified Customer April 06, 2017

Entire staff was friendly and accommodating. I've used Acute Auto Care for several repairs and they have always impressed me with their knowledge and courtesy.

by - Verified Customer March 29, 2017

The shop has performed all maintenance on my 2012 Prius C for the past 2 year and have always done a great job keeping me informed and providing very competitive prices for the level of services I have received. - Nathan P.

by - Verified Customer March 26, 2017

Friendly and helpful.

by - Verified Customer March 23, 2017

I can always depend on them to be fair and to do the job correctly.

by - Verified Customer March 23, 2017

Great service for scheduled maintenance at a fair price. One suggestion would be to include the estimated part prices in with the scheduled maintenance service estimates.

by - Verified Customer March 22, 2017

You guys do a great job, it's worth the drive!

by - Verified Customer March 22, 2017

I wouldn't go anywhere else. Always top of the line service and very reasonable even on big jobs.

by - Verified Customer March 19, 2017

As is always the case, every person at Acute Auto Care treated me with respect and courtesy. I recommend this shop to everyone who needs their vehicle maintained.

by - Verified Customer March 16, 2017

I've been going to Acute (Honda Doctor) for years and trust their work. Chris is also a trusted service advisor.

by - Verified Customer March 15, 2017


by - Verified Customer March 15, 2017

Called, showed up the next morning for a test drive, they ordered the part, showed up the following morning and my vehicle was repaired in 2 hours. In my opinion you can't ask for much more. Very pleased with everything.

by - Verified Customer March 14, 2017

Great service as usual.

by - Verified Customer March 13, 2017

Any repairs/work done at Acute Auto is always of the highest quality. Would not entrust the maintenance of my car to anyone other than Acute Auto Repair!

by - Verified Customer March 13, 2017

Acute Auto Care has always been fair and stand behind their work. They have worked on all of my cars and now my kids are also taking their vehicles there.

by - Verified Customer March 13, 2017

When I finally picked up my car, it was so dirty (covered with pollen) that I had to stop at the car wash on my home. There was a scratch with white paint on the driver's door. The clock was 5 minutes fast (it always runs about 2 minutes slow) and the steering wheel is a little crooked (alignment was done previously). Originally told it would take 5 to 6 business days, it took 9 business days which cost me more in rental car bills.

by - Verified Customer March 09, 2017

Have always been very, very, happy with the service. Two things that, I would ask if possible; the over head dome light lenses, they fixed the light fixture would like to put in the new lens covers to give the inside of the car a brighter light. The old covers look a little yellow from the age of the car. Also did and awesome job on the front head light, but they need just a little more buffing, you can see a little dull on the lights. Other then that, I would send my best friends and relatives to Acute Auto Care because they are very honest and always willing to help you find a cheaper route when needed.

by - Verified Customer March 05, 2017

The experience was awesome.

by - Verified Customer February 27, 2017

It was great. I will be back.

by - Verified Customer February 27, 2017

Always do a fantastic job and treat me with utmost respect and fairness.

by - Verified Customer February 23, 2017

Excellent service as always.

by - Verified Customer February 16, 2017

Acute Auto is a small family run business with 'real' mechanics, who care about their work and customers!

by - Verified Customer February 16, 2017

Great service. Friendly, professional people.

by - Verified Customer February 15, 2017

Acute Auto Care is the best! Based on years of experience with this shop, I trust what they tell me. I have never been misled or taken advantage of.

by - Verified Customer February 15, 2017

Great service.

by - Verified Customer February 14, 2017

I was treated very fairly and the repairs were done to my satisfaction!!!!

by - Verified Customer February 08, 2017

Annual car inspection.

by - Verified Customer February 05, 2017

The staff was able to fit me in on the same day for service. They are friendly and upfront.

by - Verified Customer February 05, 2017

I have always been pleased with the service from Acute Auto.

by - Verified Customer January 23, 2017

I feel that the work done is correct and at a competitive price

by - Verified Customer January 19, 2017

I always feel confident when I take my vehicle to Acute Auto. I'm treated with respect, and NEVER worry about being taken advantage of. Repairs and maintenance are done in a timely manner and I can trust that the work is done right and priced fairly. I have NO hesitation in recommending Acute Auto to friends and family.

by - Verified Customer January 16, 2017

Came in for a routine inspection. Always get great service. Would recommend to everyone!

by - Verified Customer January 10, 2017

I've been to many car service facilities over the years; Acute Auto Care is the best one so far. Also, the service cost at Acute Auto Care is very reasonable.

by - Verified Customer January 09, 2017

We had good service.

by - Verified Customer January 01, 2017

I have only the best things to say about this business after many years!

by - Verified Customer March 09, 2015

Excellent service; friendly staff.

by - Verified Customer February 24, 2015

Excellent and friendly customer service. Quality work and more than fair prices.

by - Verified Customer February 08, 2015

Excellent customer service, professional, quick service and fair prices.

by - Verified Customer February 03, 2015

Acute Auto Care gives the best service at the best price.

by - Verified Customer January 18, 2015

Fair, upfront pricing, no obnoxious selling of unneeded services.

by - Verified Customer December 16, 2014

I had a good experience. Not enough work yet to warrant a 10, so we will see.

by - Verified Customer October 06, 2014

Great service!

by - Verified Customer October 06, 2014

Honest people.

by - Verified Customer October 05, 2014

Very customer oriented. They did an extremely good job of working with my extended warranty company. They discovered that repairs that were recommended by the chain tire stores were not necessary.

by - Verified Customer September 30, 2014

I have been a customer for more than 10 years. The owner and his entire staff are extremely knowledgeable and trustworthy.

by - Verified Customer September 28, 2014

They are fair, efficient and friendly.

by - Verified Customer August 17, 2014

They are the best... a wonderful mixture of integrity with excellence in service.

by August 11, 2014

Great place to have you car serviced.

by - Verified Customer August 10, 2014

Service was prompt and work was completed with no complications.

by - Verified Customer August 05, 2014

Professional. Smart. Very fair on pricing. Friendly. I really like this family operation.

by - Verified Customer July 28, 2014

Great service.

by - Verified Customer January 20, 2014

They provide good service and value.

by - Verified Customer December 19, 2013

They are an honest shop that will tell you what you need for your car and do excellent work!!!!

by - Verified Customer December 10, 2013

Repair failed twice for AC.

by - Verified Customer November 25, 2013

They are helpful, thorough, and flexible.

by - Verified Customer November 21, 2013

Good service and pricing.

by - Verified Customer November 21, 2013

Brandon was very patient and explained everything in detail.

by - Verified Customer June 25, 2013

Fair, honest and fast.

by - Verified Customer May 05, 2013

I've always been satisfied with the work that I've had there. They do great work in a timely manner. They are friendly and just everything I would expect. They are like family to me.

by - Verified Customer May 03, 2013

Great (on time) car service and repairs, and the staff is very friendly.

by - Verified Customer May 01, 2013

This shop is family owned and run so you won't run into some pushy sales person. They don't make you feel stupid for asking questions. They also will give you a quote on repairs or services and help you decide the least expensive way to keep your car running. I had several thing s that needed to be done but some were more urgent than others. The dealership always made me feel scared to leave without doing it ALL...right now! They listed what needed to be done in the order of importance so I could do them as I could afford them.

by April 24, 2013

Entirely capable and honest. I trust them as much as I trust my mom. Maybe a little bit more.

by - Verified Customer April 24, 2013

I have been using Acute for 7 or 8 years know and I recommend them without hesitation.

by - Verified Customer April 24, 2013

The service at Acute Auto Repair is always reliable and the personnel are genuinely trustworthy. In fact, they're so honest that I trust them with my Mom's Honda.

by - Verified Customer April 23, 2013

Acute auto care is great about suggesting which work is important to do now and what can wait until later. Fair prices a b d quality work

by - Verified Customer April 17, 2013

It is so nice to have a quality auto repair shop that you can trust, does a great job and at a fair price.

by March 21, 2013

Acute Auto Care has excellent service not only in providing quality service for the car, but also in welcoming clients, explaining the process and exactly what will be done, exactly what the charge will be and then honoring their commitments in all aspects of the encounter. Excellent service - I highly recommend them.

by - Verified Customer March 15, 2013

We called them after we read other reviews, they understood our unusual situation and worked us in on a Saturday. He explained everything he found, gave us a priority list of repairs and why, showed us everything on the car and gave price estimates on each repair. Due to the age of the cari

by - Verified Customer March 13, 2013

I always get excellent service at a reasonable price with special perks like a courtesy ride, if needed.

by - Verified Customer March 11, 2013

If you are like me who does not know much about Auto Mechanism and don't want to sell your old car in fear of repairs you must use Acute Auto care. They will gain your trust in no time and make you realize if need be they are there to take care of your car repair most efficiently, inexpensively and most importantly you wont feel wondering if you were conned.

by - Verified Customer February 27, 2013

Great service, every time.

by February 03, 2013

Always friendly & great service.

by - Verified Customer October 17, 2012

I felt confident with their recommendations.

+ Show more reviews

RepairPal Scorecard


Acute Auto Care has been serving the community of Lewisville since 2003. We found this BBB accredited shop to have a talented group of employees. The shop has 3 technicians with more than 68 years of combined experience. These technicians have access to great automotive tools and not only perform most ordinary repairs, they also do state certified emissions testing and safety inspections. For your convenience they also offer a local shuttle service, free WiFi internet access, early bird/after hours drop-off, loner, and rental cars



  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More


  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More


  • iATN


Visit us today and experience our exceptional customer service. It’s our goal at Acute Auto Care to always provide great service and high-quality workmanship at a fair price. We accept all forms of payment as well as most factory dealership coupons. Financing and loaner cars are available. We offer a shuttle around the Lewisville area and we even offer 24-hour roadside assistance. Our friendly staff is waiting to help you with your next automotive repair needs.


  • Acura
  • Audi
  • BMW
  • FIAT
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Kia
  • Land Rover
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

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