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Laurel BP Auto Repair

RepairPal Certified Shop in Laurel

Laurel BP Auto Repair

13 Verified Reviews
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(301) 780-4673
311 Washington Blvd
Laurel, MD 20707 USA
"Very good app reasonable price."
— Muhammad, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Billy Cha, Manager
  • Established 1996
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 1 ASE Master Auto Technician
  • 43 Years of Car Repair Experience
Laurel BP Auto Repair Reviews
13 Ratings
5
(10)
4
(3)
3
(0)
2
(0)
1
(0)
Muhammad
05/07/19
Verified Customer
Very good app reasonable price.
Donathan
04/25/19
Verified Customer
Great shop.
Lori
05/09/19
Verified Customer
Billy & Donnie are professional and do excellent work.
Fanchette
05/22/19
Verified Customer
The staff was very professional and explained everything that was wrong and courteous and ask if I wanted the work done.
Anthony
06/19/19
Verified Customer
I wish they called when they were finished, and had test driven the car before handing it over. I called and was informed my car was ready and came to pick it up. I ended up having to leave it and pay for extra repairs needed that they didn't correct the first time.
Reply from Laurel BP Auto Repair
by Billy Cha, October 18, 2019

When customers bring in their own parts and ask us to replace it, we do. We did not diagnose the problem with your car. After we replaced the first part you wanted us too,you then brought us the 2nd part and we installed it.We couldn't correct the repair the first time because we did not diagnose or tell you what was wrong with your car...you told us to put on the first part. We also diagnosed the real problem for you at no charge.

Vito
04/25/19
Verified Customer
Very thing went well. I have no negatives about my experience.
Tania
05/05/19
Verified Customer
They delivered on their word. The car was ready when they promised.
Wykaine
04/09/19
Verified Customer
I always receive a good experience at Laurel BP Auto Repair. The staff is straight forward, easy to work with, and honest. I have been using this shop for years.
Richard
08/11/19
Verified Customer
I had a good experience and I got more for the service than I thought.
Young Sik
08/27/19
Verified Customer
Billy is a great technician and I have always been very satisfied with the quality of work being done.
Damon
03/27/19
Verified Customer
They do not try to persuade me into repairs that I do not need. I am very happy with the service including all my co-workers at the post office. Everyone loves the place.
Zo Ila
09/16/19
Verified Customer
I received excellent customer service at Laurel BP Auto Repair. The staff is fabulous, and I love going to this shop.
Jibril
06/27/19
Verified Customer
The mechanic Billy did a great job and the price was fair.
RepairPal Scorecard
92
Overall Quality Score
12-month / 12,000-mile warranty
Technical Ability
95
Tools & Equipment
93
Customer Service
94
Customer Amenities
92
Laurel BP Auto Repair was established in 1996 and has been providing the community with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly-trained technicians who are lead by an ASE certified master. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “great”, “professional”, “excellent”, and “courteous”. A waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • State Safety Inspection
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • Coffee
  • Gas/Diesel
  • Heated Waiting Room
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • WORLDPAC
Map
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What verified customers have to say about Laurel BP Auto Repair
Would recommend to a friend
97%
Car was ready when promised
92%
Did not feel sales pressure
93%
Car was fixed correctly the first time
92%
Customer was treated respectfully
100%
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