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Sun Auto Service - Las Vegas Tropicana #52

RepairPal Certified Shop in Las Vegas

Sun Auto Service - Las Vegas Tropicana #52

133 Verified Reviews
(702) 825-6750
9530 W Tropicana Ave
Ste A
Las Vegas, NV 89147 USA
"Every time I get service it is very good. Recommend them a lot."
— Linda, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
7:30am to 5:00pm
Auto Repair Experience
  • Shawn Thompson, Manager
  • Established 1978
  • 5 Auto Repair Mechanics on Staff
  • 130 Years of Car Repair Experience
Sun Auto Service - Las Vegas Tropicana #52 Reviews
133 Ratings
Displaying 1 - 15 of 127reviews
Rich
09/09/19
Verified Customer
Very friendly, professional and clean
Melissa
09/03/19
Verified Customer
Will definitely return for service on my vehicle!
Benjamin
08/26/19
Verified Customer
My battery light came on. I pulled over at O Riley s to have it tested. The battery had a zero charge so they tested the alternator. Turns out the alternator is bad. I got a jump from O Riley to Sun Auto which was only a few yards down the road. They priced out an alternator and it ended up being $100 more than O Riley. I walked over to O Riley bought the alternator and gave it to Sun Auto to install. They jacked up the labor rate to compensate for the out of shop part. They installed alternator at an inflated rate and the tried to sell me a new battery. I told Sun Auto that my battery was tested at O Riley and there s nothing wrong with it.
Jennifer
08/11/19
Verified Customer
Been going to this shop for well over a decade. The service team is no where near as hospitable and genuine as it once was. The last few times I have gone in I leave with the thought 'it's time to find a new shop'. I still think the work performance of the vehicles has been up to par but the missing piece of the puzzle is hospitality. I do know to add an additional 45min to any estimated wait time.
Jeff
07/31/19
Verified Customer
Everyone is always super nice and honest, can t ask for anything more.
Michelle
07/30/19
Verified Customer
Friendly and knowledgeable. Went the extra mile to confirm my warranty. I appreciate all of the efforts and made my experience hassle free.
Michelle
07/30/19
Verified Customer
Careless and negligent. Loose screw on pan from an oil change caused a dangerous oil leak during travel which caused an engine failure.
Alan
07/23/19
Verified Customer
Kevin took great care of my dad's car issue although my dad doesn't speak English Kevin took the time and effort to understand him.
Melissa
07/15/19
Verified Customer
I come to this location all the time for oil changes and repairs. They do the job I come in for while educating me on the price and process with no pressure for additional repairs just suggestions, which I highly appreciate. The customer service is awesome. I do and will continue to recommend this company, specifically this location.
Randy
07/14/19
Verified Customer
Had AC repaired. Two days later took it back to repair again. Now it still is not working. Have another appointment to have it fixed again.
Clarence
07/11/19
Verified Customer
Good job
Diane
07/09/19
Verified Customer
As a woman dealing with car repair is always a pain...Rick and the other guys at the Tropicana location are always friendly, informative and will tell me what needs to be done right away and what items can wait. This is VERY important to me.
Leslie
07/07/19
Verified Customer
The men working the service desk were professionally courteous.
Jake
06/26/19
Verified Customer
I always trust and rely on the skilled technicians at this Sun Auto Service location. They have helped me numerous times in the past from simple oil changes to fixing malfunctioning parts. Thank you all for your hard work and transparency; that's hard to find in auto repair, and I appreciate it. Thank you!
Neil
06/20/19
Verified Customer
Most awesome
RepairPal Scorecard
91
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
88
Tools & Equipment
93
Customer Service
88
Customer Amenities
95
The Tropicana Ave location of Sun Auto Service has been serving the local community for many years. This RepairPal Certified shop features a team of very experienced, well-trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “friendly”, “helpful”, “courteous”, and “respectful”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belt
  • Transmission Repair
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Sun Auto Service - Las Vegas Tropicana #52
Would recommend to a friend
86%
Car was ready when promised
93%
Did not feel sales pressure
93%
Car was fixed correctly the first time
86%
Customer was treated respectfully
92%
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