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Southwest Bimmers

(702) 793-2689
254 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

6065 Hinson St
Las Vegas, NV 89118 USA

AUTO REPAIR EXPERIENCE

  • Shane Smith, Service Manager
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 31 Years of Car Repair Experience
  • Gary Persons, Service Manager

Southwest Bimmers Reviews

OVERALL RATING

254 Verified Reviews
5 stars
(207)
4 stars
(32)
3 stars
(6)
2 stars
(2)
1 star
(7)
by - Verified Customer January 09, 2018

Thanks guys

by - Verified Customer January 04, 2018

Will recommend to anyone

by - Verified Customer January 04, 2018

Would defintely go back!

by - Verified Customer January 04, 2018

I decided to go back to this shop since my first experience was wonderful with the spark plugs and coils done at a great deal. However, my second experience was not as wonderful as my first experience. My car was promised to be done the day of, but there was a hole in the radiator that was not seen when they test drove it? It was noticeable when I came to a stoplight and my car was still smoking. They told me that there might be a hole in the radiator, but they decided not to check the radiator on the second day at first glance. They comped the labor for my radiator, but offered me an $800 cost for the radiator when it was only $600 at BMW. I looked online, and there were no places that were selling the radiator for more than $600. Southwest Bimmers has gone downhill since the first time I came

by - Verified Customer January 02, 2018

This is a follow-up review to one I submitted earlier. After checking with other specialty shops prices for an M Coupe oil change, this shop IS FAIRLY PRICED. I DO highly recommend Southwest Bimmers, although I will be performing my own oil changes in the future to control costs.

by - Verified Customer December 21, 2017

Been at this shop before and is the reason I return. They do great work!

by - Verified Customer December 20, 2017

I had a great experience. The only reason the repair took longer is they noticed a part was faulty, so a new one had to be purchased and installed, and I appreciated the initiative in replacing the part immediately. Hannah kept me informed every step of the way.

by - Verified Customer December 18, 2017

Very Happy. They even rotated the tires for free with oil change.

by - Verified Customer December 18, 2017

I had a great experience. I went in because I thought I needed new breaks, which when I took it to BMW of Henderson, they said I had a little life left on my breaks. Come to find out the breaks were just feeling that way because theybneeded to be reset in the system. So very happy about that. I definitely will be a returning customer.

by - Verified Customer December 18, 2017

Everyone is upfront and honest. Personnel took the time to answer our questions and even show us how parts of the engine worked and what needed to be replaced. Someone is always available to answer questions. After dealing with two separate dealerships, I would never go to another place!

by - Verified Customer December 14, 2017

I felt they were honest and was refered by a friend. I also sent a copy of their work order to our to our shop in So Cal and approved

by - Verified Customer December 11, 2017

They are great. Service excellent.

by - Verified Customer December 11, 2017

Rotated my tires but did not check tire pressure. When i left shop all my tires were low.

by - Verified Customer December 10, 2017

The Shop and Offices are very clean and well organized!

by - Verified Customer December 04, 2017

I have been taking my bmw here for 5 years.. very trustworthy and I know a lot about cars and maintain smaller jobs myself

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer December 03, 2017

Went in for simple oil change. Facility is immaculately clean and everyone was very professional. Would definitely be back.

by - Verified Customer November 28, 2017

Everyone was friendly and welcoming.

by - Verified Customer November 28, 2017

Great and I will be back for any repair needed on my BMW

by - Verified Customer November 20, 2017

Great experience overall! Shane and Gary were not only very helpful, but they re prices were extremely competitive! Will definitely be back in the future!

by - Verified Customer November 14, 2017

Great, reliable mechanic to take my bmw

by - Verified Customer November 13, 2017

New BMW owner. Knew nothing about the intricacies of the BMW. They were patient, informative a nd professional. Work that I thought was needed was not necessary an they told me so. I did not have unnecessary work done. I've been in shops where they would have done the work necessary or not just for the income. Very top notch quality operation.

by - Verified Customer November 09, 2017

Keep up the great work!! Shane and Gary were excellent!

by - Verified Customer November 07, 2017

I'm a 43 year old male who has owned several German cars. The service I received with Southwest Bimmers is the BEST auto repair service that I have received anywhere!

by - Verified Customer November 07, 2017

Love SW Bimmers!! Don't know what I would do without you!

by - Verified Customer November 02, 2017

Work was done. Price was paid. Justin was friendly and informative

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer October 31, 2017

I spent over 5k @ the shop. I needed another $400+ they would not do the work and let me have 30 day credit line. They also charged me $58+ for rags, gloves, brake cleaner, & other consumables I also never showed me the damaged & replaced parts. I also asked about the 4 wheel alignment was included in the estimate . They said yes. On the final bill it was not included, they said they did it for no charge.

by - Verified Customer October 31, 2017

Everyone was extremely friendly and helpful. They did what they said they would do when they said they would do it by for the price that was quoted. What more can you ask for from a good shop?!

by - Verified Customer October 31, 2017

Shane and team were awesome. Friendly service. Replaced key fob battery at no charge, explained work & understood what I wanted, drove me to work, washed car, and had the work done earlier than originally communicated.

by - Verified Customer October 31, 2017

good job and excellent customer service

by - Verified Customer October 26, 2017

Great work. Thanks!

by - Verified Customer October 23, 2017

When I took my car to southwest bummers.I felt valued as a customer everyone in the shop treated me with respect and most importantly fix my vehicle immediately.I will definitely recommend all my friends to southwest bimmers.
Thank you so much for the great service and respect.

by - Verified Customer October 22, 2017

My experience here was great. Shane even took the time to talk with me about BMWs. Great place, I will return!

by - Verified Customer October 19, 2017

All very knowledgeable staff. Friendly atmosphere and they tell you which repairs are absolutely needed vs. What could be put on-hold in case you needed a second opinion or wanted to take care of repairs one-at-a-time.

by - Verified Customer October 19, 2017

The guys at the shop are awesome!

by - Verified Customer October 15, 2017

Happy my car got fixed, not happy with the labor amount as it was a lot more than the flag time for the job. Diagnosis charge is not applied to repair even if diagnosis doesn't take a full hour, that does not seem fair.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer October 12, 2017

All good!!!

by - Verified Customer October 12, 2017

They did not take advantage of me like I know the dealership would have! Very trustworthy! I highly recommend them!

by - Verified Customer October 10, 2017

I have been bringing my mini here for several years. Work from major engine repair to just oil changes. Very honest people who tell you exactly what s going on. They don t try to sell you things that are not needed. Good quality work at a fair price.

by - Verified Customer October 09, 2017

Overpriced. Egotistical service. Avoidance advisory in place.

by - Verified Customer October 08, 2017

Probably the most professional host & hostess (I apologize, I don t remember either of their names) I've ever had the pleasure to meet at a shop. It s a disservice to call the place a mechanic ; extremely clean and professional, SW Bimmers is a specialty shop (small in size) that rivals a dealer.

by - Verified Customer October 05, 2017

Working with Southwest bimmers was a pleasure treated with respect and very professional

by - Verified Customer October 03, 2017

Great service, friendly people

by - Verified Customer October 03, 2017

Best experience! met all my needs, all mechanics are knowledgeable and friendly, would recommend to anybody with a BMW!

by - Verified Customer October 03, 2017

Honest shop. Great work! Awesome people

by - Verified Customer October 01, 2017

Great service. On time.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer September 27, 2017

Very thorough in explaining their findings and what they feel is the most urgent issue to be addressed.

by - Verified Customer September 25, 2017

Better service than the dealer that my car came from

by - Verified Customer September 25, 2017

They where really friendly

by - Verified Customer September 19, 2017

The windshield wiper fluid was not filled and the coolant was not filled. The car is now warning me that I need an oil change where it wasn't before.

by - Verified Customer September 18, 2017

Professionals ! Explained all done simply .... like the are certified mechanics

by - Verified Customer September 13, 2017

I liked that the entire shop, seating area and office area were kept clean and organized. Ive been to many auto shops but I ve never seen one as organized as this one.

by - Verified Customer September 12, 2017

Oil change on our Mini performed in a timely manner while I waited in the shop. Great service and communication as always.

by - Verified Customer September 12, 2017

Good service and fast turn around

by - Verified Customer September 10, 2017

I was lucky to find a shop like this. I drove in from out of town in route to Page AZ. One of my coils went bad. They deciphered which one and replaced it. I had a nice time in Antelope canyon.
Thanks from S.B. CA

by - Verified Customer September 07, 2017

What can you say. It is the best of the best. It is a great place to take your vehicle for repairs. It is mine, and I hope it becomes yours too.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer September 07, 2017

I have noticed a price increase in recent years, (maybe model related) where the value as an Independent service is starting to get closer to Stealership pricing on parts. In other words, the cost of repairs and maintenance seem to getting closer to what BMW would charge, no it's not there, but I would think a review of part charges (and mark-ups) might be in order. It's only a suggestion, I understand some of it is... what the market will bear, however BMW owners seeking your services, aren't the stealership nouveau riche.

by - Verified Customer September 06, 2017

I loved the fact that they took the time to take photos of my car before working on it. The dealership doesn't bother

by - Verified Customer September 04, 2017

Great work !

by - Verified Customer August 31, 2017

Had my Bimmer diagnosed and repaired more professionally and fair priced than any other shop around.

by - Verified Customer August 31, 2017

nice people, good work

by - Verified Customer August 31, 2017

I Love This Place

by - Verified Customer August 31, 2017

I would have preferred one visit to three and I realize my not understanding cars had some influence on the length of time it took. The team was honest.

by - Verified Customer August 31, 2017

The shop seems to be filled with great and honest people. They are enthusiasts and have a great understanding of the vehicles they perform work on. Only a slight problem with a parts supplier that was out of their hands. I will continue to be a loyal customer as long as the service remains at this standard or better. All in all, I am very happy with my experience. Thank you all.

by - Verified Customer August 30, 2017

Nice people

by - Verified Customer August 30, 2017

This shop has always been fair in their pricing and in their service. They don't try and upsell you into things that may happen 10 years from now, they fix your vehicle quickly and efficiently. You don't feel conned when you left there, your vehicle feels better as well. I always recommend Southwest Bimmers!!

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer August 30, 2017

SWB preformed all work quickly and to a high standard I can tell they actually care about your car as if it was there own. Love the place I would and do recommend people to go there

by - Verified Customer August 29, 2017

Great show

by - Verified Customer August 28, 2017

This was honestly the best customer service experience I've had in a long time. The guys at Southwest Bimmers are just good people. They also happen to be really good at fixing cars.

by - Verified Customer August 27, 2017

Shane was awesome. Excellent customer service and gave us great information.

by - Verified Customer August 27, 2017

nasty sub frame problem with my car. They fixed it without breaking the bank. Its inevitable that you will be repairing / maintaining a high performance car , then at least get an affordable indy shop like southwest. Ive done all my major repairs there for the last 5 yrs

by - Verified Customer August 24, 2017

THESE GUYS ARE AWESOME
NO DOUBT ABOUT IT!!

by - Verified Customer August 24, 2017

Great experience.

by - Verified Customer August 23, 2017

Shayne and the rest of the team are amazing. Very professional and friendly. Love that they always communicate everything with you before starting any work. Highly recommended.

by - Verified Customer August 22, 2017

Everyone at the shop is extremely nice and professional.

by - Verified Customer August 22, 2017

Amazing! What I expected could be a $1000 repair was a $80 adjustment. Thank you Southwest Bimmers!

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer August 17, 2017

Great experience every time. MUCH better than the dealer. Just wish they could do Warranty / Recall work. Glad to get this shop as a referral couple of years ago.

by - Verified Customer August 17, 2017

Very professional and would only bring my car to them.

by - Verified Customer August 16, 2017

Professional and very polite

by - Verified Customer August 15, 2017

Excellent communication, workmanship

by - Verified Customer August 15, 2017

Thank you

by - Verified Customer August 14, 2017

Great personal customer service. Genuine care to repair my car in a cost effective manner. Left me feeling that I have found the best place to take my car.

by - Verified Customer August 14, 2017

Very nice people who work their ! They really care and want to help in any way with transportation or pick up!

by - Verified Customer August 14, 2017

Great service

by - Verified Customer August 08, 2017

Geat experience

by - Verified Customer August 07, 2017

Nice employees

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer August 07, 2017

Awesome! Honored previous labor cost

by - Verified Customer August 07, 2017

this guys are excelent from top to bottom.

by - Verified Customer July 31, 2017

satisfied

by - Verified Customer July 31, 2017

Every thing was great

by - Verified Customer July 30, 2017

I was very pleased with the service at the shop. I was down around all questions I had were answered. I found my go to BMW shop

by - Verified Customer July 30, 2017

Hannah was friendly and very helpful. She provided great service and I would definitely recommend them.

by - Verified Customer July 30, 2017

Quality oil change at cheaper than dealer prices.

by - Verified Customer July 27, 2017

I will definitely be back.

by - Verified Customer July 26, 2017

Highly recommend Southwest Bimmers. Specially dealing with Sean and team.

by - Verified Customer July 25, 2017

I get all my repairs done at this shop. They are very fair, respectful and explain all issues carefully. They are a huge improvement over the dealer and I am very happy customer.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer July 20, 2017

Great experience

by - Verified Customer July 18, 2017

Awesome as usual.

by - Verified Customer July 17, 2017

Absolutely the best customer service I have ever experienced. I will single out Hannah and Devon and Shane only because those are the names I remember. You guys rock!!!

by - Verified Customer July 13, 2017

Second time using Southwest Bimmers. Very honest shop with great customer service.

by - Verified Customer July 13, 2017

The only reason for the low score on reasonable price was the actual invoice vs what I was quoted. It was 25% higher.

by - Verified Customer July 13, 2017

This is my go-to shop for my BMWs. They are thorough and their customer service is outstanding. What else could I ask for?

by - Verified Customer July 11, 2017

Excellent customer service.

by - Verified Customer July 10, 2017

Not much difference in price than from Dealers.

by - Verified Customer June 29, 2017

Excellent service

by - Verified Customer June 29, 2017

Excellent repair shop

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer June 29, 2017

I liked the way they treated me and explained all repairs and worked on my car. Right away I had my car on time.

by - Verified Customer June 28, 2017

I was quoted 1 price, then I was called hours after I dropped my car off at the shop with a message that the quote I was given was incomplete. I ended up paying $1000 more for the work to be done to my vehicle. I will never do business here again.

by - Verified Customer June 27, 2017

My wife had recently purchased a BMW 528i and brought the car to the shop to have it looked at prior to purchasing the vehicle. I spoke with Hannah and Shane. Both of them were extremely courteous with my needs and met all my expectations. The car ended up needing a few minor things and new brakes. Hannah printed me up the quotes of from the mechanics. The following day we purchased the car and brought the car in to have the brakes replaced awesome service. Was greeted with a warm smile and greeting. The waiting area was very comfortable with refreshments and a nice big tv. The only disappointment I had was when they said they had ordered the prior parts before I coming in for the car they said that it would take about an hour and a half. I called about two hours after drop off and still wasn't done yet. Didn't get the car until couple of hours later. Over all satisfied with whole experience and will most likely come back for future maintenance or after market modifications. Great quality service.

by - Verified Customer June 25, 2017

Awesome experience. Everyone was extremly friendly and helpful.

by - Verified Customer June 22, 2017

Great service

by - Verified Customer June 22, 2017

Great shop with knowledgeable mechanics and great customer service. Don't hesitate to take your car there.

by - Verified Customer June 20, 2017

great service - very friendly and honest environment.

by - Verified Customer June 13, 2017

Thanks S.W.B.

by - Verified Customer June 11, 2017

Excellent.

by - Verified Customer June 07, 2017

A good experience. I will go back.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer June 06, 2017

Thank you.

by - Verified Customer June 05, 2017

Good work, great customer relations from the service writer. If I had to say anything negative it would be minor. When the added benefit of washing a customer car is provided, clean the wheels as well. To do a complete job is a statement of quality from the mechcanic to the customer pick up. Shane does a great job with customers and is an asset to the shop! They have my business moving forward!

by - Verified Customer June 05, 2017

Honest and always top notch service!

by - Verified Customer June 05, 2017

Shane was very professional and helpful, I appreciate the mechanic Devin talking to me as well. Most shops you only deal with the service department and get 2nd hand info.

by - Verified Customer June 04, 2017

Experience was great. Appreciate the explanation of what was repaired and did not feel pressured into making unnecessary repairs.

by - Verified Customer May 31, 2017

Best shop in Las Vegas for BMW & Mini.

by - Verified Customer May 31, 2017

Shane was great in explaining how their service was, what was the shop about and showed genuine care.

by - Verified Customer May 25, 2017

Very professional and friendly.

by - Verified Customer May 25, 2017

Well I had a follow up appointment today. I have to go in after my scheduled start time at my job as they do not open before. The rep I worked with wasn't in today. I had to wait for someone to help me while my ride was waiting for me outside (uber). I've been to this shop for the past 2 years and still have to fill out paperwork as to who I am, what I drive, what they are doing to my car. I couldn't wait any longer, canceled my uber (which I had to pay for) and went to work extremely unhappy. I have enjoyed the service from SW Bimmer until today. I believe they have earned a second chance from me because of past service. This will be the only time this happens otherwise I will find another shop.

by - Verified Customer May 24, 2017

Great customer service. And an excellent waiting room. Thanks guys!

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer May 22, 2017

Shane answered all my questions and went above and beyond to research parts and explained everything in detail.

by - Verified Customer May 21, 2017

They made me feel like an old friend even though I had never been there before. Since I'm from out of town there was no reason to expect any return business yet they were still very nice.

by - Verified Customer May 11, 2017

Gary and the crew were awesome! They got me in and out very quickly.

by - Verified Customer May 10, 2017

Great, friendly, and trustworthy service!

by - Verified Customer May 08, 2017

Excellent and courteous service. Will use again.

by - Verified Customer May 01, 2017

I think they are fairly honest about what needs to be done right away and what can wait a while. Their costs are less than a dealer but still a little high.

by - Verified Customer April 27, 2017

Great customer service!

by - Verified Customer April 25, 2017

My car was ready a day later than scheduled (I was originally told I was the first person to schedule an appointment for that day, so I'm surprised my job got pushed back a day.) The inspection I had done was helpful but the different quotes for work and parts needed were way over priced.

by - Verified Customer April 24, 2017

Performance brake installed. All works like a charm!

by - Verified Customer April 24, 2017

Great each time.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer April 23, 2017

Top notch. The Mini dealership ripped me off. Southwest Bimmers diagnosed accurately. Thank you, I will use you again if needed.

by - Verified Customer April 20, 2017

Experience was great!

by - Verified Customer April 20, 2017

I was treated like a valued customer. It was great to see high-performance cars having work done at the facility.

by - Verified Customer April 19, 2017

Absolutely fantastic customer service.

by - Verified Customer April 18, 2017

Super friendly staff, clean shop, knowledgable techs.

by - Verified Customer April 18, 2017

You guys are great.

by - Verified Customer April 18, 2017

I take my 2 high mileage BMW's to this shop and they always do a great job addressing repairs and maintenance.

by - Verified Customer April 18, 2017

Great experience.

by - Verified Customer April 17, 2017

Great service.

by - Verified Customer April 16, 2017

These guys are great!! Shane has always been more than fair with all that was discussed, repaired and charged. I wouldn't go anywhere else! I HIGHLY recommend them.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer April 12, 2017

Very nice place! They seemed very fair and honest.

by - Verified Customer April 11, 2017

Really happy with the great customer service.

by - Verified Customer April 06, 2017

Shane the owner was true to his word. His trained staff fixed the root cause of my problem and not putting band-aids on the symptoms and charging me needlessly. I appreciate his upfront and honest way of doing business.

by - Verified Customer April 03, 2017

Recent customer but extremely happy with my experience and plan to continue having my car serviced there.

by - Verified Customer April 03, 2017

exceptional customer service, work as finished at the time promised. would highly recommend.

by - Verified Customer April 02, 2017

Good people.

by - Verified Customer March 29, 2017

Pleasant and everyone has been helpful. Thank you SW Bimmers!

by - Verified Customer March 28, 2017

Best BMW shop in Las Vegas. They always explain everything in detail that is being fixed and why. They always make you feel at home.

by - Verified Customer March 22, 2017

Quality work and service.

by - Verified Customer March 22, 2017

Great service, Thank you!

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer March 21, 2017

Totally satisfied with the quality of work done. I would recommend this shop to any bimmer owner.

by - Verified Customer March 20, 2017

The guys at SW Bimmers are great and always provide amazing service. Special thanks to Gary and Shane!

by - Verified Customer March 20, 2017

Excellent service!! Best BMW shop in town!

by - Verified Customer March 20, 2017

Being new to Vegas I was very worried about finding a reputable shop to take care of my car. You have to be very careful about who touches your BMW. Shane was recommended to me by a co-worker and am so grateful to have found them. The shop is spotless; techs knowledgeable, and I left my car feeling confident that it was in good hands. That's a big deal to me; that feeling of not being worried about what will happen to my car. I trust them...HUGE deal. I would highly recommend them to anyone who cares about having their car taken care of by people who love it as much as you do.

by - Verified Customer March 19, 2017

Very good shop to bring your BMW to.

by - Verified Customer March 19, 2017

Went to shop for simple diagnostic code reset/ reading and print out of vehicle issues. Vehicle system was reset and returned to me in worse condition than when arrived. I was provided no printout of the diagnostic fault codes after two visits. Office manager wanted to keep the car for '6 hours or so' to do additional diagnostic work. Disappointed in lack of information for $136 (diag fee) my vehicle was rendered undriveable with no explanation.

by - Verified Customer March 19, 2017

Brought my car in with an appointment for a window issue. The guys at SW Bimmers initially thought it just needed a re-initialization (no computer programming, just a quick roll up/down sequence), and did that at no cost! As I was about to drive away, I realized that had not fixed the problem. They narrowed it down to a bad window motor, and ended up replacing it by the end of the day. Pricing was up front and the guys were very helpful and explained everything well.

by - Verified Customer March 15, 2017

Prices are fair.

by - Verified Customer March 15, 2017

The service was better than expected.

by - Verified Customer March 14, 2017

Quick repair performed as promised. Can't ask any more than that.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer March 14, 2017

Great shop, great service.

by - Verified Customer March 13, 2017

I had a very rare problem with my car. The shop went above and beyond to repair it correctly, and they were more than fair, working with me through the whole process. I would recommend this shop to anyone.

by - Verified Customer March 13, 2017

They weres able to schedule me quickly, provided a detailed list of work and quotes, completed only what was asked.

by - Verified Customer March 13, 2017

Everyone seems super cool there. Shane was great, Gary was cool. Also, I will definitely be returning to have work done on my vehicle and will recommend all my friends with BMWs to go to this shop. Thanks again!! A+

by - Verified Customer March 12, 2017

I just had an oil change and they accommodated me even if I didn't have an appointment. Shane always treats his customers with respect.

by - Verified Customer March 09, 2017

So happy I found Southwest Bimmers. Great guys, great service, work done when promised. I will only use them for now on! Definitely recommend. I found them from reading great reviews, and all the great reviews I read are 100% accurate.

by - Verified Customer March 07, 2017

Very very nice experience, super nice facilities. I don't like dealerships, but it made me rethink my dislike of them.

by - Verified Customer March 06, 2017

The staff is very professional. From day one, just walking in for a multipoint inspection, Gary talked me through all the recommended repairs. I will definitely keep going to the shop for future repairs.

by - Verified Customer March 05, 2017

Needed oil changed and they accommodated me immediately, but price for other services were out of my prices range.

by - Verified Customer March 05, 2017

The experience was very positive and I would return for additional services.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer January 19, 2017

Very friendly, very neat and clean shop and waiting area.

by - Verified Customer January 19, 2017

The staff provided the information needed on a recent car inspection. They were very knowledgeable and professional.

by - Verified Customer January 17, 2017

Shane is the man! Absolutely above and beyond is the only way to describe this guy and this shop!

by - Verified Customer January 16, 2017

Friendly, patient staff. Clean facility, timely work. Thanks!

by - Verified Customer January 16, 2017

Would have been great, but I took the car for service before a road trip and found I need the windshield washer on the highway and it was bone dry. Seems like a no brainer to fill up the windshield washer liquid on a service check that ended up costing a $1,000.00 This was an epic fail. For 3 hours I thought about it driving down the road unable to see.

by - Verified Customer January 15, 2017

They did a good job as always when I go there.

by - Verified Customer January 15, 2017

The car runs great now. They explained the problems step by step and made it clear. Amazing service.

by - Verified Customer January 12, 2017

Customer service was great. Repairs seem to have been completed as promised for a competitive price. I will go back.

by - Verified Customer January 11, 2017

Guys at Southwest Bimmers are awesome, keeping my m3 running past 160k.

by - Verified Customer January 10, 2017

Very good service.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer January 05, 2017

Very personable service.

by - Verified Customer January 02, 2017

The staff is always friendly. I was treated with respect and honesty about what my car really needs. I will continue to bring my car here for what ever it needs.

by - Verified Customer January 02, 2017

Awesome staff, knowledgeable, satisfied, on time. Will recommend and will return.

by - Verified Customer January 02, 2017

Got a maintenance service, made an honest mistake of not clipping a pipe on went back but fixed it same day with no charge so its all good. Would still come back. Will definitely recommend.

by - Verified Customer December 22, 2016

Excellent service.

by - Verified Customer December 19, 2016

Haven't returned vehicle because shop has been closed the whole week. Door was fixed and only worked for 1-day, the next day was Christmas and msg says closed until 1/3/17.

by - Verified Customer December 15, 2016

Dealt with Gary at Southwest Bimmers, told me exactly what needed to be done and why, provided me with a quote that was accurate to the penny, arranged me with transportation to my job and called me and informed me when the repairs were near completion to provide me adequate time to get there before shop closed. Excellent customer service experience.

by - Verified Customer December 13, 2016

They are friendly and knowledgeable.
Although they provide great quality of work and service, labor is still higher than expected.

by - Verified Customer December 06, 2016

I would not have bought a BMW without having SWB in town. I will always trust SWB with all my car needs.

by - Verified Customer December 05, 2016

Definitely gained my business.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer December 05, 2016

You guys are amazing I appreciate the honesty and quality of work I will be back for any of my BMW needs thank you so very much

by - Verified Customer November 29, 2016

They over charged me. I called the BMW dealer and told them my problem and what needed to be repaired and they said it was a 30min job. This company charged me for an hour.

by - Verified Customer November 29, 2016

Great customer service. Shame and Gary did a wonderful job in keeping me updated and were also completely upfront about all costs.

by - Verified Customer November 28, 2016

Great.

by - Verified Customer November 27, 2016

Love this shop! honest and efficient

by - Verified Customer November 22, 2016

Shane was awesome in taking care of me and my car. I would recommend them to anyone to get their car repairs at SW Bimmers. They were extremely nice and they seem to care more about my car than I do. Thanks guys.

by - Verified Customer November 22, 2016

These guys know and love BMWs. They were very cool and we ended up talking the whole time I waited for the car. Great guys. Fair price and explanation of repairs needed. I'm from out of town and I definitely found the shop for my BMW.

by - Verified Customer November 21, 2016

Everything upfront. No hidden cost. Professional and courteous.

by - Verified Customer November 15, 2016

Always professional and attentive to customers concerns.

by - Verified Customer November 15, 2016

They're awesome! I just wish they didn't bump up the price for oil change!

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer November 13, 2016

Awesome.

by - Verified Customer November 10, 2016

They did what they said they would do for less than the initial estimate. This is what I want in an auto mechanic.

by - Verified Customer November 08, 2016

Fast, accurate, fair.

by - Verified Customer November 07, 2016

Always great service!

by - Verified Customer November 07, 2016

Oil change.

by - Verified Customer October 31, 2016

Great first experience with a high performance car at a first rate specialist.

by - Verified Customer September 07, 2016

Great people.

by - Verified Customer September 06, 2016

They called me when the spare parts were available and set the appointment for repair. The repair was done as scheduled and they called me when it was ready for me to pick it up. Nice job.

by - Verified Customer August 23, 2016

It was great that they offered to help drop me off at work and pick me up when my BMW was ready. They diagnosed my issue and ordered the part ,got a call that the part was in dropped my car off the next morning and was ready for me that same afternoon. I like that everything flowed and they new exactly what needed to be done. I would definitely bring my BMW back to them when I need service. Shane, the service writer, was very professional and friendly. Made me feel like I had been going there for years.

by - Verified Customer August 23, 2016

They were very helpful and went out of their way to make sure i was getting the best deal possible in a timely fashion.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer August 22, 2016

Referred by another shop, and from now on will not take our BMW's to another place. Professional, friendly and honest.

by - Verified Customer August 18, 2016

All of the staff is very knowledgeable and friendly. You can clearly see that all of them are big Bimmer fans. It shows with their passion about what they do.

by - Verified Customer August 14, 2016

Everyone was very attentive to my inquires and request with consistent communication. They explained the required repairs in layman terms allowing me to grasp exactly what was going on with the mechanics of my vehicle.

by - Verified Customer April 03, 2016

They are honesty. Only if needed are parts for my BMW recommended.

by - Verified Customer March 21, 2016

They are always willing to get me in when I call without too much hesitation. John is always helpful and pleasant to deal with.

by - Verified Customer March 10, 2016

Really great service. They are really friendly. They always try to find the best deal for my car.

by - Verified Customer March 09, 2016

It was great. They are very knowledgeable and they always fix my car for me.

by - Verified Customer March 08, 2016

True and experience professional guys.

by - Verified Customer March 02, 2016

The guys are always so professional and thorough. Everything is explained clearly and you are always left with a sense that you are getting the best quality work.

by - Verified Customer February 21, 2016

It was really fast and really affordable.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer February 18, 2016

I went to have my air conditioning repaired. They were able to do it promptly and for less money than anticipated. They were very efficient. They were very helpful with other problems that I had with my car. I have used them several times before and every time it has been a good experience.

by - Verified Customer February 18, 2016

John is great. He is the guy I talk to every time I go done there. The mechanics know what they are doing. It is all top notch work. I recommend. They have good customer service.

by - Verified Customer February 16, 2016

I think that they are probably the best place in the city to have a BMW serviced. I think that they are experts. I think that the rates are extremely fair. I think they are honest in estimating what is wrong with your car.

by - Verified Customer February 15, 2016

They are friendly, reliable, and fast.

by - Verified Customer February 15, 2016

They do excellent work. They don't waste time. They tell you exactly what is wrong with the vehicle.

by - Verified Customer February 11, 2016

The guys at the shop are great and always helpful. John and Devin even went back and forth with me via txt/email since I'm at work and can't talk during the day. I've been bringing my E30 down for the last 5 years and will continue to use them for all my BMW needs. Great service!

by February 11, 2016

Quick. Friendly. Easy.

by - Verified Customer February 09, 2016

I like their Integrity and knowledge. They are very straightforward. They are a total pleasure to work with. I recommend all of my friends.

by - Verified Customer February 08, 2016

Great service. It was very quick service. They are very great guys. They give you a great deal.

by - Verified Customer February 07, 2016

I thought they were extremely knowledgeable about the issue that I had with my car. They rectified the issue.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian
by - Verified Customer February 07, 2016

They have always been honest, reliable, and fast. They are knowledgeable.

by - Verified Customer February 04, 2016

They were very good. The customer service and also the mechanic skills were good.

by - Verified Customer February 03, 2016

Devin and his team do top notch work, the best team in town.

by - Verified Customer February 03, 2016

Excellent service. Everything was good. It was reasonably priced. Everything was done when they said it would be done.

by February 03, 2016

It was good service. They do the job fast. They have a nice place to sit while they fix your car.

by - Verified Customer January 25, 2016

I thought the service was decent. The price was okay. They got it done the day that they said they would.

by - Verified Customer January 24, 2016

Fast, quality service. They do a good job. Friendly staff. The prices are very reasonable.

12 verified customers did not leave comments but provided these ratings:
by Dupree, Kristopher, Daniel, Ben, David, Rick, Ivan
by James, Barry, Kevin
by Jim
by Brian

RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
83
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
93

s=Southwest Bimmer has been serving the Las Vegas area since 2011. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "friendly”, “knowledgeable”, “helpful”, “affordable” and "honest". This shop features a team of experienced and well-trained technicians specializing in the service and repair of BMW & Mini models. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • Bosch Service Network

MAKES WE SERVE

  • BMW
  • Mini

Map
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