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Precision Tune Auto Care - 270-48

RepairPal Certified Shop in Lakewood

Precision Tune Auto Care - 270-48

276 Verified Reviews
(253) 204-3157
7701 Steilacoom Blvd SW
Ste 6
Lakewood, WA 98498 USA
"Friendly efficient service! "
— Denise, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Manh Nguyen, Manager
  • Established 2016
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 46 Years of Car Repair Experience
Precision Tune Auto Care - 270-48 Reviews
276 Ratings
Displaying 1 - 15 of 263reviews
Becket
05/30/19
Verified Customer
These guys are great! They were extremely busy, but they took care of my car and gave it the attention to detail that shows they care! They also didn't try to pressure me into anything, and they gave me some valuable feedback about future maintenance needs.
Daniel
05/22/19
Verified Customer
Very helpful staff. Confusing appointment system actually had us at different site, but they made room for me at the Steilacoom Ave store.
Allison
05/19/19
Verified Customer
Everyone was polite. Chis the mechanic and Michelle was especially helpful.
Lisa
05/16/19
Verified Customer
Amazing work!!! Very friendly and fast.
Queen
05/14/19
Verified Customer
Excellent customer service!
Karen
05/10/19
Verified Customer
Staff was friendly
Holly
05/10/19
Verified Customer
Very friendly and professional. I highly recommend!
Jevin
05/10/19
Verified Customer
I have always gone to this shop for many years to get my car maintenance done with no complaints and always great service. My wife noticed I had an oil leak and a right brake light out. So I brought my car in and told the manager the issues. I made sure to remind them of checking all my lights and fixing them if needed and was told it would be ready by the end of day Friday 5/10/19. I never received a call so I called back towards the end of closing and was informed they called the wrong number on file even though I confirmed the correct number before I left; therefore, I had to wait to pick up my car on Saturday. When I checked out, I double checked to make sure all the lights were working, the office manager said she checked with all of the technicians and everything was good to go; however, on Sunday my wife told me my brake light was still out and the shop was closed. We feel that we were lied to and will be going to the dealership for maintenance services in the future.
Michael
05/07/19
Verified Customer
Friendly
Jennifer
05/01/19
Verified Customer
Friendly staff, great service and on time for my appointment
Eric
05/01/19
Verified Customer
Great place. Will return
Nicole
05/02/19
Verified Customer
I used a Groupon for a standard oil change. The receptionist said it would be an hour. It was a little over that which was fine. I had my 11 month old daughter with me and thankfully she was being good. When the car was done, the car was spewing out white/grey smoke all over from the exhaust. It was concerning because I did not bring my car in that condition. I called my dad for advice because the service tech guy said he didn't know what was going on. My dad said he probably spilt oil. Luckily it went away the next day. But during that ride home with my infant daughter it was not pleasant to breathe in that smoke.
Brendan
04/24/19
Verified Customer
Staff was friendly. Shop is extremely busy however. My first appointment was cancelled and rescheduled by the shop. On the day they did work on my vehicle I sat in the lobby a half hour after they closed still waiting on the job to be completed. They did a good job. They just seem to be either short handed or overbooked.
Bogumila
04/29/19
Verified Customer
Diagnosis incorrect for the issue, front desk person said she did not receive the information about car making noise on acceleration when that was the main reason car was brought there , repaired the breaks instead which was most likely needed as well but had to go back to the place twice to be referred to the correct place for repairs
Victor
04/26/19
Verified Customer
They don't actually test if the electric or mechanic part it's causing the problem.
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
96
Tools & Equipment
97
Customer Service
94
Customer Amenities
95
The Lakewood location of Precision Tune Auto Care has been serving the local community since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "awesome”, “trustworthy”, “professional”, “friendly” and "excellent". This location features a team of automotive technicians whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important – that’s why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care…bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe & reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Precision Tune Auto Care - 270-48
Would recommend to a friend
90%
Car was ready when promised
93%
Did not feel sales pressure
80%
Car was fixed correctly the first time
91%
Customer was treated respectfully
96%
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