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Precision Tune Auto Care - 270-48

(253) 285-1124
124 Verified Reviews
lakewoodptac@gmail.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 4:00pm

ADDRESS

7701 Steilacoom Blvd SW
Ste 6
Lakewood, WA 98498 USA

AUTO REPAIR EXPERIENCE

  • Manh Nguyen, Manager
  • Established 2016
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 46 Years of Car Repair Experience

Precision Tune Auto Care - 270-48 Reviews

OVERALL RATING

124 Verified Reviews
5 stars
(77)
4 stars
(34)
3 stars
(7)
2 stars
(2)
1 star
(4)
by - Verified Customer January 05, 2018

Thanks:

by - Verified Customer December 27, 2017

Experience was good. I will be back for future repairs.

by - Verified Customer December 27, 2017

It was ok

by - Verified Customer December 22, 2017

Just a great car repair experience!

by - Verified Customer December 22, 2017

I'll return again when I need work done

by - Verified Customer December 20, 2017

Satisfied!

by - Verified Customer December 20, 2017

nice and clean polite and professional , a place to return and recomend

by - Verified Customer December 12, 2017

Excellent Service and Work!!!!

by - Verified Customer December 11, 2017

Thanks

by - Verified Customer November 24, 2017

Loved my experience, very professional and convenient. Will definitely return.

by - Verified Customer November 20, 2017

My husband and I are very pleased with everyone, they were so friendly and helpful. They definitley care about their customers!We will recommend this shop to all our friends.

by - Verified Customer November 17, 2017

Great waiting area. Quiet and comfy.

by - Verified Customer November 17, 2017

As usual the staff is courteous and professional.

by - Verified Customer November 08, 2017

Very pleasant front desk person

by - Verified Customer November 02, 2017

Made appointment for engine and transmission oil change. There were a lot of walk-ins but they accommodated everyone within a reasonable time frame (little less than an hour).

4 verified customers did not leave comments but provided these ratings:
by Dorothea, Chris, Joy
by Betsy
by - Verified Customer November 01, 2017

Awesome service did more than I expected and advised me on upcoming work that might be needed

by - Verified Customer October 31, 2017

They are super friendly and explain what s going on very clearly.

by - Verified Customer October 27, 2017

Very excellent

by - Verified Customer October 25, 2017

Courteous, polite, and attentive staff. Always a pleasure. They never pressure to have extra work done. We are repeat customers and continue to return and recommend this shop!

by - Verified Customer October 20, 2017

Good job and glad you guys offer a military discount.

by - Verified Customer October 19, 2017

Nice service

by - Verified Customer October 15, 2017

Fast courteous service with clear explanations are the hallmark of this shop.

by - Verified Customer October 15, 2017

I called. Early on a monday morning and they were able to not only get it in but repaired it and on my way before the end of the day. Great personable service..

by - Verified Customer October 15, 2017

Looked into the issues I described and gave me additional information of possible issues to look further into at other shops. Took a very long time to complete, didn't give a timeline until I called to check and it still took longer than expected.

by - Verified Customer October 10, 2017

All was o.k.

4 verified customers did not leave comments but provided these ratings:
by Dorothea, Chris, Joy
by Betsy
by - Verified Customer October 05, 2017

The repair was done in an reasonable time

by - Verified Customer October 04, 2017

Extremely friendly people - the receptionist knows her stuff and is helpful when talking about all kinds of repairs.

Also, I watched an interaction between the manager and an elderly couple (who needed more work done on the car than any of them had anticipated). They couldn't wait too long, so the manager offered to drop them off at their home and pick them up again when the car was finished. Doesn't get any better than that!

by - Verified Customer October 04, 2017

Fast fair and friendly service

by - Verified Customer October 02, 2017

Very good

by - Verified Customer September 28, 2017

Excellent service at the front desk and on phone. Courteous and pleasant. I had been in months before for an oil change and asked to have defrost/heater looked at for clicking noise. At that time I was given an estimate for repair and told it didn't need to be fixed immediately. When I went back this time for an emissions test, I had the repair done.They honored the estimate I was given months ago Very satisfied with the service here at Precision Tune AutoCare on Steilacom Blvd. in Lakewood.

by - Verified Customer September 26, 2017

Great people. Great service. Manager Mahn Nguyen is a brilliant mechanic and a nice and very honest guy.

by - Verified Customer September 21, 2017

Done when promised thank

by - Verified Customer September 10, 2017

I was treated fairly by service personnel and my car was fixed in a timely manner. The mechanic performed repairs that were necessary and nothing more. I would take my car into this auto-shop again and recommend it to my friends.

by - Verified Customer September 08, 2017

Ok to above average.

by - Verified Customer September 01, 2017

Okay

4 verified customers did not leave comments but provided these ratings:
by Dorothea, Chris, Joy
by Betsy
by - Verified Customer August 31, 2017

They were able to get me in the same day. They did the work and explained it.

by - Verified Customer August 30, 2017

great service

by - Verified Customer August 24, 2017

Everything was great

by - Verified Customer August 24, 2017

Always happy with the work done on my car.

by - Verified Customer August 21, 2017

.

by - Verified Customer August 11, 2017

It was good

by - Verified Customer August 08, 2017

Everything was completed to my satisfaction. Everyone there was professional and kind. My car was completed in a timely manner and was even done before the quoted time. They were very accommodating when I had to reschedule there weren't any hoops to jump through. Check-in was a breeze and the facility is always clean.

by - Verified Customer August 08, 2017

Mon is awesome!

by - Verified Customer July 27, 2017

Good job

by - Verified Customer July 27, 2017

I think this sums it up. Between my wife and I, 17 years of being a customer. My wife (before we met) started taking her car there about 17 years ago, at first because close to her home. We have been married 11 years, and all our cars go there for repair.

4 verified customers did not leave comments but provided these ratings:
by Dorothea, Chris, Joy
by Betsy
by - Verified Customer July 19, 2017

Excellent experience. Got what I requested in very timely professional manner. Unqualified recommend.

by - Verified Customer July 18, 2017

Nice work. got me in in a timely manner. Done in a timely manner.

by - Verified Customer July 17, 2017

Simple and quick. No issues. Rep was very friendly.

by - Verified Customer July 09, 2017

Went in with horrible noise in rear of car. was only heat shield in rusted condition. Fixed in no time - happy me ! Off I went.

by - Verified Customer July 07, 2017

Excellent customer service.

by - Verified Customer June 27, 2017

Always have great experience the people there very helpful I recommend this to everyone.

by - Verified Customer June 23, 2017

Good service

by - Verified Customer June 15, 2017

Honest dependable service. Have used this store for many years.

by - Verified Customer June 12, 2017

Fast and left car clean.

by - Verified Customer June 09, 2017

Excellent Service.

4 verified customers did not leave comments but provided these ratings:
by Dorothea, Chris, Joy
by Betsy
by - Verified Customer June 08, 2017

Awesome

by - Verified Customer June 05, 2017

I needed to get testing done on my vehicle in order to get a waiver to get my tabs. Everyone at the shop was very friendly and helpful and they did what I wanted done. My husband is going to fix my Hummer and I was given a detailed description of the codes pulled on the car. I did get the form for the waiver signed, but when I went to get the waiver at the emission testing center they said I did not have the right paperwork to get the waiver. I needed the form signed and a receipt explaining what tests were performed on the vehicle. I called the shop to get the correct paperwork faxed to the emission testing center and they still did not send the correct paperwork. It was a huge hassle getting my waiver. I appreciate the detailed description of what is wrong with my vehicle but if you are a certified emissions repair center, you should know what paperwork is needed to get the waiver.

by - Verified Customer May 30, 2017

Great work!!!!

by - Verified Customer May 29, 2017

I come back every 3 months for oil changes and a few times for needed repairs in last year. I don't feel pressured or lied to. The work done hasn't disappointed.

by - Verified Customer May 24, 2017

The mechanics were upfront and helpful.

by - Verified Customer May 17, 2017

Pleased with oil change, just a bit more pricey than competitors.

by - Verified Customer May 11, 2017

Thank you

by - Verified Customer May 05, 2017

The staff and manager were professional and courteous. They explained the various repair options I could choose, without pressure one way or another. They also offered to put my vehicle inside the shop overnight if I was not able to make it there before closing time.

by - Verified Customer May 05, 2017

As a long time customer, the service met/exceeded my expectations. Mahn & his crew always get the job done right the first time.

by - Verified Customer April 28, 2017

This shop is a great place to go to get your car fixed! Really great and friendly staff.

4 verified customers did not leave comments but provided these ratings:
by Dorothea, Chris, Joy
by Betsy
by - Verified Customer April 26, 2017

Very good.

by - Verified Customer April 25, 2017

Been coming here for 25 years. They have never tried to sell unnecessary parts. That's why I come back.

by - Verified Customer April 24, 2017

I am too lazy to work on my own car anymore. What they do is fairly priced as I know what it takes and about how long to fix. I will continue to use them for repairs.

by - Verified Customer April 20, 2017

Manager is excellent!

by - Verified Customer April 19, 2017

Super service as always!

by - Verified Customer April 11, 2017

Tried to get me to buy unnecessary parts. Then was going to charge me outrageous for parts and labor. Got a better deal going to dealer to have work done.

by - Verified Customer April 07, 2017

This shop is always courteous. I didn't have an appointment and they said sure, bring your vehicle in.

by - Verified Customer April 05, 2017

As always, top notch customer service and work. Wouldn't go anywhere else. Thanks guys!

by - Verified Customer April 05, 2017

I have been a customer of Precision Tune Auto Care for several years. My household has an SUV and a truck we take to Precision Tune for all our auto needs. Always courteous, professional, and fairly priced, I am grateful to have this awesome business in my neighborhood, and proud to support them!

by - Verified Customer April 03, 2017

Thanks!

4 verified customers did not leave comments but provided these ratings:
by Dorothea, Chris, Joy
by Betsy
by - Verified Customer March 31, 2017

After repairs were made, a few weeks later another problem surfaced. I just wish it had been diagnosed the first time to save me time and trouble of getting another ride to take it back in.

by - Verified Customer March 27, 2017

They did not call when the car was done. They did not explain anything, I did not get anything what tells me whats wrong with my car, all other places give me a print out. Way too expensive, not good customer service

by - Verified Customer March 27, 2017

Great customer service, always courteous and friendly. Work is done in a timely manner. I will recommend them to friends and will be returning for more auto work.

by - Verified Customer March 14, 2017

I have been a customer for a few years now and I trust him totally when it comes to working on my car. He is honest, and always explains why he can or cannot do what is needed to repair my vehicle.

by - Verified Customer March 12, 2017

Mahn continues to provide excellent service.

by - Verified Customer March 10, 2017

I love them.

by - Verified Customer March 10, 2017

I appreciated the ease of making an appointment and the ease of dealing with the personnel. I would return for future car issues!

by - Verified Customer March 07, 2017

They have always treated me fairly.

by - Verified Customer March 07, 2017

Fast service, friendly and knowledgeable staff. Still some pulsing in my brakes but I think it will be okay.

by - Verified Customer March 01, 2017

Always a great experience.

4 verified customers did not leave comments but provided these ratings:
by Dorothea, Chris, Joy
by Betsy
by - Verified Customer March 01, 2017

This is the best place ever to have anything done to my car. I always get great service.

by - Verified Customer February 27, 2017

They weren't able to find the problem but were super helpful.

by - Verified Customer February 27, 2017

The guy who manage appointments is excellent. Very impressed with him.

by - Verified Customer February 19, 2017

Great customer service.

by - Verified Customer February 16, 2017

They are always very nice and my car is ready on time.

by - Verified Customer February 03, 2017

Fast, professional, honest / up front about costs not trying to nickel and dime me out the door.

by - Verified Customer February 03, 2017

Friendly service. Mr Nguyne personalized the service by remembering me.

by - Verified Customer January 31, 2017

Quick!

by - Verified Customer January 29, 2017

They are always accommodating and friendly.

by - Verified Customer January 29, 2017

Used for a long time.

4 verified customers did not leave comments but provided these ratings:
by Dorothea, Chris, Joy
by Betsy
by - Verified Customer January 27, 2017

I felt like it went well, they are nice.

by - Verified Customer January 23, 2017

Great customer service. Excellent car care. Extremely honest.

by - Verified Customer January 22, 2017

After my car was in the shop it took almost an hour for just the oil change.

by - Verified Customer January 20, 2017

Friendly efficient service!

by - Verified Customer January 19, 2017

Great customer service, honest and efficient.

by - Verified Customer January 16, 2017

Great service nice people.

by - Verified Customer January 12, 2017

Awesome shop, great customer service, and straight-forward affordable pricing. I'll definitely do all my oil changes here from now on.

by - Verified Customer January 09, 2017

Good quick service.

by - Verified Customer January 06, 2017

Good help and solution to problems.

by - Verified Customer January 02, 2017

Very good .

4 verified customers did not leave comments but provided these ratings:
by Dorothea, Chris, Joy
by Betsy
by - Verified Customer December 29, 2016

They told me everything that was going on and research the problem and gave me up dated very good customer service.

by - Verified Customer December 28, 2016

They take good care of all my car repairs.

by - Verified Customer December 22, 2016

Great thanks.

by - Verified Customer December 18, 2016

N/A

by - Verified Customer December 15, 2016

I get oil changes there only at this point. They do a good job at that.

by - Verified Customer December 12, 2016

The waiting area is nice, the receptionist is friendly and courteous, work was done on time, the car was clean on the inside.

by - Verified Customer December 08, 2016

Totally satisfied.

by - Verified Customer November 28, 2016

Best auto shop in Lakewood! Fair, friendly and fast service. Love that it is female-owned and operated.

by - Verified Customer November 25, 2016

Great service, most trustworthy place. Always bring my cars there.

by - Verified Customer November 13, 2016

Nice people, good workers and timely.

4 verified customers did not leave comments but provided these ratings:
by Dorothea, Chris, Joy
by Betsy
by - Verified Customer October 26, 2016

Excellent maintenance service and excellent customer service.

by - Verified Customer October 16, 2016

Work is done fast, this shot is always honest with their estimates.

by - Verified Customer October 16, 2016

Given false info on the rattle. They claimed it was a hubcap and it wasn't but I wascharged $35.00

by - Verified Customer October 11, 2016

For a shop apart from a dealership it does good work and is cheaper.

by - Verified Customer October 07, 2016

Always friendly, the process as fast as it can be.

+ Show more reviews

RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

The Lakewood location of Precision Tune Auto Care has been serving the local community since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "awesome”, “trustworthy”, “professional”, “friendly” and "excellent". This location features a team of automotive technicians whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MESSAGE FROM THE SHOP

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important – that’s why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care…bumper to bumper.
We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe & reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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