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Madison Ave Auto Service

RepairPal Certified Shop in Lakewood

Madison Ave Auto Service

64 Verified Reviews
(216) 446-7460
14588 Madison Ave
Lakewood, OH 44107 USA
Hours
Su
Closed
M-F
7:00am to 11:00pm
S
8:00am to 9:00pm
Auto Repair Experience
  • Jerry Knapp, Owner
  • Established 1985
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 58 Years of Car Repair Experience
Madison Ave Auto Service Reviews
64 Ratings
Displaying 1 - 15 of 64reviews
Eric
09/13/18
Verified Customer
Honest and skilled employees, that make you feel welcomed and respected
Eileen
08/08/18
Verified Customer
They always do nice work here.
Michael
08/06/18
Verified Customer
They did good work and explained the work that was done.
Laureen
08/01/18
Verified Customer
Great customer service!
John
07/26/18
Verified Customer
As always, great service!
David
05/29/18
Verified Customer
No complaints. A good shop.
Jessica
05/11/18
Verified Customer
Timely and efficient
Dennis
04/26/18
Verified Customer
Enjoyed meeting employees. Work done to my satisfaction.
Lawrence
04/20/18
Verified Customer
Had very good experience with this shop. From tow to completion. Quick and reliable!
Deborah
04/10/18
Verified Customer
Very friendly and helpful.
Ryan
11/02/17
Verified Customer
Prompt and professional. Highly recommend.
Jeremy
10/26/17
Verified Customer
I always take my car there when problems pop up. I'm on a tight budget and they do only what's needed. No inflating your bill at all. A+
Chris
10/08/17
Verified Customer
Always friendly, fair, available!
Anthony
09/13/17
Verified Customer
Great service. Reasonable pricing
Danny
08/01/17
Verified Customer
Great!
Schedule an Appointment with Madison Ave Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (216) 446-7460
Need an appointment for today? Call the shop directly at (216) 446-7460
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
89
Customer Amenities
98
Knapp’s Madison Auto Service is a family owned and operated business that has been proudly serving Lakewood and the surrounding area since 1986. This very experienced and ASE Master Certified team has at their disposal the shop equipment necessary to service and repair today's modern vehicles. This combination of tools and knowledge enables them to perform repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, to state smog inspections, as well as your scheduled maintenance needs. Work performed here is backed by a 24 month / 24,000 mile warranty for your peace of mind. Recent customers described this shop to us as, "professional", "wonderful", "honest", "friendly", and "helpful". A local shuttle service, loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.
Details
Message From the Shop
Knapp's Madison Avenue Auto Service is a locally owned, family operated automotive repair facility and full-service towing provider. We are AAA certified, and have an A+ rating with the Better Business Bureau and Top Rated on Angie's List! We pride ourselves on providing the best customer care and high quality repair. Our motto is Dealer Quality without the Dealer Prices. We believe in educating our customers so that they can better care for their cars and get the most out of the vehicles they drive everyday!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Car Wash
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Questions Answered by Madison Ave Auto Service
My Car Stalled On Me And Now Will Not Start I Have Full Power on 1997 BMW 740iL
Sounds like a starter issue or perhaps something could be wrong with wiring. i suggest you have it looked at by a professional. If you'd like a qoute just go to our profile and give us a call!
I Have A 2008 Chevy Malibu Ls 2.4 MOTOR Will Not Start on 2008 Chevrolet Malibu
Hi Brian,

Seems like you shoud have it taken to a shop to have it professionally diagnosed. It sounds like you could have a wiring problem unless the fuel pump that was previously installed is bad. Or if you had the fuel pump installed at an auto repair shop i would recommend returning to that shop to see if it is a warranty issue.
Map
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Schedule an Appointment with Madison Ave Auto Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (216) 446-7460
Need an appointment for today? Call the shop directly at (216) 446-7460
What verified customers have to say about Madison Ave Auto Service
Would recommend to a friend
95%
Car was ready when promised
98%
Did not feel sales pressure
98%
Car was fixed correctly the first time
98%
Customer was treated respectfully
98%
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