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Tuffy Auto Service Center - Acorn Lane

RepairPal Certified Shop in Lake in the Hills

Tuffy Auto Service Center - Acorn Lane

137 Verified Reviews
(847) 558-6951
59 W Acorn Lane
Lake in the Hills, IL 60156 USA
"Excellent customer service provided in a timely manner."
— Vicki, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
7:30am to 4:00pm
Auto Repair Experience
  • Ronald Byrd, Owner
  • Established 1987
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 29 Years of Car Repair Experience
Tuffy Auto Service Center - Acorn Lane Reviews
137 Ratings
Displaying 1 - 15 of 130reviews
Christine
11/02/18
Verified Customer
The service has been great.
Alberto
11/01/18
Verified Customer
These guys are the best.
Stephanie
10/24/18
Verified Customer
They did an excellent job!
Gina
10/18/18
Verified Customer
Very professional. Would go back again.
Kathy
10/13/18
Verified Customer
As always the front manager is always polite and shares the information with me. I feel valued and I feel I can trust them. Which gives me relief and the reason why I keep returning. Thank you
Craig
09/20/18
Verified Customer
Prompt, professional, good value service.
Amanda
09/15/18
Verified Customer
The owner was very friendly and was able to get my car in and out within the same day even after business hours.
Ronald
09/15/18
Verified Customer
Honest and reliable.
Robert
09/14/18
Verified Customer
Highly impressed with the knowledge and professionalism of Buddy Hopkins.
Bill
08/30/18
Verified Customer
Excellent
Stephanie
07/19/18
Verified Customer
:) Thanks
Jan
07/26/18
Verified Customer
Having recently moved here from Massachusetts I m so glad to have found Tuffy s.
Nancy
07/19/18
Verified Customer
Very pleased with the service provided.
Tara
06/08/18
Verified Customer
I previously had work done to my car at a totally different place and location out of state - they didn't fix the issue and I couldn't go back. When coming here I explained the issue and what was needed to be done. Although I didn't like the price (who does like paying money?) it was fairly cheaper, and they did offer me a better price deal for the work. It was done quick and haven't had a problem since! I love it, I'm happy and they are reasonably close by.
Nicole
07/19/18
Verified Customer
I was getting an oil change with 2 small children. Imagine my relief to find the waiting area set up like a cozy living room with cartoons playing. Plus, a clean bathroom available for use! Its the little things that make a huge difference. In addition to excellent, friendly service I didnt feel inconvenienced at all. I will recommend to anyone in any situation.
Schedule an Appointment with Tuffy Auto Service Center - Acorn Lane
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (847) 558-6951
Need an appointment for today? Call the shop directly at (847) 558-6951
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
88
Tools & Equipment
93
Customer Service
88
Customer Amenities
98
The Tuffy Auto Service Center located in Lake In The Hills has been serving the local community since back in 1987. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “accommodating”, “honest”, “excellent”, and “helpful”. A local shuttle service, rental & loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
COMPLETE AUTOMOTIVE MECHANICAL REPAIRS! We perform alignments, brakes, tune ups, check engine light diagnostics, suspension repairs, exhaust repairs, custom exhaust, suspension lifts, suspension lowering, Air conditioning, heating, cooling systems, and more! Give us a call @ (847) 854-9850 and hour professionals can help you with any repairs you may require!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Tuffy Auto Service Center - Acorn Lane
Schedule an Appointment with Tuffy Auto Service Center - Acorn Lane
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (847) 558-6951
Need an appointment for today? Call the shop directly at (847) 558-6951
What verified customers have to say about Tuffy Auto Service Center - Acorn Lane
Would recommend to a friend
90%
Car was ready when promised
96%
Did not feel sales pressure
91%
Car was fixed correctly the first time
98%
Customer was treated respectfully
99%
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