Close

Tuffy Auto Service Center - Acorn Lane

RepairPal Certified Shop in Lake in the Hills

Tuffy Auto Service Center - Acorn Lane

132 Verified Reviews
(847) 558-6951
59 W Acorn Lane
Lake in the Hills, IL 60156 USA
"Excellent customer service provided in a timely manner."
— Vicki, a Verified Customer
Hours
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
07:30
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:00pm
S
7:30am to 4:00pm
Auto Repair Experience
  • Ronald Byrd, Owner
  • Established 1987
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 29 Years of Car Repair Experience
Tuffy Auto Service Center - Acorn Lane Reviews
132 Ratings
Displaying 1 - 15 of 125reviews
09/20/18
Prompt, professional, good value service.
09/15/18
The owner was very friendly and was able to get my car in and out within the same day even after business hours.
09/15/18
Honest and reliable.
09/14/18
Highly impressed with the knowledge and professionalism of Buddy Hopkins.
08/30/18
Excellent
07/19/18
:) Thanks
07/26/18
Having recently moved here from Massachusetts I m so glad to have found Tuffy s.
07/19/18
Very pleased with the service provided.
06/08/18
I previously had work done to my car at a totally different place and location out of state - they didn't fix the issue and I couldn't go back. When coming here I explained the issue and what was needed to be done. Although I didn't like the price (who does like paying money?) it was fairly cheaper, and they did offer me a better price deal for the work. It was done quick and haven't had a problem since! I love it, I'm happy and they are reasonably close by.
07/19/18
I was getting an oil change with 2 small children. Imagine my relief to find the waiting area set up like a cozy living room with cartoons playing. Plus, a clean bathroom available for use! Its the little things that make a huge difference. In addition to excellent, friendly service I didnt feel inconvenienced at all. I will recommend to anyone in any situation.
06/16/18
This is the best place I have ever taken my vehicle to have maintenance done. Staff is friendly, polite and not pushy. The owner is pretty cool too.
07/05/18
Work was done well...just felt like they were trying to sell me on all these repairs when all I requested was an oil change.
06/18/18
Great! Respectful, informative. Did everything that needed to be done in a timely manner. Explained everything in a way that I understood.
06/21/18
Buddy at the service desk made us feel very comfortable with the repair work on the car. He took the time to show me himself what was wrong with the car. I would definitely recommend family/friends to this Tuffy location.
06/07/18
I brought in my sister's car for an oil change (birthday gift) and additional repairs were noted. No pressure and well noted on the paperwork. My sister ended up getting a few critical repairs done. They were able to accommodate her same day before an across country trip the next day.
Schedule an Appointment with Tuffy Auto Service Center - Acorn Lane
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (847) 558-6951
Need an appointment for today? Call the shop directly at (847) 558-6951
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
88
Tools & Equipment
93
Customer Service
88
Customer Amenities
98
The Tuffy Auto Service Center located in Lake In The Hills has been serving the local community since back in 1987. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “accommodating”, “honest”, “excellent”, and “helpful”. A local shuttle service, rental & loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
COMPLETE AUTOMOTIVE MECHANICAL REPAIRS! We perform alignments, brakes, tune ups, check engine light diagnostics, suspension repairs, exhaust repairs, custom exhaust, suspension lifts, suspension lowering, Air conditioning, heating, cooling systems, and more! Give us a call @ (847) 854-9850 and hour professionals can help you with any repairs you may require!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Tuffy Auto Service Center - Acorn Lane
Schedule an Appointment with Tuffy Auto Service Center - Acorn Lane
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (847) 558-6951
Need an appointment for today? Call the shop directly at (847) 558-6951
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.