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Tuffy Auto Service Center - Acorn Lane

RepairPal Certified Shop in Lake in the Hills

Tuffy Auto Service Center - Acorn Lane

154 Verified Reviews
(847) 558-6951
59 W Acorn Lane
Lake in the Hills, IL 60156 USA
"Excellent customer service provided in a timely manner."
— Vicki, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 6:00pm
S
7:30am to 4:00pm
Auto Repair Experience
  • Ronald Byrd, Owner
  • Established 1987
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 29 Years of Car Repair Experience
Tuffy Auto Service Center - Acorn Lane Reviews
154 Ratings
Displaying 1 - 15 of 147reviews
George
04/22/19
Verified Customer
Excellent
Patrick
04/12/19
Verified Customer
Made a routine service a few days out and was able to get in and get out. They pointed out a few items.
Tom
04/05/19
Verified Customer
Fine service.
Felipe
03/12/19
Verified Customer
The Staff is friendly & very knowledgeable. They explain in detail what & which repairs should be taken care of 1st. Everyone I've shared with has Thanked me for the referral.
Ilana
03/08/19
Verified Customer
Expensive but brakes seem to be done well.
Adam
03/01/19
Verified Customer
Great staff, friendly
Karen
02/14/19
Verified Customer
Staff was great. Thank you for doing a great job.
Susan
01/08/19
Verified Customer
Everyone there is friendly & helpful. Would definitely recommend to friends or family.
Roger
01/04/19
Verified Customer
Repaired my car quicker than expected.
Joe
12/14/18
Verified Customer
Professional staff, high quality of work by a certified employees. Reasonably priced and timely service. Trustworthy. Highly recommend this business to anyone.
Melissa
12/10/18
Verified Customer
This was a return visit and work was completed on time and everyone was friendly and professional. Will recommend.
Randy
12/17/18
Verified Customer
Had a $19.99 coupon but got bait and switched to a $38 charge and then not all the work was done. Needed to return for more waiting.
Randy
12/16/18
Verified Customer
The wait was short and easy. No hard upsell on the other maintenance suggested for my vehicle, just the suggesting. Overall great value
John
12/09/18
Verified Customer
Nice person
Jessica
11/26/18
Verified Customer
Very friendly. Informative and straight forward.
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
88
Tools & Equipment
93
Customer Service
88
Customer Amenities
98
The Tuffy Auto Service Center located in Lake In The Hills has been serving the local community since back in 1987. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “accommodating”, “honest”, “excellent”, and “helpful”. A local shuttle service, rental & loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
COMPLETE AUTOMOTIVE MECHANICAL REPAIRS! We perform alignments, brakes, tune ups, check engine light diagnostics, suspension repairs, exhaust repairs, custom exhaust, suspension lifts, suspension lowering, Air conditioning, heating, cooling systems, and more! Give us a call @ (847) 854-9850 and hour professionals can help you with any repairs you may require!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Tuffy Auto Service Center - Acorn Lane
Would recommend to a friend
90%
Car was ready when promised
96%
Did not feel sales pressure
90%
Car was fixed correctly the first time
98%
Customer was treated respectfully
99%
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