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Quality Motors

RepairPal Certified Shop in Laguna Niguel

Quality Motors

52 Verified Reviews
(949) 313-2729
27912 Forbes Rd
B
Laguna Niguel, CA 92677 USA
"Just had a great experience at Quality Motors. I would recommend them to others who need a trustful and competent Mechanic."
— David, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • John Isch, Manager
  • Established 1980
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 49 Years of Car Repair Experience
Quality Motors Reviews
52 Ratings
Displaying 1 - 15 of 52reviews
Julie
04/17/19
Verified Customer
Very friendly staff and has customers' best interest st heart.
Louise
04/01/19
Verified Customer
I always have a positive experience. Everyone is friendly and professional.
Marcus
04/18/19
Verified Customer
Staff is knowledgeable and professional. Repair work was quoted and fixed right the first time. The inspection was better than the dealer. Highly recommend.
Kyle
05/05/19
Verified Customer
Very prompt and informative!
Sherry
04/14/19
Verified Customer
John is an exceptionally good customer service representative. I always feel well taken care of.
Ian
03/20/19
Verified Customer
John was very professional and helpful. 2nd time using Quality Motors versus the BMW Dealership. It is closer to my home /work, important to me the same quality of work as dealer which does seem to be the case. Thank you, I will keep coming back.
Odile
03/17/19
Verified Customer
My very favorite shop!!!! Been going there for a very long time! Highly recommend.
Paul
06/04/19
Verified Customer
Have used QM for over 30 years...always excellent
Sandra
05/14/19
Verified Customer
Fabulous customer service
Phill
08/13/19
Verified Customer
Very helpful and knowledgeable. Repairs done in timely manner
David
07/31/19
Verified Customer
More than fair, explained and fixed. I'm not excited to need an auto repair shop. But I don t feel bad calling quality Motors when I need them
Malcolm
05/15/19
Verified Customer
Took my car in for a leak, Quality motors found that it wascovered under warrantee, so just cost the diagnosis fee. Problem fixed and returned on time. Very friendly service.
Bob
04/17/19
Verified Customer
They guys genuinely care about repairing your car right and with a level of class (without pretentiousness) not usually seen in the auto repair world... - Thanks
John
06/12/19
Verified Customer
Someone stole my stash of quarters for parking. It's a small amount of money and I did not raise it with management, but I will never return to your shop.
David
04/08/19
Verified Customer
Just had a great experience at Quality Motors. I would recommend them to others who need a trustful and competent Mechanic.
RepairPal Scorecard
96
Overall Quality Score
24-month / 24,000-mile warranty
Technical Ability
98
Tools & Equipment
98
Customer Service
95
Customer Amenities
93
Quality Motors was established way back in 1980 and has been proudly serving Laguna Niguel and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “professional”, “friendly”, “knowledgeable”, “awesome”, and "fabulous". A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Established in 1980, Quality Motors is the oldest and most trusted independent Mercedes Benz – BMW – Mini Cooper – Audi / Volkswagen repair facility in South Orange County. We offer Factory Scheduled Service, maintenance and repairs for all systems of your vehicle. We utilize the latest diagnostic and repair equipment and install genuine replacement parts. All services and repairs performed by Quality Motors will maintain your car’s factory and extended warranties. Bringing your car / SUV to Quality Motors will save you time and money, thousands of our customers have made the switch since 1980! All our work is guaranteed for 24 months or 24,000 miles nationwide! We honor most extended service warranties and bill the warranty companies directly.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • State Safety Inspection
  • Timing Belt
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
  • Windshield/Glass
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Ford
  • GMC
  • Honda
  • Infiniti
  • Jaguar
  • Jeep
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Porsche
  • Ram
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
Affiliations
  • ASA
  • Bosch Service Network
Map
Get Directions to Quality Motors
What verified customers have to say about Quality Motors
Would recommend to a friend
97%
Car was ready when promised
100%
Did not feel sales pressure
99%
Car was fixed correctly the first time
100%
Customer was treated respectfully
98%
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