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Precision Tune Auto Care - 028-16

RepairPal Certified Shop in Knoxville

Precision Tune Auto Care - 028-16

264 Verified Reviews
(865) 375-8035
10740 Kingston Pike
Knoxville, TN 37934 USA
"They are kind and explain."
— Janice, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Bryan Harris, Manager
  • Established 2017
  • 3 Auto Repair Mechanics on Staff
  • 49 Years of Car Repair Experience
Precision Tune Auto Care - 028-16 Reviews
264 Ratings
Displaying 1 - 15 of 260reviews
Rodney
05/05/19
Verified Customer
True professionals that handle my auto needs in a timely manner. Thanks
Aaron
05/27/19
Verified Customer
Came in on a Groupon deal for a full synthetic oil change and apparently a free wiper replacement - however, didn't think that the tech would jury-rig my wipers [it's a 2007 Honda Civic and only the blade inserts are supposed to be replaced]. Somehow installed some wiper blades, but looks like they broke off the end part of the original assembly... So now I have to have the whole assembly replaced, as the wiper assemblies that they managed to install [I'm kind of impressed despite the obvious inconvenience/added cost that they managed to get them attached...] do not function properly [they do not contact the window in certain areas, creating a safety issue]. I'm sure they meant well, but they obviously aren't familiar with Honda's windshield wipers. Was a great deal until it wasn't.
Karen
05/23/19
Verified Customer
The work was great. It cost a lot less than Jiffy Lube. I asked if they checked all of the fluids and filters and they said yes. He called me when it was done but I had to ask if the fluids were good and if the filters were good. He had to look. I found out you have to ask separately for the cabin filter to be checked. That is why I gave it a 9.
Keith
05/23/19
Verified Customer
Great shop. The manager is a great guy.
Rowena
05/22/19
Verified Customer
Did a good job.
Jim
05/21/19
Verified Customer
Professional staff and very welcoming. The techs were fast and efficient and very neat and clean. The price was fantastic. It was an extremely satisfing experience. I will absoletely return.
Ryan
05/16/19
Verified Customer
Very fast and fair
Carole
05/14/19
Verified Customer
The staff goes above and beyond. Every person there is friendly and caring and wants to do the best for each customer.
Melissa
05/14/19
Verified Customer
The staff was very nice and knowledgeable.
Bill
05/07/19
Verified Customer
Service was prompt, courteous.
Karen
05/06/19
Verified Customer
Very professional and no hidden fees. My wife and I were in and out in no time!
Brad
05/07/19
Verified Customer
Great service
Joe
05/05/19
Verified Customer
The work was performed very quickly. The staff was very professional, but still very friendly. Will go back again.
Gina
05/02/19
Verified Customer
They were very courteous and prompt on getting my car done in a very timely fashion.
Ann
04/23/19
Verified Customer
I take my Honda CR-V to Precision Tune because they are professional, don't try to up-sell me things I don't need, and are friendly. They do let me know of any concerns that I need to be aware of. I highly recommend them!
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
97
Customer Service
92
Customer Amenities
95
The Knoxville location of Precision Tune Auto Care has been serving the local community since 2017. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “trustworthy”, “awesome”, “great”, and “wonderful”. This location features a team of automotive professionals whose experience and commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, to state smog and safety inspections, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, Saturday business hours,  and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
Map
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What verified customers have to say about Precision Tune Auto Care - 028-16
Would recommend to a friend
93%
Car was ready when promised
99%
Did not feel sales pressure
98%
Car was fixed correctly the first time
96%
Customer was treated respectfully
96%
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