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Precision Tune Auto Care - 028-11

RepairPal Certified Shop in Knoxville

Precision Tune Auto Care - 028-11

141 Verified Reviews
(865) 270-5197
5715 Kingston Pike
Knoxville, TN 37919 USA
"Everything was great!"
— Rodney, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
7:00am to 4:00pm
Auto Repair Experience
  • James Pendergrass, Manager
  • Established 2017
  • 2 Auto Repair Mechanics on Staff
  • 18 Years of Car Repair Experience
Precision Tune Auto Care - 028-11 Reviews
141 Ratings
Displaying 1 - 15 of 138reviews
Mark
05/29/19
Verified Customer
I felt that over the phone I was made to feel that what I was explaining was wrong, instead of just listening to what I had to say. However, their service was speedy and friendly once inside the store.
Dom
05/24/19
Verified Customer
Great customer service
John
05/17/19
Verified Customer
Nice guy, fast and well priced
Megan
05/05/19
Verified Customer
I walked in without an appointment needing an oil change and was helped immediately. My car was serviced within 45 minutes and I was on my way. Friendly and convenient!
Taylor
05/03/19
Verified Customer
I dealt with the store manager and everything went great. It was a Saturday and they were pretty busy but my car was done right on time even though I just walked in. He didn t push me on any unnecessary work, but did make notes on my paperwork of what I needed to get done in the near future. Will be back!
Joel
04/26/19
Verified Customer
It was good
Rebecca
04/23/19
Verified Customer
Great, fast and fair service
Megan
04/21/19
Verified Customer
Jim got me right in for an oil change. He was very nice and made me feel like they truly cared about my well being and safety. I did not feel pressured into paying more than necessary.
Afton
04/21/19
Verified Customer
I was extremely pleased with the Customer Service!!! I would recommend them on that reason alone as that is so rare these days! The quality of work was excellent as well! I will absolutely use them in the future!
Richard
04/18/19
Verified Customer
Excellent service.
Keelie
04/16/19
Verified Customer
I was very pleased with service and price!
Abbie
04/09/19
Verified Customer
Great experience nice people!
Christopher
04/05/19
Verified Customer
They were straight forward with what needed to be done and also seemed to care and understand my point of view.
Deanna
04/10/19
Verified Customer
The staff was great but the only reason I took my vehicle there was because my mechanic doesn't do alignments. I've worked with the same mechanic for over 2 years and he's worked on the car I brought in since I got it and the stuff they found wrong at precision my mechanic states none of it is wrong.
Susannah
04/07/19
Verified Customer
I came in for an alignment. The technician was in a visibly bad mood. He overcorrected the alignment. A day later, when backing out of space, there was a loud pop. The alignment was then extremely out in the opposite direction from before. I took it somewhere else and had it repaired because I didn't want the same tech to work on it again.
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
87
Tools & Equipment
100
Customer Service
92
Customer Amenities
88
The Knoxville - Bearden location of Precision Tune Auto Care has been serving the local community since 2017. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs. to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “courteous”, “helpful”, “professional”, and “trustworthy”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
Map
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What verified customers have to say about Precision Tune Auto Care - 028-11
Would recommend to a friend
91%
Car was ready when promised
99%
Did not feel sales pressure
94%
Car was fixed correctly the first time
92%
Customer was treated respectfully
97%
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