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Honest-1 Auto Care - Farragut

RepairPal Certified Shop in Knoxville

Honest-1 Auto Care - Farragut

151 Verified Reviews
(865) 351-6824
150 N Campbell Station Rd
Knoxville, TN 37934 USA
"We moved from another state. We needed to do service to our cars ... we tried Honest - 1 and we loved it. Very happy with the excellent service. Totally recommended :)"
— Claudia, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
7:00am to 5:00pm
Auto Repair Experience
  • Eric Vancleve, Owner
  • Established 2018
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 25 Years of Car Repair Experience
Honest-1 Auto Care - Farragut Reviews
151 Ratings
Displaying 1 - 15 of 146reviews
Brian
05/28/19
Verified Customer
Thorough, full-service oil change and tire rotation.
Jim
05/29/19
Verified Customer
So far, so good. Just an OC/TR but the staff was friendly, courteous and helpful
Tim
05/22/19
Verified Customer
Honesty was what was lacking. I was referred by discount tire for alignment. They supposedly did the alignment but car pulls to right as much as it did before. The alignment was not corrected. They also told me my differential was completely shot and needed to be replaced ASAP. Three of their mechanics all stood there saying the same thing. I asked about cost and the approx amount they told to me was $1500 if I found a used part. I took it to my normal honest mechanic and all it needed was oil. The differential was in very good shape. Needless to say, Honest-1 will not see my car again.
Joe
05/19/19
Verified Customer
Very prompt service and excellent work.
James
05/13/19
Verified Customer
I had a four wheel alignment done there and they were fast and courteous.
Kelly
05/13/19
Verified Customer
Will return
April
05/08/19
Verified Customer
Took car to have inspected for possible brakes/rotors replacement. They called giving me an estimate of nearly $500 just to replace the rear brakes/rotors alone! I asked them to put it back together because we would need to come back later to have service done because I didn t budge that much for a brake job. My wife showed up to pick the car up and they charged her $50 just to inspect the brakes! Your website has a coupon for free brake inspection! Why are you charging me $50 to visually inspect the brakes?! I would like my $50 refunded. I have receipts showing this payment if needed for proof. If this is not made right I surely will not be back to use your services. I also had the car inspected by the dealership and they said the brakes/rotors were just fine. I have that printout as well.
Tim
04/30/19
Verified Customer
They were clear on the work that was to be performed, did what they said they would do and completed the work in a timely manner.
Candy
04/25/19
Verified Customer
Very professional, very courteous.
Jennifer
04/24/19
Verified Customer
Staff was very friendly, efficient and helpful.
Allen
04/23/19
Verified Customer
Good service.
Alfie
04/18/19
Verified Customer
We have always been welcomed, we have had our vehicles serviced since first opening of location. We have switched many brands of vehicles and all have been taken care of with a warm welcome and great service.
Allie
04/12/19
Verified Customer
Awesome staff! My car was finished same day
Becky
04/15/19
Verified Customer
Everyone was very nice and helpful. This is my second time here, and I've been very happy both times. I'll be back!
Kyle
04/10/19
Verified Customer
Eric was great!
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
93
Tools & Equipment
97
Customer Service
93
Customer Amenities
95
Honest-1 Auto Care of Farragut was established in 2018 During this time they have developed a loyal following of satisfied customers who described this shop to us as "efficient”, “honest”, “awesome”, “professional” and "amazing". This location features an experienced and well-trained team of ASE certified automotive technicians. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental & vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Honest-1: Your Knoxville Auto Repair Specialists Honest-1, the home of Eco-Friendly Auto Care®, is the nation's only auto care chain to pass our Evironmentally Sustainable Actions (ESA) quality check. We offer a full range of automotive service and repairs. Along with providing the best service, Honest-1 wants to ensure our customers are thoroughly educated on the systems and services necessary to keep their vehicles in the best running condition possible. If you have had your car serviced at Honest-1 Auto Care please fill out our customer survey. Select an individual service to find more information about the service and how these services affect your vehicle's maintenance and the impact they have on our environment. Why Choose Us? Fast, Prompt Service Highly Experienced Friendly, Honest Service Eco Friendly Auto Care Financing Available We have financing available for up to 6 months the same as cash. All that you need to do is fill out an application when you are in the shop and we will processes it immediately. Ask about our other financing options and we will gladly explain the process.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Honest-1 Auto Care - Farragut
Would recommend to a friend
90%
Car was ready when promised
92%
Did not feel sales pressure
95%
Car was fixed correctly the first time
90%
Customer was treated respectfully
96%
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