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Christian Brothers Automotive - Knoxville

RepairPal Certified Shop in Knoxville

Christian Brothers Automotive - Knoxville

184 Verified Reviews
(865) 401-8030
10406 Kingston Pike
Knoxville, TN 37922 USA
"They have excellent service. They did what they said they would do."
— Bill, a Verified Customer
Hours
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Cory Beilharz, Owner
  • Established 2014
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 35 Years of Car Repair Experience
Christian Brothers Automotive - Knoxville Reviews
184 Ratings
Displaying 1 - 15 of 183reviews
01/12/17
Most recent was poor phone behavior, that resulted in me going to a different repair shop. The previous time was told unnecessary repairs that would have been very costly and I am so happy I had it towed out.
01/22/17
Great customer service experience, although the issue I had still remains (noisy alternator). The customers service technician explained the reason why and what should be done in case the noise continues, I just wish it could have been corrected the first time. Despite that, it was a positive experience and I would recommend CBA for other auto repair needs.
01/23/17
Great as usual.
01/09/17
Keith was very helpful in getting us the correct repairs, was able to work around our schedule and gave us periodic reminders. Price is fair compared to other repair shops but you guys were able to get it done faster than the other repairshops.
01/08/17
My experience at Christian Brothers Automotive was wonderful. It is rare to experience such phenomenal customer service, so I like to brag on the businesses that exceed my expectations. To start, the staff is always very friendly (particularly Justin and Keith when I've checked my vehicle in) and I've always felt that they were truly listening to what I had to say. I didn't feel as though I was 'shrugged off' either of the times I've taken my car there and explained what I was concerned about. I dropped my car off on a weekday afternoon so my husband was working at the time. I had planned on ordering an Uber driver to pick me up and take me back to my West Knoxville home. When I told them this, I was informed that they provide a shuttle service and would be happy to take me home. The owner himself (Cory) drove me home and was very polite. I am always VERY encouraged to see a strong management/owner presence such as this, indicating that the 'boss' does not feel as though he/she is above everyday employee tasks. Throughout the process of them fixing my car, Justin called me several times to give me updates and thoroughly explain what was going on and why they were suggesting the repairs that they were. I never felt like they were trying to sell me on unnecessary work. When my husband and I went to pick up the car, Justin again went through all of the repairs they did and why they did them so that my husband could be informed as well. Several days later we received a hand-written 'thank you' card in the mail from the owner, in addition to a $20.00 gift card to a local restaurant. I was very impressed. Gestures like that go a long way with me. I will continue giving Christian Brothers Automotive my business and I will definitely share my experience with others.
01/16/17
Excellent service. Wonderful lobby and atmosphere.
01/11/17
Always have a good experience with you all....
01/10/17
I had a great experience. I had received a defective alternator fro Advance Auto. Keith was able to work with Advance and get it switched out and installed for me without me going through the hassle myself. Keith is the man!
01/11/17
From start to finish, I was extremely impressed and pleased with the service I received. Keith & Justin kept me informed via text messages with the progress of the repairs each step of the way. The work was completed when promised, the price was what was quoted, and my vehicle has truly never run better. Having car trouble is never fun, but Christian Brothers made it as painless as possible.
01/08/17
I am 100% satisfied with the repairs and the employees were respectful
01/04/17
You performed services I asked for and gave me an estimate of what needed to be done to fix problems with the car.
12/18/16
This is the only shop I will use. I recommend them every chance I get.
12/28/16
Work and repairs were explained clearly in terms I could understand. The price was fair and my van was delivered at the time antic
12/18/16
I was treated with respect and felt comfortable with the decisions that were made.
12/26/16
I can trust them to be honest with me.
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
90
Customer Service
92
Customer Amenities
97
Christian Brothers Automotive is a full service automotive repair facility that focuses on providing quality maintenance and repair services for your modern vehicle. This RepairPal Certified location was established in 2014 and has been providing quality customer friendly automotive services to the local community. This team was described as "friendly", "trustworthy", "reasonably priced", and "professional" by there most recent customers. Not only is this team focused on the level of service they provide, they also take the time to ensure they are up to date on the latest technologies by attending ongoing training. This training enables them to offer repairs that range from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as all of your scheduled maintenance needs. The work performed at this location is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a very nice waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Christian Brothers Automotive is your neighborhood expert for all auto repairs and services. Our expert, ASE-certified technicians care about every car that visits our shop, and we offer you a complimentary Courtesy Inspection on every visit. No work is ever performed without your permission and you will always be informed about your car in language that’s easy to understand - no technical jargon here! For a car repair experience that’s clean, courteous and caring, choose your neighborhood Christian Brothers Automotive. But don’t take our word for it. Take a look at reviews from real customers at our shop and those around the country. Every visit to Christian Brothers should end in a happy car and a happy customer. Christian Brothers Automotive offers auto repair service and maintenance for every vehicle. Gas or diesel, foreign or domestic, car or truck – no matter the vehicle, we have the expertise and experience to fix it right the first time.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Vehicle Detailing
  • Windshield/Glass
Amenities
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • iATN
Map
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