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Kenneth's Complete Car Care

RepairPal Certified Shop in Kingwood

Kenneth's Complete Car Care

77 Verified Reviews
(281) 393-4598
1900 Northpark Dr
Kingwood, TX 77339 USA
"Professional service and great craftsmanship."
— Shawn, a Verified Customer
Hours
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 6:00pm
S
Closed
Auto Repair Experience
  • Michael Shannon, Manager
  • Established 1976
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 82 Years of Car Repair Experience
Kenneth's Complete Car Care Reviews
77 Ratings
Displaying 1 - 15 of 76reviews
09/25/18
Kenneths inspected, provided an estimate & made repairs all in a timely manner & work was completed on time. They are always professional & pricing for repairs, fair. We are very happy w/the work performed on our vehicle & highly recommend Kenneths!
08/28/18
First time customer; really pleased with the atmosphere of the place, friendly reception and confidence that my problem would be fixed properly.
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

Thanks David

08/22/18
This was a good experience, I will continue to bring in my vehicle for service.
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

That's what we strive for, thanks!

08/24/18
as walk- in first time customer
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

Hi Sam, give me a call regarding the zero stars, I'd like to discuss and resolve any issues.

Thanks,
Mike Shannon

08/08/18
Good communication and quality work. They even took the time to push out a dent in the bumper that I had not asked to be fixed. Kenneth's is still the best.
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

Thank you sir

08/01/18
As always awsome
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

Thanks!

08/01/18
All in all I wouldn't trust anyone else to repair my vehicle.
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

Thanks Halbert, it's been a lot of years!

07/31/18
I was pleased with the eventual repair but surprised when several days went by and I was not contacted about the status/eval. I actually had to call and the tech said they might need a couple more days to test.
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

Glad you were pleased with the repair, sorry about the update issue.

07/23/18
You guys are always friendly and professional. Thanks
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

Thank you sir

07/18/18
Good job.
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

Thanks!

07/12/18
This is a complicated issue. The car was not fixed on the first, second or even third time. My first clue should have been that they had to buy a tool just to work on it. Each time, something new kept breaking. Mike did his best to get everything up to snuff, but it took far too long to fix everything and the sense of urgency did not seem to be there. Follow up calls were not made (basically every time I called, he was JUST about to call). We were not a priority. In the end, it would have been better for us to go to the dealership. First, we would have gotten a loaner if it did end up taking that long. Second, it would have been fixed the first time. Mike did as well as could be expected, I am sure it was a difficult situation from their end, but honestly, that is not my issue. They basically had my car for the better part of a month for a job they initially promised within 2 days. Multiple parts were replaced. I do not think they have enough experience with this type of vehicle and I do not think they should be working on them at all.
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

This was certainly a difficult situation to say the least, capped off by a "low coolant" warning lamp with a mind of it's own. Definitely trying on both sides of the counter but I'm glad we got it straightened out and thank you for the 3 1/2 stars.

Regards,
Mike Shannon

07/05/18
It took a bit longer than expected and when I picked up the car there was still a problem. It was fixed pretty quickly, but I did have to wait for the final repair to be done.
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

Sorry about the delay Sam and thank you for the review.

07/02/18
Great service
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

We appreciate the kind words

06/04/18
When I had intermittent issues with my a/c fan, Gary told me when it stopped working again to bring it right in & it would be taken care of. When I did bring it in without much notice, Jared got the necessary part ordered, had it installed & got me on my way again within a hour at no charge. I got the same excellent service this time that I get each & every time I bring a vehicle to Kenneths. I have & will continue to recommend Kenneths to anyone!
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

Thanks Kathy, we appreciate your business!

06/14/18
Took my wife car there twice and they did excel
Reply from Kenneth's Complete Car Care
by Kenneths Complete Car Care, September 05, 2018

Thanks Felix

Schedule an Appointment with Kenneth's Complete Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (281) 393-4598
Need an appointment for today? Call the shop directly at (281) 393-4598
RepairPal Scorecard
89
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
89
Tools & Equipment
97
Customer Service
88
Customer Amenities
93
Kenneth's Complete Car Care was established in 1976 and has been providing Kingwood and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a very experienced team with an excellent mix of ongoing training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “great”, “professional”, “honest”, “dependable”, and “awesome”. A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
In 1976, Kenneth Majeski started Kenneth’s Car Center to give the community trustworthy repairs and service that treats customers like family. All these decades later, and we still hold true to those same values, though we’ve grown quite a bit. We opened with a three-bay shop, and we now have over 40 bays to service it all. Come by for any and all mechanical work from our trained, ASE Certified technicians, or for precise collision repairs that will be handled professionally and promptly the first time. With our eco-friendly business practices, free local shuttle service, and personalized care, you can count on an experience that puts you, your car, and our environment first.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Kenneth's Complete Car Care
Schedule an Appointment with Kenneth's Complete Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (281) 393-4598
Need an appointment for today? Call the shop directly at (281) 393-4598
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