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Kenneth's Complete Car Care

RepairPal Certified Shop
Kenneth's Complete Car Care
60 Verified Reviews
Kenneth's Complete Car Care
60 Verified Reviews
(281) 612-7885
1900 Northpark Dr
Kingwood, TX 77339 USA
Hours
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 6:00pm
S
Closed
Auto Repair Experience
  • Michael Shannon, Manager
  • Established 1976
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 82 Years of Car Repair Experience

Kenneth's Complete Car Care Reviews
(60 Ratings)
5
(33)
4
(15)
3
(5)
2
(1)
1
(6)
Displaying 1 - 5 of 60 reviews
05/08/17

I had been a customer for at least 5 years or more. I had an oil leak through 3 oil changes spaced out between 9 months.They charged me $1,989.00 for a fan assembly that rattles and vibrates so loud it hurts my ears. I can't drive over 50 mph for too long. I was charged for 3 coolant flushes within the $1,989 transaction. Mike said "Europen cars are so difficult to work on. We had your car tilted up on racks to get bubbles out of the coolant. We had to call another mechanic who works on Volkswagens to figure out the problem. He suggested the fan assembly. We worked on other customers cars first since we became so frustrated with yours." Then they asked me to please return the rental car first thing in the morning so to not accrue more charges. I arrived right when they opened, apparently before some late arriving employees. I had to wait on the late arrivals to cash out my bill. They then charged my card before showing me an itemized list of the charges. Then they misplaced my keys and randomly started holding up other customers keys asking "are these yours, are these, what about these?" They had to shuttle me back to work promising to deliver my vehicle once they locate my keys. It was delivered several hours later. I will never go back.

05/15/17

Terrible experience. I brought my wife's car along with a very specific diagnosis of the problem (vehicle codes and all). I asked if they did a step by step troubleshooting process and they said they did. Except, they did step 1 and 3 more steps after they found the problem on step 1. Then they tried to charge me $60 for a gas cap that retails for $30. Also, they didn't even fix the problem. My wife's car still has the problem and I'm out $200. I will never give this company my business again.

05/24/17

Really did not get the impression they appreciated my business like I have been made to feel at other shops. Could have been that they were awfully busy and maybe a bit understaffed.

05/25/17

Excellent.

06/01/17

Repairs done timely and accurately.

Schedule an Appointment with
Kenneth's Complete Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (281) 612-7885(281) 612-7885

RepairPal Scorecard
89
Overall Quality Score

12
month
Nationwide
warranty
12
month
Local
warranty
Technical Ability
89
Tools & Equipment
97
Customer Service
88
Customer Amenities
93

Kenneth's Complete Car Care was established in 1976 and has been providing Kingwood and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a very experienced team with an excellent mix of ongoing training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “great”, “professional”, “honest”, “dependable”, and “awesome”. A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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Schedule an Appointment with
Kenneth's Complete Car Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (281) 612-7885(281) 612-7885
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