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Phil's Service

RepairPal Certified Shop in Killeen

Phil's Service

80 Verified Reviews
(254) 781-3482
503 South 2nd St
Killeen, TX 76541 USA
"They have done good work for me, they are very polite and respectful."
— Abe, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Ron Phillips, Owner
  • Established 2013
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 27 Years of Car Repair Experience
Phil's Service Reviews
80 Ratings
Displaying 1 - 15 of 78reviews
James
01/10/19
Verified Customer
Reeva and the team worked so hard to help us after another repair shop caused major damage. They advocated for us and showed evidence of the issues, absolutely above and beyond. They have won us over, and will be recommended for everyone that asks me where to get repair work.
Rolando
12/18/18
Verified Customer
The Staff was very professional and people friendly. The shop was adequately maintained. The work performed was very good and my vehicle was available when quoted.
Jim
12/18/18
Verified Customer
Always honest and forthcoming
Joyce
12/18/18
Verified Customer
They always take good care of my cars whenever I'm there. My go-to's are Miss Reeva and Joe. Thank you guys for always helping me! Y'all are the best!
Len
10/30/18
Verified Customer
Finally found a shop that correctly diagnosed and fixed a very expensive problem. Great work by the technician.
Gwendolyn
10/05/18
Verified Customer
I am very impressed with the courtesy and professionalism that was extended towards me and have told friends and family members to come to your establishment. Thanks again..
Kim
08/24/18
Verified Customer
I had no issues using my coupon. Wait time was decent. Receptionist was a little rude, it's always better to be greeted and talked to more pleasant.
Ai
08/18/18
Verified Customer
Everyone was attentive and we are very satisfied
Dwayne
08/03/18
Verified Customer
Great visit as always. However, an old comment from my last visit was evidently left on my invoice that said I needed an new air filter. The tech did not mention my need for the filter. He also did not mention the need I already knew I had for new wiper blades. So I was surprised he didn t mention that. So seeing the filter comment on the invoice and knowing I needed blades, I stopped by the parts store and bought myself blades and a filter to change myself as I usually do. When I removed the old air filter I see that it is very clean and had the deja vu moment of recalling I had just done this after my last oil change on the recommendation of the All-Tune tech. So I guess the old comments from the previous invoice were not cleared and the blades were not noticed. Overall I consider this a minor oversight that is understandable as the front desk was covering down while one of the writers was on vacation. But it is important to me that the recommendations on the invoice be accurate because I do read and try to head them if I can possibly afford it at the time.
Jose
06/27/18
Verified Customer
My car was supposed to be ready between Saturday and Monday and it wasn't ready till Wednesday, they left my shift knob crucked, which I can fix my self because it needs to be taken apart but I can't be without a car for more than a day, the price was high in my opinion, because the parts used where literally half price online than what the shop wanted for them, and I mean OEM parts, no aftermarket, the only reason I decided to get them through you guys is to keep the warranty, I love the customer service reps you guys have.
Irvin
05/09/18
Verified Customer
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Raven
04/25/18
Verified Customer
Excellent customer service. I always feel at ease when I bring my car in.
Roshonda
04/24/18
Verified Customer
Very professional
Marcus
04/21/18
Verified Customer
I went in requested what I wanted. They were exceptionally kind and gracious with me, they gave me the courtesy to call me with updates regarding my vehicle.
Rick
04/13/18
Verified Customer
Very friendly and professional
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
89
Tools & Equipment
90
Customer Service
95
Customer Amenities
95
All Tune and Lube of Killeen has been serving the community since 2012. During this time they have been working hard to develop a loyal following of satisfied customers who have described this shop to us as: "friendly”, “helpful”, “professional”, “knowledgeable” and "honest". This location features a team of automotive technicians whose commitment to ongoing training and ASE Certifications ranks with the best (2 ASE certified masters are on staff). An investment in tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
"Welcome To All Tune and Lube Killeen! We may be the new kid on the block but we’re not new to the auto repair industry. You can count on our certified professionals for quality workmanship, personalized services and competitive prices. We proudly service immediate auto repair needs at our conveniently located shop with ten bays, state of the art equipment and a secure fenced in area for car storage. No appointment necessary, we hear you coming! Killeen's only ASE Blue Seal Service Center! To keep your vehicle running properly at all times, we offer a number of services in the Killeen, TX 76541 area that are carried out by our certified, expert auto service and repair technicians who have years of experience performing everything from oil changes to a complete engine overhaul. You can always give us a call!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Early Bird Dropoff
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Phil's Service
What verified customers have to say about Phil's Service
Would recommend to a friend
85%
Car was ready when promised
90%
Did not feel sales pressure
93%
Car was fixed correctly the first time
95%
Customer was treated respectfully
93%
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