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Big Rick's Auto Care

RepairPal Certified Shop in Killeen

Big Rick's Auto Care

36 Verified Reviews
(254) 638-3296
505 S Twin Creek Dr
Killeen, TX 76543 USA
"He did what he said he would and it was ready when he said it would be."
— Jerald, a Verified Customer
Hours
Su
Closed
M-F
7:30am to 5:30pm
S
7:30am to 2:00pm
Auto Repair Experience
  • Ricky Prado, Manager
  • Established 1989
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 42 Years of Car Repair Experience
Big Rick's Auto Care Reviews
36 Ratings
Displaying 1 - 15 of 36reviews
Michelle
10/13/18
Verified Customer
Rick has a wonderful crew. Its the only place I trust to look at my car.
Steve
09/13/18
Verified Customer
Always great service.
Marca
08/21/18
Verified Customer
Very good service.
Kim
08/18/18
Verified Customer
Fair price. Trust mechanics much. Keep up what you do.
Maceia
08/08/18
Verified Customer
Friendly and well maintained.
Chase
07/23/18
Verified Customer
Been going to this shop for years. Best service ever!
Marvin
07/19/18
Verified Customer
Pleased with the work and the service.
Crandall
07/16/18
Verified Customer
Great job! I was over quoted by PepBoys and the Ford House! I m bringing y all some business ! I promise!
Jessica
06/18/18
Verified Customer
I did have a valve replaced that was suggested to be to do before it breaks, as it was not her broken. I didn t feel pressured to say yes to replacing it.
Josh
06/09/18
Verified Customer
Ricky was very helpful and knowledgeable. He knocked my ball joints out really quick and explained everything he had to do. Y'all should give him a raise.
Debra
06/08/18
Verified Customer
Very clean, professional and courteous. I would come back to this shop and would recommend it to others
Frank
06/05/18
Verified Customer
My check engine light came on and the shop was very helpful with diagnosis, and got me back on the road. Will return to shop to make complete repair on my truck.
Harold
05/18/18
Verified Customer
Good work at Ricks shop.
Brian
05/12/18
Verified Customer
thanks a lot, ill for sure be back
Pat
11/22/16
Verified Customer
Rick always does good work and stands behind.
Schedule an Appointment with Big Rick's Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (254) 638-3296
Need an appointment for today? Call the shop directly at (254) 638-3296
RepairPal Scorecard
90
Overall Quality Score
Group 5 Created with Sketch.
12-month / 12,000-mile warranty
Technical Ability
97
Tools & Equipment
83
Customer Service
95
Customer Amenities
93
Big Rick's Auto Care is a two person operation that was established in 1989. Over the years Big Rick's Auto Care has established a reputation for providing service that is professional, reasonable, honest, and timely. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 12-month / 12,000-mile warranty for your peace of mind.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Shuttle
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Big Rick's Auto Care
Schedule an Appointment with Big Rick's Auto Care
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (254) 638-3296
Need an appointment for today? Call the shop directly at (254) 638-3296
What verified customers have to say about Big Rick's Auto Care
Would recommend to a friend
100%
Did not feel sales pressure
94%
Car was fixed correctly the first time
94%
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