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Phil's Service

RepairPal Certified Shop in Killeen

Phil's Service

76 Verified Reviews
(254) 781-3482
503 South 2nd St
Killeen, TX 76541 USA
"They have done good work for me, they are very polite and respectful."
— Abe, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm
Auto Repair Experience
  • Ron Phillips, Owner
  • Established 2013
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 27 Years of Car Repair Experience
Phil's Service Reviews
76 Ratings
Displaying 1 - 15 of 74reviews
Len
10/30/18
Verified Customer
Finally found a shop that correctly diagnosed and fixed a very expensive problem. Great work by the technician.
Gwendolyn
10/05/18
Verified Customer
I am very impressed with the courtesy and professionalism that was extended towards me and have told friends and family members to come to your establishment. Thanks again..
Kim
08/24/18
Verified Customer
I had no issues using my coupon. Wait time was decent. Receptionist was a little rude, it's always better to be greeted and talked to more pleasant.
Ai
08/18/18
Verified Customer
Everyone was attentive and we are very satisfied
Dwayne
08/03/18
Verified Customer
Great visit as always. However, an old comment from my last visit was evidently left on my invoice that said I needed an new air filter. The tech did not mention my need for the filter. He also did not mention the need I already knew I had for new wiper blades. So I was surprised he didn t mention that. So seeing the filter comment on the invoice and knowing I needed blades, I stopped by the parts store and bought myself blades and a filter to change myself as I usually do. When I removed the old air filter I see that it is very clean and had the deja vu moment of recalling I had just done this after my last oil change on the recommendation of the All-Tune tech. So I guess the old comments from the previous invoice were not cleared and the blades were not noticed. Overall I consider this a minor oversight that is understandable as the front desk was covering down while one of the writers was on vacation. But it is important to me that the recommendations on the invoice be accurate because I do read and try to head them if I can possibly afford it at the time.
Jose
06/27/18
Verified Customer
My car was supposed to be ready between Saturday and Monday and it wasn't ready till Wednesday, they left my shift knob crucked, which I can fix my self because it needs to be taken apart but I can't be without a car for more than a day, the price was high in my opinion, because the parts used where literally half price online than what the shop wanted for them, and I mean OEM parts, no aftermarket, the only reason I decided to get them through you guys is to keep the warranty, I love the customer service reps you guys have.
Irvin
05/09/18
Verified Customer
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Raven
04/25/18
Verified Customer
Excellent customer service. I always feel at ease when I bring my car in.
Roshonda
04/24/18
Verified Customer
Very professional
Marcus
04/21/18
Verified Customer
I went in requested what I wanted. They were exceptionally kind and gracious with me, they gave me the courtesy to call me with updates regarding my vehicle.
Rick
04/13/18
Verified Customer
Very friendly and professional
Jaime
03/30/18
Verified Customer
I been coming back for any Car needs for the past 10 years.
Christina
03/19/18
Verified Customer
I went in and gave the lady specific instructions to have all the fluids topped off and to have my fuel filter changed out. I went in to have my carrier bearing replaced, and they did that, and did a good job. But my fluids were not topped off and my fuel filter wasn't changed. So when I left the shop, I had to pick up more oil and gear fluid and get my fuel filter replaced elsewhere. The guy Joe was really nice when I picked up my truck and apologized. I would come back again, just next time I don't want to deal with the lady
Rachel
02/24/18
Verified Customer
Great shop awesome people
Damir
02/05/18
Verified Customer
Six hours for labors what they told me. took it somewhere else and it took an hour.
Reply from Phil's Service
by alltuneandlube joe, November 28, 2018

I do apologies for any confusion or misunderstanding that we had on this particular repair sir. The estimate for six hours of time was for the installation of the hydraulic power brake booster, power steering system flush, brake fluid service as well as alternator drive belt replacement. This allotted time was also allowing time for multiple power steering and brake flushes as the fluid in both systems had quite a bit of debris floating in it, as well as part delivery time. With this in mind I am curious as to what these folks at the other shop actually did for your vehicle. I am sorry that we could not perform the repair in a quick enough manner for you; however we like to be completely up front with our customers about labor time estimates for repairs to be done properly. We are not willing to cut corners in order to push a vehicle out faster at the expense of quality. That is why our repairs are back with one of the best national warranties in our area.

Schedule an Appointment with Phil's Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (254) 781-3482
Need an appointment for today? Call the shop directly at (254) 781-3482
RepairPal Scorecard
91
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
89
Tools & Equipment
90
Customer Service
95
Customer Amenities
95
All Tune and Lube of Killeen has been serving the community since 2012. During this time they have been working hard to develop a loyal following of satisfied customers who have described this shop to us as: "friendly”, “helpful”, “professional”, “knowledgeable” and "honest". This location features a team of automotive technicians whose commitment to ongoing training and ASE Certifications ranks with the best (2 ASE certified masters are on staff). An investment in tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
"Welcome To All Tune and Lube Killeen! We may be the new kid on the block but we’re not new to the auto repair industry. You can count on our certified professionals for quality workmanship, personalized services and competitive prices. We proudly service immediate auto repair needs at our conveniently located shop with ten bays, state of the art equipment and a secure fenced in area for car storage. No appointment necessary, we hear you coming! Killeen's only ASE Blue Seal Service Center! To keep your vehicle running properly at all times, we offer a number of services in the Killeen, TX 76541 area that are carried out by our certified, expert auto service and repair technicians who have years of experience performing everything from oil changes to a complete engine overhaul. You can always give us a call!
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
Amenities
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Early Bird Dropoff
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Phil's Service
Schedule an Appointment with Phil's Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (254) 781-3482
Need an appointment for today? Call the shop directly at (254) 781-3482
What verified customers have to say about Phil's Service
Would recommend to a friend
83%
Car was ready when promised
88%
Did not feel sales pressure
91%
Car was fixed correctly the first time
94%
Customer was treated respectfully
91%
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