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Carmine's Import Service

RepairPal Certified Shop in Kernersville

Carmine's Import Service

355 Verified Reviews
(336) 750-6614
318 W Mountain St
Kernersville, NC 27284 USA
"Great knowledge and service."
— Andre, a Verified Customer
Hours
Su
Closed
M-Th
7:30am to 5:30pm
F
7:30am to 5:00pm
S
Closed
Auto Repair Experience
  • Stuart, Service Manager
  • Established 2008
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 61 Years of Car Repair Experience
Carmine's Import Service Reviews
355 Ratings
Displaying 1 - 15 of 342reviews
George
05/21/19
Verified Customer
it was a great experience, real professional shop
Chris
05/16/19
Verified Customer
Great customer service
Cary
05/14/19
Verified Customer
Absolutely appreciate the service I received at Carmines. Stuart and Dillion are very courteous and very informative. This is my #1 auto repair shop. I don't think of anyone else when it comes to taking care on my autos.
Eric
05/09/19
Verified Customer
Stuart helped me with the refurbishing of my 1995 300d. Through the multiple systems (climate, drivetrain, and suspension) they addressed, he gave me options and quoted me well in advance during the whole process. Thank you all, looking forward to another 250,000 miles!
Larry
05/07/19
Verified Customer
Treated with utmost respect.
Dawn
05/09/19
Verified Customer
Excellent feedback from Stuart about the tires. Communication is key at this price point, and Carmine's has become proficient in this area. Thanks, Stuart for all the updates while the car was in the shop. Keep up the good work.
Dennis
05/08/19
Verified Customer
Very nice people and shop. I will return.
Stacey
04/30/19
Verified Customer
Great company.
Robbie
05/01/19
Verified Customer
Excellent experience, very thorough and I also appreciate The ability to have a loaner as I am from out of town.
Robert
04/24/19
Verified Customer
very knowledgeable and professional
Kurtis
04/25/19
Verified Customer
Recently had significant repairs performed and I appreciate the thoroughness and professionalism with which the repairs were completed. Great experience.
Terry
04/24/19
Verified Customer
Really appreciated the review of needed work,advice and practical decisions by Carmine's staff.
Ed
04/11/19
Verified Customer
Staff is friendly and courteous. Service is well-performed.
Joey
04/08/19
Verified Customer
Very professional. Text and email updates a plus.
Lenny
04/02/19
Verified Customer
I am pleased with the service and the attention that I was given and the constant contact about my SUV and what was taking place, I did not have a ride back to my office but they provided it for me and offered to pick me up once the work was completed and offered a loaner should I need one next time I brought my car/ SUV in for service ,
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
91
Customer Amenities
96
Carmine's Import Service is ready to handle all of your European vehicle service and repair needs. They have an excellent staff of experienced, well-trained technicians who have the most up to date diagnostic equipment available. This allows for accurate and efficient diagnoses of just about any problem they come across. After the problem is diagnosed, repairs are completed with confidence and backed with a 3-year/36,000 mile nationwide warranty. This basic warranty can be extended to four years or 50,000 miles (please inquire with the shop for all the details). 
Details
Message From the Shop
Carmine's Import Service can take care of all your service and repair needs from oil changes to major repairs, and you have the confidence of taking your car to a Bosch Authorized Service Center. Our staff includes ASE Certified Master Technicians and ASE Certified Service Consultants. We specialize in European Imports, (BMW Service, Mercedes Service, Audi Service, Porsche Service, Land Rover Service, Range Rover Service, Fiat Service, Jaguar Service, Volvo Service, Volkswagen Service, SMART Service, MINI Service, and Saab Service),however we can take care of all of your car needs no matter the make. At Carmine’s Import Service, our #1 goal is 100% customer satisfaction and we place a lot of emphasis on strong customer service, high quality workmanship and expert advice so that you minimize your maintenance expenses. You may also take advantage of our Night/Early Bird Drop Service Box. We also have shuttle service and loaner cars. 3 YEAR, 36K MILE NATIONWIDE WARRANTY
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Cadillac
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Scion
  • Smart
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • Bosch Service Network
  • ASA
  • TECH-NET
Questions Answered by Carmine's Import Service
2011 Vw Cc Sport Battery And Window Issues? on 2011 Volkswagen CC
We have seen various types of similar problems on VW cars. We would be happy to troubleshoot that problem for you and avoid further issues that you are having. Please contact us at 336-993-5506 or text us at 336-383-1642 and we would be happy to schedule you an appointment. You may drop the car off today and we can give you a shuttle back to work or home too! No problem. Ask for Stuart or Dillon.
Changed Battery Out In 2004 Audi Tt Breaks Are Not Working? on 2004 Audi TT
Please call us to schedule an appointment. We would love to troubleshoot that for you. 336-993-5506
Under Dash Lower Right And Left Sides on 1990 Jaguar XJ6
Our Jaguar Technician knows exactly how to remove the fuel tank and it takes special knowledge and special tools. We would be more then happy to schedule you an appointment to get this vehicle dropped off so that we can get started on this for you. 336-993-5506
Car Will Not Start on 2009 Mercedes-Benz C350
Your car has numerous systems that work together for the car to start. I will take a trained technician and the factory software in order to pinpoint/answer your question, which we have. We will be more then happy to diagnose your issue for you and get you back on the road.
-Carmines Import Service
What Happens If You Get Bad Gas? How Does It Make It Run? on 1993 Mercedes-Benz 400E
A 400e should be ran on bare minimum 93 octane from a top tier fuel station first of all. For example: Shell, Exxon, BP, etc. If you are purchasing fuel anywhere else this can be your first issue. Non-Ethanol would be my preference especially on a rare car like you own. Bad gas or gas that is contaminated with water from too much ethanol concentration or just bad luck can make a vehicle run rough, skip when accelerate, and eventually shut off completely. It can also damage the engine if you do in fact have bad fuel. Of course there are many factors that can contribute to poor runability. I recommend contacting our service department to schedule an appointment and have the vehicle diagnosed before you spend any unnecessary money. They can be reached at 336-993-5506 or info@carminesimport.com. Your can also visit www.carminesimport.com for more information or to schedule an appointment.
Beside The Battery Under The Hood on 2010 Volkswagen Passat
It sounds like the factory ODIS VW diagnostic system was not used along with a certified VW diagnostician to pin point the source of the problem. Unfortunately just a generic trouble code alone will not give anyone a concrete diagnosis. These vehicles are very complicated. We have the necessary VW ODIS diagnostic equipment and along with our Master Certified technicians we would be happy to give you a second opinion. You can schedule an appointment online at http://www.carminesimport.com/contact_our_shop/#schedule-link or give us a call. We would be happy to discuss options and assist with getting the vehicle delivered to our facility. We look forward to working with you - Carmine's Import Service
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What verified customers have to say about Carmine's Import Service
Would recommend to a friend
88%
Car was ready when promised
84%
Did not feel sales pressure
88%
Car was fixed correctly the first time
88%
Customer was treated respectfully
97%
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