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Carmine's Import Service

RepairPal Certified Shop
Carmine's Import Service
300 Verified Reviews
Carmine's Import Service
300 Verified Reviews
(336) 459-3275
318 W Mountain St
Kernersville, NC 27284 USA
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-Th
8:00am to 5:30pm
F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Carmine Cupani, Manager
  • Established 2008
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 61 Years of Car Repair Experience
  • Dillon Saintsing, Service Manager

Carmine's Import Service Reviews
(289 Ratings)
5
(181)
4
(64)
3
(15)
2
(11)
1
(18)
Displaying 1 - 5 of 289 reviews
07/06/18

They know there job. And do it right the first time.

Reply from Carmine's Import Service – by ccupani August 02, 2018

Thank you so much Thaddeus. You are first class sir. We appreciate you choosing us for your BMW service and repair needs. - The Carmine’s Service Team

07/02/18

I asked for the top to be repaired. I was told that it would be $7000.00 to repair so I asked for the top to be put up. I picked up my car it was $400.00 to put top up. I am guessing it took 4 hrs at $100.00 an hr to put top up or 1hr at $400.00 an hr

07/03/18

Although, I found the labour for the repairs, after I paid my bill a bit pricey. Steward did a outstanding job of keeping me informed.
I will repeat business.

07/02/18

First time using Camine's Import Service. Needed a major brake job on an Audi A6. They took excellent care of my car!! Have other issues that I will have them address in the future.

06/26/18

Good experience. Complex issues handled well

Schedule an Appointment with
Carmine's Import Service
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (336) 459-3275(336) 459-3275

RepairPal Scorecard
95
Overall Quality Score

24
month
Nationwide
warranty
36
month
Local
warranty
Technical Ability
95
Tools & Equipment
97
Customer Service
91
Customer Amenities
96

Carmine's Import Service is ready to handle all of your European vehicle service and repair needs. They have an excellent staff of experienced, well-trained technicians who have the most up to date diagnostic equipment available. This allows for accurate and efficient diagnoses of just about any problem they come across. After the problem is diagnosed, repairs are completed with confidence and backed with a 3-year/36,000 mile nationwide warranty. This basic warranty can be extended to four years or 50,000 miles (please inquire with the shop for all the details). 


Details
Message From the Shop

VETERAN OWNER, Carmine's Import Service can take care of all your service and repair needs from oil changes to major repairs, and you have the confidence of taking your car to a Bosch Authorized Service Center.

Our staff includes two ASE Certified Master Technicians. We specialize in European Imports, (BMW Service, Mercedes Service, Audi Service, Porsche Service, Land Rover Service, Range Rover Service, Fiat Service, Jaguar Service, Volvo Service, Volkswagen Service, SMART Service, MINI Service, and Saab Service),however we can take care of all of your car needs no matter the make.

At Carmine’s Import Service, our #1 goal is 100% customer satisfaction and we place a lot of emphasis on strong customer service, high quality workmanship and expert advice so that you minimize your maintenance expenses. You may also take advantage of our Night/Early Bird Drop Service Box. We also have shuttle service and loaner cars. 3 YEAR, 36K MILE NATIONWIDE WARRANTY

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
  • Windshield/Glass
+ More
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Cadillac
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Scion
  • Smart
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ASA
  • ASE Blue Seal
  • Bosch Service Network
Questions Answered by Carmine's Import Service
how to remove 1990 fuel tank
Our Jaguar Technician knows exactly how to remove the fuel tank and it takes special knowledge and special tools. We would be more then happy to schedule you an appointment to get this vehicle dropped off so that we can get started on this for you. 336-993-5506
First time this has happened
Your car has numerous systems that work together for the car to start. I will take a trained technician and the factory software in order to pinpoint/answer your question, which we have. We will be more then happy to diagnose your issue for you and get you back on the road.
-Carmines Import Service
Ideal high or cuts off. Asks like it wants...
A 400e should be ran on bare minimum 93 octane from a top tier fuel station first of all. For example: Shell, Exxon, BP, etc. If you are purchasing fuel anywhere else this can be your first issue. Non-Ethanol would be my preference especially on a rare car like you own. Bad gas or gas that is contaminated with water from too much ethanol concentration or just bad luck can make a vehicle run rough, skip when accelerate, and eventually shut off completely. It can also damage the engine if you do in fact have bad fuel. Of course there are many factors that can contribute to poor runability. I recommend contacting our service department to schedule an appointment and have the vehicle diagnosed before you spend any unnecessary money. They can be reached at 336-993-5506 or info@carminesimport.com. Your can also visit www.carminesimport.com for more information or to schedule an appointment.
I have a 2010 Volkswagen Passat 2.0t an ju...
It sounds like the factory ODIS VW diagnostic system was not used along with a certified VW diagnostician to pin point the source of the problem. Unfortunately just a generic trouble code alone will not give anyone a concrete diagnosis. These vehicles are very complicated. We have the necessary VW ODIS diagnostic equipment and along with our Master Certified technicians we would be happy to give you a second opinion. You can schedule an appointment online at http://www.carminesimport.com/contact_our_shop/#schedule-link or give us a call. We would be happy to discuss options and assist with getting the vehicle delivered to our facility. We look forward to working with you - Carmine's Import Service

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Need an appointment for today? Call the shop directly at (336) 459-3275(336) 459-3275
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