Close

Platinum Automotive

RepairPal Certified Shop in Kennewick

Platinum Automotive

103 Verified Reviews
(509) 260-3536
532 S Steptoe St
Ste 110
Kennewick, WA 99336 USA
"Quick turnaround, with great customer service."
— Arleen, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Robert Van Slycke, Manager
  • Established 2012
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 77 Years of Car Repair Experience
Platinum Automotive Reviews
103 Ratings
Displaying 1 - 15 of 102reviews
Alisha
06/27/19
Verified Customer
Awesome service and great prices
Monte
04/29/19
Verified Customer
My Daughter was moving to Huntsville AL. i dropped off here car on a short notice to Platinum. Nathan and his team did a great job changing the car fluids and safety check. She made the three day drive with no problems in her 2004 Matrix. thanks Nate!
Jacklyn
04/17/19
Verified Customer
Happy with experience -- good people, clean shop. Will definitely return!
Craig
02/07/19
Verified Customer
Platinum Automotive has been my mechanic for many years and they do a great job! Honest mechanic is hard to find and when you do you keep them. Thank you Nate and Robert!
Melody
01/22/19
Verified Customer
My family doesn't trust any other shop with our vehicles. Thank you!
Betty
01/24/19
Verified Customer
I am happy with the work, although I have to return to have headlights adjusted, not even
Kacy
01/14/19
Verified Customer
The guys are always friendly and willing to explain what and why my vehicle needs repairs. The courtesy van is awesome and so appreciated!
Lauro
01/20/19
Verified Customer
Good morning thanks for your service
Todd
12/20/18
Verified Customer
Great staff. All helpful and easy to work with.
Tiffani
10/23/18
Verified Customer
When they were changing the oil in my car and performing an alignment they noticed the last shop I had gone to actually damaged my vehicle. Rob immediately called me and sent me photos which was helpful. He did not try to get more 'work' by offering to fix anything, he asked me where I wanted to go from here. I have always been pleased with this company!
Jolene
09/26/18
Verified Customer
Saved me a lot compared to quotes from the 'dealership'
Dave
09/14/18
Verified Customer
VERY pleased, thank you!
Alex
09/18/18
Verified Customer
Great service, accurate discreption of work, completed as scheduled!
Sara
09/13/18
Verified Customer
Just took in my car for a diagnostic and the staff was really great. I loved the free shuttle that took me back to my house and picked me up once my car was ready (thank you Dave!).
John
08/15/18
Verified Customer
The best I have found in 15 years.
RepairPal Scorecard
94
Overall Quality Score
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
80
Customer Service
97
Customer Amenities
93
Platinum Automotive was established in 2001. Over the years Platinum Automotive has established a reputation for providing service that is professional, fairly priced, honest, and timely. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. This team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 36-month / 36,000-mile warranty for your peace of mind.
Details
Message From the Shop
Platinum Automotive is excited to offer quality auto repair to customers in Tri-Cities and the surrounding areas! Because we are a small operation, we have low overhead and the ability to offer quality work at a discounted price to save you money and earn your trust. Check back often to hear about special discounts and news regarding our mission to become your one-stop auto repair facility. As a new Kennewick auto repair business, we are dedicated to earning life-long customers. Platinum Automotive services offer full-service auto repair for all makes and models. We specialize in areas that other shops have failed to resolve, as well as electrical diagnosis and fabrication. We perform general repairs such as preventative maintenance, mechanical repair, tune-ups, check engine lights, starters and alternators, just to name a few.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Platinum Automotive
What verified customers have to say about Platinum Automotive
Would recommend to a friend
95%
Car was ready when promised
99%
Did not feel sales pressure
91%
Car was fixed correctly the first time
96%
Customer was treated respectfully
100%
Get an estimate and never overpay again
RepairPal guarantees your repair will be done right.