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Platinum Automotive

RepairPal Certified Shop in Kennewick

Platinum Automotive

95 Verified Reviews
(509) 260-3536
532 S Steptoe St
Ste 110
Kennewick, WA 99336 USA
"Quick turnaround, with great customer service."
— Arleen, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:00pm
S
Closed
Auto Repair Experience
  • Robert Van Slycke, Manager
  • Established 2012
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 77 Years of Car Repair Experience
Platinum Automotive Reviews
95 Ratings
Displaying 1 - 15 of 94reviews
Todd
12/20/18
Verified Customer
Great staff. All helpful and easy to work with.
Tiffani
10/23/18
Verified Customer
When they were changing the oil in my car and performing an alignment they noticed the last shop I had gone to actually damaged my vehicle. Rob immediately called me and sent me photos which was helpful. He did not try to get more 'work' by offering to fix anything, he asked me where I wanted to go from here. I have always been pleased with this company!
Jolene
09/26/18
Verified Customer
Saved me a lot compared to quotes from the 'dealership'
Dave
09/14/18
Verified Customer
VERY pleased, thank you!
Alex
09/18/18
Verified Customer
Great service, accurate discreption of work, completed as scheduled!
Sara
09/13/18
Verified Customer
Just took in my car for a diagnostic and the staff was really great. I loved the free shuttle that took me back to my house and picked me up once my car was ready (thank you Dave!).
John
08/15/18
Verified Customer
The best I have found in 15 years.
Don
08/01/18
Verified Customer
Great service and very honest.
Hill
07/20/18
Verified Customer
Platinum Automotive has a family-friendly feel which makes it a joy to take my vehicles in for service even when sometimes it's not.
Jeff
07/12/18
Verified Customer
Where mechanics go when they don't feel like working on their own stuff. Very clean, quality workmanship.
Eva
07/03/18
Verified Customer
I was treated like the employees would want to be treated. Couldn't ask for better service.
Mikel
06/20/18
Verified Customer
This will be my new go to shop for automotive repair. Great job
Mark
05/24/18
Verified Customer
Nate Robert and team are legit. Know there stuff. Very helpful.
Ed
05/21/18
Verified Customer
Got my car in, the work done and back all quickly and affordably. That's all I ask.....
Heather
05/16/18
Verified Customer
They did fine with the work that was done
Schedule an Appointment with Platinum Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (509) 260-3536
Need an appointment for today? Call the shop directly at (509) 260-3536
RepairPal Scorecard
94
Overall Quality Score
Group 5 Created with Sketch.
36-month / 36,000-mile warranty
Technical Ability
95
Tools & Equipment
80
Customer Service
97
Customer Amenities
93
Platinum Automotive was established in 2001. Over the years Platinum Automotive has established a reputation for providing service that is professional, fairly priced, honest, and timely. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. This team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 36-month / 36,000-mile warranty for your peace of mind.
Details
Message From the Shop
Platinum Automotive is excited to offer quality auto repair to customers in Tri-Cities and the surrounding areas! Because we are a small operation, we have low overhead and the ability to offer quality work at a discounted price to save you money and earn your trust. Check back often to hear about special discounts and news regarding our mission to become your one-stop auto repair facility. As a new Kennewick auto repair business, we are dedicated to earning life-long customers. Platinum Automotive services offer full-service auto repair for all makes and models. We specialize in areas that other shops have failed to resolve, as well as electrical diagnosis and fabrication. We perform general repairs such as preventative maintenance, mechanical repair, tune-ups, check engine lights, starters and alternators, just to name a few.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
Amenities
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
Map
Get Directions to Platinum Automotive
Schedule an Appointment with Platinum Automotive
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (509) 260-3536
Need an appointment for today? Call the shop directly at (509) 260-3536
What verified customers have to say about Platinum Automotive
Would recommend to a friend
99%
Car was ready when promised
99%
Did not feel sales pressure
99%
Car was fixed correctly the first time
99%
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