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Kennesaw Auto Center

RepairPal Certified Shop
Kennesaw Auto Center
101 Verified Reviews
Kennesaw Auto Center
101 Verified Reviews
(770) 809-6142
2255 Moon Station Ct
Kennesaw, GA 30144 USA
Hours
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Brian L. Hough, Owner
  • Established 1989
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 55 Years of Car Repair Experience

Kennesaw Auto Center Reviews

Overall Rating

101 Verified Reviews
5 stars
(85)
4 stars
(14)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer May 07, 2018

I have always been treated with much respect! Jason and Corey are the best!!!

by - Verified Customer May 04, 2018

Very happy with my experience. I arrived a little late, but they had the service done in less time than originally promised.

by - Verified Customer May 03, 2018

I really enjoy visiting Kennesaw Auto. They are always helpful, honest, and hardworking.

by - Verified Customer April 30, 2018

Great
Service

by - Verified Customer April 16, 2018

Explain @ this time i do not need a brake job. Did my oil change & Rita my tied & I was on my way very nice group of men

by - Verified Customer April 16, 2018

I've been a customer for over 20 years and I would appreciate better discounts for loyalty than the standard 10% AAA discount that is given.

by - Verified Customer April 12, 2018

Corey, Jason, and Tim are always super helpful!

by - Verified Customer April 10, 2018

Friendly, knowledgeable, and on time work.

by - Verified Customer April 09, 2018

I always feel comfortable with this shop. They are polite and courteous and never try to pressure me into getting anything I didn't need.

by - Verified Customer April 05, 2018

Will definately return.

by - Verified Customer April 04, 2018

All I had was an oil change

by - Verified Customer April 02, 2018

Fantastic service. They were able to see and repair the AC unit on the day we were leaving town. Can't speak highly enough of their facility.

by - Verified Customer March 28, 2018

The auto's computer would not show trouble codes. It is an intermittent problem, which has not yet been identified after two trip to the shop. I am still waiting for a resolution. The auto runs perfectly while at the shop.

by - Verified Customer March 26, 2018

I have been going to this shop for years and have the utmost respect for everyone there.

by - Verified Customer March 26, 2018

I like that it is a AAA approved shop.

3 verified customers did not leave comments but provided these ratings:
by Mitchell, Pamela
by David
by - Verified Customer March 22, 2018

Cory was extremely professional, knowledgeable and helpful.

by - Verified Customer March 22, 2018

Excellent service as always

by - Verified Customer March 21, 2018

good work

by - Verified Customer March 19, 2018

Good experience

by - Verified Customer March 16, 2018

Everyone is always helpful and pleasant.

by - Verified Customer March 14, 2018

Best mechanics in these parts!

by - Verified Customer March 06, 2018

These guys are the best!

by - Verified Customer March 01, 2018

Corey is always very patient and will explain things in detail and give me advice on best steps.

by - Verified Customer February 23, 2018

Issue resolved

by - Verified Customer February 22, 2018

Great honest owner and employees!

3 verified customers did not leave comments but provided these ratings:
by Mitchell, Pamela
by David
by - Verified Customer February 21, 2018

It runs like it did when it was new.

by - Verified Customer February 20, 2018

I have been going to them for the past 23 1/2 years and have recommended them to several friends and family members. They are absolutely the best repair shop and I wouldn t go any where else

by - Verified Customer February 19, 2018

I moved from out of town and was recommended to send my car here. The staff is extremely professional and helps in any way they can. I always highly recommend to any one who needs assistance with their car. Thanks for always helping me fix my car, especially Jason for doing everything he can to help.

by - Verified Customer February 19, 2018

I always feel well/fairly treated by Jason and everyone else at KAC. I will always bring my cars here. I trust them implicitly.

by - Verified Customer February 16, 2018

As can be expected

by - Verified Customer February 16, 2018

Always satisfied with the quality of service and with their knowledge of auto repair and upkeep. Courteous staff, clean facility and excellent workmanship.

by - Verified Customer February 13, 2018

ABS light repaired

by - Verified Customer February 12, 2018

Great place

by - Verified Customer February 08, 2018

Called ahead and scheduled my appointment. When I dropped my car off, I was greeted politely and kindly. I was told the price upfront and an estimated time. My car was completed quickly and the price had not changed from what they had said. It was a pleasurable experience and will recommend the shop in the future.

by - Verified Customer February 06, 2018

Always professional, always accurate, never go anywhere else.

3 verified customers did not leave comments but provided these ratings:
by Mitchell, Pamela
by David
by - Verified Customer February 05, 2018

As always, work and service met all expectations.

by - Verified Customer January 31, 2018

I am well pleased with the recent repair you performed on my Honda. Thanks!

by - Verified Customer January 31, 2018

The guys at the shop are always help/very imformative. They never treat me with disrespect in the manner that I'm only the customer and my ideas or thoughts aren't important. I always feel important here.

by - Verified Customer January 30, 2018

Good

by - Verified Customer January 25, 2018

As always my experience was great.

by - Verified Customer January 24, 2018

Great job. Thanks for the good work and honesty and trust in repairing my car.

by - Verified Customer January 24, 2018

Jason and his team are excellent! We have been taking our cars to them for years and we have never been disappointed.

by - Verified Customer January 19, 2018

Always honest and fair.

by - Verified Customer January 18, 2018

I've been going to them for years and have been very pleased.

by - Verified Customer January 12, 2018

These guys are freaking awesome! They fix things once and they get it right the first time. They have had so many opportunities to rip us off and they don't. They're always conservative in their approach. They're always mindful of our budget. I can't say enough about them. So many times I've called them hysterical because I think my car is broken and I can t afford the repair. Corey and Tim usually answer the phone and they have to serve as both psychotherapist and mechanic when talking to me. Not only do they sedately tell me how they re going to conservatively handle the problem, they also treat my anxiety. They re mechanical geniuses and they re like human Xanax. Their waiting room is immaculate which is great for germaphobes like me. They are the most professional and kindest men ever and if they can please a neurotic mess like me, they can handle any customer. Thank you guys!

3 verified customers did not leave comments but provided these ratings:
by Mitchell, Pamela
by David
by - Verified Customer January 10, 2018

This shop has continuously served all my cars for 25 years. For the last 20 years I have not questioned their prices nor what they tell me needs to be done, that is how much trust I have in them. Grumbled perhaps, at times, but that comes with car ownership.

by - Verified Customer January 10, 2018

Friendly, respectful honest

by - Verified Customer January 09, 2018

always meets my expectations - thank you for quality and excellent customer service

by - Verified Customer January 04, 2018

I am a repeat customer; Tim, Jason and rest of staff very knowledgeable and fair - Gave me a ride to my home and back, courtesy driver very polite also.

by - Verified Customer January 04, 2018

Always honest and upfront with pricing. They go out of the way to make sure you're satisfied. Jason is a pleasure to do business with!

by - Verified Customer January 03, 2018

Very happy here. Moved away from another shop due to low trust/confidence. Very happy with this team.

by - Verified Customer January 03, 2018

KAC is the best. We have two older cars that we service regularly. They are strong partners in helping us prolong the cars lives while holding down repair costs. Can t say enough good things about this team!

by - Verified Customer January 02, 2018

Great

by - Verified Customer January 02, 2018

these guys are always very accommodating. you probably don't pay them enough.

by - Verified Customer January 02, 2018

not too long a wait

3 verified customers did not leave comments but provided these ratings:
by Mitchell, Pamela
by David
by - Verified Customer January 02, 2018

They've been repairing my cars for 18 years. Most honest team I've ever met.

by - Verified Customer December 29, 2017

Corey always takes great care of me and our entire family as well. Completely trustworthy and the work is always done properly the first time and on time. Highly recommend.

by - Verified Customer December 29, 2017

Very satisfied, long term customer.

by - Verified Customer December 28, 2017

well done

by - Verified Customer December 27, 2017

We have been taking our cars here for many years and always receive excellent service

by - Verified Customer December 27, 2017

been going there for 20 years that says it all

by - Verified Customer December 22, 2017

Jason and the team at Napa are fabulous. We have used them for many years.

by - Verified Customer May 12, 2015

Very Good, Timely.

by - Verified Customer May 12, 2015

I feel they are very trustworthy.

by - Verified Customer May 12, 2015

They had parts that were hard to get and they made every efforts to get them ASAP, so I could get to Michigan for a funeral on time. I greatly appreciated that.

3 verified customers did not leave comments but provided these ratings:
by Mitchell, Pamela
by David
by - Verified Customer May 11, 2015

Honest, quality work. I never feel pressured to get work done, always feel like they have my best interest at heart.

by - Verified Customer May 11, 2015

Good service.

by - Verified Customer May 10, 2015

The folks at Kennesaw Auto always give us great service!

by - Verified Customer May 10, 2015

They've been very honest with me in the past. They're courteous and efficient. As far as I can tell, they know their business.

by - Verified Customer May 07, 2015

Awesome customer service, and work.

by - Verified Customer May 07, 2015

Good service and honest people.

by - Verified Customer May 06, 2015

I have used them in the past and recommended them as well. Those people are happy with their service. We are repeat customers.

by - Verified Customer April 30, 2015

Great service, they keep you updated on issue and repair. Great care to ensure problem is fixed.

by - Verified Customer April 28, 2015

My service has been outstanding for over 20 years.

by - Verified Customer April 28, 2015

I have always had outstanding service. The customer service guys give excellent explanations about the service that was provided.

3 verified customers did not leave comments but provided these ratings:
by Mitchell, Pamela
by David
by - Verified Customer April 26, 2015

Have trusted this place for many years.

by - Verified Customer April 26, 2015

Great, timely service, friendly honest employees. no service issues.

by - Verified Customer April 23, 2015

They have taken excellent care of both of my older cars for the past 15 years.

by - Verified Customer April 21, 2015

I have always received excellent service at Kennesaw Auto Center.

by - Verified Customer April 21, 2015

Excellent service, great customer care, affordable prices.

by - Verified Customer April 20, 2015

We have been customers for four years and always found Jason and his team to be fair and courteous. We trust the team at KAC and will continue to have our cars maintained there. We have asked them to look over used cars we considered purchasing, and have been pleased with their counsel on those purchases as well.

by - Verified Customer April 14, 2015

Very friendly and I never feel like I'm being taken advantage of.

by - Verified Customer April 14, 2015

Quality and honesty!

by - Verified Customer April 05, 2015

We have always been pleased with the service we receive from Kennesaw Auto Center. Their prices are always reasonable too.

by - Verified Customer April 05, 2015

Top notch customer service even with using a big discount coupon - that says a lot.

3 verified customers did not leave comments but provided these ratings:
by Mitchell, Pamela
by David
by - Verified Customer March 30, 2015

They have excellent credentials, and they did right by me when I tried them.

by - Verified Customer March 24, 2015

They try hard to help every time I use them.

by - Verified Customer March 24, 2015

They perform good service in a timely matter at a compatible cost.

by - Verified Customer March 18, 2015

We have been taking our cars to Kennesaw Auto Center for many years and have always been pleased with service they provide.

by - Verified Customer March 16, 2015

They are the best.

by - Verified Customer March 09, 2015

Always prompt, courteous and honest.

by - Verified Customer March 05, 2015

Honest, good work.

by - Verified Customer February 19, 2015

Did a good job... took all day.

by - Verified Customer February 18, 2015

I have always been pleased with the service.

by - Verified Customer February 17, 2015

Quality work and the best customer service around.

3 verified customers did not leave comments but provided these ratings:
by Mitchell, Pamela
by David
by - Verified Customer February 17, 2015

After a bad experience at my dealership, my brother told me about this place... Amazing!!! They saved me $1200 of work that the dealership said I needed but didn't. I've been to them 3 times since and trust their opinion 100%. I never knew them prior to my first visit.

by - Verified Customer February 12, 2015

They are very professional and honest.

by - Verified Customer February 11, 2015

We have been a customer of Kennesaw Auto for years and have always been satisfied with the service. We feel they can be trusted ,which is a number one reason we continue to use them. They always advise us in advance what the charges will be and have never failed to do their job in a prompt and satisfactory manner.

3 verified customers did not leave comments but provided these ratings:
by Mitchell, Pamela
by David
Schedule an Appointment with
Kennesaw Auto Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (770) 809-6142(770) 809-6142

RepairPal Scorecard
96
Overall Quality Score

24
month
Nationwide
warranty
24
month
Local
warranty
Tehnical Ability
99
Tools & Equipment
100
Customer Service
93
Customer Amenities
93

Kennesaw Auto Center has been serving the local community since 1989. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers enthusiastically describe this team as “professional”, “honest”, “friendly”, “awesome”, and “courteous”. This location features a staff of automotive professionals with an excellent combination of experience, ongoing training and ASE certifications. This knowledge is expertly combined with the necessary tools and diagnostic equipment, helping them to complete repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to emissions testing, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details
Message From the Shop

Kennesaw Auto Center has been serving the local community since 1989. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers enthusiastically describe this team as “professional”, “honest”, “friendly”, “awesome”, and “courteous”. This location features a staff of automotive professionals with an excellent combination of experience, ongoing training and ASE certifications. This knowledge is expertly combined with the necessary tools and diagnostic equipment, helping them to complete repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to emissions testing, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early drop off.

Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More
Amenities
  • AAA Member Discount
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Affiliations
  • ASE Blue Seal
  • Bosch Service Network
  • NAPA
  • iATN
Question Answered by Kennesaw Auto Center
it seems to run fine. there is no smoking ...
most will find a spark plug tube seal failed, this tube seal is used when a spark plug goes thru the engine valve cover into the cylinder head, so the leak is an actually external leak onto the spark plug not internal in the combustion chamber, this explains why the engine runs fine.

Map
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Schedule an Appointment with
Kennesaw Auto Center
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (770) 809-6142(770) 809-6142
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