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Christian Brothers Automotive - Katy Firethorne

RepairPal Certified Shop in Katy

Christian Brothers Automotive - Katy Firethorne

151 Verified Reviews
(281) 918-8779
1421 FM 1463
Katy, TX 77494 USA
"Excellent service as usual."
— Alex, a Verified Customer
Hours
Su
Closed
M-F
7:00am to 6:00pm
S
Closed
Auto Repair Experience
  • Rey Flores, Manager
  • Established 2016
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 36 Years of Car Repair Experience
Christian Brothers Automotive - Katy Firethorne Reviews
151 Ratings
Displaying 1 - 15 of 142reviews
Michael
11/16/18
Verified Customer
Excellent job, thanks for keeping my truck safe during my vacation.
Meghan
10/22/18
Verified Customer
I love them. They are all wonderful and really care. My car died the day after it was with them and the owner drove out to give me a jump so i could get home.
Maricela
10/18/18
Verified Customer
Excellent customer service. I highly recommend this place.
Douglas
10/11/18
Verified Customer
I took my car in for routine maintenance and while it was a little more expensive than some shops, it was convenient, they staff was very polite, and I felt confident that they would perform the service needed to standard.
Scott
09/28/18
Verified Customer
Really like this shop. Everyone there was great.
David
09/26/18
Verified Customer
The gentleman in the office was very friendly and professional. I requested an 18 point check on my car along with the requested work since we recently moved here and this was my first visit. In the past when we lived in Austin, I always took our cars to the dealers for maintenance/repairs. They always gave me the 15 or 18 point check list on a 1 page sheet to review--tires, brakes, etc. When I checked out at your place, I received no feedback--I did ask about the 18 check--and was told 'everything is fine.' It would have just been nice to have had a 2 minute review of whatever the mechanic did check.
Larry
09/24/18
Verified Customer
CBA treated me with great concern and care. They went out of their way to try to 'fix' my vehicle. They kept in phone contact with me, explaining things along the way. They didn't try to sell me 'extra' work. I did appreciate their integrity, and felt they really wanted to help me regarding the problem I was having.
Mary
09/17/18
Verified Customer
Experience staff!
Shelly
09/20/18
Verified Customer
The service is excellent. Everyone is courteous, friendly and extremely helpful.
Alexandra
09/21/18
Verified Customer
They were super helpful and quick to work with my car!
Lee
09/19/18
Verified Customer
Very impressed
Robert
09/18/18
Verified Customer
I enjoyed my time in the waiting room. Comfortable and there was candy. Who wouldn t love that.
Cynthia
09/18/18
Verified Customer
The staff was very friendly and helpful. They explained all repairs and I was treated with respect. At no time did I feel pressured or did I feel hestitant about leaving my car.
Alexander
09/17/18
Verified Customer
The reason I have not given a positive review was because the shop replaced an ignition coil without calling me first to inform me. That added around $200 to my costs which was not expected
Stanley
09/14/18
Verified Customer
Noo upselling pressure, just a recommendation future issues.
Schedule an Appointment with Christian Brothers Automotive - Katy Firethorne
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (281) 918-8779
Need an appointment for today? Call the shop directly at (281) 918-8779
RepairPal Scorecard
95
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
97
Tools & Equipment
100
Customer Service
90
Customer Amenities
93
The Katy Firethorne location of Christian Brothers Automotive has been serving the local community since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as "excellent”, “friendly”, “honest”, “helpful” and "professional". This location features an experienced team of automotive technicians who are lead by an ASE certified master. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog and safety inspections, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, and a waiting area with wireless Internet are also available for your convenience.
Details
Message From the Shop
Finding a car repair service that you can trust and provide honest service can be a difficult task. At Christian Brothers Automotive Katy Firethorne, we are focused on providing you with outstanding repair and maintenance services for your vehicle. We are also committed to making sure that you receive superior customer service, which is why we provide a free inspection of your car. If we find any issues that can be addressed by our services, we will discuss it with you so you are able to make a well-informed decision.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
Amenities
  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
Get Directions to Christian Brothers Automotive - Katy Firethorne
Schedule an Appointment with Christian Brothers Automotive - Katy Firethorne
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (281) 918-8779
Need an appointment for today? Call the shop directly at (281) 918-8779
What verified customers have to say about Christian Brothers Automotive - Katy Firethorne
Would recommend to a friend
94%
Car was ready when promised
99%
Did not feel sales pressure
98%
Car was fixed correctly the first time
97%
Customer was treated respectfully
98%
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