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Auto Check Elite

(281) 978-2790
379 Verified Reviews
info@autocheckelite.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

25551 Kingsland Blvd
Katy, TX 77494 USA

AUTO REPAIR EXPERIENCE

  • Matthew Roayaee, Owner
  • Established 2013
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 40 Years of Car Repair Experience

Auto Check Elite Reviews

OVERALL RATING

379 Verified Reviews
5 stars
(291)
4 stars
(67)
3 stars
(6)
2 stars
(5)
1 star
(10)
by - Verified Customer January 08, 2018

Great service, friendly front desk, great explanation, looking forward to having my other cars serviced here!

by - Verified Customer January 05, 2018

Good visit

by - Verified Customer January 02, 2018

will return

by - Verified Customer December 28, 2017

Professional

by - Verified Customer December 21, 2017

Good job!

by - Verified Customer December 20, 2017

Excellent service!

by - Verified Customer December 18, 2017

First rate service, highly recommended!!

by - Verified Customer December 15, 2017

Just had state inspection but they fiished ahead of promised time with no issues.

by - Verified Customer December 14, 2017

Customer service was excellent. Great team of folks

by - Verified Customer December 14, 2017

Great experience! Will be back again!

by - Verified Customer December 13, 2017

Khrystina was so good keeping us updated all through the day. Very professional!

by - Verified Customer December 12, 2017

Khristina was very friendly and polite. excellent customer service

by - Verified Customer December 11, 2017

Great

by - Verified Customer December 08, 2017

Came in for a state inspection. Had my two boys with me, so 'The voice' was kind enough to offer coloring books. Awesome idea. Ibwas informed the cabin air filter and engine filter needed to be replaced. Was absolutely no pressure to do so, but opted to have the additional work done because the price was more fare than at Hyundai. Thanks for the amazing help. And a shout to 'Lady l

by - Verified Customer December 05, 2017

Very friendly
And professional

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer December 04, 2017

Very good experience thank you.

by - Verified Customer December 04, 2017

Great

by - Verified Customer December 04, 2017

Professional and knowledgable employees.

by - Verified Customer November 27, 2017

Good work, fair price, clean facility, friendly personnel.

by - Verified Customer November 26, 2017

Khryristina and Alex were very accommodating and had excellent customer service. I have already recommended you guys to friends and family!

by - Verified Customer November 17, 2017

Very happy with the service and workmanship.

by - Verified Customer November 16, 2017

Good service and communication through out the process.

by - Verified Customer November 16, 2017

Loved the friendly customer service and the fact that the service was done so quickly!

by - Verified Customer November 15, 2017

Was a good experience. Very cool place! Nice, knowledgeable staff.

by - Verified Customer November 15, 2017

Unsatisfied with the lack of explanation from the Auto Elite Staff to explain the extent of the work and quote the correct price.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer November 15, 2017

Customer service was great. The repairs were pricey, but it was a big job.

by - Verified Customer November 10, 2017

Trust

by - Verified Customer November 10, 2017

Good

by - Verified Customer November 03, 2017

Khrystina was very friendly, helpful, and explained everything that was going on with my car fully. The work was finished in a very timely manner.

by - Verified Customer November 02, 2017

Great staff

by - Verified Customer November 01, 2017

Went in for a state inspection. Worker came out and said I needed a license plate bulb that could be replaced for $21(left out that the bulb was $4.99 and labor was $16 for screwing in the lightbulb) and told me that my Emergency brake failed and offered a $70 diagnostic test to figure out what was wrong. I declined the testing and state inspection was failed because of it. Left there took my car to a mechanic who showed me that my Emergency brake was just fine, he pulled it all the way up and put the car in gear, drive and reverse and even pushed the gas with no movement with the parking brake applied. Took it back to Auto Check Elite and they knew when I walked in exactly why I was there. I was asked 'did you get your parking brake fixed that fast?' I let them know there was no need since it wasn't broken. The manager went to the back and then came back with a passed inspection form.

by - Verified Customer October 29, 2017

I was informed of the service that needed to be done. Also future services

by - Verified Customer October 27, 2017

Excellent customer service and service and overall a great experience.

by - Verified Customer October 22, 2017

I am extremely satisfied with the services being provided to me in my car repairs. The team is consist of highly professional and dedicated to their job. I have been dealing with them for the last two years. Though, I have a 2006 old Honda Odyssey but they patiently explain me the trouble of my cars prior to start the job. I have recommended my friends and relatives the services being received and done of my recommenders visited them and in agreement with me.

by - Verified Customer October 22, 2017

Fix Lugnut from discount tire mistake.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer October 20, 2017

Professional, prompt, and fair.

by - Verified Customer October 20, 2017

They treated me with respect. The went above and beyond. Very satisfied!

by - Verified Customer October 20, 2017

As an older single lady I was respected, and everything was clearly explained to me. I still have coverage with my car dealership but feel more comfortable with Auto Check that they will not suggest that unnecessary repairs are needed.

by - Verified Customer October 18, 2017

I brought the car in for a noise I was afraid was brakes. Technician showed me the damage to the rear disk and explained we needed to replace the disks and pads on the rear. Work was completed within the anticipated schedule.

by - Verified Customer October 15, 2017

It was great!

by - Verified Customer October 15, 2017

Very accommodating, knowledgeable, honest technicians. And staff.

by - Verified Customer October 15, 2017

My folks kept taking their 2013 Honda to a shop that somehow needed more work every time, and came back with more problems more than once. I brought it in with an urgent deadline, needing to drive in to Dallas the following Monday night, and she knocked it out of the park. Loved the detail of the work described and comments from mechanic, got handy rides back and forth at no extra charge, and have a car that purrs like a wild cat now. I will be a lifelong customer, and the parents are sold on changing auto shops.

by - Verified Customer October 13, 2017

I am a first-time customer and came in for an oil change and state inspection. The shop was able to finish my work in the same day and offered up a list of work that could be done on the vehicle, but I wasn't pressured into doing any more work. I chose to have some filters replaced anyways. The price for the oil change seemed a bit higher than competitors but perhaps the pricing structure was just different. Otherwise, I was completely satisfied with the work performed and the attitude of the employees who interacted with me. I will likely return for future work.

by - Verified Customer October 10, 2017

ALEX IS AWESOME!

by - Verified Customer October 08, 2017

I had a part put on my jeep, it was a unscheduled thing I just stopped by and I was done in about 45 min plus I added on my state inspection. They did that as well. The lady that helped me was super sweet to my little boy gave him a car and colors and a book to help keep him busy. I was very satisfied with my service and will come back if and when I need more work done on my jeep that I normally only take to the jeep dealer period .

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer October 06, 2017

Very pleased with my experience. Everyone was courteous and kept me updated on the status of my vehicle while be worked on. Was out on time and appreciated that. Have referred my friends to this place.

by - Verified Customer October 05, 2017

Straightforward, honest, fairly priced. I will be returning, no doubt.

by - Verified Customer October 01, 2017

Overall customer service was great.

However, while driving home I noticed that the hood was not closed and there were wires from underneath the dash that were not connected back up and put into their clips.

by - Verified Customer October 01, 2017

Walked in , without an appointment. Was provided a free loaner. Returned 3 hours latter an picked up my automobile. Paid $175.00 less than I was quoted from another shop, an am more than satisfied with the work done on my car. Looking forward to having them do additional modifications and painting.

by - Verified Customer September 29, 2017

Excellent customer service. Very knowledgeable. Highly recommended.

by - Verified Customer September 29, 2017

New to area. Was very impressed with friendliness of the staff, cleanliness of the shop and quality of the repair. Great price for the work. Will be coming back.

by - Verified Customer September 29, 2017

It was great!

by - Verified Customer September 28, 2017

Best place to have taken my flooded car.

by - Verified Customer September 28, 2017

All went well

by - Verified Customer September 27, 2017

Excellent

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer September 27, 2017

This shop treats me and my family well with each car that we bring in. I do not feel as if I am being taken advantage of when my cra needs any work done. Truly trsutworthy people work here.

by - Verified Customer September 26, 2017

Great

by - Verified Customer September 25, 2017

It was a great experience. My car was completed in a timly manner and they were all very friendly.

by - Verified Customer September 25, 2017

Great experience.

by - Verified Customer September 25, 2017

Great service!!

by - Verified Customer September 21, 2017

Went in for an oil change on my Audi. They have throughly checked my vehicle and informed me of what was needed other than the oil change. They did not pressure me into fixing what was not needed to be fixed immediately. They have done a very good job and will go back for the future services and repairs.

by - Verified Customer September 20, 2017

Great place and very nice staff!

by - Verified Customer September 19, 2017

The representative seems to be honest and caring. I feel satisfied with their service.

by - Verified Customer September 18, 2017

very good service

by - Verified Customer September 15, 2017

Good honest folks here. Highly recommend.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer September 14, 2017

friendly people

by - Verified Customer September 14, 2017

great service all around

by - Verified Customer September 08, 2017

The location was convienent and facility very accommodating.

by - Verified Customer September 07, 2017

Excellent service, thanks.

by - Verified Customer September 07, 2017

The shop is good. Made the accident ordeal easy to deal with.

by - Verified Customer September 06, 2017

Wheel alignment performed under an hour. Great customer service!!!

by - Verified Customer September 04, 2017

Brought my vehicle in without an appointment and service was done on my vehicle right away. Thank you!

by - Verified Customer August 31, 2017

Great, friendly service

by - Verified Customer August 24, 2017

The Auto Check Elite team did a great job fixing my car, which had significant front-end damage from hitting a huge piece of truck tire tread head-on at 65 mph. I brought my car to ACE on a Monday afternoon around 5 pm.

by - Verified Customer August 22, 2017

I had gone to four different shops that could not perform the task I needed done. You guys did it without a problem and right there while I waited. It was a huge relief. Thank you!

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer August 22, 2017

Got car earlier than promised

by - Verified Customer August 21, 2017

Always hospitable and helpful. Never any pressure. Had oil changed, state inspection and brakes replaced.

by - Verified Customer August 17, 2017

Just had an inspection done, but staff was very friendly and attentive and they executed the work quickly.

by - Verified Customer August 13, 2017

great service...

by - Verified Customer August 13, 2017

They did a great job. Definitely will return

by - Verified Customer August 13, 2017

Alex and team are the best, honest and made sure I was taken care of ASAP..

by - Verified Customer August 06, 2017

Love the shop

by - Verified Customer August 04, 2017

I have been using them for some time now and have always been taken care of. They are an outstanding group of people. I recommend them to all my friends and co-workers.

by - Verified Customer August 04, 2017

Prompt courteous communication, was in and out the same day.

by - Verified Customer August 04, 2017

great

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer August 02, 2017

Very Good

by - Verified Customer August 01, 2017

alex is always great

by - Verified Customer August 01, 2017

Excellent

by - Verified Customer July 31, 2017

After two times car left with the same problem.

by - Verified Customer July 30, 2017

Excellent service

by - Verified Customer July 28, 2017

Loved the people and the atmosphere.

by - Verified Customer July 27, 2017

Great Service

by - Verified Customer July 23, 2017

Job well done from the inside and out.

by - Verified Customer July 21, 2017

Very friendly staff....knowledgeable. They made sure my car was ready as I was under time constraint.

by - Verified Customer July 21, 2017

Very professional operation.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer July 19, 2017

Staff was very nice and knowledgeable. They were able to get the car fixed timely and the waiting area had a good atmosphere.

by - Verified Customer July 18, 2017

great folks, clear explanation of options, fair price.

by - Verified Customer July 18, 2017

I had an unexpected battery failure and the battery needed to be completely replaced on a moment's notice. The team at Auto Check Elite were very quick to do the repairs and did an excellent job explaining what needed to be done.

by - Verified Customer July 14, 2017

I have came here on numerous occasions for miscellaneous services. I have always been treated great and everything is explained in full to my understanding. Highly recommend!

by - Verified Customer July 13, 2017

Great service! Thank you.

by - Verified Customer July 12, 2017

Brought in the Infiniti to get an alignment. They did an excellent job!

by - Verified Customer July 11, 2017

Great job.

by - Verified Customer July 09, 2017

Great job.

by - Verified Customer July 07, 2017

Great service.

by - Verified Customer July 06, 2017

Didn't get work done. Just a diagnostic. I did however feel that the price was a bit high for the needed repairs. But considering they are backed by a 3 year warranty, I suppose that is why their prices for parts are 3 times higher than if you buy the parts yourself.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer June 30, 2017

I would highly recommend this shop! I was pleasantly surprised. Everyone I spoke with was professional and courteous and I would highly recommend this shop for auto repairs.

by - Verified Customer June 30, 2017

I am very pleased with the shop and the workers. I have found myself a new place to bring my car when it needs repairs. Thank you all so very much. I greatly appreciate all you have done.

by - Verified Customer June 30, 2017

Very professional and customer orientated.

by - Verified Customer June 30, 2017

Excellent customer service and good team.

by - Verified Customer June 28, 2017

I came in for an oil change and ended up paying about three times as much for service that was pretty comparable to another area location that I had been to the previous week. Everyone was really nice and very knowledgeable and helpful and I am willing to pay some more for expertise and the explanation of what work was critical vs work that could be safely done later, but I can't justify paying $75 for the same amount of the same oil when I can go down the street for $25.

by - Verified Customer June 27, 2017

Great. Very pleased.

by - Verified Customer June 27, 2017

Nice service.

by - Verified Customer June 23, 2017

My only concern is how can a shop dictate what repairs are going to be needed in the future if the repairs aren't needed yet. You can predict the future!

by - Verified Customer June 23, 2017

Worst experience at a automotive showroom. Treatment of one of the staff member was very unprofessional. Charged unfair amount.

by - Verified Customer June 21, 2017

Good clean shop.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer June 21, 2017

My ex-husband (mechanic) went over everything that was done and what I was charged for, what they stated was wrong. He believes i was charged extremely high price because I was a woman and didn't know how much it should cost. Even the dealer stated that for what was done, I paid too much.

by - Verified Customer June 21, 2017

Matthew and James went out of their way to make sure I was satisfied with the service Auto Check Elite provided.

by - Verified Customer June 20, 2017

It was great!

by - Verified Customer June 19, 2017

Great customer service.

by - Verified Customer June 18, 2017

I needed a vehicle inspection and I knew I needed windshield wipers. That's all I had to pay for. There was no long wait time and the staff was very nice.

by - Verified Customer June 16, 2017

I had a great experience. Everything was thoroughly explained, the work was done promptly, I was offered a ride home after I dropped my car off (didn't need it). I was kept informed of the status of the repairs and what was being done. The price was fair and reasonable. The shop is immaculate. Great work.

by - Verified Customer June 13, 2017

Very courtious, Very respectful, Very knowledgeable, My car is running great now. They diagnosed the problem perfectly, I am extremely happy with the service that I got. Thank you!

by - Verified Customer June 13, 2017

Good service.

by - Verified Customer June 13, 2017

Great overall experience! Very friendly and helpful.

by - Verified Customer June 12, 2017

Was pleasant.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer June 12, 2017

They are awesome, especially Matthew.

by - Verified Customer June 12, 2017

Great people. Fair pricing.

by - Verified Customer June 11, 2017

Friendly and knowledgeable.

by - Verified Customer June 11, 2017

Great shop and folks working there.

by - Verified Customer June 11, 2017

Efficient, professional, friendly.

by - Verified Customer June 09, 2017

Friendly, competent, clean, pleasant.

by - Verified Customer June 09, 2017

Very pleased and will return for future car needs.

by - Verified Customer June 09, 2017

Everyone is friendly yet professional and appear very knowledgeable about cars. The owner came out and explained what was wrong and showed me the broken part.

by - Verified Customer June 09, 2017

I come here to get my inspections done, nothing else. I go to the dealership for all my oil changes and other maintenance. When I came for my inspection this time they told me, after they inspected my car, that I needed the same services that I had just had performed at my last maintenance at the dealership!!! They said my brake fluid looked dirty and my engine air filter was dirty. Both services done just 2000 miles prior. I won't be coming back to them, even for inspections. I'm so tired of people taking advantage of women and assuming they can sell them anything.

by - Verified Customer June 07, 2017

The guys at Douglas are great - professional, experienced and extremely nice. Highly recommend them!

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer June 05, 2017

Excellent customer service.

by - Verified Customer June 05, 2017

Other than getting our cars confused (two of us both had Mazda SUV's with vibration issues), the service was wonderful and friendly.

by - Verified Customer June 05, 2017

I have seen business that go above and beyond with customer service and expertise. These guys take it one step further with a family culture like atmosphere, that you feel as soon as you step in.

by - Verified Customer June 04, 2017

So professional & courteous. Will have all of our auto work done here. Absolute pleasure doing business with whole team.

by - Verified Customer June 04, 2017

Efficient and professional staff.

by - Verified Customer June 04, 2017

Great, friendly service and car was done ahead of promised time.

by - Verified Customer June 02, 2017

Great people and down to earth.

by - Verified Customer June 02, 2017

Very customer friendly.

by - Verified Customer May 29, 2017

Very good.

by - Verified Customer May 29, 2017

Done nothing, but charged too much.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer May 29, 2017

It was our second time coming to the shop and both times were very pleasant experiences. The staff is awesome, always very professional. Keep up the great work.

by - Verified Customer May 29, 2017

I came in after a flat tire incident in the car wash across the street. I had 2 small children with me and expected a nightmare experience. The staff was lovely and patient, gave my boys a hot wheels car to entertain them and the free wifi for distractions. Shockingly, our experience was wonderful. I have already recommended to friends in the area. Thank you.

by - Verified Customer May 29, 2017

Always the best customer service, technicians and shop. Thanks for everything.

by - Verified Customer May 29, 2017

Alex was extremely helpful like usual. He always explains everything and makes you feel comfortable if you have a question to both myself and my daughter. She came in from Austin and stopped by just to ask a quick question about her engine light and he was helpful as usual!

by - Verified Customer May 26, 2017

Quick service.

by - Verified Customer May 25, 2017

Excellent

by - Verified Customer May 25, 2017

Price is good with the coupon applied. Front desk treats people alright. Service folks are the best - quick and efficient.

by - Verified Customer May 25, 2017

Very good job!

by - Verified Customer May 24, 2017

I was pleasantly surprised by the friendly staff that appeared to be very knowledgeable. I actually didn't mind waiting for my vehicle because the scenery and music were good too.

by - Verified Customer May 23, 2017

Great customer service!

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer May 23, 2017

Efficient and friendly service

by - Verified Customer May 22, 2017

Alex's and the team was great!

by - Verified Customer May 21, 2017

Slightly higher price for the service than competition.

by - Verified Customer May 21, 2017

I am very impressed with the customer service here. Our truck was repaired and runs perfect. The guy who helped us was very easy to talk to and explained everything.

by - Verified Customer May 19, 2017

In brief, I will never go back, not even for the $50.00 certificate I was offered to make it up to me.

by - Verified Customer May 19, 2017

First visit here at this shop; great customer service and atmosphere. Definitely returning for future work.

by - Verified Customer May 18, 2017

All around service was great and everyone seemed very knowledgeable.

by - Verified Customer May 17, 2017

Alex was very helpful and respectful. He called me 3 times to keep me informed about what my car needed.

by - Verified Customer May 17, 2017

I'm extremely pleased with my service from Auto Check Elite. Alex called every time that he said he would, he provided me with a straight forward, detailed invoice of work that was needed and informed me of what to expect in the upcoming months on work that I chose not to have done at that time. There was no pressure, he was just giving me signs to look for of when the work would become more necessary. He, and everyone I came in contact with, was respectful and treated me with kindness and they were nice to my son as well. The work was done on time and I have had no issues with it.

by - Verified Customer May 16, 2017

It is my first time but I am sure I will return with all my other repairing later when needed.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer May 15, 2017

I will recommend this shop to everyone I know.

by - Verified Customer May 11, 2017

Great!

by - Verified Customer May 09, 2017

I went to Auto Check Elite after a bad experience with a new person at my regular mechanic shop this morning. I had only been to this location once before to get a state inspection done, so I thought I'd give them a shot. While I was told at the old shop they MIGHT be able to look at my car sometime before 12, when I arrived at five minutes after 8 when they open, when I called Auto Check Elite they said they could check it out right away. When I arrived, I started talking to Alex about my issue. I had spoken to James on the phone, and he heard me and came out to say that he was how I spoke with and just letting me know that he was there and that they would check it out immediately as he promised. There was also a female associate there who was very nice and helpful as well, but I didn't catch her name. They offered me water and coffee multiple times, the whole place was very clean, and everyone was so friendly. After they checked out my car, Alex sat down with me and explained everything that was going to need to be done to fix my problem and explained everything about the pricing on great detail. They knew it would be an all day deal, so they set me up in one off their loaner cars, a newer model Toyota Camry which drove very well and was very clean and comfortable. Alex called me two separate times just to check in and update me on how the process was coming along, which was amazing because I'm used to not hearing anything until they are done. He called me again to let me know it was ready to go. Whenever I came to pick my car up, Alex was busy, so James took care of my payment. Alex walked me out to my car and discussed the work they did on it and welcomed me to come back anytime I need anything. Additionally, they did a complimentary inspection on my vehicle and found only two things that need to be replaced. One of these were my tires. When Alex provided me with a quote he gave me the entry level tire pricing as well as his recommended mid grade level tire pricing. I appreciate that he didn't try to pressure me into buying the tires today, and also that he provided me two choices. I will definitely come back for any car care needs and will recommend this shop to everyone.

by - Verified Customer May 05, 2017

Fabulous customer service!

by - Verified Customer May 05, 2017

They knew I was trying to keep the cost down and tool the repair in 2 parts so if the first part worked it would cheaper. It worked and repair was reasonable.

by - Verified Customer May 05, 2017

Excellent customer service!!!!!

by - Verified Customer May 05, 2017

Very friendly service!

by - Verified Customer May 01, 2017

Excellent service, good people, good location, good prices.

by - Verified Customer April 28, 2017

Had a great experience getting my work done at Auto Check. They managed to fit me in for a (relatively) major repair, even though i scheduled at last minute on a weekend. The staff was super courteous and called to give me updates as the day progressed.

by - Verified Customer April 21, 2017

Alignment done and am totally pleased!

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer April 20, 2017

Everything was great, thank you.

by - Verified Customer April 20, 2017

Alex took great care of me, even providing a ride home and a ride back when my car was done. The car was washed and the rims sparkled. The only downside was the left turn signal. It was performing poorly, very intermittent. It worked perfectly for several days, but now it is back to intermittent. I need to bring it back.

by - Verified Customer April 14, 2017

Thank you!

by - Verified Customer April 09, 2017

I've been having problems with my van and needed it checked out to see why it was not running correctly. It was partially repaired with suggestions to replace various items including the water pump, radiator hoses, and thermostat which I did. They looked it over saying that they couldn't find what was causing the problem I was experiencing, but suggested replacing items. Ok it needed maintenance and parts replaced. They test drove it and it never acted up. So I drove it home and did the repairs they suggested. Today I almost blew the engine taking my disabled spouse to the VA. It overheated and maxed the temperature gauge, it's never done that before. It's gotten hot, but not that hot. Now it's sitting in the parking lot unable to drive because it has no coolant. I feel like the information given me was not enough for this to happen as I was trying to find out why my van was giving me trouble. Looks like I was not able to figure out why in time my van was going to fail me.

by - Verified Customer April 06, 2017

The car was ready when promised. I am very pleased with the work.

by - Verified Customer April 05, 2017

Thumbs up!

by - Verified Customer April 02, 2017

The shop workers were honest, reliable and thorough. I couldn't of asked for a better experience. I am so happy to have found this repair shop in Katy.

by - Verified Customer April 02, 2017

You always do a good job on my Saturn and Mercedes Benz.

by - Verified Customer April 02, 2017

Perfect service, very professional, efficient.

by - Verified Customer March 29, 2017

Unique, clean and the staff were nice and professional.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer March 29, 2017

Extremely professional, clean environment. All employees were friendly. Will be back for future service.

by - Verified Customer March 26, 2017

Nice service.

by - Verified Customer March 23, 2017

Excellent.

by - Verified Customer March 22, 2017

Always good customer service, including a loaner while car being serviced.

by - Verified Customer March 22, 2017

Excellent customer service.

by - Verified Customer March 21, 2017

An establishment that caters to the customer. I was impressed with the friendly people and the timely repairs!

by - Verified Customer March 19, 2017

Quick courteous and professional.

by - Verified Customer March 17, 2017

Alex was very helpful. I'm not sure we actually needed everything done that we agreed to based on the 'assessment' information provided, but the vehicle runs great so I'm not complaining. I would have liked to have seen the worn and fouled parts. I'm always concerned that I'm getting talked into getting the left handed smoke bender replaced on the flactoid valve. All in all a good experience. We will be coming back simply because I like the way we were treated by everyone.

Reply from Auto Check Elite – by Auto Check Elite March 29, 2017

Good morning Lance. Thank you for the great review. We would have gladly shown you the worn parts no questions asked. We walk customers out to the vehicles all the time. Also your repairs come with a 3 year 36,000 warranty you are in good hands. We look forward to taking care of you in the future. Remind your next service adviser you are a visual person and would like to seen the worn item before proceeding with the repair. Have a wonderful day!

by - Verified Customer March 17, 2017

Just an oil change, but received good recommendations for additional maintenance.

by - Verified Customer March 16, 2017

Amazing customer service as soon as you hit the door till you leave. You got my truck fixed in a timely manner and told me future problems to look for in my truck. Great job!

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer March 15, 2017

Very happy with service performed.

by - Verified Customer March 13, 2017

Satisfied.

by - Verified Customer March 13, 2017

Very polite employees who explain everything very efficiently. No pressure.

by - Verified Customer March 12, 2017

Very courteous and professional staff. Work completed within estimated time frame and cost was reasonable. Their staff/mechanics know what they are doing. Their ability to diagnose the problem with my car was excellent. Alex is very knowledgeable, polite and professional. I am very satisfied with the services they performed on my vehicle. If repair work requires longer time, they provide pick and drop shuttle service. I would definitely recommend this place. Keep up the good work!

by - Verified Customer March 12, 2017

I had an outstanding experience with this shop. The customer service was excellent and they went above and beyond for my car when it needed major repairs. It wasn't ready when promised because of the volume of work my car required and because of that, the shop made sure I had what I needed in the meantime. The price was more than fair, especially for such amazing quality of work and customer service. They have a customer for life!

by - Verified Customer March 10, 2017

Service was quick and professional.

by - Verified Customer March 09, 2017

Great shop and excellent, prompt service.

by - Verified Customer March 09, 2017

Little pressure/shame to change oil/synthetic every 3k/5k. I only get that pressure from oil change salespeople. At car sales/service they say 5/10k. No one gives un-biased opinion, they all have gain based off their opinions.

by - Verified Customer March 08, 2017

Outstanding customer service rendered by all. This business is above average and servicing.

by - Verified Customer March 06, 2017

Great first time experience. Thank you.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer March 03, 2017

Well ran operation. Happy to have discovered it!

by - Verified Customer March 02, 2017

This was truly an awesome car repair experience! I will definitely be using your services going forward. Great job! And a BIG kiddos to the guy who helped me!!! He was very helpful and informative. And most of all I appreciate that he didn't take advantage of me because I am a female.

by - Verified Customer February 28, 2017

Great customer service.

by - Verified Customer February 27, 2017

The staff at Auto Check Elite are Outstanding. I would highly recommend all my friends and family.

by - Verified Customer February 27, 2017

I'm glad to know that I know the owner. He was very polite at his Park Row shop so I'm glad he has something close to my home.

by - Verified Customer February 26, 2017

Good experience great staff.

by - Verified Customer February 24, 2017

Excellent communication and very courteous customer service.

by - Verified Customer February 23, 2017

Quick service.

by - Verified Customer February 22, 2017

The people were very friendly and explained all the work that was being done. Will be back again.

by - Verified Customer February 22, 2017

Went to have a lug nut repaired and ended up with an alignment also.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer February 21, 2017

Went to have my lugnuts fixed. They couldn't get to it that night so they gave a rental for fear of me driving. They did a awesome job.

by - Verified Customer February 20, 2017

Performed excellent work in an efficient time.

by - Verified Customer February 20, 2017

Courteous and professional. Explained what was done.

by - Verified Customer February 16, 2017

In for inspection. Completed in about 30 minutes

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Glad we could help. Thank you!

by - Verified Customer February 14, 2017

Great.

by - Verified Customer February 12, 2017

Everyone was friendly and professional. The shop area was clean and well kept. I was impressed by the diverse knowledge of the staff.

by - Verified Customer February 09, 2017

Friendly and knowledgeable staff.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Courteous and pleasant customer. Thank you for the kind words.

by - Verified Customer February 09, 2017

They where straight to the point on what they needed to get done. It was wonderful the on thing is that the price was really high for the things I needed on my SUV. Mrs. Krystina was very helpful and nice.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

It was our pleasure Brianna Thank you for coming back to see us. Have a blessed day!

by - Verified Customer February 08, 2017

Expert advise.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Several great minds put together to accomplish a common goal... Taking care of you!

by - Verified Customer February 08, 2017

Awesome customer service highly recommend; great warranty.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

You are amazing.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer February 07, 2017

Management always treats me with respect. I feel like I am the most important customer they have. Its almost a pleasure to have my car breakdown.

by - Verified Customer February 05, 2017

Good service, friendly staff.

by - Verified Customer February 03, 2017

Great service.

by - Verified Customer February 03, 2017

My first experience was over the phone with James, who gave me great advice. That's what convinced me to bring my next car to them. They worked on the brakes and did a great job. They even laid out a plan for repair for the entire year and were honest with what repairs were needed vs what was recommended. I'm definitely planning on bringing back my other cars to them.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Preventative maintenance is key! We want to keep you on the road on your budget. Thank you for the chance to take care of you

by - Verified Customer February 02, 2017

I had a front end alignment on my Ford F-250 heavy duty. It was bouncing down the road basically. After the alignment my truck handled like new. I was then able to put 2 new tires on the front end. I will recommend this shop to all my friends and family. Best experience ever at an auto repair shop.

Reply from Auto Check Elite – by Auto Check Elite February 14, 2017

We are very pleased we could help you. We look forward to taking care of you in the future. Have a blessed day!

by - Verified Customer January 30, 2017

This shop did and alright job on my car. They left a portion of molding unfasten underneath the car. They also stated that in order to have an alignment i needed to buy other parts that were worn according to their specs. But i went over to BREAK CHECK and they fixed my problem and said i didn't need any other parts replaced at the time...so go figure that one!

by - Verified Customer January 30, 2017

Staff was very professional and friendly. Work was done as promised and I would recommend your shop to others. Keep up the good work!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you Barbara! We look forward to taking care of you again. Keep fighting! Have many more blessed days!

by - Verified Customer January 29, 2017

Very good.

Reply from Auto Check Elite – by Auto Check Elite February 14, 2017

Thank you Robert. Have a blessed day!

by - Verified Customer January 27, 2017

Great ownership and management team. Treated me very fair!

by - Verified Customer January 26, 2017

work was done second time correctly.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer January 25, 2017

Excellent work. Fair pricing. Thanks.

by - Verified Customer January 24, 2017

Excellent customer service. Very pleasant experience!!!

by - Verified Customer January 23, 2017

Nice facility!

by - Verified Customer January 22, 2017

WOW! I am AMAZED at the HONEST mechanical expertise and superior customer service. Mechanics and a business you can trust! Truly unique! These Professionals are AWESOME! Thank you so much for treating me and my car like it was your own!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

You are awesome Susan. Thank you so much for giving us this great opportunity to take care of you. We look forward to seeing you again.

by - Verified Customer January 20, 2017

I was pleasantly surprised by the service.

Reply from Auto Check Elite – by Auto Check Elite February 25, 2017

Awesome to hear! Thank you for the opportunity to provide that service for you!

by - Verified Customer January 20, 2017

Great experience! Shop is very clean and fun atmosphere. The people are so kind.

by - Verified Customer January 20, 2017

Excellent customer service and professionalism! I highly recommend this shop for all vehicle PMs and repairs.

by - Verified Customer January 20, 2017

All employees at this location are very friendly, and very knowledgeable. They have always taken care of me and the needs for my vehicle. Keep up the good work!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Even better feeling having happy customers. If you love what you do its never work. Have a blessed day!

by - Verified Customer January 19, 2017

They are very courteous, and create a nice customer environment.

by - Verified Customer January 17, 2017

Excellent service and place!

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer January 17, 2017

Excellent Customer Service!

by - Verified Customer January 16, 2017

If you want anything done right, talk to Matthew the owner. The service writer didn't listen to customers very well and spoke negatively about other customers. Not a great experience until I spoke to the owner.

by - Verified Customer January 15, 2017

Fast and friendly service.

by - Verified Customer January 15, 2017

Both Kristina and Mr. Oregon were very informative and kept me updated in the service.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you!

by - Verified Customer January 13, 2017

It was good.

by - Verified Customer January 13, 2017

Great job as always..

by - Verified Customer January 12, 2017

I drive almost 20 miles to get my cars serviced at Auto Check Elite. I am certain that I bypass 100's of repairs establishments and dealers from my house to Auto Check Elite. It is always worth it. I highly recommend anyone in the greater Houston area to use Auto Check Elite!!!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

It is such and honor you would go out of your way for us. This is why we love what we do. Thank you for trusting our shop.

by - Verified Customer January 12, 2017

Excellent service. Excellent work, Fair Prices. Why go anywhere else?

by - Verified Customer January 11, 2017

Friendly and very professional!

by - Verified Customer January 09, 2017

Love the place. Friendly people doing quality work at a fair price.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer January 06, 2017

Great Service!

by - Verified Customer January 06, 2017

Great Job!!! I'm definitely going to be a lifetime customer.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

We wouldn't have it any other way. Welcome to the family!

by - Verified Customer January 03, 2017

It was good.

by - Verified Customer January 03, 2017

Owner and front desk girl are wonderful! Kept me updated the whole time & a free loaner car during the repairs.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Pleasure is all ours thank you for the opportunity! Have a wonderful day!

by - Verified Customer January 03, 2017

I've been to the shop twice and both times the service was great. The front desk manager was very friendly and professional. She's very sweet with my kids and very helpful to me. The atmosphere is very cool and they make you feel welcomed and do their best to give great service to your automobile. I would highly recommend them to friends and family.

by - Verified Customer January 01, 2017

. .

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

:-)

by - Verified Customer December 28, 2016

The price was right and even let me fix more because of it.

by - Verified Customer December 28, 2016

This was the first visit to the shop and we're pleased with the service. It has become our shop of choice.

by - Verified Customer December 28, 2016

Great shop.

by - Verified Customer December 26, 2016

Awaiting follow up visit.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer December 26, 2016

Auto Inspection.

by - Verified Customer December 26, 2016

Thank you!

by - Verified Customer December 25, 2016

For sure, I'll come back for further services if needed it.

by - Verified Customer December 25, 2016

I had a great experience with shop, all the people were very helpful and willing to do whatever it took to get my car fixed! They went above and beyond!!

by - Verified Customer December 22, 2016

They exceeded my expectations, fully explained all repairs and even changed my tail light that I did not know was out. The mechanic made sure my alignment was correct. Staff was so friendly and helpful. They made getting this repair a great experience.

by - Verified Customer December 22, 2016

The cost of our headlight repair was higher than we would have wished, but new brake pads and rotors were reasonably priced.

by - Verified Customer December 20, 2016

The problem was not fixed and it appeared I was being asked to have unneeded repairs done. It seems like just another rip off car repair facility. Sorry for both of us.

by - Verified Customer December 20, 2016

They made getting the car repaired a very positive experience.

by - Verified Customer December 19, 2016

Great customer service!

by - Verified Customer December 18, 2016

Excellent Service and very well trained personnel.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer December 18, 2016

Everyone was friendly & knowledgeable!

by - Verified Customer December 18, 2016

Very friendly service. This is a really nice place to do business. Thank you!

by - Verified Customer December 15, 2016

Every time I go to Auto Check Elite, they are professional and courteous. They've gone the extra mile every time I've been there.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

It was our pleasure. Thank you

by - Verified Customer December 13, 2016

Great job!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Great Customer!

by - Verified Customer December 13, 2016

They fixed issues that were not done right in another shop. It's too early to tell if the repairs were done right at this point. Auto Check Elite explained what needed to be done to fix the issues.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you for coming to our shop. We know you had a lot of repairs from before. It was our pleasure to make things right. Have a blessed day!

by - Verified Customer December 11, 2016

Fantastic! I was stranded and they sent a tow truck and loaner vehicle so I could continue all of my weekend events and while they fixed the car. Best customer service ever!

by - Verified Customer December 07, 2016

Excellent customer service, never felt pressured and my problem was fixed and my car was ready so quickly!

by - Verified Customer December 06, 2016

Was just a state inspection.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

One of a kind customer! Thank you for the opportunity!

by - Verified Customer December 05, 2016

Work done well and on time. Staff efficient and courteous.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you for the opportunity!

by - Verified Customer November 30, 2016

Matt is awesome and goes beyond expectations with customer service! Great repair shop!

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Matt is a force to recon with! The team he has formed is one the Avengers can appreciate! We look forward to taking care of you and your family again.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer November 30, 2016

Walked in for an alignment. Was going to wait for the repair. The tech took my car in first because he noticed I was waiting for it late in the day. Great service.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you for sharing your experience Larry! We appreciate your business. Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 30, 2016

Outstanding customer service!

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Outstanding customer! Thank you for trusting us with your vehicle. Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 29, 2016

Great expectations.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Great Customer!

by - Verified Customer November 29, 2016

Excellent service, very professional staff and absolutely friendly.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

You are wonderful Preneesha! We appreciate your business! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 28, 2016

Inspection.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you for allowing us to take care of your state inspection for you. Have a blessed day!

by - Verified Customer November 27, 2016

My experience was over all : Excellent !

They have expert knowledge and attention to detail. I wouldn't take my car anywhere else, other than the Volvo dealer.

I actually prefer Auto Elite, they were extremely courteous and even took me to pick up my kiddo from school & to an appointment ... when we realized my car needed another hour. The shop is decorated very cool and clean and has excellent equipment for all a cars needs.

Reply from Auto Check Elite – by Auto Check Elite January 02, 2017

You are most welcome Dayna. Thank you for leaving us a review! We are so pleased we could help you and your family. Have a blessed day! Keep loving our Veterans! Happy New Year!

by - Verified Customer November 25, 2016

Very nice place it appears that they have highly trained employees who know their job and take care of the customer. It was great having everything explained to us to fix it the right way with out hidden charges. Awesome job done by all from the front to the top it was an awesome experience for both my wife and I and we are thankful to have them in the area. We will and already have recommended y'all to friends and family.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

This review is top notch! Thank you Tom. Could not have said it better ourselves. We look forward to adding to our family tree! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 25, 2016

I was very impressed with the shop. I was greeted immediately and my car was taken care of right away.The work was thoroughly explained. The work was done at a very reasonable price and it was guaranteed for 3 years or 30,000 miles.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Awesome to hear Stewart! Thank you for this great review. You can add on another 6,000 miles to that warranty! :) Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 24, 2016

Excellent.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Wonderful! We appreciate your business Scott! Thank you! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 24, 2016

Great service.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Great customer! Have a blessed day Peter! Thank you sir!

-Auto Check Elite.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer November 24, 2016

Good service.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you Chris! We appreciate your business. Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 22, 2016

Great shop. Matthew knows his stuff and makes sure your car is taken care. The offer the best customer service and the prices are always less than anyone else. I will always bring my cars to them first.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

We dont want to take care of you one time. We want to take care of you for life! Welcome to the family! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 21, 2016

Friendly and professional staffs. Car was ready before the quoted time. Great place.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you Charles for giving us awesome feedback! Have a blessed day!
-Auto Check Elite.

by - Verified Customer November 21, 2016

Good work and done on time!

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

You are awesome Robert. Well Said. Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 20, 2016

They completely got my car back into action!

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Awesome! That is exactly what we like to hear. We appreciate your business. Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 18, 2016

Overall it was a great service.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Awesome to hear Abulbashar! It was a pleasure taking care of you! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 17, 2016

Mathew and crew really take great care of our cars. Truly caring people!

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

You are so awesome Stacey! Thank you for such kind words. Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 17, 2016

Good.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

You were great! Thank you Zack! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 13, 2016

Felt I received excellent service done in a timely and friendly manner. Will definitely use again when I need to.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Awesome! We are looking forward to seeing you again.

by - Verified Customer November 13, 2016

Very pleased with our experience. Will return for future needs too.

Reply from Auto Check Elite – by Auto Check Elite December 16, 2016

Welcome to the family! Thank you for trusting us with your vehicle! Merry Christmas!

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer November 10, 2016

Really recommended.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you!

by - Verified Customer November 10, 2016

This is a good, clean and honest shop. I will take my cars back there again.

Reply from Auto Check Elite – by Auto Check Elite February 28, 2017

Thank you Tim. We look forward to taking care of you again!

by - Verified Customer November 10, 2016

The counter manager, and shop Tech (Tray) were very hospitable, and professional. The owner was also very friendly, and accommodated my needs. I got the feeling of family while I was there. You can tell that they work as a team!!

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Welcome to the family David! We look forward to taking care of you for life! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 10, 2016

Best of best.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

It is always a pleasure to take care of you sir! We appreciate you! Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 10, 2016

I was a first time customer. I do plan to return for future service. I did suffer some sticker shock on some proposed service.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you Charles! Treat the recommended repairs as a to do list. We want every customer to know the condition of their vehicle. Preventative maintenance is key to avoiding major repairs. Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 09, 2016

Great service, very professional and comfortable waiting area.

Reply from Auto Check Elite – by Auto Check Elite December 16, 2016

Thank you Todd! It was a pleasure taking care of you! Merry Christmas!

by - Verified Customer November 08, 2016

I felt like the shop was very pushy and wanted to get anything done that day. I witnessed this with another customer while waiting for my car. They were pushing this person into doing anything they could get done today instead of waiting.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

We are sorry you felt that way. Every thing we do is usually same day service. Customers are not obligated to complete any repairs done they are not ready for. We are known for our fast service and our quality work. We also provide a 3 year 36,000 mile warranty. Thank you for expressing your opinion. We appreciate your business. Have a blessed day -Auto Check Elite.

by - Verified Customer November 06, 2016

From the time I walked into the shop, I was very impressed the mechanics we're very nice and the shop looked phenomenal. I never felt pressured for anything at anytime I definitely will be back when repairs are needed on my car.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you Candice! We appreciate this awesome feedback! We hope you have a blessed day!

-Auto Check Elite.

by - Verified Customer November 06, 2016

Outstanding Service all the time.

Reply from Auto Check Elite – by Auto Check Elite December 12, 2016

Thank you Al! We appreciate you Have a blessed day!

-Auto Check Elite.

by - Verified Customer November 04, 2016

Thanks.

Reply from Auto Check Elite – by Auto Check Elite December 16, 2016

Thank you Sandra! We appreciate your business! Merry Christmas!

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer September 06, 2016

Excellent!

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Thank you Zack for this great feedback! We hope you keep us in mind for your future needs. -Auto Check Elite.

by - Verified Customer September 06, 2016

It was my first time I had a service and learned I could have saved time and cost at this shop. I gave me all the report in detail on test and repair during the process. My case was wheel alignment, which was very professional and convincing to me. I definitely go this shop again and recommend to my friends.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Fantastic to hear! We look forward to meeting the family! Thank you for taking the time to leave us this feedback. Have a blessed day!

-Auto Check Elite.

by - Verified Customer September 06, 2016

Very friendly, very reasonable, very accommodating.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

You are too kind Donna. Thank you for leaving us a review! Have a blessed day! -Auto Check Elite.

by - Verified Customer September 05, 2016

IT WAS VERY PLEASANT.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

It was very nice to meet you Edison, Thank you for coming to spend time with us. Have a blessed day! -Auto Check Elite.

by September 05, 2016

Fun shop. Friendly staff. Lots to look at while waiting.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Anything we can do to make your day easier! Thank you! Have a blessed day!

-Auto Check Elite.

by - Verified Customer September 02, 2016

Very good service, fast.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Fast good service is what its all about! Thank you for trusting our shop with your vehicle. Have a blessed day!

-Auto Check Elite.

by September 02, 2016

They did great. The girl that helped us was sweet and helpful. They drove us to where we needed to be so we didn't have to wait.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Anything we can do to help your day go by smoother! Your life should not stop just because of car trouble! Thank you for trusting our shop. Have a blessed day! -Auto Check Elite.

by - Verified Customer September 01, 2016

Friendly and very knowledgeable technicians!

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Thank you for taking the time to leave this for us! We appreciate it very much. Have a blessed day!

-Auto Check Elite.

by - Verified Customer September 01, 2016

Great job repairing my Jeep quickly. Very friendly staff, I had Krystina helping me. I've already recommended your shop to several of my friends in the Katy area.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Awww Thank you Taylor! Khrystina is awesome! Please send them our way we will take good care of your family and friends! Have a blessed day!

-Auto Check Elite.

by August 31, 2016

Good services.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Thank you random citizen! Have a blessed day!

-Auto Check Elite.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer August 30, 2016

Service for an experience that comes close to working with James and Matthew at this new shop. You go the extra mile for me and kept up with me daily with options, talk about genuine care in excellent customer service. I will recommend this to everyone! Find Khrystina for help and you'll understand what I'm attempting to communicate.

Derly Trevino
HMG

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

You are so kind Derly! We look forward to seeing you again and again thank you for being a loyal kind customer. Have a blessed day!

-Auto Check Elite.

by - Verified Customer August 30, 2016

Super Friendly.....great service!

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Thank you for these kind words Paula! Have a blessed day!

-Auto Check Elite.

by - Verified Customer August 26, 2016

It's not the cheapest option, but it is the best, and nowhere near as expensive as some other shops.

Reply from Auto Check Elite – by Auto Check Elite September 29, 2016

Cheap is not always a good thing especially when it comes to your safety! Thank you for choosing us! Have a blessed day!

-Auto Check Elite.

by - Verified Customer August 26, 2016

Very professional and friendly.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Rhonda, Have a blessed day!

-Auto Check Elite.

by - Verified Customer July 31, 2016

Matt and the staff were warm and open.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Sam! We are happy we could help! Have a blessed day!

-Auto Check Elite.

by - Verified Customer July 31, 2016

I feel like the service and repairs were honest. That's my biggest worry about automotive shops.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We make it a point for all of our staff to sleep well at night. Honesty is our first priority. Thank you Janet for giving us a chance. Have a blessed day!

-Auto Check Elite.

by July 29, 2016

A service was forgotten and was not done. Manger was professional about it. Apologized, and took care if the problem. The cashier was not receptive when I called to let her know of the problem. No apology over the phone or anything. When I came in, she asked if I was sure the service was not done as if I was lying. It was a windshield wiper. I told her it's still the old one and she said am I sure. Huh? Then she said she will get someone to look at it. I did not like her attitude and her customer service. I will come back here because everyone else is good but some people won't because of her and that's a shame because I do like the manager. He was professional and took care of me.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We apologize again, Thank you for giving us a chance to fix our mistake. We hope to have the opportunity to take care of you in the future. Thank you for your patience and understanding. Being a new business we will do our best to make the changes necessary to accommodate your needs. Have a blessed day!

-Auto Check Elite.

by - Verified Customer July 29, 2016

Excellent service. I brought my truck in on a Saturday afternoon not expecting it to be returned until Monday. The team worked late and returned my vehicle Saturday evening.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Patrick. We take alot of pride and making you happy! Have a blessed day!

-Auto Check Elite

by - Verified Customer July 29, 2016

Friendly, quick, worked us in at the last minute, good job for a reasonable price.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Awesome to hear Ken, Thank you for giving us a chance! Have a blessed day!

-Auto Check Elite.

by - Verified Customer July 22, 2016

Super job

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Super customer! Thank you Counte! Have a blessed day!

-Auto Check Elite.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer July 22, 2016

Very professional and top notch experience.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you very much David! Have a blessed day!

-Auto Check Elite.

by - Verified Customer July 21, 2016

Best customer service and best auto repair shop in Houston.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Awesome to hear Faisal! We appreciate your business! Have a blessed day!

-Auto Check Elite.

by - Verified Customer July 17, 2016

Very good people who did a great job on my car.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Great customer! Thank you Richard. Have a blessed day!

-Auto Check Elite.

by - Verified Customer July 17, 2016

Incredibly satisfied with my experience. Everything was done in a timely manner. I wasn't stranded without my car, as I was provided with a loner car. Once I got my car back, I realized that Matt and his team went out of their way to make sure all the details were perfected!

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Awesome to hear Harkeerat! We are going the extra mile to change the face of automotive shops! It feels great to hear you are happy! Have a blessed day!

-Auto Check Elite.

by - Verified Customer July 15, 2016

Had an inspection. Quick and easy service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Victor. We are happy we made it easy for you! Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 15, 2016

Great customer service. The owner takes a personal interest.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Jim! Good leaders empower the team! Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 15, 2016

It was good they solved the problem and I appreciate the communication from the staff.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Communication is key! We are pleased we made you comfortable with our service. Thank you Carlos, Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 14, 2016

They are very simple to make appointments, they have a very friendly staff, they did the work quickly and friendly without any issues.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We have multiple ways to make an appointment! Thank you for utilizing our services! We are pleased you are happy! Thank you for coming into our shop Aldo. Have a blessed day!

-Auto Check Elite.

by April 13, 2016

I thought they were great. They are a really good company and they didn't try to sell me a bunch of services that I didn't need. Also they were really nice to my kids in the waiting room.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Awesome to hear family is very important and the reason we take our business so seriously. We know how hard it is to not have your vehicle. Thank you for trusting our shop. Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 12, 2016

Good, fast, and the price is reasonable..

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Xu! We appreciate your business. Have a blessed day!

-Auto Check elite.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer April 11, 2016

Good service and people are really polite and helpful.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Maria for your kind words! We appreciate you. We look forward to taking care of all your vehicle needs. Have a blessed day!

-Auto Check elite.

by - Verified Customer April 10, 2016

The Work was great. They did everything they said they would and on time. Their customer service is excellent.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you for giving us a chance Bennie, We appreciate you sharing the love! Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 07, 2016

The guys came and grabbed my vehicle and took it back. They told me exactly what was wrong with it. I told them I didn't have a lot of money and they helped me out with the pricing so I could get back into a good car for a good price. When I got it back, they had even washed it for me.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We are very pleased we could help. Thank you for giving us a chance to take care of you! Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 04, 2016

It was alright, just a little expensive.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We apologize you were not completely pleased. Keep in mind we do offer 3 year 36,000 mile warranty and only apply original parts. We also offer loaner vehicles based on availability as a courtesy for major repairs. Please keep us in mind for the future. Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 03, 2016

It was a very good experience. Serviced well, done in a timely manner. Clean job. Personable people.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Happy to hear Craig! Thank you for spending time with us! Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 03, 2016

It was amazing. It was great. I would recommend them.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

You are amazing! You are great! Thank you Shawn! Have a blessed day!

-Auto Check Elite.

by - Verified Customer April 01, 2016

They were able to get what I wanted done in a reasonable amount of time.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Paul! We appreciate your business! Have a blessed day!

-Auto Check Elite.

by - Verified Customer March 30, 2016

It was a great experience. They fixed everything. They performed the maintenance my car needed. My car is in great shape. My car is running great.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Its awesome when your car runs like it should! Thank you Kevin for trusting our shop with your sweet ride! Have a blessed day!

-Auto Check Elite

by March 30, 2016

They have very good customer service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We love you too random citizen! Have a blessed day!

-Auto Check Elite.

by - Verified Customer March 29, 2016

I was satisfied with the service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We were satisfied with the customer! Thank you Muhammed! Have a blessed day!

-Auto Check Elite.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney
by - Verified Customer March 27, 2016

I had a situation where I was up at the race track and broke a lug nut in the middle of the afternoon. They stayed late and took care of it so I could go home the next day. They went above and beyond to provide a wonderful experience.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Its always a pleasure to see you James. We look forward to keeping you on the track! Have a blessed day!

-Auto Check Elite.

by - Verified Customer March 20, 2016

It was very great. He even gave me a free oil change. Very, very kind and helpful. Just great customer service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Its all about you! We want to take care of you for life not just one day! Have a blessed day!

-Auto Check Elite.

by - Verified Customer March 13, 2016

It was great, Matthew and Michelle were helping me and they did an amazing job.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Toni! We appreciate your business. Have a blessed day!

-Auto Check Elite

by - Verified Customer March 08, 2016

It was a good experience, they had a fair price and they gave me a ride home which was helpful.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We are very happy you had a great time! Thank you for trusting our shop. Have a blessed day John!

-Auto Check Elite.

by - Verified Customer March 08, 2016

They have state of the art equipment, and the shop is extremely clean. Matthew, the owner, is awesome!

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

You are awesome Mike! Thank you sir! Have a blessed day!

-Auto Check Elite.

by - Verified Customer March 08, 2016

It was very good service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Luis! We appreciate your business! Have a blessed day!

-Auto Check Elite.

by - Verified Customer February 28, 2016

They provided me with exceptional service. I was treated like I was important, and the job was done professionally. I have no complaints whatsoever.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We have no complaints on our end Steve, you are very important thank you for trusting us with your vehicle. You are an exceptional customer! Have a blessed day!

-Auto Check Elite.

by - Verified Customer February 24, 2016

Excellent customer service. Great location. Very easy to access to the shop from the freeway.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Corina. Its all about location, good people and Excellent customers. Have a blessed day!

-Auto Check Elite.

by - Verified Customer February 19, 2016

Nice people working. They are experienced and they know what they are doing and they deal with the customers well.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

Thank you Sam! You are an excellent customer! We appreciate you trusting our shop. Have a blessed day!

-Auto Check Elite.

by February 09, 2016

Clean environment. Very friendly customer service.

Reply from Auto Check Elite – by Auto Check Elite October 12, 2016

We love you too random citizen! Have a blessed day!

-Auto check Elite.

14 verified customers did not leave comments but provided these ratings:
by Hari, Maria, Marcel, Scott, Vivi, Ram, Ruben, Macayla
by Mary, Mark
by Eric, Carl, Kevin, Rodney

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
97

Auto Check Elite has been serving the community of Katy and the surrounding area since 2013. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "helpful”, “friendly”, “amazing”, “professional” and "excellent". This location features a team of experienced automotive professionals lead by an ASE certified master technician. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog and safety inspections, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental & loaner vehicles, early bird drop off, loaner vehicles, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More

AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Auto Check Elite
key stuck in the ignition and cannot cycle...
We can help towing it to the shop tomorrow. We will open regular hours tomorrow.
2816449045
autocheckelite.com

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