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Muffler Masters - Kannapolis

RepairPal Certified Shop in Kannapolis

Muffler Masters - Kannapolis

33 Verified Reviews
(704) 741-8040
2205 S Cannon Blvd
Kannapolis, NC 28083 USA
"They have great service and they are great people to work with."
— Sean, a Verified Customer
Hours
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
08:00
13:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Jimmy Brantley, Manager
  • Established 2015
  • 5 Auto Repair Mechanics on Staff
  • 105 Years of Car Repair Experience
Muffler Masters - Kannapolis Reviews
33 Ratings
Displaying 1 - 15 of 32reviews
08/23/18
I ultimately found this shop last year when I needed a car inspection and was very pleased with the services I received. When my headlight went out recently I decided to make an appointment, however, had concerns, as I drive an Audi and not all shops, are able to work on Audi's. They pulled my car in, took a look and called me to the front desk to break the news that my headlight itself was going to cost me $230 to replace and install. Of course, I needed a new headlight and I knew it was going to be expensive so I went ahead and told them to put it in. Not only did they do a great job the first time, as I have had no issues since it was replaced over a week ago, but the shop owner even gave me a discount on the labor for feeling bad for the ridiculous cost of the headlight. It was a genuine act of kindness and I will forever recommend this shop to anyone that needs work done to their vehicles!
Reply from Muffler Masters - Kannapolis
by MufflerMasters, October 06, 2018

Thank you Brooke - me and my team work hard to not only do the job right the first time, but also ensure our customers get great value in terms of service and price. I am glad it worked out so well for you!

08/17/18
Always take my cars there!
Reply from Muffler Masters - Kannapolis
by MufflerMasters, October 06, 2018

Tina - you are a great regular customer and we a lucky to have you keep coming back for all of your automotive repair needs. Thanks!

07/23/18
Very good.
06/19/18
Everything was explained to me so that I can understand it and they were very friendly and respectful as well. Thank you so much for all your services and help.
Reply from Muffler Masters - Kannapolis
by MufflerMasters, October 06, 2018

Richelle - thank you for taking the time to write this review. Me and my team try very hard to not only to complete repairs correctly the first time, but also communicate with our customers each step of the way. Thank you for taking the time to write this review!

06/22/18
Everything went as planned and what stood out was Joe texting couple days later to get an update. I appreciated that.
Reply from Muffler Masters - Kannapolis
by MufflerMasters, October 06, 2018

Thank you Nicholas. Service after the "sale" is very important to me and my team. Thanks for taking the time to post this review.

06/05/18
I needed some work done on my car and they got me right in. Within an hour I was done. I am very pleased.
05/30/18
They were very accommodating however, the job wasn't entirely secured.
06/04/18
They have great service and they are great people to work with.
06/07/18
They are very efficient, they took care of my vehicle problem and they didn't overcharge me and the price is very very reasonable they don't tale a lot of my time, got it done and got it out of there and they were honest.
05/24/18
They were very professional and looked the prices up for us. I was very satisfied with the price and the money they charged us for the labor was really good. We haven't had any problems since and I'm very satisfied with what they did from the mechanical side to the business side.
06/05/18
They did a really good job on the installation, but they gave me one price then tried to charge me another.
06/02/18
It was good.
05/11/18
Excellent service.
05/26/18
Good work.
06/01/18
Incredible wonderful customer service. Very conscious of time in getting things done.
Schedule an Appointment with Muffler Masters - Kannapolis
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (704) 741-8040
Need an appointment for today? Call the shop directly at (704) 741-8040
RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
92
Customer Amenities
95
The Kannapolis location of Muffler Masters has been serving the local community since 2015. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “knowledgeable”, “fantastic”, “professional”, "honest", and “wonderful”. This location features a team of automotive professionals whose experience and commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Rental vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Map
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Schedule an Appointment with Muffler Masters - Kannapolis
Select a date and time
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Need an appointment for today? Call the shop directly at (704) 741-8040
Need an appointment for today? Call the shop directly at (704) 741-8040
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