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Muffler Masters - Kannapolis

RepairPal Certified Shop in Kannapolis

Muffler Masters - Kannapolis

44 Verified Reviews
(704) 741-8040
2205 S Cannon Blvd
Kannapolis, NC 28083 USA
"They have great service and they are great people to work with."
— Sean, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
8:00am to 1:00pm
Auto Repair Experience
  • Jimmy Brantley, Manager
  • Established 2015
  • 5 Auto Repair Mechanics on Staff
  • 105 Years of Car Repair Experience
Muffler Masters - Kannapolis Reviews
44 Ratings
Displaying 1 - 15 of 43reviews
Jason
03/29/19
Verified Customer
Very satisfied customer!
Michael
03/27/19
Verified Customer
Joe, listened to what type of sound I was looking for and recommended a muffler.
L Doyin
02/12/19
Verified Customer
This is my place to fix my cars.
Richard
02/07/19
Verified Customer
Friendly staff and professional.
Nolan
02/11/19
Verified Customer
The people are great and the price was unbeatable
Sande
02/08/19
Verified Customer
They were awesome! Got our Jeep in and did the job perfectly! Will definitely use them again!! We drive an hour just to get to them!
Shawn
02/04/19
Verified Customer
The price & respect
Fransisco
01/29/19
Verified Customer
We are very satisfied with the service we received.
Ben
12/17/18
Verified Customer
ordered wrong hitch had to take back to correct
Jackie
10/25/18
Verified Customer
The staff at Muffler Masters is awesome, they always work my car in when ever I have a need. Jimmy is always so helpful.
Angela
10/16/18
Verified Customer
I've been here several times, rates are great and service is faster than I expected. Next time I will do some homework and ask questions, I'm good with the repair, however, would have opted for a quieter muffler/tailpipe.
Brooke
08/23/18
Verified Customer
I ultimately found this shop last year when I needed a car inspection and was very pleased with the services I received. When my headlight went out recently I decided to make an appointment, however, had concerns, as I drive an Audi and not all shops, are able to work on Audi's. They pulled my car in, took a look and called me to the front desk to break the news that my headlight itself was going to cost me $230 to replace and install. Of course, I needed a new headlight and I knew it was going to be expensive so I went ahead and told them to put it in. Not only did they do a great job the first time, as I have had no issues since it was replaced over a week ago, but the shop owner even gave me a discount on the labor for feeling bad for the ridiculous cost of the headlight. It was a genuine act of kindness and I will forever recommend this shop to anyone that needs work done to their vehicles!
Reply from Muffler Masters - Kannapolis
by MufflerMasters, October 06, 2018

Thank you Brooke - me and my team work hard to not only do the job right the first time, but also ensure our customers get great value in terms of service and price. I am glad it worked out so well for you!

Tina
08/17/18
Verified Customer
Always take my cars there!
Reply from Muffler Masters - Kannapolis
by MufflerMasters, October 06, 2018

Tina - you are a great regular customer and we a lucky to have you keep coming back for all of your automotive repair needs. Thanks!

Steve
07/23/18
Verified Customer
Very good.
Richelle
06/19/18
Verified Customer
Everything was explained to me so that I can understand it and they were very friendly and respectful as well. Thank you so much for all your services and help.
Reply from Muffler Masters - Kannapolis
by MufflerMasters, October 06, 2018

Richelle - thank you for taking the time to write this review. Me and my team try very hard to not only to complete repairs correctly the first time, but also communicate with our customers each step of the way. Thank you for taking the time to write this review!

RepairPal Scorecard
93
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
92
Customer Amenities
95
The Kannapolis location of Muffler Masters has been serving the local community since 2015. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “knowledgeable”, “fantastic”, “professional”, "honest", and “wonderful”. This location features a team of automotive professionals whose experience and commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Rental vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.
Details
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • TECH-NET
Map
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What verified customers have to say about Muffler Masters - Kannapolis
Would recommend to a friend
100%
Did not feel sales pressure
100%
Car was fixed correctly the first time
94%
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