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Lex Brodie's Tire, Brake & Service Company-Kaneohe

RepairPal Certified Shop in Kaneohe

Lex Brodie's Tire, Brake & Service Company-Kaneohe

127 Verified Reviews
(808) 670-1130
46-158 Malina Pl
Kaneohe, HI 96744 USA
"Great service."
— William, a Verified Customer
Hours
Su
9:00am to 4:00pm
M-F
7:00am to 6:00pm
S
7:00am to 5:00pm
Auto Repair Experience
  • Gerard Ahquin, Manager
  • Established 2006
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 42 Years of Car Repair Experience
Lex Brodie's Tire, Brake & Service Company-Kaneohe Reviews
127 Ratings
Displaying 1 - 15 of 126reviews
Karen
06/09/17
Verified Customer
Rachel never scheduled me and always use double talk. When I finally decided to fix my AC and was quoted $700 she said that the bill was $800 and that they didn't charge me for the first diagnosis. Anyway, I left feeling very betrayed.
Ralph
07/24/17
Verified Customer
Great service and people. Fixed my problem.
Lyle
06/24/17
Verified Customer
The wait was extremely long the promised time was incorrect. They stated that one of the workers called sick. There should some type of compensation if it takes more than 3 hours to change four tires and alignment.
Stanley
07/09/17
Verified Customer
Excellent.
Dawn
07/23/17
Verified Customer
Excellent Service.
Bill
06/10/17
Verified Customer
Shop was slow to get back to me with information. Two days to figure out the problem is too long, especially since I was "paying" them to figure it out. Then the issues was much more than they told me it was for the estimate. After I left the shop when the problems were fixed my A/C started to act up. I'll find someplace else to fix that.
Stephen
07/13/17
Verified Customer
Very courteous staff and excellent customer service.
Brian
06/24/17
Verified Customer
Great service, great people!
Barbara
06/07/17
Verified Customer
A previous visit had recommended rear brake replacement, but this inspection visit showed they were not needed.
Chad
06/26/17
Verified Customer
I was very pleased with the service I received.
Brian
06/09/17
Verified Customer
Satisfied customer.
Peter
07/30/17
Verified Customer
This place has historically been great for us, but this last time, we brought our car in after tire rotation and the brakes were making noise when they weren't before the tire rotation. We were told brakes and rotors needed to be replaced, which is fine, but was told it was our inattention to brake noise prior to bringing car in for tire rotation. We were told we probably didn't hear the noise prior to brining it in, but started listening for it afterward. I was unsatisfied with that answer and technician should have looked into what might have caused the squeaking. Hard to believe it was just a coincidence. We will give them another shot because they have been good to us for a while now. I am just unhappy with the customer service aspect.
Chuck
06/01/17
Verified Customer
Everyone I met was friendly.
Francine
07/24/17
Verified Customer
Professional, courteous and thorough with the info shared with me so that I could make a sound decision.
Jon
07/24/17
Verified Customer
Service was good.
RepairPal Scorecard
92
Overall Quality Score
Group 5 Created with Sketch.
24-month / 24,000-mile warranty
Technical Ability
94
Tools & Equipment
93
Customer Service
85
Customer Amenities
98
The Kaneohe location of Lex Brodie's Tire, Brake & Service Company has been serving the local community since 2006. This shop features a team with an excellent mix of experience, ongoing training ans ASE certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to state safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “helpful”, “excellent”, “courteous”, and “reliable”. Rental cars, early bird drop off, Saturday and Sunday business hours, and a waiting area with wireless Internet are available for your convenience.
Details
Message From the Shop
Aloha! Please considerer Lex Brodie's for your tire, brake repair and auto service & repairs needs. We have "Lex Appeal!". "Lex Appeal" is the confidence you receive by allowing us to serve you today as well as standing behind our services and products in the future. Lex Brodie's received the very first International BBB Award for "Excellence in Customer Care" which was open to all businesses in USA and Canada (a fortune 100 company came in 2nd behind Lex Brodie's!). Founded in Hawaii in 1961, we are Hawaii's tire experts with over 53 years of experience serving Hawaii drivers. We are also more than Tires! We are "Like Your Family Dr for Your Car" and "Your Alternative to the Dealer for Most of your Cars Service Needs." We have been voted Honolulu's Best for Auto Repair 5 year in a row. Lex Brodie's offers a Fixed Forever Warranty on most of their auto repair services and provides a Lifetime Tire Service Package on tires purchased and installed with us.
Specialities
  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
Amenities
  • Early Bird Dropoff
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Service Guarantee
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Affiliations
  • NAPA
  • iATN
Map
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