Close

Browns Mill Auto Tech

(423) 358-4102
25 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 12:00pm

ADDRESS

3609 N Roan St
Johnson City, TN 37601 USA

AUTO REPAIR EXPERIENCE

  • Kevin Dwyer, Manager
  • Established 2014
  • 5 Auto Repair Mechanics on Staff
  • 111 Years of Car Repair Experience

Browns Mill Auto Tech Reviews

OVERALL RATING

25 Verified Reviews
5 stars
(16)
4 stars
(5)
3 stars
(1)
2 stars
(2)
1 star
(1)
by - Verified Customer November 13, 2017

I had a parking brake pedal replaced. I had my universal joint replaced.

by - Verified Customer November 09, 2017

They fixed the problem quickly and efficiently.

by - Verified Customer November 09, 2017

They had my car for like 6 days and ended up not even doing the repair work they said they were going to do. I got a rental car bill and ended up paying for that because they incorrectly billed me, and my car is still leaking and that's why I took it in in the first place, so now I have to take it back to another shop.

by - Verified Customer November 08, 2017

Clear communication, which is good and the explanation of the services. The price was low priced.

by - Verified Customer November 05, 2017

They were honest. They did a good job, they did not put a clutch in, I did not need it. The front desk person was very informative and he knew what he was talking about. From that one visit I am pleased with them.

by - Verified Customer November 01, 2017

They got the job done and everything seems to be working so I don't have any problems.

by - Verified Customer October 26, 2017

It was very helpful.

by - Verified Customer October 25, 2017

I think they overcharged for work done. Would not consider suggestion for repairs, when suggestion was the problem with the vehicle.

by - Verified Customer October 24, 2017

They were extremely nice. My heater in my jeep had gone out. They thoroughly diagnosed it and it was gonna be far too costly for me to repair the vehicle because it's so old. It was gonna be like $1100 and it wasn't their fault it was the way jeep designed it. I just thought it was very good of them to be honest about it. They didn't charge me anything so you know they could've poked around and charged me with the diagnosis, they could have charged me but they didn't. They're extremely honest.

by - Verified Customer October 24, 2017

They did what I wanted, in a fast manner and got me out the door.

by - Verified Customer October 23, 2017

I'm very pleased with them.

by - Verified Customer October 20, 2017

It was a very good experience, they were very knowledgeable, trustworthy, and did everything in a timely manner.

by - Verified Customer October 20, 2017

Very punctual, very professional. They did what they said they were going to do within the time span that they projected.

by - Verified Customer October 20, 2017

It was great. It worked great. Real helpful.

by - Verified Customer October 19, 2017

Those guys are great to work with.

1 verified customer did not leave comments but provided this rating:
by Michael
by - Verified Customer October 17, 2017

They came quickly to pick the car up, took it in, found out what's wrong and called me and gave me an estimate. It was a good price and they had it done quickly.

by - Verified Customer October 17, 2017

The service is fast, it's very nice, then they did a good job for me.

by - Verified Customer October 17, 2017

They acted quickly and did a very good job.

by - Verified Customer October 16, 2017

They go it done pretty quick, the only part I didn't like was it was kind of expensive. They cleaned the battery cable, they put a new connector in.

by - Verified Customer October 15, 2017

They have great service and they dealt with my problem very fast.

by - Verified Customer October 10, 2017

The service is alright, it's just a standard mechanic shop.

by - Verified Customer October 08, 2017

They were very thorough.

by - Verified Customer October 05, 2017

I like going there. They know what they are doing. They get to you quickly as possible. They're upfront and honest with you about the cost or what needs to be done or what doesn't need to be done.

by - Verified Customer October 03, 2017

Very friendly service, very quick, they get you in and out.

1 verified customer did not leave comments but provided this rating:
by Michael

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

Browns Mill Auto Tech has been serving the community of Johnson City and the surrounding area since 2014. During this time they have developed a loyal following of satisfied customers who described this shop to us as "professional”, “honest”, “knowledgeable”, “helpful” and "punctual". This location features a team of automotive technicians whose experience and commitment to ongoing training ranks with the best. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • iATN

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Browns Mill Auto Tech