Jamestown Automotive

RepairPal Certified Shop
Jamestown Automotive
64 Verified Reviews
Jamestown Automotive
64 Verified Reviews
(616) 202-3307
3236 24th St
Jamestown, MI 49427 USA
8:00am to 5:30pm
Auto Repair Experience
  • Cliff Westendorp, Manager
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 52 Years of Car Repair Experience

Jamestown Automotive Reviews

Overall Rating

64 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer April 13, 2018

I appreciate your customer service.

by - Verified Customer March 20, 2018

The transmission you installed seems to shift better than the one you replaced.
Great job. great warranty service.

by - Verified Customer March 09, 2018

Sarah was excellent; she explained everything (at least twice) and was very knowledgeable and professional. They listed a couple concerns they found and were honest about pricing, best/worst case scenarios, how necessary each repair was, etc. I found their prices to be fair, however, I did not get any other quotes or second opinions. They got me in and completed the repairs within the given time-frame and offered a loaner vehicle as well. All in all, I would both recommend and return to Jamestown Automotive in the future.

by - Verified Customer March 02, 2018

I believe Jamestown Auto is a top flight facility that can do the repairs better than the 'big boys'. Just give Jamestown Auto a try and find out.

by - Verified Customer February 19, 2018

Great shop with great people

by - Verified Customer February 09, 2018

I always appreciate the how thorough and well done the work is at Jamestown. The employees are respectful and well trained. I feel safe when they do my repairs as I have gone there for years and plan to continue in the future. Thank you.

by - Verified Customer February 08, 2018

The workers are very honest and friendly. Work done in a timely manner

by - Verified Customer February 08, 2018

Great place! Customer service is A++ ! Highly recommend

by - Verified Customer February 06, 2018

They quoted us an extremely high price to have to work done, and we found somewhere else that would do the work for less with better quality parts. So when we asked for our car back, they put it back together badly. They broke and stripped screws, bent parts, and made a mess of our car. Very unprofessional. Will never go back again now.

Reply from Jamestown Automotive – by Jauto March 08, 2018

I'm very sorry to hear we let you down. If you could please reach out to us so we can address the things we did wrong I would appreciate the opportunity!

by - Verified Customer January 28, 2018

Honest and fair! Thank

by - Verified Customer January 03, 2018

Very happy with how everything went. Sara really went the extra mile making sure these parts weren't covered under warranty. Thank you guys for everything :)

by - Verified Customer December 27, 2017

The workers are get nice and I recommend this company to other

by - Verified Customer December 20, 2017

Had car issues and barely got it as it stalled out. They were able to diagnose the issues the next day even tho I was a walk in. Very friendly staff and fair pricing.

by - Verified Customer December 18, 2017

Great Job.

by - Verified Customer December 14, 2017

Bead leak repaired, but now the valve stem leaks.

1 verified customer did not leave comments but provided this rating:
by Pete
by - Verified Customer December 14, 2017

All I can say is WOW! I highly recommend this shop. I have been using Jamestown Automotive for years and have always been pleased with them.

by - Verified Customer December 07, 2017

They always do excellent work.

by - Verified Customer November 27, 2017

Kevin found cracks in my RV tires and got me a great deal on new ones, I would not have noticed the problem on my own,

by - Verified Customer November 26, 2017

We got an oil change and was pleased with the service. Previously we got new tires on our van and was very happy with that as well. I would have liked to know more information on the rebate sytem for the tires that was talked about at time of the estimate. Thanks for your work!

by - Verified Customer November 21, 2017

Best place for service! They Rock !

by - Verified Customer November 16, 2017


by - Verified Customer November 13, 2017

Fantastic service, and knowledgeable staff. Willing to talk through the issues and recommended repairs allowing us to make an informed repair decision. The repair was performed well, and quickly. I highly recommend this facility.

by - Verified Customer November 09, 2017

Thanks for helping us save some money looking for a used part

by - Verified Customer November 02, 2017

Work was done well and on time

by - Verified Customer October 30, 2017

I have a son & a daughter who use Jamestown Automotive. My 1st time with them was after an accident. I mainly spoke with Sara, who explained the issues of my vehicle.
She also worked closely with my vehicle insurance company.
I'm partial to using local businesses, & JA did not disappoint.

1 verified customer did not leave comments but provided this rating:
by Pete
by - Verified Customer October 26, 2017

Always explain things well and happy with service.

by - Verified Customer October 25, 2017

Good job!

by - Verified Customer October 18, 2017

Repeat customer. Satisfied each time.

by - Verified Customer October 03, 2017

Love that they always do an inspection on my entire vehicle so I know if anything is in need of repair or will be coming up that will need to be repaired!

by - Verified Customer September 21, 2017

Great place to have your car maintained and/or repaired!

by - Verified Customer September 19, 2017

I have had no problems

by - Verified Customer September 17, 2017

I have been very happy with all of the services I've received, and recommend Jamestown Automotive on a routine basis.

by - Verified Customer September 14, 2017

Thanks for your help!

by - Verified Customer September 06, 2017

Good job.

by - Verified Customer September 05, 2017


1 verified customer did not leave comments but provided this rating:
by Pete
by - Verified Customer August 28, 2017

Love this place. Good work by pleasant employees.

by - Verified Customer August 24, 2017

Appreciate the care taken with my older vehicles and the flexibility to work with my schedule to complete repairs

by - Verified Customer August 24, 2017

Everything is fine.

by - Verified Customer January 24, 2016

The employees are always very friendly, and everything is good.

by - Verified Customer January 21, 2016

I've been going there for 20 years, ever since they started down there. Anytime we've had an issue, they've always been able to resolve it.

by - Verified Customer January 20, 2016

They provide awesome customer service and quality work.

by - Verified Customer January 19, 2016

They are very friendly, and provide quick service. That's the best you ask for really.

by - Verified Customer January 18, 2016

I've known the owner for a few years, and I've worked for him before. I know they do great work. They've worked on a couple of vehicles for me, and they've always done well.

by - Verified Customer January 13, 2016

They customer service is very helpful. The price is a little bit higher than I anticipated, but everything else was very good.

by - Verified Customer January 12, 2016

It was a good experience, and they have reliable people.

1 verified customer did not leave comments but provided this rating:
by Pete
by - Verified Customer January 12, 2016

They are very well organized, and they take care of their customers.

by - Verified Customer January 11, 2016

I was just in for an oil change, but they checked over my entire vehicle. I've been having them service my vehicle for twenty years. They have amazing mechanics, and they will even come to my office to pick up my car.

by - Verified Customer January 11, 2016

They are honest about everything, and the walk you right through everything to help you make your decision. We even ended up deciding not to repair a vehicle based on their advice, which they were fine with. They're just good people.

by - Verified Customer January 11, 2016

I've had no negative experiences there, and everything has always been what I've expected. They are honest, quick, easy to work with, and good people.

by January 07, 2016

It's really close and convenient. They are professional and friendly, and they always explain what they do to your car. I have no complaints.

by January 06, 2016

I trust them, they do good work, and I haven't had any problems. They're local, which is convenient, and we know the people. We like to keep our money local.

by - Verified Customer January 06, 2016

They are very nice there. I went in without an appointment and with only a few minutes to spare. I asked if they could do an oil change in 30 minutes, and they said they could do that. I was a new person they didn't know, but they still treated me very well.

by January 05, 2016

They provide quality service, they always do a good job, and they're honest.

by - Verified Customer January 03, 2016

They're great, they did a full check-up on my car.

by - Verified Customer December 22, 2015

They are honest, and have good follow through with explaining everything.

1 verified customer did not leave comments but provided this rating:
by Pete
by December 20, 2015

I took my truck in on short notice, but they were able to do a great job and get it turned around in a day.

by - Verified Customer December 09, 2015

They provide fast and friendly service. The shop is well organized and clean.

by - Verified Customer December 09, 2015

I did have a lot of work that needed to be done on my vehicle. the mechanics were really great about not pressuring me into doing the things I didn't have to do. They focused on telling me what actually had to be done to make sure my vehicle was safe, without spending too much money. All of the workers were very professional and polite. The shop was also clean.

by December 09, 2015

I was very satisfied, and the way that they handled things was very upfront and honest. They are always able to fix the problem.

by - Verified Customer December 08, 2015

I've been really happy with their service, and they're good people. They have gone out of their way to make sure I'm happy every single time I've been there, and I've been going there for 10 years now.

by December 07, 2015

The job wasn't done correctly, so I had I had to take the car back in to get it fixed. When they worked on my brake lines, they didn't correctly re-route some fo the sensor wires correctly. The lines rubbed through, and had to be replaced.

by - Verified Customer December 01, 2015

They are very thorough with their work, and I'm satisfied. They did what I asked them to do.

by - Verified Customer November 24, 2015

They have a friendly and helpful staff, as well as knowledgeable mechanics.

1 verified customer did not leave comments but provided this rating:
by Pete
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Jamestown Automotive
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Need an appointment for today? Call the shop directly at (616) 202-3307(616) 202-3307

RepairPal Scorecard
Overall Quality Score

Tehnical Ability
Tools & Equipment
Customer Service
Customer Amenities

Jamestown Automotive was established in 1995 and has been providing Hudsonville and the surrounding area with quality automotive repairs ever since. This shop features a team of very experienced, highly trained technicians who are led by an ASE certified Master Tech. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team at this RepairPal Certified Shop as: “awesome”, “friendly”, “helpful”, “honest”, and “knowledgeable”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message From the Shop

Services are, Maintenance-Brakes-Heating-Cooling-Engine-Transmission-Electrical-Steering-Suspension-Alignment-Computerized Testing.

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
  • iATN

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Schedule an Appointment with
Jamestown Automotive
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Need an appointment for today? Call the shop directly at (616) 202-3307(616) 202-3307
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