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Dennis Mitchell's Automotive Services

(731) 474-8044
23 Verified Reviews
dmautocenter@aol.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

896 Hollywood Dr
Jackson, TN 38301 USA

AUTO REPAIR EXPERIENCE

  • Dennis Mitchell, Owner
  • Established 1994
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians

Dennis Mitchell's Automotive Services Reviews

OVERALL RATING

23 Verified Reviews
5 stars
(13)
4 stars
(6)
3 stars
(2)
2 stars
(1)
1 star
(1)
by - Verified Customer December 21, 2017

They found the problem and repaired it. It wasn't too expensive.

by - Verified Customer December 10, 2017

They fixed my truck, they fixed my clutch. They fixed it and it works.

by - Verified Customer December 06, 2017

Good service when I was there. Well, everything was precise, I wasn't there long. They checked everything on my care, they called me up and let me know that everything was good and running and gave me my keys and said thank you and have a good day and come back to see us.

by - Verified Customer December 05, 2017

Yes, I had a check engine light on and we used them to diagnose it and they found the problem and they corrected it properly.

by - Verified Customer December 04, 2017

Very courteous, very informative, and very responsive.

by - Verified Customer December 01, 2017

I'm satisfied with the work. They do good work.

by - Verified Customer December 01, 2017

The issue was with my air conditioner and they identified the problem where three other places had not and wanted to charge me an arm and a leg for the service that I didn't need. Mitchell's didn't.

by - Verified Customer November 30, 2017

We had a great experience. Friendly and professional.

by - Verified Customer November 30, 2017

I had a vehicle that was there. The front end was wrecked and I was in it when it wrecked and I went to pick it up and the whole front window was shattered and they said it must have happened in the wreck. I said no because I was in the vehicle when it happened. I bumped into the bumper of somebody else. I knew it didn't happen in my wreck, so I let them know. When I reported it, I called the insurance company and told them what happened and I reported that was what messed up with my truck and that wasn't apart of it, so if it wasn't there when I took it to them, why is it there now?

by - Verified Customer November 29, 2017

It went well.

by - Verified Customer November 28, 2017

It was very good. The work was done properly. It wasn't high or anything.

by - Verified Customer November 22, 2017

I needed a problem fixed with my battery and Mitchell's was the first shop recommended to me. I went over there and had it looked at. I had called them about the problem in the morning. I took the car over there and the problem was fixed the same day.

by - Verified Customer November 20, 2017

Dennis was very creative as far as completing my repairs at minimum of cost. He figured out a way to do the job cheaper than a different competitor.

by - Verified Customer November 19, 2017

It was good. It just took a little long.

by - Verified Customer November 17, 2017

I would say they have great customer service, they definitely can get you out of a tight spot by that they will tow your car and diagnose you and then charge you, so what I'm saying is they are convenient and they are pretty accurate with their diagnosis.

by - Verified Customer November 17, 2017

Very professional and easy to talk to. They're always good people. I like that. They take my money with a smile.

by - Verified Customer November 16, 2017

We had a 2001 Cadilac, and I was real pleased with it.

by - Verified Customer November 15, 2017

Excellent customer service, very timely, very friendly, and the best automotive experience I've had.

by - Verified Customer November 14, 2017

He did a good job on my van. I mean it runs.

by - Verified Customer November 09, 2017

Just they got me in and out as quick as they could, it was getting new brakes. I was very pleased.

by - Verified Customer November 09, 2017

They looked at an oil leak, and they diagnosed it as a rear main seal leak. They get me in and out pretty quick and everything, it went very smoothly, and I didn't have to wait that long.

by - Verified Customer November 04, 2017

Honestly, I feel like that their original estimate was for a couple thousand dollars and it went up to ten thousand dollars after the insurance cleared that they charged more than they were originally intending because it would go through.

by - Verified Customer November 02, 2017

It was good.


RepairPal Scorecard
93
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
93

Dennis Mitchell's Automotive Services was established in 1994 and has been providing Jackson and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained, and ASE certified technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “courteous”, “professional”, “excellent”, “friendly”, and “professional”. A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ACDelco
  • ASE Blue Seal

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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