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Mark's Japanese & European

RepairPal Certified Shop in Issaquah

Mark's Japanese & European

43 Verified Reviews
(425) 529-5539
90 NW Gillman Blvd
Issaquah, WA 98027 USA
"They do everything the way I wanted it. They are great, they are very thorough and I get it on time to my satisfaction."
— Sue, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Max Attison, Manager
  • Established 1995
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 22 Years of Car Repair Experience
Mark's Japanese & European Reviews
43 Ratings
Displaying 1 - 15 of 43reviews
Catalin
01/01/19
Verified Customer
It was just and oil change not much to say, job done.
Mike
10/18/18
Verified Customer
They were thorough and competent. I'm going to go back with my other car as well.
Ramalee
02/24/19
Verified Customer
There was nothing that I disliked or liked, nothing really stands out.
Lorrie
10/08/18
Verified Customer
They were fine, everything was okay, they were not that informative.
John
02/05/19
Verified Customer
I think they're professional. My friend took her BMW into another shop and they told her all of these things that were broken on her car so I told her to take it to this shop for a second opinion. They said that her brake pads could still last a year, so no need to repair. I think they're honest. I would recommend them to many people.
Mike
10/17/18
Verified Customer
Good service.
Wendy
10/31/18
Verified Customer
They are always nice and very helpful.
Sue
11/19/18
Verified Customer
They do everything the way I wanted it. They are great, they are very thorough and I get it on time to my satisfaction.
Sridhar
11/19/18
Verified Customer
I always know them to be reasonable. They're honest and if they can do it they do it and if not they don't charge me. I like the service. I wish they were open on Saturday.
Vijay Kirin
10/03/18
Verified Customer
The service was excellent, the delivery time to fix the problem was great and they delivered.
Rhys
09/22/15
Verified Customer
I found the price to be affordable and the customer service to be generally good. The only reason it's not a ten is because I had to wait longer than expected. They also charged extra for something I found to be complimentary at other places.
Sherah
09/21/15
Verified Customer
The manager was very nice, he explained everything and answered all my questions. I was able to get my vehicle in within a day of calling, so it was pretty easy to get in.
Randall
09/20/15
Verified Customer
They are reliable. They provide good service. Good service and reliable.
Brigitte
09/15/15
Verified Customer
I had a problem and I went into mark and my brake light was out and they replaced it and didn't charge me a penny. Therefore I went back and had my car serviced.
Roger
09/14/15
Verified Customer
I thought the shop was decent, it was clean, and the people were helpful. They did their best to take care of the problem. It's my first experience, but they got it done.
RepairPal Scorecard
89
Overall Quality Score
Group 5 Created with Sketch.
15-month / 15,000-mile warranty
Technical Ability
92
Tools & Equipment
85
Customer Service
91
Customer Amenities
93
Mark's Japanese Auto is a two person operation that was established in 1995. Over the years Mark's has established a reputation for providing service that is professional, fairly priced, honest, and timely. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team is ASE Certified and works hard to stay current with the latest technologies to help ensure that your vehicle is repaired right the first time. This dedication, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 15-month / 15,000-mile warranty for your peace of mind. Rental cars, shuttle service, early bird drop off, and a waiting area with wireless Internet are available.
Details
Message From the Shop
The Pacific Northwest has a strong tie to the state of Hawaii and we are proud to offer the same great service while you stay or vacation in Hawaii. From the first day of business, Mark and his crew have striven to please their customers and give them the best service and the best workmanship possible. Marks Japanese-European Auto stands behind their work 100% with a warranty that covers 15 months or 15,000 miles on the parts and labor. All it takes is one phone call, and you will see the difference between Marks operations and those of other competitors. I value every single one of my customers and appreciate any comments or suggestions. Please feel free to contact me directly and I promise to take care of all your needs.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
  • Vehicle Detailing
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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What verified customers have to say about Mark's Japanese & European
Would recommend to a friend
100%
Did not feel sales pressure
100%
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