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Mark's Japanese & European

RepairPal Certified Shop in Issaquah

Mark's Japanese & European

33 Verified Reviews
(425) 529-5539
90 NW Gillman Blvd
Issaquah, WA 98027 USA
"They were able to get my car in and fix it the same day."
— Gina, a Verified Customer
Hours
Su
Closed
M-F
8:00am to 5:30pm
S
Closed
Auto Repair Experience
  • Max Attison, Manager
  • Established 1995
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 22 Years of Car Repair Experience
Mark's Japanese & European Reviews
33 Ratings
Displaying 1 - 15 of 33reviews
Rhys
09/22/15
Verified Customer
I found the price to be affordable and the customer service to be generally good. The only reason it's not a ten is because I had to wait longer than expected. They also charged extra for something I found to be complimentary at other places.
Sherah
09/21/15
Verified Customer
The manager was very nice, he explained everything and answered all my questions. I was able to get my vehicle in within a day of calling, so it was pretty easy to get in.
Randall
09/20/15
Verified Customer
They are reliable. They provide good service. Good service and reliable.
Brigitte
09/15/15
Verified Customer
I had a problem and I went into mark and my brake light was out and they replaced it and didn't charge me a penny. Therefore I went back and had my car serviced.
Roger
09/14/15
Verified Customer
I thought the shop was decent, it was clean, and the people were helpful. They did their best to take care of the problem. It's my first experience, but they got it done.
Paul
09/09/15
Verified Customer
The ac needed a refill. They told me to get the full service on the ac.
Jeff
09/02/15
Verified Customer
They were able to figure out the problem. They found the parts. They were able to find inexpensive parts that worked.
Tiffany
09/01/15
Verified Customer
They have really great customer service. They are not pushy. They are not trying to push me into necessary things. They are conscious of where I am financially and try to help. It is rare to see that in an auto place.
Brett
08/17/15
Verified Customer
I have taken my car there all the time and I have had good experiences.
12/21/14
Verified Customer
Good service. I take the car in and they do good service.
Casey
12/18/14
Verified Customer
They're really nice, they do good work, sometimes they take a little while.
Lauren
12/18/14
Verified Customer
They were fast. They were not too expensive. They were friendly and easy to get too. Easy to park and not down town.
Gina
12/17/14
Verified Customer
They were able to get my car in and fix it the same day.
Harpreet
12/16/14
Verified Customer
I like the service there. The mechanics are great, I always take my car there. I like their honesty as well, they check the car properly and let me know what is needed and not needed.
Chris
12/15/14
Verified Customer
They do good service. I feel like the guys there are fair and honest, they do a good job. My only issue is that they didn't reset the service warning light in my car. Other than that, they do a good charge, generally happy with what they do.
Schedule an Appointment with Mark's Japanese & European
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (425) 529-5539
Need an appointment for today? Call the shop directly at (425) 529-5539
RepairPal Scorecard
89
Overall Quality Score
Group 5 Created with Sketch.
15-month / 15,000-mile warranty
Technical Ability
92
Tools & Equipment
85
Customer Service
91
Customer Amenities
93
Mark's Japanese Auto is a two person operation that was established in 1995. Over the years Mark's has established a reputation for providing service that is professional, fairly priced, honest, and timely. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team is ASE Certified and works hard to stay current with the latest technologies to help ensure that your vehicle is repaired right the first time. This dedication, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 15-month / 15,000-mile warranty for your peace of mind. Rental cars, shuttle service, early bird drop off, and a waiting area with wireless Internet are available.
Details
Message From the Shop
The Pacific Northwest has a strong tie to the state of Hawaii and we are proud to offer the same great service while you stay or vacation in Hawaii. From the first day of business, Mark and his crew have striven to please their customers and give them the best service and the best workmanship possible. Marks Japanese-European Auto stands behind their work 100% with a warranty that covers 15 months or 15,000 miles on the parts and labor. All it takes is one phone call, and you will see the difference between Marks operations and those of other competitors. I value every single one of my customers and appreciate any comments or suggestions. Please feel free to contact me directly and I promise to take care of all your needs.
Specialities
  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
  • Vehicle Detailing
Amenities
  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
Makes We Serve
  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Map
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Schedule an Appointment with Mark's Japanese & European
Select a date and time
Please provide date and time
Need an appointment for today? Call the shop directly at (425) 529-5539
Need an appointment for today? Call the shop directly at (425) 529-5539
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